Best vape shop in San Diego. So helpful, full of products, great customer service!! This is the…read moreonly vape shop I go to.

I've been a customer here for about 10 years, and this was by far the worst experience I've ever…read morehad. On 4/10/26, I went to Vape Smoke Universe to purchase a mod and was also sold batteries for it. After getting home, I realized the batteries they sold me were completely incompatible with the mod. I went back to the store to fix the issue, only to find out they didn't even have the correct batteries in stock. Had I known that from the beginning, I never would've bought the mod in the first place. I then had to go back home AGAIN to grab the box to attempt a return or exchange, and made a third trip back to the store--all because of their mistake. That's three trips and a huge waste of my time. Instead of properly fixing the issue, their "solution" was to deliver the correct batteries to me later, after I'm already off work, which is incredibly inconvenient. They sold me incompatible products, caused multiple unnecessary trips, and still refused to take accountability or offer any real compensation for the inconvenience. I even tried to exchange for a different mod (with about a $60 difference in price), and they still wouldn't work with me at all. The whole situation made it feel like I was the problem, when this all started because of their error. Very disappointing experience. After being a loyal customer for years, this is how they handle things. I won't be returning and will be taking my business elsewhere.

I've never left a review before but after seeing how badly this place has been reviewed I felt the…read moreneed to leave one. I have no idea why the reviews are so bad, the service was great and the selection as well. I recommend checking it out for sure!

It was $32 for a Foger POD (with cash) Yes, 32 for just the pod. I am going to give the owner a…read morechance to either refund the difference or make up for it somehow. Otherwise, I drove out of my way to give them business, over the Smoke Shop just down the street. I'm pretty angry right now. That's just thievery.

Only smoke shop I trust for 100% real products. Large variety at both shops. Best customer service…read morethese guys go above and beyond to help their customers. Fair prices and any time I've had an issue they've been able to resolve it for me on the spot.

I have to change my review because the customer service here is I more specifically go to the Mira…read moreMesa location, but this review counts for all locations. It's something when other smoke shop employees come here to shop, right? I had a really great experience yesterday. I decided to stop the disposable and get a reusable vape. I was given tips that I would not have been aware of had I bought at other smoke shops.

The best smoke shop in mira mesa. They're always open with a friendly staff and reasonable prices…read more They've got everything you'll ever need from a large selection of products. I go here pretty much everyday. Go and checkout this place.

Just literally bought a vape for a lot more than what I bought it for in Spring Valley and when I…read moregot home and tried it, it had no flavor at all--when inhaling it feels like a weird mint feeling. Called the shop twice and was hung up on. What a waste of money--shitty service.

Little pit stop and had to leave a review. Usually it's a quick in and out that you may not think…read moreto leave a review at some stores. However, great customer service, great range of items. The name stuck out to me versus other places and then to go in and have the sales person be personable and kind was such a plus. Check out this vape shop, easy detour off the highway in a good plaza.

Customer service here is a joke. I came once before and…read morewasn't impressed by their customer service. Gave them a second chance and NOPE! Nothing has changed. The guy with tatted arms needs a class on customer service. Bought a disposable vape and tasted absolutely disgusting. Told the him the vape tasted old & nothing like the flavor that was labeled as. This is when the guy turns into a soap opera drama actor. He tells me I can buy another one (wait wut? Why tf would I buy another nasty tasting vape if the first one wasn't good?) He then proceeds to say, "I JUST SELL THE STUFF! WHAT DO YOU WANT ME TO DO ABOUT IT?" The store owner got offended for selling a crappy product! LOL Is this guy for real? Of the multiple vape shops I've gone to this guy takes the cake. Never have I had a store owner get all melodramatic and confrontational the way he did. Y'all been warned. Watch, mark my words, when you buy a vape here that doesn't taste the way it should, sit back and watch the drama unfold. Honestly, Aroma Avenue's customer service does laps around this business & not much further away. They've earned my dedicated business. This business has forever lost mine. Bye Felicia

Darius was very helpful and had great customer service! I highly recommend this shop.read more

It was my first time here and I loved it! Jimmy helped me…read morewith what I was looking for and they literally have everything! A smokers paradise! The place is hugeee, clean and super nice! Definitely can't wait to come back!

Ive come here for years to get pipe tobacco because of their selection. Since new ownership and…read moreemployees, they have been rude and far from helpful unlike the previous. Today I made a trip to get tobacco at 8:26pm and was greeted by a giant neon open sign and an employee sitting outside. He said "I just mopped, it'll be 30 minutes till you're allowed in." When I realized it wasn't a joke, I walked away as he proceeded to kick his feet up on the table and watch videos on his phone. Unfortunately I will have to find a new place.

Hi! I am a long time customer of Smokers Land. I needed very particular items and the gentleman…read morewas able to help me with everything and more! The shop is local and thus saved me driving around town searching!! So friendly and kind customer service. I was also given a sweet discount on the spot. A beautiful spacious shop simply loaded with the goods!! Thanks Farud!!

absolutely phenomenal! Staff are knowledgeable and friendly…read more Shop is squeaky clean. Great product selection. Quick Service. Tons of a deals that change weekly.

Our budtender Megan was extremely helpful and kind! The moment we walked greeted us with great…read morecustomer service and made us feel warm and welcomed, especially since we were visiting all the way from Los Angeles! Great music and products! We picked up the ColdFire Carts! PULL UP!