Just got helped out by the homie Carlos, helped me pick a HiSi Bong, couldn't be happier with my…read morepurchase, great shop and great staff!!

I've been coming to Up in Smoke since 2018 at their Costa Mesa location. Their selection is wide…read moreand offer a great variety at the best value compared to other stores I've been to. They are awesome. The whole staff is very courteous, but one specific individual, Howard, stands out more than the rest. He provides excellent quality service, is always courteous, is on top of reordering when irems are out of stock, very friendly, and provides such an overall great customer service experience. He always takes care of me when I need something at the store. Thanks to Howard for all these years of amazing service!

Very pleased with Pipe kings. The person helping me out Saturday night on 4/2 was very patient with…read moreme on picking out a water pipe. I also came 20 mins before they were closing. He recommended me a "rokman" which is supposedly a pipe King blown glass brand. One of the roor guys makes it for them. It hits like a champion needless to say. Pricing was amazing as well. He also hooked it up with reusable cleaner. Very satisfied customer :)

I've been going here for years. I don't go often, but when I do they always have a lot in stock and…read morevery fair pricing.

I love this place but no one ever answers the phone. I live an hour away so it's inconvenient for…read moreme to drive there and then not have something I need. The selection is huge, and the prices are good especially for 2026.

The best smoke shop ever! The products are amazing but the STAFF is PHENOMENAL!! Professional,…read morecasual, nice, friendly, and knowledgeable. Questions ?? They have answers?? Problems?? They can help fix it!! Great attitudes and this place has everything you could never want and need. Carlos is the BEST! He has helped me ever since I walked into this shop and remembers his regulars which is nice. All staff is helpful. The owner must be wonderful to have such happy Employees . Because it shows in there actions and professionalism. I've never gone anywhere else since!

When I see a business with 5 stars, I sometimes wonder if it's really *that* good. I've been to…read moremany smoke shops and while some have been better than others, none have ever stood out. Enter Mo's... I happened to find their website a few months ago and decided to give them a try. I've now placed 2 orders with them and they're seriously amazing. With my first order, there was an error with applying a code and after reaching out to them, they responded quickly, fixed the problem and my order was shipped and received within days. I was impressed but figured I'd wait to see how the next order went. Well, last week I had a shipping issue and within hours of messaging, I received a reply with a resolution even though it wasn't their error. If I lived near their shop I would definitely be a frequent customer. They offer the products I want at great prices, their shipping is crazy fast and their customer service is Nordstrom level. It's very clear why they are rated the way they are and I will continue to spread the word and support this business. They deserve all the love!

Always the sweetest person who greets us Extremely helpful…read more Love all the variety of things in here Great selection and fun stuff

The service in this sad place is non-existent. I've gone there twice and each time I felt like I…read morewas bothering the store attendant. He has the personality of a doormat. He doesn't speak unless spoken to. And when he does speak it's barely a whisper. No flavored disposable vapes and if you do get one, it may not even work. I spent $20 on a Hustler Cuban vape and it won't turn on or charge. Skip this place. Not worth your time or your money. If the guy behind the counter eventually turned up on a story on Dateline, I would not be surprised.

1/13/24 It is unfortunate that my auntie's pain has been increasing & her appetite decreasing so…read moreHubby & I are on the hunt once again to find suitable strains & ways for her to somewhat mitigate it. I'm not up to snuff (pardon the pun) with smoking or anything related to utilizing medicinal marijuana & its paraphernalia so Hubby does the search & I'm along for the ride. There's only so much that narcotics & scheduled drugs could do to alleviate in oncologic-related pain. Her oncologist has recommended it heavily to try other means to aide in managing her pain & increasing her appetite. I've noticed & she said the last one we had her try wasn't effective. For comfort & ease of taking in the weed, Hubby bought her a bong. I'm sure it beats the heck out of smoking it lol. I trust it's better consumed in this manner. For a small shop, it does offer a pretty extensive selection of bongs. I didn't get to browse too long so I quickly just took the photos & Hubby bought the bong for auntie--we were done in a jiffy! The gentleman at the counter was pretty mild mannered & fairly helpful. Hubby found this shop on Google, it had the best reviews & he said if he were to purchase it in the greater LA area, it would've cost him $200, he bought it for $35--thats a great deal!!! Let's hope this works out better for my auntie. I feel pretty helpless when she assumes the fetal position when she's in pain, it's heartbreaking.

Com here is you want to get scammed. I looked at my recept after feeling like I got overcharged and…read morenoticed they charged me tax twice. First was $10.40 and then the actual tax. Shameful do not come here

This place is cool. I've been coming here for years, two stars because the phone line doesn't work…read moreand they randomly close the shop throughout the day during open hours. Very unprofessional.

I rlly like this place. Everyone in there is cool to talk to and always welcomes me in with open…read morearms

Hey longtime customer ive been going for years! However end up buying a vape for $15 and it had a…read moreguaranteed 800+ puffs the other day and it dies within 3 hours? Went back but caught the guy leaving shop and said he would give his boss a call. I said it was cool i don't wanna wait and all that so i say i could just always come back the next day and so i did. They told me to get lost and there was nothing they could do! Not cool! They probably sold me a fake vape! Anyways they lost a customer, and also they threw away my business cards i left which they said they were cool the literal day before with which makes me see how fake this store actually is. Bummer. Anyways, DON'T WASTE YOUR MONEY THEY WONT RIGHT ANY WRONGS IF YOU GET SCREWED OVER THEY'LL SAY ITS ON YOU!!

I am a road warrior - I have to commute, and being a former smoker, E-Cig City Upland is my go-to…read morestore. I like to support small business and I have been purchasing from this store for over a couple years. I leave reviews for places I intend to go to again. Any publicity is good publicity. I buy my supplies from this particular store due to the professional and friendly attitude. I will drive out of my way for good customer service. Long story short, if you happen to need supplies, and are in the area, stop here. Great store with great atmosphere.

E-Cig City in Upland,Ca went above and beyond to get an order delivered for me. The employees…read moreand owner are the most amazing people I've ever had the privilege of speaking with! They are knowledgeable, they have a huge selection of products, and the prices are affordable and less expensive than the all the stores I've shopped previously. They are kind compassionate people I could tell they are not just there for a pay check! I would recommend ECig City Upland to any and everyone over every other store! Thank you guys so much for making that order and delivery happen!!! Sincerely, Cheyenne Reed

They place sold me a boof ahh Geek Bar. Took a while to realize it was a bootleg fake but it is…read morewhat it is. Regular normal GB shows every percentage charging, this boof ahh one goes from 0-5% 5%-10% 10%-15%. It's supposed to show every digit in between but this fake ahh doesn't. Even the print on the logo is blurry, bleeding, and just terrible. First two pics are the boof ahh fake Bar they sold me with shitty logo print vs a REAL geek bar. Last two pics are the real one.

Good service and vape but I want Good flower so I can try my new bong. Maybe try some dab but I…read moredon't have a dab pipe, but I'll get one.

Smokers Boutique is my favorite smoke shop, very clean and organized, always has everything I need,…read moreand everyone who works there is awesome, very friendly and professional. I highly recommend this shop if smoke shops are what you are into. And the prices are right

Bro, be careful when you go to the store. They be selling fake shit that only works for five…read moreseconds. I'm only saying this because I've been there multiple times and their equipment