I went to Caliber Collision after an accident because they were on my insurance company's list of…read moreapproved repair shops. Unfortunately, they significantly overpromised and underdelivered. I was initially told my van would take 2-3 weeks to repair and cost around $6,000. Instead, the process took nearly three months and ended up costing closer to $8,000. Communication was extremely poor. Each time I called, I was told someone would call me back, but it often took several days to actually speak with anyone. I was also repeatedly told they would arrange a rental car for me, but that never happened. Shortly after getting my van back, a "Maintenance Required" light appeared. I took it to the dealership, where I was told, "It looks like you let a 16-year-old repair your car." The wiring had been patched together with electrical tape. I ultimately had to pay an additional $800 for the dealership to repair the issue properly. Save yourself the time and frustration -- find a different repair shop.

The Caliber team did an amazing job with my car. They were kind, speedy and did an amazing job…read more They were very easy to work with during a stressful time. Bob was super communicative the entire time fixing my car. Would highly recommend!

Knowledgeable, fast, and the right price. Loved these guys and will absolutely go back here.read more

Needing repairs to my bumper and hood, I used Yelp to get a few estimates and Sameday Autobody was…read moreamong 3 shops. They were the best value and could also get me in the quickest. I am very happy with the results and would go back to them again.

Very good service. They explained all that was needed so I understood…read more Great value for the service and workmanship. Highly recommended

Very professional. As a woman it's a little intimidating going into a "body shop" however, here,…read moreeveryone was very respectful, and knowledgeable. And took the time to explain everything I asked of them. what a neat place. You can see detail in everything they do. I only went in for an estimate, but they were courteous, and they took the time, I will go there for any of my car repair needs.

the staff was friendly and on top of my repair progress…read more my car looked like new when job was done. i thought the total repair time was way too long. conrad lohrer

Fantastic experience! My BMW X5 collided with a big buck resulting in $20k in damage. I only had…read more2k miles on it at the time. I am delighted to say that my car was repaired so well it still looks brand new. My service rep stayed in contact with me throughout the process. She was not only professional but very knowledgeable about BMW. Not only did they perfectly repair my car but they cleaned it inside and out before returning it to me. It appears to have been detailed as part of the process. Highly recommend Spirit West Motor Carriage!

my experience with their repair of my 2014 Toyota Camry was superb. I had several scratches on my…read morecar and a front bumper was ripped off due to an accident. after repair, my car was shiny spotless, and looked brand new including a spotless interior as well. I highly recommend them..

I wish this application allowed me to rate negative numbers. John Vancil, the owner, is a con…read moreartist. He had my car for almost a year and didn't complete the job. In fact, he was only able to complete about half of the work. He'll give you every excuse under the sun as to why he can't get the work done. Bottom line is he doesn't know how to run a good business. Not to mention, he cashed my insurance check without me, knowing, and hasn't returned any money for the services he did not provide. Do yourself a favor, DO NOT TAKE YOUR VEHICLE THERE!!!

After reading positive reviews I decided to stop in and ask about a paint job for my motorcycle. I…read moredidn't get very far, because when the lady in the front of the office turned to ask the man behind her to come and speak with me, he replied, "I don't have time to deal with him. I've got paperwork to do." She looked bewildered and asked him what to say to me (I was standing 3 feet in front of her and ten feet from him. He knew I could hear him). He said, "He'll have to come back another day or call later." I asked him "You don't have time to talk to me?" Because I was shocked any business person would say this to a potential customer. He didn't even respond to me. He looked right at me and dismissed me as if I wasn't even standing there. I have to wonder if the owner is aware that one of his employees is treating customers this way.

A couple weeks ago I scraped my front bumper. I went today for estimate. Before they gave me the…read moreestimate they tried rubbing something on rag to rub the paint from the post off. (I am not doing a good job describing what they did) It worked. The whole process took less than 10 minutes. I hope I am never in need of body work on my car again, but if I am I will go to Westwood Automotive.