I came here for lunch and it was an absolute pleasure. It was a great experience, the service was nice, it was only a couple people there so everything was fast. The margarita was chefs kiss lol The baked potato was great, the chicken was nice juicy but lacked flavor. The Caesar salad was also good. The boneless chicken was good, my guest had the parmesan garlic sauce on the side. And their sauce was another chefs kiss. Great experience all around. Whenever I'm back in Ohio I will check them out. read more

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ordered from smoky bones for a physician luncheon through their catering The food arrived, hot, fresh, and on time. It looked great! Frequently, catering can be hit or miss. I can't say enough about the catering experience. The delivery driver was helpful. He helped me move chairs and tables as well as set up the food. They remembered everything, portions were plentiful! Silverware, serving spoons. Everything was exactly as it should be. read more

This place is very clean and everything but the food is not that great to be honest it's not nasty just no real flavor and taste. Bland to me. read more

Dropped in today for All Day Happy Hour. NO white wine on Happy Hour. Ran out. Do you want red? No I am allergic. Here's a water. Can you sub with another white wine? He looked so pissed as he said No we don't do that. I told you what we have. What do you want? Nothing. Goodby. Drove down the street to Carrabba's. Sorry out of Happy Hour white wine, but here are the subs, hope that's ok? Both premium wines. I'm so sorry. Is the wine ok? Now that's how you do it!!! read more

Got a gift card so we had to burn it up. Glad we did. We had steak and ribs and such. The food was quite good. Everything cooked properly. Tasty. The booth tables were small and cramped. Too small for four people. The regular tables no better. Our server wasn't real friendly. Seemed like she didn't want to be there. Probably won't be going back. read more

My server was excellent, her name is Caroline, service was quick, she knows her menu, great food

Absolutely horrible food and service experience. We ordered the 6oz sirloin steak ; it was full of strings . So our server asked if i wanted something else. So I ordered a burger #20 same price as the steak . When we got our bill they charged us or the steak replacement. When I asked the manager about it she said that I ate the majority of the steak . Which was a lie and a joke. THEN SHE SAID " IF YOU DONT PAY THIS BILL IM CALLING THE POLICE ' ! SO RUDE AND SHOCKING ,never have i seen this behavior. My husband a criminal attorney was standing listening. Of course I didn't pay the vill but told her to take off the replacement and give me a new steak. We paid the original amount but I also left with their stringy inedible " 4 OZ steak . DON'T EVER GO BACK THERE +They are always EMPTY now I know why Don't bother with this place we have a $10 off #25 email and still not going back !!! read more

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Staff and our waitress were very friendly. Food was seasoned well and came out hot. Definitely plan to visit again next time I'm in Ohio. read more

Smokey Bones - Pick your two brisket and grilled chicken baked potato. - Barbeque Near Me - Maumee, Ohio

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Walked into Smokey Bones in Maumee with an appetite and left with regret. From the moment we stepped in, it felt like we were inconveniencing the staff just by existing. The hostess barely acknowledged us, and our server acted like refilling a drink was a personal attack. The food? Let's just say if you're going to call yourself a BBQ joint, maybe try bringing the food out hot and with some seasoning. She obviously forgot to put in our food order, places was not busy we waited nearly an hour. The ribs were dry, the potato was somehow both greasy and flavorless, and THE SIDES came out before the food tasted like they were scooped straight from a cafeteria tray. You want good bbq try Applebees. DO NOT SPEND YOUR MONEY HERE ITS PATHETIC!!!!!!! 0/10 read more

Smokey Bones - Barbeque Near Me - Maumee, Ohio

Forgot my ribs silverware and sauces. Will not return. Wanted to try something new but failed at that. I work in food an I get it. The guy on the phone was helpful an apologized. read more

Beautiful interior, well lite and clean. Staff has no personality, smiles not even. Made a table reservation and in special instructions I put in the my wife and I were celebrating our 40th wedding anniversary. No congrats, nothing. Food was good, ordered a turkey BLT extra turkey, never got the turkey, order a ceaser salad for my side very little dressing, same for the sandwich, extremely dry, grandson order kids steak, no one asked how he wanted it cooked. No table check back. When the check was delivered items were rung in incorrectly, had to bring it to the server's attention, she the went back to correct. It seemed as though we were a bother to Caroline. Not sure if I want to give it a second try. One of our party members ordered the pretzels from the app menu, and told Caroline it was her main menu item. It came out 15 minutes before all the other food came out read more

Our waitress was great, we got the Bone fire our food was cold and overcooked. It took over 45 minutes to get our food read more

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The food, as always, is good, with hardy portion sizes. The Mag Nachos never disappoint. Fully loaded with toppings and fully loaded with flavor. The Crowd Pleaser gives you a smaller portion and variety of apps. The Mini Mag, the wings, and the fried pickles with house made ranch, is definitely a pleaser you want to sample. My daughter raved about the Brisket Stuffed Grilled Cheese, in fact, there was so much brisket, she could top her Mac n Cheese. Service was excellent. The bar service of the Strawberry Dream Rita and the Exotic Bull Mojito hit the spot. However, they didn't do Granny proud with their weak, weak, weak, did I mention weak, Sweet Tea. Definitely was a miss this time. The place was fairly clean, except come on, we know no one uses the Carolina mustard based BBQ sauce, but for the love of God, clean those squeeze bottles they are disgusting (and we checked every table around us same gunk in the tip, nasty!) We will definitely be back. Especially for Mag Nachos as usual. read more

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Pretty good barbecue for a chain restaurant. The sausage and ribs were good but the potato wedges weren't crispy enough. read more

Smokey Bones - Barbeque Near Me - Maumee, Ohio

When you are hungry for BBQ, this place is a good choice. Food : 4/5 I always choose ribs, even though the menu has many more choices. Short ribs and Baby back ribs are both available in full slabs, 2/3 slabs, and 1/3 slabs. If your crowd doesn't like ribs, I'd recommend the BBQ Chicken. The ribs are cooked until the meat practically falls off the bone when you attack it with your fork. There are choices of sauces at the table. I don't like mustard, chipotle pepper, or Vinegar sauces so I go with the sweet brown sugar/tomato sauce, but the other sauces are there. The whole slab is big enough to split with someone else. The sides are pretty standard fare--baked beans, slaw, corn, 2 kinds of potatoes, Brunswick stew, and others. There are menu choices of adding a second meat, called a "fav". Meals come with a slice of garlic toast. We enjoyed the meal so much that we weren't able to eat dessert. Service 5/5 Our server had to serve at the bar as well as serve our table. She was very pleasant and efficient. Ambience 4/5 Clean, casual with BBQ decor Location 3/5 It's is very easy to get to the restaurant if you are driving on the safe side of the street but if you are in the other side of the street it's a long block and a U-turn to get back to the restaurant because the median is not divided. It is in a nice area among restaurants and hotels. read more

Service was real good and on time with food they was very helpful with me getting my order right

Good food, good service ....friendly atmosphere, friendly staff . No wait, always perfectly cooked !

Unfortunately it's okay bbq for the area but that isn't saying much as there isn't a real smoke house around. Now that they've removed their daily specials I don't see myself justifying the price on bbq with a quality that can be achieved easily at home. read more

I ordered takeout from here and it was terrible, I've been coming here for years and I've never had as bad of service as recently. I ordered my usual the smokehouse Mac and cheese with pulled pork which costs around 20 dollars itself. It has always came with spiral Mac and Cheese in a white sauce but this time I was given a children's boxed Mac and cheese that was very watery and not heated up correctly, there were chunks of watery cheese all throughout it and huge chunks of not pulled pork on top. When I went in and asked about the fact that it was not the correct Mac and cheese I was told that's all that they had, if they ran out I wouldn't have ordered it because paying 20 dollars for boxed children's Mac and Cheese is ridiculous. Also the cheese sauce for my pretzel sticks was gross, watery and had chunks of cheese in it. Overall disappointing experience. read more

Smokey Bones - Barbeque Near Me - Maumee, Ohio

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Our server Maggie was fantastic, very personal and friendly. First time at this restaurant and food was delicious, definitely returning

Bought a gift card directly from the Smokey Bones website. When went to be used, they claimed it had zero dollars on it. My card was charged though. read more

Our Servicer was Amazing & Kind & Very Helpful Her name was Cadence Excellent Waitress & Food Was Okay Nothing Special Bout Our Food Was Not Satisfying At All We were let down big time I oder pork Nachos Was A Joke Seriously not but 3 bites of pork on my Nachos Probably will not go back .. read more

Taylor she was the best she was fast and very kind she helped with my little bros b day

First visit in years, probably because the last visit did not go so well either. At least they are consistent, it turns out to be a bit of Groundhog Day, if you will. First thing to hit us, or we hit it, was the large pothole in the entrance, the experience was downhill from there. Walking through the front door a funk permeates the air, a mix of grease and a damp musty scent from what might be a poorly maintained AC unit, assaults the nose, dropping the appetite a few notches. Ok, seated quickly so we can get past the unpleasantries thus far. Fairly vacant of customers, so thought, ok, must be early and should bode in our favor, bad assumption. Waitress was timely, however, a bit unpleasant, disinterested, and standoffish. Put off by our not being ready to order because what we came for was no longer on the menu which was still advertised on their website, and needing to make another selection in place of their menu error, she took our order. Waiting patiently [30 minutes] for two simple sandwiches and fries, only to find out, only fries for my wife's order, the disinterested waitress failed to take my wife's order properly. No apologies, no offers to make it right, or maybe put in a rush order for the blown original request, nothing. She returned only once to drop off the check, no thank you, no pleasantries or curiosity whatsoever. This may sound as though this review falls on the waitress, but it does not, Smokey Bones and their Parent Company are equal in this poor review, the store and its property are in disrepair. The staff is poorly trained or poorly monitored for customer service performance, either way, the results were the same. Nonetheless, the server must accept responsibility for her own shortcomings. Obviously, whether the Groundhog Day Phenomenon, a jinx, coincidence, or a habitual occurrence of Smokey Bones, there will be no more visits as we have permanently removed Smokey Bones from our list of acceptable restaurants. read more

Placed carry out order at 5:00pm told order ready at 5:25 arrived at 5:25 to pick up. Then they told me 15 min more. Waited nicely but annoyed. Came back out to tell me 15 min more. Not happy waited again. Then told by manger 10 min more now it's after 6:00 my kids have sports games Had to go without any food. Why place an order if you've got to wait??? Not happy! read more

I'm only giving Smokey Bones one star only because of the delivery driver. The only thing that was ok was the garden salad. But how do you mess up salad? Smokey Bones, TRASH. They're lucky I had a discount. I wouldn't request this as a last meal. The pics don't ever deserve to be in my phone and get deleted. I'm highly disappointed. ‍ read more

I like the food here. Had a bbq chicken sandwich once before (seems to have been replaced on the menu by a new chicken sandwich) and it was good. This time the quarter chicken was excellent, baked beans were good, and the wedges were ok although their appearance had me questioning what they would taste like. Very dark. And I feel like they should give you cornbread, not garlic bread. Beer selection here is not great, so I didn't bother either time. Service was excellent both times. A nice place with a good-sized menu and good food. read more

If you want excellent ribs that really do fall off the bone - this is the place for you. My server, Marisa was very kind and helpful as this was my first time here. I travel around the country on business and this place has a great selection of food and the service is spot on. Wish it was in my hometown! read more

Wow sooooo disappointing! When you say the ribs are "fall off the bone" they should be. Sent back my steak because it was undercooked. It was brought back to me and I'm pretty sure it was microwaved! Maybe employees should not be allowed to down a beer while they working. read more

Smokey Bones I went to your place of business located at 512 W Dussel Dr Maumee, OH 43537 United States I'm from the Detroit,Michigan I went to celebrate a friend birthday. Upon checking my account the waiter gave herself a 60 dollar tip my bill was only 130.98 10% is $13 I did not leave a tip because items were missing from my order Poor customer service I find this highly disturbing and disrespectful and I feel as if this person just stole from me I did reach out to the store but they said they have to do some paper work and a refund can take around 3-5 business days and I just don't appreciate that This needs to be resolved faster read more

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Service was excellent. Got the BOGO bone in wing deal. 24 wings for the price of 12. Great variety of flavors. Military discount. Not busy at all...served with celery and blue cheese. Everything was the way it should be. Kyra was our excellent server. read more

It was pretty good. Food was alright a little cold. The wait didn't take too long. Cool building felt like I was in the middle of the woods which I liked. The sauce bottles were gross and sticky. Overall pretty good with a few flaws. read more

Looks are deceiving!!! This food was sooooo good I cleaned my plate! The broccoli was tender and seasoned, the ribs tender and the baked beans was very good!!!! Give it a try, you will not be disappointed!!! read more

Smokey Bones - 8 bones Smoked Baby Back Ribs House Made BBQ Baked Beans and Fresh Steamed Broccoli - Barbeque Near Me - Maumee, Ohio

Ordered a Lg pulled pork plate/side: cole slaw & corn. This was the amount for my 'side' of the Cole slaw. One spoonful? Very disappointed, Thanks for the one bite! Update: just found pieces of sharp plastic in my food. I hope to get a call from the manager tomorrow as told. 2nd update: it's been 3 days and I've never received a phone call back from the manager. Won't be returning here ever again due to the lack of care, lack of safety, and unprofessionalism. read more

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the food was 10/10 & whatever we asked for was given immediately by my server maggie! her smile & attitude definitely makes me want to come back :) i cant wait to try other menu items! read more

Smokey Bones - Barbeque Near Me - Maumee, Ohio

We always enjoy Smokey Bones. Sunday we decided to go in for lunch. We enjoyed the chili, salads and the Korean Pork Belly Pops. Everything was delicious, the pops were as good as we have ever tried. Joey, our server went out of his way to keep us happy. He understood our Keto requirements and made sure we knew what was available. We will certainly return soon. read more

We went during the $9.99 half rack special. The ribs were absolute trash. Im used to having ribs fall off the bone. These had to be gnawed off and they must have come off of the skinniest animals available, as there was hardly any meat at all. I guess they are going to get their moneys worth. Anyway, the mac and cheese is a joke. It was basically crunchy noodles with nothing on them. The server (who was attentive) had the kitchen "remake" them, but all they did was toss some shredded cheese on the top, making it even weirder. The one good thing was the loaded baked potato, but thats pretty hard to screw up. We were sat by the bar and the bartender and our server were acting like complete idiots during the meal. He was super loud and very annoying. Perhaps they do better when the prices are at the normal point. Anyhow, i probably will never find out. read more

I like ribs they had a special, full rack with sides for $15. It was terrible from the moment we walked in. Came in, and there were literally 2 tables. An 8 top and another large party but TWO TABLES. Host told us he wouldn't sit anyone for 15 to 20 min so the kitchen wouldn't get swamped, wouldn't even sit us! So we went to the bar and got a drink. The bartender told us the specials it was house liquor for $4. We cashed out he charged me $5 for the drink he just said was 4. I let it slide. Finished our drinks and were sat where the host said he'd get us menus. No menus ever came, and we sat, and we sat. Now, we probably should have just left at this point, but we didn't. Waitress got to us and said sorry, "I didn't know you were here." After about 20 min, we finally had menus. My husband had had a beer from the bar when we sat and asked for another it never came. The ribs were inedible. This place is called Smokey Bones! Firstly, the "skin" on the back of the ribs was still attached. Secondly, I couldn't get the meat off the bone. It was like they grilled them and forgot to cook them. The rest of the way. I order Mac and Cheese as a side and it was as if they took dry pasta and put it in a bowl. When we finally got the bill we were charged for the beer we never got. First time ever eating there and I have to wonder how this place has stayed open. Absolutely terrible. read more

The food was great. I had the ribs - so good. Burton was a great server, very friendly and attentive. Nice bar area read more

Saturday, June 8 6:00 PM. We were a party of 10 celebrating a friends 59th birthday. We had a slight wait as they needed to clean the area, no worries. Our first indication that things might not go well was how filthy and sticky the floor was. Our shoes LITERALLY stuck to the floor! You could hear the suction sound as we walked and you could see the stickiness in the sunlight. (I swear they said they were cleaning up the area before we were able to sit down.) All was going ok (we thought) after we sat down. Our drinks were a bit slow to get to us, no worries, but...I was given the first of two wrong drinks. Others drinks arrived late or had to be requested again. Must be really busy, right? Wrong! When it came time to order food, all seemed to be going ok. Several salads were ordered, a bowl of stew and a bowl of chili and our main meals. After awhile two of the salads arrive. Then someone's full dinner was presented right as she began to eat her salad. ??? She was also sharing a meal and it took quite some time to get the extra plate. Then the stew arrived. But still no chili. More dinners arrive, but one salad is missing as well as the chili. Requests were made for both. The salad showed up (the meal was already on the table) as well as two of the smallest plates to eat the Bone Fire they ordered. Why???? The chili showed up but was in a cup. Cup? Bowl?? I suppose the two words sound alike. (Ha!) That went back so a bowl could be brought out. When that finally arrived the server stated "It was marked as a to-go order". Um, ok, but why did it come out as a cup first then??? No need to lie! Next several people ordered more drinks...and I did not. I DID NOT ORDER ANOTHER DRINK. I'm clear, right? Except I got another sangria THAT I DID NOT ORDER. WTF? Two drinks I never ordered given to me. Meanwhile several who ordered water never got them. Now on to the food. I will only speak for myself and my husband even though I know things were wrong with several other meals. The hubs: He ordered the chicken and with it, two orders of the baked beans. Now he already had his chili messed up so how on earth could it get worse? Well.....he was given his chicken with two baked potatoes. Potatoes...beans...maybe in another language they sound the same? Took some more time for him to get the beans. His chili? Well it arrived but was by far was a joke to call brisket chili. He likened it to canned Hormel with a few pieces of beef on top. His chicken was ok, moist but not really that flavorful. Mine is next. I ordered the 6 oz sirloin with a baked potato and broccoli. I ordered the steak medium rare. Did I get a medium rare steak??? No, of course not. But by now I have just given up. My steak was only partly consumed as it was like a piece of shoe leather. Even BBQ sauce couldn't help. Our waitress, when she showed up to the table, appeared to be upset, perhaps in tears. I'm not sure what her issues were but...she should of stayed home. She was not in a good mood which totally set a bad tone to what was supposed to be a great night celebrating. Now comes the bill. It was presented and I noticed we were charged for one of the two drinks I never ordered. The hubs said "don't worry about it, let's not make a scene since it so and so's birthday and she chose the restaurant." So I let it go. No where on this was the gratuity. Imagine my surprise when my card was run and the receipt given to me to sign...there was the added gratuity!!! I wanted to remove it but....we did not need to make the birthday girl feel even worse for everything that went wrong. So...we paid almost $100 for a crappy meal, with terrible service but could not say much of anything as we did not want to hurt our friends feelings. By the amount of poor reviews for this place, I guarantee we will not be back...and will make sure others know how bad the service and the food were. If it remains open that long. read more