I've purchased over 10 firearms from Indy Arms as well as used them for FFL transfers for blank AR…read morelowers and online purchases in the past. 90% of the time the staff has been helpful and professional. I've been a patron there for over 5 years. Unfortunately, the last time I purchased a handgun there, there was a gentleman working there who I can only describe as slightly portly with long hair. He seemed incapable of making small talk without being insulting or rude. It even seemed to me that the other two employees were aware of the man's poor social skills and did their best to ignore the guy's extremely poor customer service skills. For reference: while waiting for my background check to go through, I casually mentioned that I had seen something called a dual Taper Lock system which had been made by a small AR-15 manufacturer which seemed to be extremely innovative as it provides a 360° equal amount of pressure when locking the barrel to the upper of the AR-15 as opposed to standard Barrel nuts while also manufacturing their barrels with tapered cuts running circularly around their barrels as opposed to length wise cuts which apparently reduced barrel flex by allowing their barrels to compress and expand slightly as opposed to flexing/whipping which affects accuracy. Both of these unique design elements were new to the AR world and apparently guarantee 1 MOA or sub MOA accuracy for 5000 rounds which is a pretty incredible claim. When I asked him if he had heard about this company or their claims, he said no but immediately started talking shit about it and even began to try to loudly tell his coworkers about this AR that "this guy" thinks is cool. SMH. THEY BOTH STRAIT UP IGNORED HIM. It was like they had delt with his crap before. The worst part is that I was not the only customer in the store that this employee was being rude to. There were three or four other customers in the store that had simple questions about handguns that they were looking at. If any of them ask any questions that he deemed to be below his standard of knowledge he would either roll his eyes or chuckle before answering in order to make them feel stupid. Get that guy out of your store guys. Smh

Took an intro to handguns class with Dan. The class was extremely informative. As someone who has…read morenever held a gun previously - I learned a lot. Actually surprised myself with some really good shots too. If you're interested in classes- they're all fantastic!

Brett did finally reach out to me and assured me he would get the completed gun to me. After…read morediscussion I learned of the legitimate reasons for the delay. I informed him it would have been most helpful if I had known that before. Brett completed the work and I now have the gun in hand. In light of the delay, Brett was very generous in his much reduced charge.

I am writing this hoping Brett somehow gets notified. I have been trying to connect with him since…read more~June 2026. I left my shotgun (first shotgun from my dad), a Rem Mod 11-87 Special Purpose, with him to replace several parts and cerakote the ole girl. We picked a color scheme and it was supposed to be ready sometime around June. The business website calendar is not accepting appointments, call/voicemail to the business number left unreturned, and Facebook indicates the business is Temporarily Closed. Does anyone know if Brett is ok? I see in a previous post a life event or major event must have occurred. I also agree some sort of notification would have been appreciated. I want to say prior to this Brett was phenomenal to work with. He is knowledgeable, cool, public servant (Fireman), and has a neat shop. Any help would be appreciated from anyone. I will change the rating on this post once I hear from him. Like I said, he has done some great work and was great to work with.

Great place for shooting supplies, advice, and firearms. Staff will help you find what you're…read morelooking for, and they have a good selection to choose from. Owners have helped me several times find what I needed.

This is my go to gun shop! I've bought several guns from PSS & have always felt like I've been…read moretreated well & fairly. I have sent numerous people here & they've all been very satisfied. I stop in every chance I get.

The staff at Outdoorsman are incredible! Pleasant - knowledgeable and so customer service focused!…read more Bill Mitchell in Firearms was so helpful and took extra time to fully educate and explain. Hugh inventory in every department. If you can't find it here - it's not to be found anywhere. Value priced - quality products and services. HIGHLY RECOMMENDED !!! DT Smith - Grnwd.

So, you think you're an outdoor fanatic ;) ? Come see The…read moreOutdoorsman in Center Grove/Greenwood IN (USA) soon. They are quite the one stop shop & a small business to boot. Yes boots of all sorts & sizes to wear as well :) ! Staff here at The Outdoorsman are the sort of folks that always goes beyond your typical brick & mortar stance, IMHO. You're effectively supporting mom & pop venues from within our Hoosier state. I've asked all sorts of naïve questions. Let's say I now appreciate a thing called Arrowsmiths. There's a little bit of everything here. From the wonderful "YETI" brands (worth every penny) to the must haves & why nots. Beginning with the avid archer tidbits & upstairs range to various hunting blinds, a bonanza of fishing poles/lures if a peaceful catch suits your boat, very nice heavy duty safes to keep your guns/amino properly secure, outfits for all outdoor activities to attaining your appropriate Indiana licenses so the DNR folks stay happy. Don't let their size fool ya, it's way way way bigger on the inside. Plus there's a upstairs for kids, women, & men to practice their passion in archery. What? Yes it's quite fabulous. I'm not as versed in the outdoor hunting activities primarily due to those pesky ticks/fleas (super yuck)-no worries...this place will set a novice up. Alls ya gotta do is ask kindly to the staff. Thermacell will help with mosquitoes & it's here too! Staff here are eager to help direct you for your outdoor extracurricular activities! They are vigilant about their craft & help guide you in the direction you'll need! Come wonder towards Greenwood, ya never know...ya might find something fun.

I've come here a lot. They have been consistently great. Not pushy or rude like other small gun…read morestores. GREAT selection of guns and ammo, including hard to find calibers for antique guns.

I went looking for a specific item, on a Saturday morning, before Fathers Day. While I was unable…read moreto locate the item, the staff were very, very helpful; asking questions, taking notes, measurements, and offered to follow up on Monday, after checking with another staff member. In deed, they communicated with me and shared the updated information. Customer service is important to me!

I found the young man that I spoke to was extremely knowledgeable and easy to speak to about the…read moreamazing world and quality of war world one and two military rifles that he was representing at the show. He was knowledgeable about the bayonets that i had at the show. I learned a few things that I didn't already know about. I can't wait to be able to make the trip to Indianapolis to go to the actual store. For what I have seen on the internet about the shop it looks like it will be well worth the trouble of dealing with Indianapolis traffic and terrible roads.. wow just thinking that I am going to go and deal with any of that mess is quite a statement. For an collection as impressive as they have to offer it definitely is.

Excellent for collectors of fine guns. Some very classy upscale pieces. They also have a variety…read moreof more practical modern stuff. The staff are very knowledgeable. It's worth going to see the array of licensed trophies the owner and his son have scored over the years.

I've been here a couple times and have had a great experience so far. We signed up for a membership…read moreand have found great value in it. I've been able to take my kids to the range with me included in the membership and the safety officers are super friendly and helped us when trying out some new rental guns and giving tips to us when trying new platforms. I've got nothing negative to say about this place, and I feel that if you give respect, you will receive it back. I've felt safe and respected by everyone in there. Will keep coming back!

My wife and I took the basic gun glass at this location. Our instructor, James K., was awesome. The…read morecourse was perfect for beginners like my wife. I would highly recommend everyone take this course if you are new to owning a firearm OR if you need a brush up on safety!

I had 2 FFL transfers done here. They called me when my firearms had arrived, i came and picked…read morethem up. The process was smooth and quick. This is my third time coming in and each time the staff is pleasant and friendly. They are very knowledgeable and the store is stocked with a good variety of everything. I would highly recommend this place for FFL transfers and other firearm accessories

I have used this business several times over the last three years for FFL transfers and the…read moreoccasional purchase. The staff are always friendly and are willing to answer questions without condescension. Two times I asked about services that they do not provide and both times they recommended another solution to the issue. Of all the local gun shops, this one is my favorite.