Years ago, I purchased a water softener treatment system from Secondwind Water Systems Inc. I chose…read morethem because they were a customer of mine and had excellent reviews. During the quoting and installation process, they were everything you hope for--consultative, educational, and professional. Since then, their ongoing service has remained top-notch--prompt, proactive, friendly, and helpful. About a year and a half ago, I started noticing a sulfur odor in my water. I called in, and my sales rep personally guided me through how to shock the well and troubleshoot the issue. He also said, "If this doesn't solve it, I'll help you upgrade the system." He followed up a few times after that to check in--no pressure, just care. Fast forward to today: I decided it was time for the upgrade. I sent an email. Within 20 minutes, the same rep was on the phone. He remembered me. Within an hour, he was at my house. He explained what was happening, walked me through the solution, provided a quote, explained next steps, and even scheduled a follow-up to ensure satisfaction. That's what earns repeat business. I won't shop around. That's what earns trust. That's what earns referrals shouted from rooftops. This is the kind of experience we should all strive to deliver--and it's a reminder that great sales aren't flashy. They're grounded in reliability, responsiveness, and relationships.

Amazing company! Have been using Secondwind for all our water and filter needs since 2010…read more Christine is awesome and goes above and beyond to help the customer. A+

All I want to do is write a great review. That would mean I'm happy with the results. I can't do…read moreit. After the expansion tank was added and adjusted on the hot water tank my washer and dryer have to be squeezed back into place, pipes have to be pushed out of the way to make the washer and dryer to fit. I'm going back downstairs to attempt to rectify this situation. I'm not happy that I have to do anything at all. It cost me enough. Would I recommend Heritage Home Service? No is the short answer...

Fire your customer service department they wasted my time and they then told me that they would not…read morebe able to help me after I called them back once I had an appointment See below

Great people but terrible products. Got this pool installed (perfectly) 9 months ago. Save your…read moremoney and don't get the Trevi 211 with "reinforced walls" and don't get the upgraded liner. Did not come with a skimmer plate and was told it didn't need one. Water was drained below the lip. Not worth the money. If it's damaged it is not covered by the supplier/maker. Also told warranty does not cover defective material damage because they label all of it as "natural causes". Why have a warranty then. Had a tin pool that lasted over 20 years and it was your basic bottom of the line wall and liner. Should've stuck with that!

Needed to replace motor/pump for pool quickly. Left message 5 days ago ... no return call!read more

Work was shoddy. The moment they arrived, they scratched the floor outside the room where they…read morewere supposed to sand and refinish. The closet was not done the first day. My wife and I reminded them about the closet. It was not done the next time they came over either. We scheduled a time for them to fix it up. They did not show. Do not hire Dias. The only thing they are good at is cashing your check.

We had a bleach spill stain our floor, and it would have been an easy fix, but the state was paying…read morefor the damage (so the payment was delayed for weeks on end) and then our landlord had a fit (telling him how to do his job and not do his job). ALL IN ALL, George was incredibly patient and fair. He clearly knows how to do his job well, and he is very knowledgeable about wood types and products. he wouldn't let us buy him a case of beer for all the trouble our landlord and the delays put him through, but maybe this review will bring him some business! An incredibly nice guy to work with and very responsive on Yelp, by email, and text message as well. I cannot recommend him enough, seriously. You won't find better quality, service, or prices than Dias Hardwood Floors.

Traveling Garage Door Repair & Installation is highly recommended. It was a pleasure working with…read moreJack. He was patient with all of my queries and worries and assisted in demonstrating all of my garage door options. The installation process went smoothly. The job is fantastic and quite affordable for such excellent quality. I'll be telling my family, friends, and neighbors about this business.

"we can help you with the smallest of jobs..."…read more Cool, could you install these blinds I don't have time to do? "Unable to service your request" Cool, here's your 1 star. Change your business description.

We didn't think we could have a pool. Our backyard is rocky and multi-leveled…read more Peter came out and assured us Gibraltar could do it. And it happened! The customer service we received from Gibraltar was beyond 5 Star. Every step of the way - from the first day Peter came to our house (we were so skeptical) to every Gibraltar staff person helping to make our dream happen - was met with support and caring. If you want a pool - call Peter. We are happy. ..thrilled, Gibraltar customers!!

The people they are sending out here to connect these pools dont know their asses from their…read moreelbows. I am sick to death of calling this place to have my filter fixed. Do not buy a pool from them don't they don't know what they're doing. The guy they sent today lost his key to his truck. What does that tell you????