I believe I have hearing issues and wanted to set up an assessment. The Dr. called me at 7pm at…read morenight just to ask me probing personal questions (medical treatments non ear related, my mental health, other very personal things). Then she essentially told me to check myself that I was imagining things (not verbatim but the message was clear). All this probing ended with her saying she couldn't perform an assessment and I should go to Kent. Could have just started and ended with that ma'am. Got off the phone and realized how inappropriate and uncomfortable that entire situation was. If you want someone who actually believes you and will provide help, don't go here.

Dr Japour and Michael are the BEST. I have been to 4 different hearing businesses since moving to…read moreOhio. This is the last and the best. I can hear now and have so much technology to help me hear no matter where I am. They ran many tests and were very thorough before even thinking about newer hearing aids. I can't say enough being so pleased

Professional, courteous, but also down to earth. I think Justin was excited to see me here as I…read moreactually was to hear. That kind of a zest for your profession is rare. They may have also saved me from my wife. I have been struggling with hearing loss for years and just waited a long time to do anything. So, she is pretty happy that the TV volume is normal in my house again. I am truly amazed at the difference these have made in the short time I have had them. I should have done this sooner. The hearing aids are super comfortable, I hardly noticed that they are there, and neither does anyone else. Thank you!

Extremely friendly and they are very knowledgeable. The service is always excellent and they take…read morethe time to be sure your hearing equipment is what you need and is working the way you want it to. I highly recommend them to everyone, after going to a couple other places I found them to be superior in every way and after 3 years of going there I can say I am glad I made this choice! Trust me you wont be sorry!

This is definitely the best hearing place I've ever been with my mom. The audiologist is amazing…read more Super friendly super inviting takes her time extremely kind. The other staff members are all the same way. It's just a really wonderful environment. My mom is 99 so she's been to a few audiologist, and this one by far is the best. It's a very enjoyable, pleasant experience every time we come. She also has hearing aids that are not over priced and work well.

Dr. Chris Whitten is a knowledgeable professional with the degrees to prove it. I had a broken…read morehearing aid and although he was very busy he was able to see me the same day that I called and replace the broken part. That is what I call great service! Also, his rates are more than reasonable. I have confidence that you will be in great hands in his care. The community of Stow is fortunate to have him.

I found this wonderful place online! I knew I wasn't hearing right! They are all such wonderful…read morefriendly people and fixed me up with Phonak blue tooth hearing aids the same day as my appt! It's so great to hear things Things I hadn't even realized I was missing! They take their time with you, explain in great detail and still keep the office moving along! I can talk on my phone through my hearing aids, stream YouTube and listen to music all through the hearing aids! It isn't hard either! I highly recommend this office!

From the owner: Modern Hearing Solutions is devoted to providing patient-centered audiology care. Our hearing…read morecenters provide comprehensive services, from hearing consultations to state-of-the-art hearing devices. We believe that quality hearing care starts at the initial audiology exam. Unlike big box retailers or online stores, we are devoted to creating a relationship with you. With brands like Phonak, Signia, and Widex, the advanced technology we provide guarantees you unmatched care at the most affordable price. We work together with you to find optimal, personalized solutions, and we promise to always provide our patients with integrity and honesty. We are devoted to bringing sound back to your life. Schedule your appointment today!

I really like and recommend this guy as your hearing doctor…read more I got a hearing aid from him 10 years ago He is a pleasant guy to be around And really helps you find the right hearing aid for you I did not have insurance either at the time and he still made my purchase affordable! And you will know what you have to pay him upfront solid office happy atmosphere and he is a good individual !

From the owner: Durig Anthony Aud Audiologist, located in Stow, OH, specializes in providing comprehensive…read moreaudiology services and hearing aid solutions. As a dedicated hearing aid store and audiology practice, they offer expert hearing assessments, personalized hearing aid fittings, and ongoing support to ensure optimal hearing health for their clients. With a commitment to improving the quality of life through better hearing, they strive to deliver compassionate care and state-of-the-art technology tailored to meet the unique needs of each individual.

I am a 67 yr. old combat veteran with tinnitus and hearing loss in both ears. I recently recieved…read morehearing aides from the VA but was denied disability as service connected so I turned to these people for some help with "just a letter" from one of the doctors here. At first...oh yea we can help. Then...what type of insurance do you have? I only have Medicare Part A...well then there true colors came out. It's going be $200 to $400 for the office visit, and they'll want to do a hearing test also and EVERTHING HAS TO BE PAID IN FULL UP FRONT! When I voiced my concern, the reply was: Well they're "Specialists" WELL...SO WAS I WHEN I WAS AN 18 YR OLD AND IN COMBAT, MAYBE I OUGHT TO SEND THEM A BILL FOR MY SERVICES! WAY TO SUPPORT OLD VETERANS!

As someone who has worn hearing aids for OVER 50 years, I would NEVER recommend Family Hearing &…read moreBalance Center to anyone for their hearing health. (testing or aids). This was the worst experience I've ever had in ordering new hearing aids. After 1-1/2 months, I had to travel in to their office to find out my hearing aids had never been ordered. They had my $500 deposit for 45 days & had no idea my order wasn't fulfilled. Had I not brought this to their attention, I doubt they would have ever realized their mistake. They were unwilling to credit me back the $68 for the hearing test as a goodwill gesture for their mistake. Apparently they are more about $$$ MONEY than customer service & satisfaction. AGAIN: I would NEVER recommend people use this business for hearing tests/aids. I ended up finding another audiologist in the area who had my new aids to me within 2 weeks - at a cost that was BELOW what Family Hearing was going to charge me for them!

I've been going to Family Hearing and Balance for over 10 years. Dr Welman has helped me find the…read morebest solutions for my hearing loss. She iis always responsive to questions and concerns I may have. She is knowledgeable and stays up to date on the latest research and new products. She really cares. The receptionist Jen is professional and has a very positive and cheerful personality. I would highly recommend Family Hearing and Balance.

Best ENT that I have ever taken my kids too!!! He took out my oldest son's tonsils when I had…read moreanother ENT refuse to do it just because my son didn't need another set of ear tubes. My son's tonsils where a size 2-3+ when Dr. Masin first seen him and after one look in his mouth he said they have to come out. He has seen all four of my kids and performed surgery on 3 of the4. He will be operating on my final of the 4 this month.