If I could give them 10 stars I would! My water stopped working, I found them through google, they answered the phone immediately, Ann was extremely helpful and pleasant and assured me Rick would call me within couple hrs. He called me back and he was at my house within the hour, pump replaced and water back on the following day.
Rick is an HONEST and GOOD man and he truly cares about his work and his customers. Hard to find many good guys like him anymore but I was lucky enough to experience this during a situation I didn't know much about and could have easily been taken advantage of.
Thank you just doesn't seem enough, but thank you Rick and Faxon Team! read more