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    Smitty's Auto Repair

    5.0 (6 reviews)
    Closed Closed

    Services - Smitty's Auto Repair

    Auto brake repair

    Auto engine repair

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    1 year ago

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    Kiersten W.

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    3 years ago

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    4 years ago

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    6 years ago

    Absolutely the best in the OKC area! Highly recommend.

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    Hibdon Tires Plus

    Hibdon Tires Plus

    2.1
    (33 reviews)

    Brought my car in for a general inspection. they said I need brakes and tried to charge me $1300 to…read morereplace them. I haven't had any problems with my brakes. I get it back and now the brakes are grinding really bad so they did something to them to try to force me to pay that outlandish price. won't be going back here ever again. Edit: After working with their team, I brought my vehicle back in to be re-inspected for this issue. They were thorough on this instance, found the issue, and went into detail about what needs to be done. Cody is awesome and transparent with everything. I am still undecided if I will return or not, but Cody alone makes me want to continue to go here. Thank you for doing your best to make this right. Changed review from a 1 to 4 star.

    DON'T GO HERE!!! Do not take your vehicle to the Hibdon Tires Plus in Mustang OK. Worse service I…read morehave ever had. I took my truck in for an alignment because it was pulling to the right. They charged me $155 for the alignment. I asked for the print out of the alignment sheet and the employee said she could not provide it. The printers were actively working. She showed me a blurry photo on her phone of "some" alignment on "a" vehicle. After paying I was driving my vehicle and still pulled too the right, even more than before the service. They didn't fix anything! I immediately went back and asked for a refund. The manager started arguing with me telling me I misdiagnosed my vehicle and requested the wrong service (alignment). The manager tried to say my tires were bad, they are new tires with less than 5,000 miles on them. They refused to give me a refund and told me I needed to request for an inspection service of the front end. No inspection was done during the alignment. He stated they do not do inspections of the front end unless the inspection is requested. So explained this Hibdon, why do I get a phone call when I request a tire rotation service only and I get a call stating my brakes were inspected and I need new ones. I didn't request a brake inspection but yet they did one and called me asking if I wanted my brakes replaced. Please don't bring your business here unless you want to lose your money and not get the service paid for. I will be leaving more reviews until this business in Mustang drops 1 star rating.

    Strickland Brothers 10 Minute Oil Change

    Strickland Brothers 10 Minute Oil Change

    2.3
    (15 reviews)

    Great customer service. We've taken all of our vehicles here and we haven't had any issues. You're…read morein and out and it's done right.

    Subject: Formal Complaint Regarding Recent Oil Change Service…read more To Whom It May Concern, I am writing to express my frustration and disappointment with the service we received at Strickland Brothers 10 Minute Oil Change in Mustang, as well as the lack of accountability shown by your team. My husband has been a loyal customer for years, and we have always trusted Strickland for oil changes. However, after our most recent visit, we noticed a burnt oil smell, which we reported to your team. Initially, we were told that any spillage would dissipate, but the smell only persisted and became more noticeable when mixed with the antifreeze scent. It wasn't until we saw oil spots on our driveway and my husband inspected the undercarriage that we realized there was oil leaking everywhere. We took the car to Hibdon Tires Plus for an assessment, and they confirmed that the oil filter had been over-torqued during the last service, causing it to break and leak. Hibdon advised that we speak with Strickland to address the issue, but when we did, the response was utterly dismissive. Your staff suggested that unless I was physically present, we could not prove the issue, which felt both unprofessional and insulting. When my husband explained the problem, your team claimed the leak was due to both over-torquing and the weather, despite Hibdon stating that weather was not a factor. Strickland then attempted to blame Hibdon for this incorrect information, but we were clear that it was your team who over-torqued the filter. Ultimately, Strickland refused to take responsibility for the mistake and tried to deflect any accountability, offering no solution to the problem. This has now resulted in significant repair costs--well over $1,000. Your lack of professionalism and unwillingness to make things right is incredibly disappointing. I am particularly upset with your team's refusal to own up to the error, especially given our history as dedicated customers. It is clear that your company values neither customer service nor accountability. I would like to express my gratitude to Hibdon Tires Plus for their professionalism, thoroughness, and compassion in helping us resolve this issue. They have earned our business moving forward. Strickland Brothers 10 Minute Oil Change, you have lost us as customers, and I will be sure to share this experience with others to prevent them from facing the same poor service.

    Smitty's Auto Repair - autorepair - Updated July 2026

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