I am disappointed that I encouraged my company to hire The Taco Guy Catering for our employee/family picnic. If you look at my review from earlier this year, they were fantastic! So I took the chance to hire them again for a 200+ person event. They were to arrive at the park one hour before serving time. Serving was from 10:30-12:30! There were a lot of people there and things going on that I did not realize that the Taco Guys were not at the event until 10:30. I called the # immediately. No answer, left a message. I called back in 10 minutes and someone named Fernando answered. When I told him no-one was there, you could tell he had no clue. He put me on hold for over 5 mins and then got back on the line to tell me they were "on their way"! We had 185 people there waiting for food and it wasn't even being prepared for them! A gentleman arrived, very nice, and started setting up. He was alone trying to put his grill and tables up and start cooking food! He had gotten the call that morning (when I was on hold) to come and serve us!! He started cooking the meat at 11:30!! Another man arrived and set up another grill. And we started serving after 12. The picnic was scheduled to end at 1pm. Imagine the # of people we had lining up HUNGRY and these poor guys trying to cook the meat, serve the tacos, serve the beans and rice, etc. We saw it was taking too long, so myself and 3 other guests started helping serve and even one guest started helping at the grill! I had multiple conversations with this "Fernando". He had no resolutions for me. He would not admit any wrong doing. Just gave the excuse that the original people with our reservation drove to Canoga Park!! Our event was in S Pasadena. Let's talk about the food! The meats were flavorless. Was it the gentleman who came to save the days fault? No! They probably went and picked up meat, had no time to marinate it, season it, etc and then rushed the cooking! We were offered a 3rd side or "special" when we booked and they picked up some zucchini vegetable casserole that again.... Cold, flavorless and worthless!! I asked this "manager" to speak to the owner. He would not oblige. He told me that he would call me on Monday. We were charged $1980 for this event and because I insisted, he discounted it by $200. The discount was not enough. And it was not the point. Our picnic was a great success except for the food! The FOOD is a huge point and we made the decision to hire someone so everyone could enjoy! The fact that they didn't come, arrived 1.5 hours late with only 1 person, with flavorless food and then myself plus other guests becoming servers as well? Ridiculous! Why did we even bother to hire someone and spend that money. Now, ask me if the owner ever called....... He did not!!! Never Again will I recommend this company and I pray if you hire them, you get the experience I had in the past! Not this fiasco. read more

I strongly advise against hiring this company unless you're prepared to deal with unprofessionalism, poor customer service, and misleading pricing practices. A family member previously used this business for an event. While the food was passable, the meat was excessively greasy, and both the rice and beans were served cold due to the company not providing proper food warmers during catering. Despite the mediocre quality, I decided to consider them for an upcoming event purely out of convenience and my own lack of time to research other vendors. Their reservation process is entirely online, which I followed by submitting multiple requests. However, no one ever contacted me to confirm. I eventually had to follow up myself and was repeatedly connected with an employee named Fernando. Unfortunately, Fernando -- who claims to be a supervisor -- was consistently rude and dismissive. Though he speaks in a calm tone, his demeanor is noticeably sarcastic and unprofessional. He gave the impression that he had no interest in helping or resolving any issues. After submitting a reservation well in advance, I was later told the date was unavailable, despite others at the company informing me that it was, in fact, open. To make matters worse, the pricing listed online does not match what you're ultimately charged. There are undisclosed fees based on your payment method, and you're unlikely to receive a detailed receipt unless you specifically request one -- and even that may come with an added charge. I sincerely hope the owner, Sergio, reads this review and considers taking appropriate action to improve the company's customer service and transparency. In particular, I recommend re-evaluating Fernando's role in handling client communications, as his approach does not reflect the standards expected from someone in a supervisory position. read more

I recently had the pleasure of experiencing the culinary delights of Taco Guy Catering at a party I attended, and I must say, I was thoroughly impressed with the exceptional service he provided. From the moment he set up, it was evident that he was not just catering a party but creating an unforgettable culinary experience. The taco selection was nothing short of extraordinary. Each bite was a burst of flavor, a symphony of taste that left everyone raving about the deliciousness of the tacos. (Personally, I went back for seconds and thirds). The freshness of the ingredients was apparent, and it was clear that he took great pride in using high-quality, flavorful ingredients. The taco guy himself was a maestro, skillfully crafting each taco with precision and a genuine passion for his craft. His friendly demeanor and enthusiasm added an extra layer of enjoyment to the entire experience. It was more than just a meal; it was a celebration of flavor, skill, and the joy of sharing exceptional food with friends. What truly set Taco Guy Catering apart was the attention to detail and the commitment to customer satisfaction. The setup was visually appealing, and the staff was attentive and friendly, ensuring that everyone had exactly what they needed to fully enjoy the taco extravaganza. I can confidently say that Taco Guy Catering elevated the party experience, turning a gathering into a gastronomic celebration. If you're looking for a catering service that delivers exceptional food and service, look no further than Taco Guy Catering. He turned a simple party into a memorable fiesta, and for that, I am truly grateful. Kudos to him for a job well done! read more

I recently had the pleasure of experiencing the delectable offerings from the taco guy catering and I must say, it was a truly memorable culinary adventure. What truly set this experience apart was the exceptional service provided by Marcelino, one of the most delightful and knowledgeable individuals I've encountered in the realm of food service. The moment I arrived, Marcelino's warm greeting set the tone for the evening. His passion for the cuisine was evident as he walked me through the menu, offering insightful recommendations and sharing the rich history behind each dish. His enthusiasm was infectious, and it heightened my anticipation for the meal. The combination of exceptional food and the outstanding service provided by Marcelino truly set the taco guy catering apart. It's evident that the team takes immense pride in delivering a taste of authenticity to every guest, and Marcelino's passion and professionalism exemplify the best of what this establishment has to offer. I eagerly look forward to my next visit, and I wholeheartedly recommend this culinary gem to anyone seeking an exceptional dining experience. read more

I had the pleasure of using The Taco Guy Catering for my Company's Cinco de Mayo celebration in Thousand Oaks, and I cannot express how impressed I was with their service. From the moment I first contacted them, the staff was incredibly helpful and accommodating, and they were able to work with me to create a customized menu to suit my preferences. On the day of the event, the team arrived promptly and set up a stunning display of fresh ingredients and toppings for the tacos. The food was absolutely delicious, with authentic and flavorful sauces that truly elevated the experience. The service was also top-notch - the staff was friendly, professional, and worked seamlessly throughout the event to ensure that everything went smoothly. Overall, I would highly recommend The Taco Guy Catering to anyone looking for a high-quality and reliable catering service for any occasion. Their food and service are truly exceptional, and I look forward to using them again in the future. Thank you to The Taco Guy Catering for making our Cinco de Mayo celebration one to remember! read more

Thank you to The Taco Guy Catering and to Omar for coming through with great quality service. Thank you Omar for your hard work and for being so kind to myself and my family on what was a difficult day for my family and I. I contracted them to cater for my father's Celebration of Life dinner reception just a short week before the funeral took place and they were able to make it happen for us. My family and I really loved the food. Everything was very delicious. They were able to provide everything that we needed. We had Asada, Pollo, Al Pastor, Chorizo, and Barbacoa and everyone loved it all. The aguas frescas (Horchata and Jamaica) were so good. They also included all the sides, rice and beans, tortillas, quesadillas, utensils, and salsas. I could not be more happy with their service and the great prices on their catering packages. I will definitely hire them again for any events I may have in the future. Again, thank you all so much for everything it meant a lot to myself and my family. read more

I am extremely disappointed with the service provided by this company. We engaged them for a corporate event with clear instructions to serve only employees with tickets, considering the presence of customers, vendors, and other non-employees at our business premises. Unfortunately, they disregarded our directives and served individuals without tickets, leading to food shortages within the first 30 minutes of service. Despite our clear communication via email and with the serving staff, the staff and manager failed to acknowledge their mistake and instead engaged in arguments with our event coordinator. Their dismissive and condescending attitude only exacerbated the situation. I strongly advise against using this catering company. Their lack of regard for customer satisfaction and unwillingness to resolve issues reflect poorly on their professionalism. It's best to seek services elsewhere from a company that prioritizes customer needs and aims to provide a positive experience read more

Mrs. recently hired Taco Guy Catering for a family gathering, and Mr. and Mrs. couldn't be more pleased with the experience! We chose this company because of their professionalism and quick responsiveness during the booking process, and they absolutely delivered. Our taco guy, Ricardo, arrived earlier than expected and was fully prepared. He cooked and served everything exactly as outlined in the contract. Not only was the food delicious, but the service made the event so much more enjoyable for everyone. Guests raved about the tacos and especially the variety of sides--everything was flavorful and beautifully presented. From carnivores to vegetarians, there were plenty of options to satisfy every palate. The fact that TGC provided everything, including utensils, made the whole experience incredibly convenient and stress-free. Thank you, TGC and Ricardo, for making our gathering such a success. We're looking forward to working with you again in the future! read more

We recently had The Taco Catering Guy host our friend's birthday party, and let me tell you, it was an absolute hit! From the first moment we talked to David, he was just super chill and accommodating. Food: The tacos were to die for. We got a mix of carne asada and al pastor, and the meat was both flavorful and tender. The freshness was on point! The salsa bar had something for everyone, from mild to "set-your-mouth-on-fire" hot. Event Execution: David and his team set everything up smoothly, so we could focus on having fun. They were professionals through and through. Good Value: Considering the quality and quantity of food, the prices were surprisingly reasonable. Seriously, you get bang for your buck here! Would Use Again: There's no doubt in my mind. The Taco Catering Guy will be my go-to for future events. To sum it up, if you're on the fence about who should cater your next event, hop off and call David. You won't regret it! read more

I recently had the pleasure of experiencing David's taco catering services from "The Taco Guy Catering," and I have to say, it was an absolute hit! From start to finish, David made sure everything was perfect. The tacos were incredibly delicious, with a variety of mouth-watering options to choose from. The meats were tender and flavorful, the toppings were fresh, and the salsas packed the perfect punch. It was clear that David takes great pride in his craft, as every bite was bursting with authentic, satisfying flavors. David himself was a joy to work with--friendly, professional, and attentive to every detail. He ensured that all our guests were happy and well-fed, going above and beyond to accommodate everyone's preferences. If you're looking for top-notch taco catering, look no further than David at "The Taco Guy Catering." I highly recommend him for any event--you won't be disappointed! read more

I recently hired The Taco Guy Catering for my husband's birthday party, and they did an outstanding job! From start to finish, their team was professional, organized, and made sure that everything was taken care of. They arrived on time, set up quickly, and before I knew it, our guests were lining up to try their delicious tacos. The food was absolutely delicious! Each taco was bursting with flavor, and the quality of the ingredients used was evident in every bite. Our guests couldn't stop raving about how much they enjoyed the food, and many of them went back for seconds (and even thirds!). Overall, I couldn't have been happier with my experience with The Taco Guy Catering. Their food and service were top-notch, and they helped make my husband's birthday party a huge success. I would highly recommend them to anyone looking for a unique and flavorful catering experience. read more

We had an amazing experience with The Taco Guy Catering, and a huge shoutout to David for making everything absolutely perfect. From start to finish, David was professional, friendly, and incredibly attentive to every detail. The food was hands-down some of the best tacos we've ever had--fresh, flavorful, and served hot all night. You can tell David takes real pride in what he does, and it shows in both the quality of the food and the way he interacts with guests. Everyone at our event kept raving about how delicious everything was and how great the service felt. David went above and beyond to make sure everything ran smoothly, and his positive energy really added to the whole experience. If you're thinking about catering for an event, I can't recommend The Taco Guy Catering enough--ask for David, you won't be disappointed! read more

Our chef, Benito, was wonderful! He arrived extra early and helped us move some of our patio furniture to give him move room for his cooking/serving area (my husband is in a wheelchair). Benito was super friendly and after setting up, got right to cooking our asada and pollo. We had a small group - fewer than 25, so there was a ton of leftover rice, beans, three salsas, grilled onions and jalapenos, limes, tortillas, and meats. Everything was delicious, and Benito was an attentive, friendly, and professional chef. At the end of our time, Benito packaged all of the extra food up (we had Dollar Store microwave/freezer containers ready for him.) We had a difficult time trying to find a local taco caterer for only 20 people, so we really appreciated finding the Taco Guy who came from Pasadena out to Rancho Cucamonga! read more