Best smoke shop in Ontario. Very clean. They have everything. Kevin was very helpful. Great…read moreexperience. Best prices in town

I started coming here like 2 weeks ago and this place has been my favorite smoke shop out of the…read morehundreds I've been to, they hook it up, work with you, and have crazy selection of products! Oh and they are super funny and friendly, I feel welcome everytime

Shady owner. I came here to purchase Puff Bars which are $7.99 each. I got two, and because I…read morewasn't paying attention, she charged my card an arbitrarily high amount ON TOP of tax. And this was AFTER she expressed her annoyance with me under her breath for not paying cash lol. Do not come here. The store is nearly empty anyways.

Honestly I went in the guy was rude asking me if I need anything to let him know if not to leave…read morethe store no loitering so I politely asked for raw papers and tips he didn't let me see the papers at all after I paid he gave me the bag with the papers and cone tips ..... oohh before I checked the bagg I noticed he charged me extra for using my credit card 5 dollars extra which makes no sense so after the price I saw the baggies looked at the items and I noticed the raw papers and cone tips were fakes not legit I asked the guy about the extra charge and if I can get a refund for the fake product he sold me and he kicked me out the store while insulting my race and said to go back to Mexico I asked him why is he insulting me and he slammed his doors in my face... I have never been soo embarrassed and disrespected by anybody let alone be insulted because I was trying to purchase a product and browsing for not even 2 minutes in the store

First of all great customer service, guys at register are always helpful and friendly…read more They have a great variety of vapes , vape juice, they even got the new puffco pivot pick one up myself recently and haven't stop using it since. Its insane there prices are so cheap compared to other vendors near the area and the got everything you need on deck. Value is very fair .

BEST SMOKESHOP IVE EVER BEEN TO HANDS DOWN! Wonderful selection the employees are always so…read morefriendly and accommodating!

Great to buy Gummies for sleep and also perfect selection of vapes …read more Fair prices and kind customer service. Recommended:)

Hiba Made Our Visit Awesome!…read more Me and my girlfriend came in just to look around and ended up leaving super happy, all thanks to Hiba. Her customer service is on point! She was friendly, patient, and really knew her stuff. She helped us find exactly what we needed without any pressure or attitude. You can tell she actually cares about her customers and enjoys what she does. Shops like this need more people like her ,chill, helpful, and just good energy all around. We'll definitely be back because of Hiba!

They don't open on time so don't come around opening time because apparently they open when they…read morefeel like it

Literally the worst dudes.... Had me waiting for 1 hour and still didn't get helped ..... don't…read morewaste your time going here

Been coming here for a good year now and I've had no problems with this store or the owner. Really…read moregood guy that helps you with what you're looking for and always recommends the best. Prices here are fair, if you're there for a drink it's a smoke shop not a market, you can go next door to the liquor store or pay the price for a drink to support the store. I've had no issues with things I've grabbed from there (Glass bongs, blunts, papers, drinks, torches, glass accessories ) I do remember a certain glass piece Ive bought and noticed it was cracked. I returned it the next day and he helped me get a new one at no cost. Great store, just be kind and you'll have great service

The owner Jo is rude and his produ t is always stale. However we all know what he runs in the back…read moreof the store

Just got helped out by the homie Carlos, helped me pick a HiSi Bong, couldn't be happier with my…read morepurchase, great shop and great staff!!

I've been coming to Up in Smoke since 2018 at their Costa Mesa location. Their selection is wide…read moreand offer a great variety at the best value compared to other stores I've been to. They are awesome. The whole staff is very courteous, but one specific individual, Howard, stands out more than the rest. He provides excellent quality service, is always courteous, is on top of reordering when irems are out of stock, very friendly, and provides such an overall great customer service experience. He always takes care of me when I need something at the store. Thanks to Howard for all these years of amazing service!

I love this place but no one ever answers the phone. I live an hour away so it's inconvenient for…read moreme to drive there and then not have something I need. The selection is huge, and the prices are good especially for 2026.

The best smoke shop ever! The products are amazing but the STAFF is PHENOMENAL!! Professional,…read morecasual, nice, friendly, and knowledgeable. Questions ?? They have answers?? Problems?? They can help fix it!! Great attitudes and this place has everything you could never want and need. Carlos is the BEST! He has helped me ever since I walked into this shop and remembers his regulars which is nice. All staff is helpful. The owner must be wonderful to have such happy Employees . Because it shows in there actions and professionalism. I've never gone anywhere else since!

Always clean service is always great. They have great hours great prices and great spotread more

Hours say Monday through Saturday opens at 10 am. I get there at 11 am and it's still closed. I…read moreseriously can never understand businesses that post up set hours and decide when it's convenient for them to open up the shop.

Prices are good and the people are helpful Decent selection…read moreof juices. Definitely will buy again

Decent store, but don't take accountability for mistakes. I was given a 25mg salt nicotine juice…read morewhen I bought a complete vape setup, a pack of coils, and juice last night, when I had told the employee multiple times I wanted 50mg juice. Called today to see if I could get the 50mg juice that I had originally asked for from the beginning and was told that they couldn't take the juice back as a return (legality, which makes sense) but that I would still have to pay for the 50mg juice even though it was their employee that had messed up and given me the wrong product. Kind of ridiculous, spent $100 on a setup and still have to pay again to fix an error which was the shop's fault - not mine. Have never had a vape or smoke shop be this stingy over an issue with a bottle of juice.