This is the OG POPMART location that I first started going to and started my love for Pino Jellies…read more Over the years and through the hype, this POPMART is constantly busy and packed. As an art store, there are already small aisles since the store is filled with displays. The customers that come in and out aren't the kindest people. There's pushing, shoving, and nonexistent boundaries. My only hope is for some sort of expansion so there's less exchanges of germs. As an avid collector, I'm still a fan and still adore this location. My only hint to visitors: park in the building next to Din Tai Fung for the easiest and quickest access to the store!

I would not recommend purchasing any items from the South Coast Plaza storefront. We purchased a…read morefew of the skull panda blind boxes and within the first two days of having the toy pendant, one arm fell off and then within the week, the second arm fell off. We came in within 30 days of purchase and spoke to 2 employees (a counter employee and the manager) about the problem requesting an exchange. I did not have the receipt, as it had been discarded after opening, but the manager had me entertain him by searching for a spot with good cell phone reception (providing proof of purchase within 30 days) and after all the time spent re-explaining the problem and finding a place in the mall with good cell phone reception, and logging into my credit card account, was still told there was nothing they could do about it. That is terrible customer service! Why would you waste a Customer's time and effort if you plan on not resolving the situation? I did not intend to pay over $30 for a poorly sewn product and do not recommend doing business with the South Coast Plaza Popmart store.

I can't believe of the selection here! I remember the days of waiting for the second that an online…read moredrop or standing in line for hours to get your hands on the newest labubu. This is the first Pop Mart where I've walked in and saw all the labubu's just out for the purchasing. No online pre order or anything needed! There were so many hard to find Pop Mart characters and items. I got 2 items off my wish list that I haven't been able to find anywhere.

I've been lucky lately when going to Pop Mart. I've found Labubus most of the time I've gone, so…read moreI'm thankful that I didn't have to pay outrageous prices. Place is clean and organized. Staff members are great.

Great service and there was always someone readily available to help with any questions. The day we…read morewent, they had a promo for a free gift with a $30 purchase. We ended not getting the free item as we were $2 short and my daughter was ok with it since the gift was a Skullpanda banner. This day she took her chances on the PUCKY Roly-Poly Kitty Series blind box series and got the Black Cat. The one she wanted! It's a cute little thing and has some weight to it. It will stand straight up once you try to tilt it. This place has the best blind boxes and we love the collaborations they do. Even though Labubu is no longer a thing, their other toys/figures are too cute to pass up! It's always a guaranteed stop if there's one in the area.

I actually never have been to a popmart this spacious and organized. I loved this location compared…read moreto other locations. The amount of space and the staff demeanor was great! Right as I came in, the staff greeted me and told me about their new Sanrio x Labubu collection. All the workers checked in on my sister and I and answered all of our questions very fast! No long lines and not crowded on a weekday once the mall opens. Downside Popmart is way too expensive...

Walking into POP MART feels like stepping into a world where everything is next-level adorable…read more.. and next-level expensive.Honestly, I'd hate to be a parent in here because every single item is tempting. It's one of those stores where you look around and think, "Okay, I don't need this... but I definitely want it."Now, I'll be real--the whole blind box/surprise box concept isn't really my thing. The idea of having to keep buying boxes just to hopefully get the one you actually want? Yeah... that would drive me a little crazy. BUT... then I saw the Snow White piece. And wow. I'm obsessed. They had this huge Snow White art/toy display that completely pulled me in. Do I need to spend over $1,000 on a collectible art toy? Absolutely not. Do I want to? Also yes.Luckily, they had a smaller version for around $300, which still feels like a splurge... but way more within reach (kind of ). Guess I just need to start playing the lottery--fingers crossed. Super fun store to browse, even if you're just window shopping and dreaming a little.

Finally was able to go and get a few things I been wanting…read more Good selection of blind boxes Self serve you can get what you want quickly without any hassle

Picked up an order and checked out some more blind boxes. Lot of cool stuff and they do a great…read morejob maintaining the store. The app still sucks lol. Popmart makes it difficult to just order something through the app, especially popular items. But thats not the employees fault. And it was easy check in for pick up and the staff here was really nice and efficient. Unfortunately I add a shopping bag but they ran out, so the charge was refunded. All in all an easy and quick experience. Thank you!

So many cute things for kids and adults. If you are looking for a Labubu they have some on display…read morebut you need to follow them on IG and wait for a drop to purchase online and pick up in store. The ones on display are deceiving though since it makes you think you can flag someone down to get your hands on one. The process for pick up is very efficient if you are lucky enough to get one. But if you are shopping for other items you are in store for a good experience. On the weekends there is often a line to get in. This location is on the first floor near JCPenney in the Northridge Fashion Center mall.

I've been coming to this store for years, but my most recent visit left me extremely…read moreuncomfortable...Who I am assuming is the owner (Short Hispanic male,, maybe late 50s) of the store was openly making bad jokes about people to his employees during store hours. This is a store that sells children's toys, which makes this behavior even more disturbing. The environment should be welcoming and respectful, especially for families. I think it is worse that he thought he was being discreet about it, but we can hear him as we browse near the check out line... From a customer standpoint, the owner is also extremely pushy. He does not allow customers to browse comfortably and continues to tell me about new items even when we told him that we are just looking. The store itself is very cluttered, with items clumped together so tightly that it's difficult to tell products apart. The lack of professionalism, both in how the store is run and how employees are treated, is very concerning. If he is like this in public I cannot imagine how he is in person... Customers notice these things... and it's disappointing to see behavior like this continue unchecked... We will no longer shop here!!

They need to fire these kids who are supposed to be working. How is this place still in business? I…read morestood at the register for 5 mins to buy something and they were too busy playing with the stuffed animals. Can't stand this place

Cool store to visit. Looks like they've got lots of stuff for model airplanes, trucks, cars, RC…read morecars, etc. If you've ever been curious about it or picking up a new hobby then definitely take a stop by. Their hours can vary, but just call the number on the door If you aren't sure. The owner was there when we stopped by and he was very friendly and informative. His name is Butch and you can tell he loves his craft, which is always a green flag. He seemed knowledgeable and chill. There's plenty of parking out front or by the side streets.

Great hospitality ! Helped get my RC going and learned a lot as well…read more Definitely will be coming back Thanks Butch !