My name is Michelle Adams and I live in New Albany Ohio. I own a marketing agency, PRISM Marketing. I only include this information, so you know who I am. After a botched repair from basal cell from a dermatologist I went to see Dr. Scott Smith. From the beginning the experience has been unbelievable. He is highly competent, compassionate and truly cares. In my opinion and unusual combination of skills. I have learned that repair of the nose is very complex, and it will never be perfect. Dr. Smith has worked tirelessly with me to improve things to the most optimal outcome. I just finished my seventh surgery today and have had numerous laser procedures. I would travel across the globe to work with the Dr. Smith and the entire team at Smith Facial Plastics. read more

I've had pretty intense surgeries from both drs. I can highly recommend both of them!

Best Experience of My Life going through a Surgical Rhinoplasty with Smith Facials on 10-06-2023. I Love my Nose now & looking in the mirror every day! Stephen P. Smith is the Best! Only would let him do any other Face work to me in the future that I may have done! Highly Recommend Smith Facials to anyone who only wants work done with Face or Skin! Thanks! J.B. read more

Fraudulent billing. Make sure you pay attention and get an itemized list you will pay well over what you were charged.

I love my hair free underarms. Life changing!!! Wendy was so professional and caring. So fast and convenient. Invest in yourself and get it done! read more

I have been in medicine for 30 years and can Honestly say my experience with Smith Facial Plastics has been Outstanding. From the initial phone call to the medical Team nothing but compassion and caring people. Both Dr Steve Smith and Dr Scott Smith are at the Top of there profession for many reasons. They not only have been trained at Top University's , they care as much as we do about our health and well being. Unfortunately, these days you don't always get that in Health Care. Take it from an experienced Medical Professional you will not be disappointed by choosing Smith Facial Plastics for your Esthetic needs. JTHutta read more

-5 stars would be more accurate. From start to finish I had a horrible experience. My dermatologist referred me here. I was told to wait a full year before judging the results. Not only am I still having trouble breathing, but my nose looks deformed. The worst part is I confirmed three times before the surgery that the sides of my nose would not be altered, but once I was unconscious the surgeon decided to "play God" and changed the entire appearance of my nose including the sides. Now I look deformed. The emotional trauma is the worst. I am so ugly. I am too embarrassed to see my friends. When I look at old pictures, I cry because I look hideous now. The surgeon made changes that were not authorized by me when he changed the sides of my nose. I was insulted by the surgery coordinator before the surgery. I cried during most of my follow-up appointments because of how I was treated. People with zero compassion should not be working in healthcare. Also, they tried to send me more than one fraudulent bill. Thankfully I work in healthcare and knew these bills were included in the global period of the surgery, but the average person would not have caught that. I wasted my entire savings account to look worse than I did before, and I cannot breathe any better than I did before the surgery. Save your $$$ and your self-esteem and go somewhere else! read more

I rave to everyone that will listen about Smith Facial Plastics! The practice is top-notch in terms of customer service, the services they provide, and skincare products. Dr. Steve Smith is extremely knowledgeable and personable during consultations and is honest in his evaluation and recommendations. RN Michele has a special touch with injections and is so gentle- I have never bruised with botox or lip fillers done by her! I buy all of my skincare from them because of Shannon, their cosmetic coordinator. She spent so much time with me identifying my skin type and introducing me to products that changed the game for my skin. I wouldn't trust any other practice with my face or skin! read more

Incompetent Dr. I went to see dr. Smith for a little refinement on my nose, but I ended up with a crooked, bigger and unattractive nose not to mention a breathing problem which I'm still suffering from the after math. And when I complained to him about the result he told me it could be worse. He does not have the ability nor the expertise to do the job. I do NOT RECOMMEND this dr. read more

I had a great experience here, with a fellow (doctor in residency fellowship program) performing my surgery for a reduced price, instead of the main surgeon. Everything turned out amazing, and I felt so comfortable right from the beginning from the first consultation, right through to the post-visits. They take the time to make sure you understand everything and that you're going to be satisfied. Highly recommended. read more

Amazing doctor and staff. Quality work and great bedside manner!

My wife took my nine year-old daughter to see Dr. Smith. She had developed a hemangioma on her cheek. She is a very pretty girl and we were worried it would require surgery. Thankfully, Dr. Smith told us about his pulsed dye laser that can treat hemangiomas without making any incisions. His office staff was incredibly nice and accommodating. His office is comfortable and clean. The office visit was efficient and Dr. Smith was right on time. He zapped the area and the red spot has completely disappeared after a few days!! No scar and no evidence it was ever even there! What a huge relief. We couldn't be happier about it. We are so thankful to have Dr. Smith taking care of us. He is ideal combination of skill and bedside manner that gives us complete confidence in him taking care us. We will recommend him to my friends and family without reservation. read more

Dr. Smith is professional, friendly and provides the highest quality of care. I have been a patient for 4 yrs and highly recommend him to everyone! Thank you for always taking great care of me! read more