Hail s*cks When your…read moremode of transport takes a beating from those unpleasant ice pellets there is only one place to go for paintless dent removal. Dents Express. The Rivian needed a new hood given all the damaged. However, it is very challenging to get parts to say the least. Grey's team got to work "popping" hundreds of dings and in 4 days the truck looked like new again. No paint, no parts, just sheer talent pushing the dents out. Not sure what the final cost was but given a traditional repairs with parts and paint I know this was a better and faster repair and that is the best value in my opinion.

Good estimate provided quickly. Not the lowest bid…read more Convenient location. Very polite person provided detailed verbal information

I went to Caliber Collision after an accident because they were on my insurance company's list of…read moreapproved repair shops. Unfortunately, they significantly overpromised and underdelivered. I was initially told my van would take 2-3 weeks to repair and cost around $6,000. Instead, the process took nearly three months and ended up costing closer to $8,000. Communication was extremely poor. Each time I called, I was told someone would call me back, but it often took several days to actually speak with anyone. I was also repeatedly told they would arrange a rental car for me, but that never happened. Shortly after getting my van back, a "Maintenance Required" light appeared. I took it to the dealership, where I was told, "It looks like you let a 16-year-old repair your car." The wiring had been patched together with electrical tape. I ultimately had to pay an additional $800 for the dealership to repair the issue properly. Save yourself the time and frustration -- find a different repair shop.

The Caliber team did an amazing job with my car. They were kind, speedy and did an amazing job…read more They were very easy to work with during a stressful time. Bob was super communicative the entire time fixing my car. Would highly recommend!

I asked for advice in regards to a repair on a car I had just gotten. I was wanting a quote because…read morethe dealership was going to do it at cost so I wanted to make sure that I wasn't getting taken advantage of and if they were cheaper I was definitely going to use them, I try to stick to small businesses as much as I can for just the reason I'm about to say. Corey was AWESOME!!! He walked over (I live across the street) to look at my car and told me what I needed to do. He could have taken my money and did the job but instead he helped save me money....what company does that you ask? An honest one that I will trust with any repair I may need to have in the future and to recommend them to anyone I hear of that need work done. They have helped me with a couple of things and have been kind enough to help when they didn't have to. Because of their honesty I will be getting my bf's window fixed by the end of June! All of the employees I've ever talked to have been beyond kind and has gone above and beyond to help me. I hope this helps people decide to use this company, because it is 100% worth it....I promise

then explained they would buff it out but no paint involved. I questioned the fact that Brendon had…read morementioned a touch up paint to remove the thin white line. Cory then showed me the written estimate and asked me if I could read English. I asked to speak to Brendon, who came over and confirmed our original conversation, which included "touch up paint". I turned to Cory and referred to his earlier comment about no paint involved. He then suggested we just forget the repair. My wife continued to talk to Brendon, and apparently reached some agreement. More than the repair (photos attached", I can't help wondering how the manager of a public facility can be openly rude? Most are friendly, some are polite, this was totally unexpected.

Very good service. They explained all that was needed so I understood…read more Great value for the service and workmanship. Highly recommended

Very professional. As a woman it's a little intimidating going into a "body shop" however, here,…read moreeveryone was very respectful, and knowledgeable. And took the time to explain everything I asked of them. what a neat place. You can see detail in everything they do. I only went in for an estimate, but they were courteous, and they took the time, I will go there for any of my car repair needs.

Their body work is impeccable! The staff at Spirit West Motor Carriage are friendly and provide…read moretop notch service. The owners, Tracy and Brian, are amazing and will ensure that your car is repaired on-time and looks great. They work with your insurance company to ensure all the paperwork is done correctly and even helped me get a great rental car during my repair period. I will always highly recommend Spirit West Motor Carriage!

Fantastic experience! My BMW X5 collided with a big buck resulting in $20k in damage. I only had…read more2k miles on it at the time. I am delighted to say that my car was repaired so well it still looks brand new. My service rep stayed in contact with me throughout the process. She was not only professional but very knowledgeable about BMW. Not only did they perfectly repair my car but they cleaned it inside and out before returning it to me. It appears to have been detailed as part of the process. Highly recommend Spirit West Motor Carriage!

my experience with their repair of my 2014 Toyota Camry was superb. I had several scratches on my…read morecar and a front bumper was ripped off due to an accident. after repair, my car was shiny spotless, and looked brand new including a spotless interior as well. I highly recommend them..

I wish this application allowed me to rate negative numbers. John Vancil, the owner, is a con…read moreartist. He had my car for almost a year and didn't complete the job. In fact, he was only able to complete about half of the work. He'll give you every excuse under the sun as to why he can't get the work done. Bottom line is he doesn't know how to run a good business. Not to mention, he cashed my insurance check without me, knowing, and hasn't returned any money for the services he did not provide. Do yourself a favor, DO NOT TAKE YOUR VEHICLE THERE!!!

After reading positive reviews I decided to stop in and ask about a paint job for my motorcycle. I…read moredidn't get very far, because when the lady in the front of the office turned to ask the man behind her to come and speak with me, he replied, "I don't have time to deal with him. I've got paperwork to do." She looked bewildered and asked him what to say to me (I was standing 3 feet in front of her and ten feet from him. He knew I could hear him). He said, "He'll have to come back another day or call later." I asked him "You don't have time to talk to me?" Because I was shocked any business person would say this to a potential customer. He didn't even respond to me. He looked right at me and dismissed me as if I wasn't even standing there. I have to wonder if the owner is aware that one of his employees is treating customers this way.

A couple weeks ago I scraped my front bumper. I went today for estimate. Before they gave me the…read moreestimate they tried rubbing something on rag to rub the paint from the post off. (I am not doing a good job describing what they did) It worked. The whole process took less than 10 minutes. I hope I am never in need of body work on my car again, but if I am I will go to Westwood Automotive.

I have waited about 3 months to post my review of the services I received from Central Auto Body…read more My car was handed over 3/24 I was told that my car would be completed in about 2 weeks but ultimately received it back on 4/24. During this time, I was calling the office multiple times across the weeks asking for an update due to the promised finished timelines from the staff. Almost every time it kept getting pushed back, one moment it was at this percentage complete another was that the work hasn't even been started yet. I wouldn't have had an issue with the duration if they were realistic about the timeline. I was optimistic at first that it would be finished in the 2-weeks as my rental reimbursement funds from my insurance company would be enough for two weeks. Time kept ticking and I got concerned that I would have to come out of pocket for an extended rental. Fast forward, after an additional 2 weeks I can pick up my car, I get back home and I see scratches on parts of the vehicles that weren't apart of the hail damage. (Almost as if it was dragged on the ground :) ) The seal on one of my head lights were smashed under the lamp. My car had to go back for repair for an additional two days and even still where they made the repair the paint is still missing. Since then, I've found other odd things like the plastic backend of the roof lip is not as secure as the other side and weird marks on my roof rails. I don't have the energy to bring my car back and not knowing when I would get it back. On the many trips to the office, I ran into other individuals who were also bringing their cars back for repairs after they were originally fixed. Some of them on their 3rd or 4th round. The pictures they gave of my car pre PDR did not show the preexisting damage. Pros: They did offer a 10% discount for the total cost of my service. They offered me a ride back home after every time I had to drop my car off. This is a plus for sure and shows good customer service. The staff appeared nice, but I felt gaslighted when I reported the additional problems that weren't there previously. Cons: It took too long in my opinion, and I did not like that the date kept getting moved. The 10% I saved went towards car transportation expenses. I did not like that my car had additional issues that were not present when I dropped it off. Would I recommend them, no. Will I go back, no. I don't know if they will treat my car well and I didn't like the staff member with the blonde short cut, he gaslit me about these scratches telling me these marks were from a soft, bristled brush. My car was not perfect, but it is not in the same state it was before it was dissembled. Lastly, my husband also got his car repaired here for hail damages and he also has a loose panel on the left back end of his camaro that is NOT secure, but the right side is fine. Mind you these are pieces that did not have any hail damage work done to them. I've attached two videos of both of our cars with the same goofy attachment issue. During our many times at the office we separately ran into different customers who've had to take their car back multiple times btw. 2 stars since the hail damage is repaired.

Brought my car in to get a quote for repair, I was given a quote for $2421, after getting…read moreadditional quotes, I decided to go with Central since their quote was not the highest or lowest. My scheduled appt was for 9/29/2025, I dropped my car off on Saturday 9/27. On10/1 I received a text stating the quote was incorrect, and the cost would be $3140.83. How is it possibly that the quote be so far off, 31% to be exact. I asked to speak to the team member who originally did the quote, but I was told she left. I felt that Central had baited and switch. Their explanation was there was more man hours needed to complete this repair. I told them I would not be using them, and would pick my car up Monday 10/6 at that time I was told there would be a 5hr @ $75 per hr charge to put it back together. Then when I picked it up, I got an additional charge for using a debit card. If anyone is thinking of using them, beware of their hidden charges, and the fact they do not honor their quotes! I rate them 0 out of 10