This company does great work. Every crew did an outstanding job. Jose was friendly and very helpful.read more

I was surprise to have my pool finished. They drained the pool on July 30 , today is August 13 and…read morethe job is completed. I was impressed how the workers got here early morning and out by noon. They all had their on assignment and handled it in a very efficient professional manner. I love the fact they cleaned up each day after themselves and didn't leave a big mess. On the flip side , if only I knew all the right questions to ask before they started the project. It wasn't until I asked my pool man if he could do a startup. He doesn't do startups. He said in most cases the plastering company does the startup up to ensure the curing of the plaster. They wanted an additional $800 for that. Why wasn't it included in the overall cost. So I was also hit with an out of the pocket payment of $1000 additional to add fresh caulking around the outer edge of the pool. I truly believe that was a bit much for what he did. Those were my two biggest disappointments . I was truly satisfied with the actual performance of the job and timely manner that they finished. I will definitely refer them to a family or friend. But , I will make sure they ask question that mysteriously happened in the last week of completing the job to me. I opinion is that they really should do a better job of communicating and explaining to the customer what is not included in the contract or the agreement. This way no one will be blindsided by any extra charges, because they are not educated on what is needed to repair the project.

Big Shout out to Andrew!! Him and the crew were awesome workers and gave us exactly what we wanted…read moreour pool to look like . Andrew guided us through the entire plan and explained every detail. Andrew was super responsive and always kept us updated. Ramon is such a detailed worker and made it all look perfect . I definitely recommend Divine Pool service for your next pool project !

Our pool remodel was a complete success! They are very organized and thorough with their job. Our…read morepool has never looked better! They gave us a good price as well. This company is one to consider for small or large projects!

Just finished my project with blue water and it looks wonderful. I already had a pool with this…read morehouse I bought 4 years ago but it was just one of those in ground vinyl liner pools and it was done in a way that now 23 some years later it's run its course and it was best to start from scratch and completely redo everything and go for the real pool. My challenge was I'm on a 3 level half acre lot with the pool set up in the center so this project was going definitely be different than the average back yard setup. I got a few estimates from a few different pool companies and a very good general contractorI know here in Rancho referred Kenny and Dan. They showed me there ideas and it was a way better set up than anyone else had proposed. Of course this plan was going to cost more money however Dan said if we build a pool it's something that's going to be real nice and you're going to be proud of it. I thought about it for a few weeks as these numerous pool companies all called me asking me if I was still interested as we were approaching the season to start at the end of the year and I decided I ultimately didn't want to cut corners doing more entry-level plans so I went the distance with blue waters plan. As you can see in the photos it came out came out spectacular. I have twice the deck area that I had prior a spa a heater water falls equipment that does everything by an app and in time plan to put a bar area in the large open area. They even redid did my 100 something foot wall that was starting to fall that me and my neighbor split. Buying a pool is a lot of money, but ultimately you just wanna be happy when it's done with no regrets so if you're looking to have a a pool built with no worries and to the best of it's ability You definitely want to talk to blue water. Thank you Kenny and Dan and there awesome crew who made this possible.

Dan and Kenny are the best pool makers by far. We received designs from various other companies and…read moreno one even came close to their vision and the execution was flawless. They're extremely easy to work with and their crew is great too. The rock work they do is truly like a work of art as well and reminds me of what you'd see at Disneyland only better! I highly recommend their company if you're thinking of building a pool or need any other services you cannot go wrong with Bluewater. They helped us create our dream backyard and all of our friends and family love it, we're always outside playing with the kids, and it's just a wonderful space to entertain and relax.

Just wanted to share our experience working with Macbet Pool Company during the plaster phase of…read moreour owner-built pool--and it was a great one! From the start, Betsy was fast to respond, professional and a HUGE help in narrowing down the right PebbleTec shade we had in mind for that perfect resort-style look. She had a lot of great insight and her recommendation to add shell for extra sparkle was spot-on. You can truly see the shimmer in the sun under the water--exactly the effect we were hoping for! If I had to mention one small hiccup, it's that a small crack appeared on one of our spa tiles in our overflow section during the process--something we confirmed wasn't there prior thanks to a video I had taken shortly before pebble (for a different grout related issue that I had wanted to show my husband). Betsy acknowledged this isn't typical and never happens when they work, but to her credit, she assured us they'd keep us on their list to come back and replace it (as we have extra tile) when they're next in the Murrieta area. We appreciated her accountability and look forward to the fix! All in all, my husband and I are very pleased with the quality of their work and how the finish turned out. The PebbleTec color really brings the entire look of our pool together! I'll be sure to update this review to a full 5 star once they return to swap out the cracked tile--but for now, we're genuinely happy customers. Highly recommend Macbet Pool Company to anyone looking for a professional, knowledgeable, and attentive team!

We had a great experience with Betsy and her team at Macbet. Betsy communicated clearly from day…read moreone, really listened to what we wanted, and brought our vision to life. Her team works quickly and efficiently, and Manny's attention to detail truly stood out. We're extremely happy with our pool and the entire process. Thank you Macbet !!!

Did a few consults and decided on working w/ Jim as he seemed to be the most professional, but easy…read moregoing. He was able to design different options on his computer which none of the others did for me. The cost was reasonable. I kept making revisions and Jim was very patient and worked with me. We couldn't be happier with our backyard landscaping and pickleball court! Highly recommend Jim and his crew!

When we decided to get a pool, we obtained estimates from several of the local large and small…read morecompanies. All research stated California Pools offered great customer service, stuck to time frame and stayed with original budget. Once I called the 800 number I was contacted by Jim within hours. He arranged a date and time to come out for a estimate. He arrived promptly and was very professional. Shortly after the first visit he contacted us with our 3D images which depicted all we were looking for. After a week or two we decide to pull the trigger and get started. Jim was there every step of the way. Everyone that came to our home was very professional and showed great pride in there work. I was in communication with Jim daily. He answered all of our questions as we went through the building process. From start to finish they were done within 7 weeks. I have heard so many stories of pool projects taking months to be completed. I would refer California Pools to anyone looking to build a pool. Even after the project was completed Jim came by to make sure we were enjoying the pool and to ensure us that even though the project was complete he was always just a phone call away for all of our pool questions.

Had a great experience with FM Pool Construction. Design, quality, and communication were top tier…read more Fernando and Juan are extremely knowledgeable, experienced, and just all around great people to work with. Their crew are some of the nicest guys and their rock guy Mario was amazing. They built us our dream pool and though there were hiccups along the way (any big project will have them), they had answers for everything and have continued to make things right even after I gave them the final payment. These are the guys you can trust for your backyard.

Highly Recommend! We…read morehad an amazing experience with our pool remodel! The entire team was professional, communicative, and did exceptional work! Our backyard has been transformed! Fernando, Juan and the team kept us informed throughout the project and made sure everything was completed to our satisfaction. I highly recommend them to anyone looking for quality and craftsmanship.

We couldn't be happier with our experience working with Sunset Outdoor Creations and Eric Doumani…read more From the very beginning, they were easy to work with, professional, and responsive throughout the entire process. The quality of the workmanship was terrific with great attention to detail, and the finished product is beautiful. Our new pool and backyard have completely transformed our outdoor space into our own personal resort. A special thank you to the Eric. Communication was excellent from start to finish. He took the time to truly listen to what we wanted while offering thoughtful recommendations to help us achieve our dream backyard. We never felt pressured--only supported and well-informed. We cannot recommend this company highly enough. Their professionalism, dedication and great customer service, made the experience a positive one. If you're considering a pool installation, I can't recommend Eric and Sunset Outdoor Creations enough. Thank you for helping create the backyard of our dreams!

Just bringing this back because summer's around the corner, and if you're thinking about building a…read morepool--this might help. Working with Eric Doumani and Sunset Outdoor Creations was hands-down one of the best decisions we've made for our home. From day one, Eric made the whole process feel easy. No pushy sales stuff--just real talk, great ideas, and tons of experience. What blew me away? They stuck to the budget. Not a penny more than what we agreed. And they handled everything--permits, paperwork, the whole thing. I barely had to lift a finger. They finished our entire backyard in under 3 months, and now it's our absolute favorite place to be. The team was friendly, hardworking, and genuinely wanted everything to come out perfect. If you're dreaming of a pool or a new backyard--go with Sunset. I couldn't recommend them more. Honestly, just do it. You won't regret it.

I regret hiring California Pools Claremont and I will have to live with what is likely the worst…read morefinancial decision in my life. Rick is friendly and seems knowledgeable while having a very nice/fancy showroom.... but..... Out of 7 quotes I received, California pools was the highest. I received bids ranging from $21k to $40k to have my existing pool refinished with pebble, new coping, new heater and water line tile. I also added a baja shelf where my existing steps were. Nothing too extravagant, but what's funny is that Rick mentioned a couple of times that "with your limited budget"... excuse me? My limited budget? I spent double with you to have the same work done and I would have gotten a better finished product if I would have chosen a different company. Here are the details: Demolition began in February/beginning of March, the project was completed according to California Pools in July/August. Demolition went smooth. So far so good... but then the problems began... Yes, it rained more than we usually get in our area and I understand that will delay any project, but this was more than just rain delays..... Then, the next step of installing the travertine coping and tiles. Two months later by May 9, the coping and tiles were installed. We chose a nice glass tile around the spa and deep end of our pool to accent the water line tiles. Took two weeks to install the tile... which seemed like a long time. I had my doubts of the experience of this team, not to mention if these were even employees of California Pools (while I can't fully confirm, i have come to a conclusion that every team from demo, tiles, pebble were all subcontracted) I know for sure the tile and pebble teams were not California Pools employees as I saw other company names on their trucks. The tiles were installed incorrectly and almost every glass tile had giant air pockets between the tile mastic/mortar which would not have been acceptable to anyone (pictures shown) When I mentioned this to Rick, he said his team installed them correctly and initially he tried to say it was out fault for choosing glass tile? LOL He said he believes the tiles were installed correctly but after some back and forth he agreed to take a look for himself even though I sent pictures to him after the install. Immediately upon inspection, he admitted that this tile team messed up. We ended up tearing out all the glass tile and they did it over. June 7, the tiles were reinstalled. Noticed two pieces of cracked coping, Rick brushed it off saying there is no way these guys installed broken pieces. They obviously messed up the glass tiles, but no way installed cracked coping? hmmm... 2 weeks later, the pebble install begins. I met with Rick in my backyard in the morning before leaving for work. I stood next to him watching the crew apply the pebble mix into the pool, I told Rick how anxious we are to see the glass pebble option that we contracted and purchased extra for originally.... There aren't samples of the pebble with glass option this so being able to see it for the first time would be nice... He looks at me and says what glass pebble option? I was in shock at this response, I told him, we chose to add the glass pebbles for an extra $800 or so... He immediately left to pick up the glass and said he hopes it's not too late to add. As he was walking out of my backyard, he said to me, "if it's not on the contract, you are paying extra for the glass pebble and we will add it to the total." I replied to him telling him, I know it's on the agreement and we are already paying for the "option" and for what ever reason its not contracted, I will pay for it. Received a text an hour and a half later saying that they got the glass in the mix on time (I have my doubts about this as I will explain later). Also, a text shortly after saying that he also checked the contract and the glass pebble option was on the original agreement. (Looking back at this, I wish I would have never mentioned it) June 23... finally the pool is full with water, the first round of chemicals were done as we paid around $500 to have Rick complete the start up, which is "crucial". What I thought would take around 3 to 4 weeks once a week to "start up" the pool, there were only 2 visits afterwards. My biggest issue, the finish of the pebble is rougher than any concrete at my house. The 3 or 4 times my kids tried the pool, they were constantly scraping and cutting themselves. I even drew blood on my knees the couple times I tried, but according to Rick, this is normal and brushing the pool will eventually smooth it out? LOL Not according to the pebble mfg or the National Plasterers Council. Now I'm being ignored even after Rick agreed to come out and polish out the rough areas. Since they are now non responsive, I hope others see this.... I will be hiring another company to fix their mess.

We are extremely happy of the outcome of our pool and the whole experience! We knew getting into…read morethis project was going to be challenging especially during the Covid-19 pandemic. Our project manager/owner Rick was hands on with each phase of the process. All of our questions and concerns were answered right away. Our pool looks amazing both day and night.