Johnathan was professional, knowledgeable, personable and dependable! He knew exactly what my older…read morehome's chimney needed to make it ready to use with a pellet stove! He communicated well and finished the work quickly from time of first inquiry to job completion! I would definitely recommend his company.

Extremely happy with the flue cap that Jon installed- turns out this was the point of entry into…read morethe home for squirrels! Very impressed that Jon thought outside the box in helping me solve the problem without redoing the entire cap. A skilled craftsman who delivers quality work and customer service with fair prices. I highly recommend Thermocrete!!

We purchased a new pellet stove and had it installed this week. Working with the team at McKenney…read moreHearth & Home was a wonderful experience from start to finish. Their team is very friendly and highly knowledgeable, they treated us with care from the first interaction. We received product guidance, trustworthy recommendations, prompt service, fair pricing, and reliable responsiveness each step of the way. The cherry on top is our warm, beautifully installed stove. We're so warm & cozy tonight. Thank you so much for your care and professionalism! It's refreshing.

My wife and I were first time wood stove shoppers and after checking out the other "best" stove…read moreshops we tried McKenny's. What a difference. Both Dave and Nora, the owners, were super friendly and helpful. Whereas the other places treated us as though we should already know what we needed and were less than helpful in answering our questions Nora went above and beyond in taking the time to walk us through everything we would need to know about purchasing and installing a stove. Additionally, we expected we couldn't get an installation until early spring since it was already late November. On the contrary...they said we could likely have it up and running before Christmas! And they were right. They recommended an outside contractor to install the stove and chimney, James French of JMF Chimney Service, and he showed up on time and did a professional job and we were inspected and up and running a week before Christmas. Definitely recommend you check them out for superior and friendly service. Pierre R.

"LG SIGNATURE Smart Wi-Fi Enabled Dishwasher INSTALLATION was done start to finish with…read moreperfection!" Mr Fix-it team scheduled the appointment for the next morning on the 1st call, called upon arriving, and went above & beyond all expectations. They offered much better pricing than local competitors. I could have never hired a better company. From the moment Lorenzo and team walked through my door, I was met with courtesy and professionalism. I was able to explain exactly what I wished to be completed and they began working immediately with the upmost precision and care for my kitchen & cabinets. Step by step they installed the drain hose, water line, as well as installed additional electrical box in basement to power the dishwasher. The team made sure that the dishwasher was level, lined up perfectly with cabinets, and was encased with trim as if the appliance came with the home. Thank you for such an amazing job!

Please Beware of Dishonest Business Dealings of Mr. Fix It…read more Learn from my mistake! He seemed nice at first but then lied to the building inspector, refused to pull permits after being caught by the inspector, and charged our cc for $725 Over the agreed price. $400 for a piece of plywood. He also made our daughter feel very uncomfortable. I deeply regret hiring them.

Simply the best. I needed my boiler replaced and caught Gary at the right time as I'm in the…read moreBoston area which is not where he typically works, but we chatted and he agreed to drive to my house. I knew of his reputation from a heating help board I had been on in the past and knew he was the guy I wanted for my install. When Gary says he'll be there at 7am you better believe him. He showed up on time and went right to work. His lead plumber came shortly after and drove what I'd call a mobile plumbing shop. These guys don't mess around, they had every tool and fitting imaginable and I couldn't have been more impressed, except for the fact they were heads down all business the whole time they were here. Gary was here from 7am to 6:30pm and spent the time to make sure everything was perfect and that I knew all of the features available before he left. The quality of the work was beyond impressive and we couldn't be happier! Btw, the boiler is a Viessmann and it's awesome, I can monitor it from my phone and on a recent trip I was able to lower the domestic hot water while we were away which saved us gas.

Wilson Services come by for two jobs in the past month, replacing a hot water heater and updating a…read morepart of the heating system. The crew did an excellent job in both cases. Definitely a cut above the competition.

Our experience with Eugene at Pioneer Valley Handyman was disappointing. We are stationed overseas…read moreand needed some work done for our tenant in our rental. After we agreed on a price, things changed once he arrived. He added work without gaining approval first. In fact, we had told him in writing that the tenant might ask for more work to be done, but we were not authorizing it. He did it anyway and charged us. He was also not transparent about disposal fees until he was already on site and there wasn't much we could do about it. Not only did he lack transparency, but his overall professionalism was lacking. We had to ask, multiple times for an invoice for our records. The invoice terms stated Net 30 but he began harassing us to pay the invoice via text and email within hours of sending the invoice.

PIONEER VALLEY HANDYMAN AND FENCE : one of the best. Called…read morea few places for chain link fence issues, No one but PIONEER responded, and they came out right away and i had a fantastic fix. Will keep this number for all issues , If you have a home you should also take this number down! Thanx for the quick work! D.Murray

This would be 5 stars if they didn't end up price gouging for a routine maintenance visit…read more I've used them before, once for a routine service visit and once when a radiator pipe was leaking (they ended up also doing our next service on the boiler at that time). The first time they did the maintenance, they didn't drain and refill the boiler, which was always done by any previous service techs. The second time I asked them to (after they replaced the bolt on the leaking pipe) and they did. In June of this year when they came for the maintenance, I mentioned that I'd like the boiler drained/filled again. Steve starts talking about how if I want the boiler drained, there are separate charges since they are different jobs, the burner and the water. This is news to me; every reputable tech has always drained the boiler as part of the service, even when we had an oil boiler, and the charge includes both services. After spending no more than 15 min total on my boiler, I go to write a check ($125 a year ago) and he says he needs to call the office to get the price. Red flag. They did not quote me when I called, but I also had used them before for the same service and knew that if the price went up, say to $150, I would have been fine with that. He returns and says it's $325 and does this song and dance about how their costs have gone up and he's not going to charge me the $125 fee to come out. What? It would have been $450 for a 15-minute scheduled routine maintenance call? I followed up with the office a few times to get an invoice with the 2 "charges" broken out. You guessed it, a month later they have ignored the request. I try to keep my business local rather than go with the big companies. Top Mechanical gave me a great lesson on how the little guy will choose to rip you off if he feels he can get away with it. Go with the big company is the takeaway if you don't want to be ripped off.

From start to finish, this company delivered outstanding service. Their team was professional,…read moreknowledgeable, and extremely respectful of our home. They walked us through every step of the installation, answered all of our questions clearly, and explained how to use and maintain our new heating system so we can get the most out of it for years to come. The installation itself was done with great attention to detail -- they arrived on time, worked efficiently, protected our floors, and cleaned up so well it looked like they were never here. The difference in our home's comfort is incredible, and you can tell the work was done right. It's rare these days to find a company that combines fair pricing, quality craftsmanship, and exceptional customer care, but they truly delivered on all three. We highly recommend them to anyone looking for reliable heating services. We are beyond satisfied!

John did a couple of jobs for me and was dependable, on time, and did good work. He texted me for a…read morefurnace repair I needed before the winter and we set up an appointment. He didn't show, I texted and he said he missed his reminder, apologized, but did not try to reschedule. I texted him again and we set up another appointment. He texted me that day and said he was stuck on a job and couldn't make it. No attempt to reschedule. I texted 3 times after that and left a phone message. No response. The temperatures are in the 30s at night, but I have not turned my heat on yet while I try to find someone to repair my furnace. I'm cold, pissed, and don't understand how you stay in business when you treat customers like this.

John Daley has been doing work for me for years. When my…read morehusband & I retired we wanted to move into the garage so that we could have a tiny house. John needed to bring in water & sewer into the building. He had to plumb the bathroom, laundry area & kitchen. He also had to run new propane lines for our cooking stove, Vt Castings propane heater & on demand hot water. It came out perfect. A couple of years later, he had to install a new boiler and all new piping along with all new plumbing for an old house I bought in Huntington. He also ran propane for a clothes dryer, and on demand hot water heater and cooking stove. Again the results were perfect. Recently he installed a water purifying system under our kitchen sink so that we did not have to buy water again. In each and all of the 'jobs' he has done for us, his work is well thought out with money saving recommendations on appliances. His work is impeccable so there is never concern about the safety of all he does. I certainly would recommend him to help anyone who is looking for a very knowledgeable person in his trade. He takes great pride in his work and is reasonable in todays environment.

We gave them a deposit and were told that they would start work on our building on April 21st and…read morenow it's May 6 and we have yet to receive a response from them!! We have emailed and called them multiple times with no response so now we have no choice but to file a complaint through the state of MA. They even have a fake address listed on their website!

Brian and his team were absolutely phenomenal. From request of quote to the completion of the job,…read moretotal time was about 3 weeks. Brian came prepared for the quote including with his license information and was patient answering all my questions. His contract service was electronic and made it incredibly easy. Everyday, Brian took the time to review the work performed with me and to walk me through new concerns as they appeared as well as options and whether things were critical or could be addressed later. He is the owner of the company and takes the time to work with you. He has a guarantee of 25 years on all of his work and it's a family business that his sons also are involved with. I will be calling Brian in the new year to talk through additional work and will be recommending him to anyone looking for this type of service!