Was trying to get to the appointment a bit earlier but ended up being about 12 minutes late (mix of…read morework issues and construction on the route). When I got there they said I would have to reschedule since I couldn't do the forms and the appointment within a 40 minute time frame. They aren't open anytime on the weekends and I took time off work to try to get some help with a pretty serious injury. Beyond disappointing and not worth your time if you're employed in my opinion.

At appointment on Thursday I was told they were closing on Friday. No advance notice, no direction…read moreon what to do. Very unprofessional.

Took my 85 year old father in for an evaluation because he is in severe pain from severe spinal…read morestenosis caused by the arthritis in the 2 back fusions he had 20+ years ago. It basically means the arthritis has grown to a point where it is severaly pinching his spinal cord. Over the past 9 months when he was first diagnosed (we had to take care of other medical issues during this time - reason for the delay) he has severely worsened. We were advised by the surgeon that we needed to go to pt and pain management before surgery. This was mainly to prove that he has no other treatment option other than surgery. Since it is now 8 months since the diagnosis he has gotten to a point where he cannot walk far at all without severe pain and numbness in his legs, causing fear of falling. 8 months ago he could go to town shopping on his own - walk around the store and come home. By the time he got home he would be in pain but then would sit down and recover. At this clinic, he was "evaluated" by Jeff Hill, one of the 3 people who RUN ALL THE KELLY HAWKINS CLINICS and is listed as OWNER of this one in Vegas. Jeff kept insisting that my father, who is at a level 8 on pain with hydrocodone pills every 6 hours, could benefit from physical therapy. He stated that my father's possibility of rehab after surgery is POOR... obviously this man didn't know my father had heart surgery 2 years ago and the surgeon told him he recovered better than some 60 year olds who went through a valve replacement, and 3 bypasses!!! He diligently did his reha after with a home care nurse and recovered wonderfully!!!!! Even before his heart surgery the surgeon told him he is healthy as can be, just not the heart... OPEN HEART SURGERY...on an 83 year old... and my Dad easily recovered with his post rehab.....This Jeff guy just makes assumptions not knowing details and doesn't seem to care. Even the surgeon 8 months prior said surgery was the only way to CURE his problem. So Jeff would rather my father be in pain, worsening his stenosis by prolonging surgery, than agree that PT wasn't the answer. I agree with physical therapy 100% in many cases as I have gone after several surgeries (never to Kelly Hawkins). But in this case it doesn't take a rocket sientist to know that when a man can hardly walk, stand or sit because of the SPINAL CORD PAIN AND NUMBNESS, that PT is NOT the answer. His eval suggested 1 month of treatment for my father. Idiotic. PLUS he said that we told him "we are only here for the insurance." THAT is NOT what I specifically said, it's a lie and not what I meant - my father is on Medicare with a secondary insurance. All this man wanted was to get money into his clinic by trying to force someone into therapy when it would only make him worse. Spinal Stenosis can get so bad as to paralyze a person and make them use a wheelchair.. this guy didn't care - it was his ego and his clinic raking in more money that mattered most to him. Stay clear from this egotistical jerk!

The staffs are friendly and the therapist are professionals. If you're having any physical pain try…read morethis clinic it will help you to recover from it. Patience and motivation is what you need. No bad experience only positive. Highly recommend this clinic.

I had my left knee replaced 6 months ago. And my right knee replaced 8 weeks ago. I successfully…read morecompleted physical therapy on both knees with the highly professional, knowledgeable, friendly and patient staff at Advanced Manual Therapy Institute. Michael, Juan, A.J. and the staff are outstanding. Thank you for for your expertise and kindness. I will advise anyone that needs PT of your organization. Take care

The best physical therapy center in Las Vegas, the staff , Mike, Juan , Angela, KeKe , X , are…read moregreat, they really care about all their patients, they truly interact with all the patients, just the most friendly atmosphere i ever experienced, I have been to a few, Angela truly gives the best massages I have ever had , they play all types of music for the patients, whatever you want to hear they will play for you , ANeal

My son was assisted by Denis at his intake appointment. Denis was so kind and provided us with lots…read moreof information, he seemed incredibly knowledgeable about the body and was thorough during his examination. After going over my son's injury he began a series of tests to determine the length and type of program that would suit him best. We were provided with print outs of exercises that my son could perform at home on his own. Overall the initial visit was great.

I had a surgery on my hand and was sent to therapy. This…read moreplace is super clean, the front desk Christy and Juana are very welcoming and professional. Worked with Antonio, amazing person very professional, thinks outside the box to help you, He knows what he is talking about in relation to your injury.

I wish this office was a little better with communication and my treatment . Unfortunately, I…read morewasn't able to schedule any type of care due to all the back and forth.

So, I may be a PT elite - but my preference at this point remains ATI Physical Therapy. I am only…read moreusing Dignity because of insurance requirements. But my first complaint - when at ATI, the therapists provide a 10 minute heat pack to loosen up muscles, then a 10 minute ice pack at the end to control swelling. This was my first visit after the consultation - when I asked about heat, the provider stated "we can do heat after.....". So that statement alone makes me question expertise. Heat is to loosen up - ice is to control swelling...... possibly send your providers to ATI to learn some basic techniques.

Extremely disappointed with ATI Physical Therapy and their billing practices…read more Before I even scheduled my first appointment, I specifically asked them to verify my insurance and tell me exactly what my cost would be per visit. I was told it would be approximately $60. I intentionally waited several days for them to verify my insurance information before moving forward because I wanted to know the cost upfront. At my first visit, I was charged $65. It was $5 more than quoted, but I didn't make an issue of it. Now, approximately 25 days later, ATI is trying to charge me an ADDITIONAL $95 for that same visit. That brings the total cost of ONE physical therapy visit to $160. When I called customer service, I was told the original $65 was supposedly only a "deposit." That was NEVER explained to me. Had I been told that $65 was simply a deposit and that I could later be billed another $95, I would have never agreed to the appointment. What makes this especially frustrating is that I specifically asked for the cost BEFORE scheduling and gave them time to verify everything with my insurance. Their customer service experience only made the situation worse. Patients deserve transparency about what they are agreeing to pay. Quoting someone around $60, collecting $65 at the appointment, and then nearly a month later billing another $95 is completely unacceptable to me. I would absolutely NOT recommend ATI Physical Therapy based on my experience. If you decide to use them, I strongly recommend getting your expected TOTAL cost in writing before receiving any services.

Avoid ATI! The "therapists" stand around chatting and act like patients are an inconvenience. They…read moredo not change up exercises, as they should, they just keep saying next time. I finally quit and just did the exercises at home. I went from November 2025 - January 2026 and just figured out I was overcharged $25.00 per visit. When I called I was informed my account had a credit balance and if I wanted a refund would be processed within 60 days. Since it's been 6 months since my first visit I'm assuming they would never have refunded me without a call to them. Sad patients are being treated like this.

Spectacular place! Went here for some Medically assigned therapy and was overwhelmed with the level…read moreof attention and service. From the receptionist, Kathy, with a warm greeting and efficient attention, Kristina the massage ssistant providing support, friendly and professional, to Gregory Rapp, my masseuse who was very professional and knowledgeable in his craft. Great service, great people, highly recommend this place for all your chiropractic needs.

I was pleased with the service and with the results provided by the Optimal office on Buffalo…read more Alex, the A"head" guy was attentive, professional, and made my knee feel like I could walk, again. He provided explanations in simple language. Answered all of my questions without being annoyed or being in a rush. Alex's student assistances were good and under his leadership will become great workers/therapist.

Extremely disappointed with ATI Physical Therapy and their billing practices…read more Before I even scheduled my first appointment, I specifically asked them to verify my insurance and tell me exactly what my cost would be per visit. I was told it would be approximately $60. I intentionally waited several days for them to verify my insurance information before moving forward because I wanted to know the cost upfront. At my first visit, I was charged $65. It was $5 more than quoted, but I didn't make an issue of it. Now, approximately 25 days later, ATI is trying to charge me an ADDITIONAL $95 for that same visit. That brings the total cost of ONE physical therapy visit to $160. When I called customer service, I was told the original $65 was supposedly only a "deposit." That was NEVER explained to me. Had I been told that $65 was simply a deposit and that I could later be billed another $95, I would have never agreed to the appointment. What makes this especially frustrating is that I specifically asked for the cost BEFORE scheduling and gave them time to verify everything with my insurance. Their customer service experience only made the situation worse. Patients deserve transparency about what they are agreeing to pay. Quoting someone around $60, collecting $65 at the appointment, and then nearly a month later billing another $95 is completely unacceptable to me. I would absolutely NOT recommend ATI Physical Therapy based on my experience. If you decide to use them, I strongly recommend getting your expected TOTAL cost in writing before receiving any services.

If I could give zero stars I would ,there was only one caring person e he was an Asian guy. But…read morethe rest were very rude and unhelpful they just had me standing there clueless and gave me no instructions.

I always liked this pace in the past. My daughter has been receiving the therapies at this location…read morefor many years. Unfortunately, today I can't post a good review. My child with autism was recently discharged from the speech therapy solely because she reached an age cutoff. (she is only 15), despite her clear and ongoing need for speech and communication support. Speech therapy is a long-term necessity for autistic children, not something they "outgrow" at specific age. The age should never be a factor in determining whether an autistic teenager receives speech therapy! All autistic children/teenagers are at different levels when it comes to speech. The fact that even the owner of the company was not able to help is incredibly disheartening. Dropping a child from therapy due to age rather than her actual progress is unacceptable and unethical! The therapist just handed me a piece of paper with a list of places to call that offer social group settings for my child which I did has not been successful. Most of these places that I contacted have long wait lists for speech therapy. So now my child is stuck, I am going through a lot of hassle and stress, and Speakeasy is a big Disappointment! This company is failing the autism community, unfortunately!

My son has been seeing Ms. Jess for occupational therapy for a couple of months now for some…read moresupport with sensory issues and self-help skills and she has been nothing short of amazing! My son looks forward to seeing her each week. I love that they use neurodiverse-affirming play-based therapy techniques, so the kids are active and engaged. My son is already making progress after only a short couple of months. The office staff is always very helpful and kind as well. So glad we were referred to this therapy center.