They quickly diagnosed the problems. Kept in touch with me. Able to solve my problems quickly. I…read morefeel their fees were fair.

Our older vehicle (1977) had engine issues while we were traveling through Des Moines. Trevor and…read morehis crew were AWESOME - thorough, professional, personal, and super communicative. Trevor and his team stayed late, went the extra mile, and even helped with parts that had to be sent out for machining. We got great service and in a timely manner. We would HIGHLY recommendJ Town Auto. Kudos, guys! And Eddie says "hi"!

Very good service, very nice people. 100% would go there again. I had my tires changed and wheels…read morealigned. Competitive rates. Support local businesses!

Let me preface this by saying that given others' experience, my terrible experience with Wheelock's…read moreseems to be an outlier. Still, it seems wrong not to share what happened. TLDR: I trusted Wheelock's to check a car before I bought it, bought it with their word that it was all good, and now will have to spend more than $1000 to fix obvious problems they missed. On April 12th I test drove a friend's car because I was thinking of buying it. I liked it, but noticed the AC was not working and the check engine light was on. She dropped the car off at Wheelock's to get checked out before I got it, and I had a budget in mind such that if the fixes cost more than that, I wouldn't take the car. We both called them and made sure to list what we wanted to get checked out (she mentioned a couple issues she knew the car had, and I mentioned the stuff you always want to have checked out before buying a car such as the suspension and clutch, plus the AC which was not working). I eventually got a price (~$2000) and told them to go ahead. I then picked up the car on April 23rd, with them telling me it was 100% and all good. Later that day I noticed the AC was still not working and the check engine light was still on. I had some important trips to do in the next few weeks though, so had to drive it like that. This was red flag 1: how can a decent auto shop say the car is 100% without figuring out and fixing the issue with a check engine light? It's literally a light on the panel. I later checked the error code for that and got that I needed to replace a part. So that's $120 off my pocket. Then I tried replacing the AC freon, since that's usually why the AC doesn't cool, and it didn't work. I'm calling them they said - I kid you not - that "the AC was blowing cool air so we thought it was working but it was a cold day". This was the extent to which they had checked a specific part that both the owner and I had mentioned to not be working. This was red flag 2, and a huge one. I was hoping they'd understand this issue and give me a discount with the actual AC fix, so I decided to take the car there for these last few fixes, as opposed to finding a better prepared auto shop. This was my first car in the US, though, and I was unaware that I need to make an appointment with the auto shop before taking a car. So I just took it, and they said it might take a while because I didn't have an appointment. That part is fine, 100% understand. What I don't understand is why they told me on 4 separate occasions that they'd call back with a price "later that day"/"right away", if they clearly weren't ready. Just tell me you'll need a couple more days. This was really frustrating and when I complained they told me to pick up the car and forget it, they would not fix my car. So I wasted a week. It was my fault for giving them the second chance, though - now I know that the issue with my AC is the compressor, so that's $700-900 off my pocket. If they had checked it properly as *two people* explicitly asked them to when they had the car in April, I'd never have bought it. Now I need to materialize $1000+ out of nowhere because of their disrespect for my money. Again, I hope this is an outlier. But I'd recommend you think twice before going here. Any shop that does not check a check engine light and considers checking whether the AC is blowing cold air (ignoring two people's word that it isn't) as properly checking an AC does not seem trustworthy. I'll be down $3000 by the end of this, and who knows which other issues they did not properly check. Very disappointed. Hope they get better in the future.

Tony and the team at Ankeny Tire and Battery are awesome. Super friendly, super knowledgeable, and…read moresuper honest. Had a problem with my brakes that other shops quoted over a thousand dollars to fix, even though the other guys weren't even confident it would fix it. Ankeny Tire knew exactly what to do to fix the brakes and it cost me a quarter of what the other guys would have charged.

Based on the fact that i had bought my car brand new, never had an oil leak-- until i went to this…read moreshop. I came out with 3 oil leaks after i had head gasket replaced, among other items. Gave them a hefty check and they did nothing but deny the oil leaks caused from their work ( and yes, i reported it as soon as i discovered after work was done). This sickens me and the guys who have to change my car's oil regularly... and i tell them.. "this mess started immediately after the work done at Ankeny Tire and Battery.. and would not fix that mess".

Excellent service from Ray! He was easy to schedule with, came to my home as requested, and was…read morevery timely. Ray was able to fix the rock chip in my windshield for a very reasonable price and in under 30 minutes. Professional quality service from a local business owner. Highly recommend!

Excellent service. Showed up at my home (per my request) during the agreed upon time ... On a…read moreSaturday! Reasonably priced (much less expensive than anyone else, and saved me plenty more by not having to replace the windshield later). Very professional (his car was easy to spot). Very clean. Responded to text to set up the appointment (which was helpful). I'm a repeat customer - and don't feel the need to look anywhere else.

I've been doing business with Sternquist since around 1973. My latest experience is indicative of…read morewhat I've come to expect from these folks. I had a leak somewhere around the radiator. Could have been a simple hose or possibly the radiator itself. Turned out the radiator was leaking. In earlier times there was a gentleman in town that did repairs on radiators. That option is sadly not available anymore due to how radiators are made today. My vehicle was more difficult for this repair/replacement due to all the items that must be removed to access the radiator. I thought it may take longer than a day to accomplish the repair. Sternquist was able to get the repair done in a day and did the usual excellent job on the work. I would not hesitate to take my vehicle to them for any future needs. Thanks Sternquist Garage!

I put my faith & trust in this shop to do $5000 worth of work so that I could travel to the East…read moreCoast for a family emergency safely. The work began falling apart in Illinois, and the car had to be replaced in order to get home. Heartbroken says it all. You may have a better experience, but no matter how kind and cordial the owner is, I am not in the financial position to gamble with that much money again.

I was on a one way cross county roadtrip when my vehicle didn't start in the morning when departing…read morefrom the hotel. I was on a timeframe to make it to my destination and then catch a flight and needed to get back on the road same day. I called and they were AMAZINGLY helpful. I explained the issue, I was able to order a part from AutoZone which they then picked up on the way, and came directly to me. When they arrived promptly after calling, it only took them an hour to confirm the diagnosis and make the repair. They charged a nearly unbelievably fair 8% of what the other auto shops were quoting. The total was literally less than a simple diagnostic from another shop. They saved me approximately $1200 in savings and got me back on the road same day. The shops are backed up and would've had me wait a day or two causing me accumulate more hotel and food cost and have to reschedule my flight. I can't express how extremely helpful, flexible, and caring they were! HIGHLY RECOMMEND!!!

I asked to have a backup camera installed and to repair the cable connection to my trunk latch from…read morethe interior pull-tab. Great, and very neat job. All cable ties in the trunk were well managed. He took apart the dash and the siding from the driver's door so that all cables are almost invisible--as if the car had come with a back up camera. All in my driveway! Cannot hope for better!

I was quoted $6200 in repairs. Here's the breakdown I did after buying the parts myself. New tires…read morefrom discount tire were $700, the bulk of the cost. 5qt of oil and a new oil filter is about $65. The new pair of front lower ball joints and 4 new rotors with brake pads and setting brackets was $283. The two replacement rear shock absorbers are $79. Either they're bad at time management, charge exorbitant labor fees, or are just scammers, but last I checked that doesn't add up to $6200. They take advantage of people who don't know much about vehicles and it shows in their prices and reviews.

I spent $2500 getting the radiator and hoses replaced. When…read moreI got it home I could smell antifreeze, but didn't think much of it. A few days later it was still smelling of antifreeze so I investigated. There was a leak from the heater hose that Honest Wrench's didn't catch before I picked up the vehicle. I confronted them and said if the technician had taken it for a test drive after the service he certainly would've discovered the leak. Of course I got some B.S. that they always check it. Clearly they didn't finish the job. Also, they are waaay over priced. I called another service after the fact and found Dis-Honest Wrenches was overcharging by $600. There are many places in Des Moines for better auto service.

I've had Magic Muffler repair and replace various muffler issues for years. My car is old but not…read moreworth throwing money away on a new used car in this economy. Doug and Darrel and team are honest , fair and do a job that lasts.

Really great shop to work with! They are fair and do a great job explaining their work. The work…read morewas quality and they treated me great. I will be going to them again in the future.