Good service, both technically and personally. Their prices seem fair and they don't oversell you…read moreon "extras". We use them regularly.

I brought my car to Glisson's for an oil change a few weeks ago. Yesterday, I was driving (long…read moredistance) and started smelling burning. I pulled into a gas station and found the oil was basically empty. I was surprised, as the oil change was so recent. I inspect further and find the oil filter has a major gash in the corner ... with oil stains around the gash. I add 2 quarts of oil and watch the filter. Sure enough, a drop of oil starts to form on the gash, eventually dripping. My question is: how could this have happened? The gash was way too big and obvious to not be noticed (on the edge where you grip w your hand). Did they knowingly install an obviously damaged oil filter? If so, why?? One theory (and this is only a guess, but I'm otherwise struggling to hypothesize a reason to give Glisson the benefit of the doubt here) -- I remember when I brought my car to them, I was under the weather, so as a courtesy to make sure I didn't spread whatever I had, I wore an N95 mask. The person at the shop looked at me weird like I was their political nemesis, so I explained that I was wearing it bc I was under the weather and didn't want to infect anyone else, but that didn't seem to change their disposition at all. Again, this is just a guess, but I truly cannot fathom why they would have installed a visibly obviously damaged oil filter on my car. (If someone can provide a valid hypothesis, I will delete this review.) Either way, my engine may have extensive damage due to driving without oil to the point it started burning. Arrggghhh.

Stellar experience. My son needed auto repair at college -- in a desperate situation that could…read morehave been very easy to take advantage of -- and the towing company recommended CARS. The folks at CARS were total lifesavers, working with me from 3 hours away over the phone. Their work was perfect and the price was fair and honest. This sounds cheesy but I mean it: the professionalism and honesty I was treated with by this business gave me new faith in the goodness of my fellow humans. Do not hesitate to bring your vehicles to CARS!

Amazing people, great service and best prices around. Only place where I'll take our cars and my…read morework van. Highly recommend going there for all your Vehicles needs

If you are looking for a shop that will be upfront, dependable, honest, and overall good people…read more.. this is your shop. I have struggled with dealerships and chain repair shops not being transparent and trying to take advantage of me. First time meeting the owner and staff I knew they were genuine and care about their work. They took the time to listen and care about my cars needs. To sum it up, great people, quality work, and fair

I had just moved to Auburn and needed brake work done on one of my vehicles; I asked one of the…read moreauto parts stores who they'd recommend. They said to try Xcelerated Auto and I did. And I could not be happier with Joe and Angel's attention to detail with everything from customer service to working on my car! Honest and true, they are my choice for all my auto needs! Don't run, drive to Xcelerated.

They replaced the clutch on my Jeep Renegade when no other shop wanted to touch it. (10+ hour job)…read moreIt ended up taking longer (not their fault), just the nature of a clutch job on a Renegade which is very very involved. They still only charged me the labor book list time which was beyond fair. Nothing but good things to say about the shop. Have been going there for years and will continue to. Thanks, guys!

I bought my van there two years ago. It was listed for $3000. I put down $2000 and made payments…read moreevery week for two months of $100-$150. So pretty much paid off the whole thing, minus maybe $100-$150. I had nothing but issues with this thing from the day I got it. They sold it to me missing an ABS chip, which I was told I would get "as soon as they could order it" for the next three months, I was taking it in every week for repairs, battery dying out, just so many problems. Then I was late on a payment by a few days and they had it towed on me. So I payed to get it out of the tow place, and then paid them another $200. So, that should have taken care of the rest of what I owed. I heard nothing from them after that, so I assumed it was finally paid off. I took it to Pick and Pull because I'm finally done with the piece of junk. Shopping for a new vehicle as we speak. They told me there's a lien on it. So I call this place, to ask what the deal is. THESE PEOPLE SAID I HAVENT MADE PAYMENTS IN OVER TWO YEARS. for 1, IVE ONLY HAD IT FOR NOT EVEN TWO FULL YEARS YET. I got it in MARCH of 2021. THEN they want to say I still owed $1100 on it. WHAT! Absolute SCAM artists. Not to mention, they were SO quick to tow it when i was late by a Few days why would they have not towed it again if I really owed that much money...? I paid it pretty near close to off, if not completely off and then some! I'm beyond disgusted at how awful this place was. They were horrible to work with, they were just downright unprofessional, and not to mention massive scam artists. I will absolutely never give them my business again, and I wouldn't reccomend a single person to go to that place.

PHYSICAL ASSAULT: I had an extremely troubling experience at Upstate Imports Auto Repair in…read moreSyracuse and would strongly caution others. The owner, Jeff Thomas is complicit in the abusive behavior of his employees, based on my personal experience. I brought my Range Rover in for diagnostics and a repair quote. When I politely asked for clarification on certain billing items, the service advisor (Tony Lesko) became increasingly abrasive and ultimately refused to continue working on my vehicle. I was instructed to pick it up immediately and pay only for diagnostics, which I did. At pickup, after I paid and signed only the receipt, I documented my vehicle with photos and video. *** While I was seated inside my car preparing to leave, the service advisor came out of the building, banged on my driver-side window, and then reached his arm inside my vehicle, multiple times, without my consent in an attempt to honk the horn, while continuing to make aggressive remarks.*** This behavior was intimidating, unprofessional, and completely inappropriate. The interaction was recorded. While on the premises, I also noticed that a brake warning light was illuminated, which had not been present prior to bringing the vehicle to the shop. That raised serious safety concerns for me. For clarity: tampering with a motor vehicle or interfering with its operation can constitute a felony under New York law. I am not making an accusation, but given the conduct and the vehicle condition upon release, this was alarming and unacceptable. Customers should be able to ask billing questions without being subjected to intimidation or physical boundary violations. I have filed formal complaints with the appropriate agencies and would not return.

Went in for a pre purchase inspection of a 2015 M3. Took around an hour and came back with a…read morethorough report on the condition of the car. Staff were accommodating, price was reasonable. Feeling good about the shop, I also asked for a quote on lowering springs installation. I was quoted around 900 dollars for the job, which I later looked up the book hour from BMW on this job was only 4.5 hrs. They also wanted 250 for alignment. Both these two quotes were on the higher end. I ended up driving to the stance shop at Queens and got the springs installed along with alignment for 400 dollars

I always go here because I've never felt scammed. They do not speak condescendingly when explaining…read morewhat needs to be done.

My third time there for minor body work. Their estimates are reasonable and their repairs…read moreexceptional. Picked up my Telluride today after some bum on Warren Street keyed the side of my car. The repairs were perfect. The big surprise was the credit card, long lost, left on the seat with a note "found by the Detail Team" Quite Awesome. Also discovered by the Detail Team was my girlfriend's litle purse of Bar Chips (multiple) under the seat. Missing for 18 months. Needless to say, the Detail Team will be receiving bar chips to our favorite bars. Many thanks, Detail Team.

The best! I trust them with all my auto needs, from simple oil changes to snow tires and engine…read morework. The shop is full of honest workers and affordable prices. Go visit them you won't regret it

Recently needed brake and wheel bearing work done on my SUV. Work was done promptly and price…read morereasonable. Would highly recommend Quality Auto.

These people are wonderful. We've worked with them for year. When we needed work done, they did…read moreexcellent work at very fair prices. My daughter took her car in for an annual inspection. There was roughly a thousand dollars of work necessary. They told her the work was possibly more expensive than the car was worth (true). An honest car mechanic is such a relief. THANK YOU!

I was en route to have my car detailed and wanted to change the license plate frame first. Stopped…read moreby MMW and explained to Sarah this random situation. Literally within minutes, smiling and some fun conversation, she did it. MMW has been around for years, a staple of Manlius. This little experience is just one of many reasons why.