Immaculate install and follow up and they navigated the rebates process for me…read moreThey installed a dual fuel system with propane and Heat pump and smart thermostat that works beautifully

Not reliable, unprofessional! Having problems with a new system they installed. The heat went out…read moremultiple times over the winter, and now the AC flooded the basement. We called and they were supposed to come for a service call, but they no-showed, and we never heard from them again. We have called multiple times, over weeks and weeks and they never return any calls. I would absolutely NOT recommend. They seemed great at first, but now I'm sorry we used them!

I have taken some time before leaving this review in the hopes that the company would have taken…read morecare of the problem. This company came to my house on the request of CT MDC to install a sump pump in my basement. I had to be out of town and asked a neighbor to let them in the house. It is unbelievable to me that a company as this would provide such awful work! First they place the system above base flooring right in the middle of my basement. The reasoning was that it had to be placed close to an existing hole, but what was worst was the piping and plumbing and subpar electrical work that was attached to the unit. Picture below should provide a better description. I believe because there was no oversight, and since it was contracted by MDC and not the homeowner, they thought they could perform such shoddy work. I'm just overall dissatisfied with their work and would definitely not recommend their service to anyone.

I've used this plumbing company several times. Each time the office has been very professional and…read more The quality of service is excellent, they're on time, and courteous. I recently them when I lost my heat and hot water. They immediately sent out someone who evaluated the situation, and explained it to me. they came back the next morning, on time had ordered everything needed overnight to repair and heat and hot water. Everything is working fine, they were very clean, very professional, they knew what they were doing. The cost was very reasonable., I was surprised. I would recommend them for all your plumbing needs.

Great service and fair price. This company responded quickly to a message left to help with a…read morefurnace not working. Tech was professional had great communication and fixed the furnace and went above and beyond to get the parts needed quickly.

I had a great experience with them, my water heater was leaking and needed to be replaced. They…read moreinstalled a new one right away, hauled the old one away with No problems. I will call them again in the future if needed. Oh, and their price was the lowest after calling around. Definitely would recommend them to anyone needing any plumbing work done.

Predictably, on one of the hottest days of the year, my A/C conked out. I tried calling all of the…read more"billboard" brands, who were happy to take my information and said they could come the same day, only to later call and say they were booked out for a week. Enter Tim from Hometown. I called to request an air conditioning repair, and he squeezed me in between other service appointments that same day! Within minutes, he had the problem (a faulty capacitor) diagnosed, a new part in, and was on his way! The pricing was fair and transparent and amazing for same-day service. I highly recommend going with a local, fully-integrated provider like Tim if you want reliable, efficient, friendly, and accommodating service. Thanks again, Tim!

I wanted to install central AC in a 1950's ranch with a 1970's addition. Hot water baseboard which…read moremeant an expensive option for central air and so the decision was to go with Mini-split/Heat pump. And two types - ducted in main house and wall mount in addition. After several quotes from several providers, Matt at Hometown had not only the most cost-effective quote by a mile, he was more than patient and understanding in dealing with some family issues causing many delays in making the decision to proceed. 2025 changes to regulations meant getting contracts signed by year-end 2024 and once decision made, Matt was extremely prompt in getting all done so that it hit 2024 regs. Work began in early Jan 2025. Matt and his partner Dave were prompt, timely, professional and neat! Workspace always broom swept each day of the 5-day job. When a mid-course correction to installation occurred, Matt was more than accommodating in making the change with no impact on budget. Inspector came today and commented on the quality installation. Matt and Dave took the time to explain what they are doing and answered all questions. Matt handled all regarding application with State and any Federal potential for rebates. These guys provide a quality product, excellent service and reasonable prices. I highly recommend them!

Our system went out at 3:30 on a Friday and they showed up in an hour and fixed it!! It even needed…read moreto be charged and they brought that later after they fixed it. they were kind, polite and very helpful!! Highly recommend!!

O.M.G. they are great. Came out quickly and they were here for 15 minutes and fixed my problem. I…read morenever even thought of checking the outside wires to see if the puppies did anything to them. Wright Choice definitely was the correct choice to go with. They found the problem in 5 minutes and had it fixed in minutes. There phone number is on the top of my list and in my phone for service. Thank you so much

The oil company I buy from doesn't service furnaces and I needed service because the temperature…read moreon my thermostat was dropping although it was set on 70 degrees and there was cold air coming out of the vents. Other companies wouldn't talk to me . .. they said they were too busy and it was 2 days before Thanksgiving but Joanne at Ludlow Heating & Cooling talked to me and I told her I'd buy oil from them if they'd help me so she sent Jim over to solve the problem. He found a broken part . He showed it to me and explained so much. I knew he had a lot of experience and I was so happy that he came. I'll only deal with them now because they're what I need and THEY ARE THE BEST

Last month my furnace died and I was in need of a good company to work with. My neighbor suggested…read morecalling Ludlow Heating. I did and Bill was here right away. Explained everything to me and when it could get done and cost, etc. I had several phone calls to them and they were always so pleasant. The job went smoothly and quickly and it was so good to have heat again! They helped me get paperwork filled out and the guys that were here were great. I would recommend them to anyone. Bill and Karen have a great business and it was so good dealing with them.

Great company to deal with...Fast, reliable, professional. We arrived home to having a gas leak…read more The gas company came out and told us we needed a plumber to replace an older pipe. They shut off the gas to the house. We knew exactly who to call. Boulanger's. Josh came over and replaced the pipe and tested it to make sure there were no other leaks. The gas company came back out after the work was completed to certify it and they said everything looked great. Thank you!

We had a problem with our central air conditioning today and called Boulanger's. They had a crew…read moreat our home within 3 hours. The mechanics were personable, professional and thorough. Their commitment to excellent service was palpable. I recommend them without reservation!

Unfortunately, it's rare to find honest repair people. But that's exactly what countywide is. I had…read morea horrible experience with Hurley and David, who tried to claim my furnace was unsafe, they shut it down, and disconnected the gas so I couldn't restart it. it was in January and the temperatures were in the single digits. Countywide came out that same day, also found that Hurley and David had disconnected some wires so I couldn't restart the furnace. Countywide got it restarted did a combustion test that showed the furnace was indeed safe and actually over 90% efficient. Hurley and David was trying to sell me a new furnace when a couple hundred dollar repair got mine fixed. That's the kind of company country wide is; honest and not looking to spend your money needlessly.