Best vape shop in San Diego. So helpful, full of products, great customer service!! This is the…read moreonly vape shop I go to.

I've been a customer here for about 10 years, and this was by far the worst experience I've ever…read morehad. On 4/10/26, I went to Vape Smoke Universe to purchase a mod and was also sold batteries for it. After getting home, I realized the batteries they sold me were completely incompatible with the mod. I went back to the store to fix the issue, only to find out they didn't even have the correct batteries in stock. Had I known that from the beginning, I never would've bought the mod in the first place. I then had to go back home AGAIN to grab the box to attempt a return or exchange, and made a third trip back to the store--all because of their mistake. That's three trips and a huge waste of my time. Instead of properly fixing the issue, their "solution" was to deliver the correct batteries to me later, after I'm already off work, which is incredibly inconvenient. They sold me incompatible products, caused multiple unnecessary trips, and still refused to take accountability or offer any real compensation for the inconvenience. I even tried to exchange for a different mod (with about a $60 difference in price), and they still wouldn't work with me at all. The whole situation made it feel like I was the problem, when this all started because of their error. Very disappointing experience. After being a loyal customer for years, this is how they handle things. I won't be returning and will be taking my business elsewhere.

Love this joint, great for in and out stuff like Vape's and batteries and whatnot…read more Came in tonight and was helped by Jenny! She recommended a Lost Mary Peach Mango and it didn't disappoint! Thanks again will be back to re-up next week

It was $32 for a Foger POD (with cash) Yes, 32 for just the pod. I am going to give the owner a…read morechance to either refund the difference or make up for it somehow. Otherwise, I drove out of my way to give them business, over the Smoke Shop just down the street. I'm pretty angry right now. That's just thievery.

Only smoke shop I trust for 100% real products. Large variety at both shops. Best customer service…read morethese guys go above and beyond to help their customers. Fair prices and any time I've had an issue they've been able to resolve it for me on the spot.

I have to change my review because the customer service here is I more specifically go to the Mira…read moreMesa location, but this review counts for all locations. It's something when other smoke shop employees come here to shop, right? I had a really great experience yesterday. I decided to stop the disposable and get a reusable vape. I was given tips that I would not have been aware of had I bought at other smoke shops.

9/16/2025: they are open 247. Good selection on all your smoke needs. I think Faras (sorry if I…read moremisspelled) was the one who helped us. He's extremely helpful and friendly! I can't comment too much on the prices but they were able to offer a discount on the items! Thanks for being in the neighborhood! They are located across Denny's.

This business is illegally selling nicotine and cannibas products to minors well under the age of…read more21. Today i witnessed the sale of these products to a boy age 15 and when I approached the clerk he acted confused and said the youth had a fake ID. I am reporting this establishment and the clerk to the appropriate authorities. Be aware that youth and teens are buying from this business which readily sells to minors without asking for any ID.

Little pit stop and had to leave a review. Usually it's a quick in and out that you may not think…read moreto leave a review at some stores. However, great customer service, great range of items. The name stuck out to me versus other places and then to go in and have the sales person be personable and kind was such a plus. Check out this vape shop, easy detour off the highway in a good plaza.

Customer service here is a joke. I came once before and…read morewasn't impressed by their customer service. Gave them a second chance and NOPE! Nothing has changed. The guy with tatted arms needs a class on customer service. Bought a disposable vape and tasted absolutely disgusting. Told the him the vape tasted old & nothing like the flavor that was labeled as. This is when the guy turns into a soap opera drama actor. He tells me I can buy another one (wait wut? Why tf would I buy another nasty tasting vape if the first one wasn't good?) He then proceeds to say, "I JUST SELL THE STUFF! WHAT DO YOU WANT ME TO DO ABOUT IT?" The store owner got offended for selling a crappy product! LOL Is this guy for real? Of the multiple vape shops I've gone to this guy takes the cake. Never have I had a store owner get all melodramatic and confrontational the way he did. Y'all been warned. Watch, mark my words, when you buy a vape here that doesn't taste the way it should, sit back and watch the drama unfold. Honestly, Aroma Avenue's customer service does laps around this business & not much further away. They've earned my dedicated business. This business has forever lost mine. Bye Felicia

It was my first time here and I loved it! Jimmy helped me…read morewith what I was looking for and they literally have everything! A smokers paradise! The place is hugeee, clean and super nice! Definitely can't wait to come back!

Darius was very helpful and had great customer service! I highly recommend this shop.read more

Hi! I am a long time customer of Smokers Land. I needed very particular items and the gentleman…read morewas able to help me with everything and more! The shop is local and thus saved me driving around town searching!! So friendly and kind customer service. I was also given a sweet discount on the spot. A beautiful spacious shop simply loaded with the goods!! Thanks Farud!!

Went in for a few cigars, great service, very friendly and made good recommendations as I don't…read moresmoke much and wasn't sure what to get. Also, gave me a discount and addition cigar for free. Will be going back!

absolutely phenomenal! Staff are knowledgeable and friendly…read more Shop is squeaky clean. Great product selection. Quick Service. Tons of a deals that change weekly.

Not a place to shop & compare products. Get what you want & get out. Grab & Go. Under new ownership…read moresince last visited (2025). Employees rude. Creepy vibes. Stock has changed too: about half is "infused with crystals or diamonds" and tastes like some laundry detergent or Fabreeze. Higher prices. On the plus side, they do have a broad selection of prerolls, but they're kept behind the counter and you to ask to see 'em. Previous owners were more community oriented.