The five stars are for the hair extensions which are back downtown: Years ago there used to be a…read morestore called Yong's Wigs which sold all sorts of hair things. Then it was replaced by another store which had blow-up dolls on display. But after a fire the new place disappeared too. So it's nice to have more of that quirkiness finally returning to the downtown area. The five stars are also for the size of the store, which might be the largest of the quickie marts in the downtown area.

They have good customer service. Always have what I'm looking for. Reasonable prices. A lot of…read moreselection!

This smoke shop always comes in handy, very helpful people and cool people too talk tooread more

Been coming here for years. Jamal is super knowledgeable and helped me find the perfect setup for…read moremy needs. They have a great selection of vapes, juices, and accessories at reasonable prices. The shop itself is clean, well-organized, and has a welcoming atmosphere. Whether you're a beginner or an experienced vaper, this is the place to go. I'll definitely be coming back--highly recommend!

I've been coming to this place regularly for CBD gummies. They have a pretty wide selection and…read moreusually have what I'm looking for in stock. I was in there the other day and figured I'd try a new product vs the one I usually get just to try and see how it works. I figured if I dont like it then no biggie, I can just go back to what I usually get. The clerk turned me on to some CBD sour gummy worms in a jar for $35. Which is not bad for a 2 week supply. The gummy worms turned out to hard and stale, which wasn't cool. Because I had already opened and ate a few, I knew I wasn't going to get a refund or exchange. I noticed the lables on the jar didnt have a MFG/PKG date or an expiration/best by date. When I go to legit dispencary, they have dates on their products. Maybe this place should think about doing that. Other than that incident, this place is solid.

Went to get 3 Zig Zags and was charged 10 dollars. Complete ripoff. The cashier was the type who…read morejust kept trying to upsell despite me telling him I wasn't interested. He also tried to sell me weed and I'm almost positive they're not allowed to do that, they are not a dispensary.

Very helpful great service great deals and easy to work with 5 starts also great selection as well…read moregood items

The guy that owns it is awesome he's always so helpful he knows exactly what I smoke and he always…read moregives me the best deals best smoke shop around

I like this place compared to the other smoke shops (others have to buy whole pack of coils instead…read moreof one) or the customer service is horrible (you tell them and they don't even listen then get mad at you because they didn't listen...) This place is simplified, no hassle, and the worker is very accommodating. Located next to several parking spots, a good place to pick up what you need real quick and go.

I love coming in here and getting a welcoming vibe from the music to the workers in the back. They…read moreare super helpful when I was trying to get new things for my vape - opening items to make sure I got exactly what I'm looking for. They even hook it up if what they have is not up to par and special order from their other locations so they can have what I need on hand for my next visit. They got a great selection of things. The parking is on the side of the building where there's a bunch of other home in the wall shops, so there's plenty of spots available. Their hours of operation work great too because they open earlier than most other smoke shops and close late.

Best smoke shop in town! The customer service is top-tier; the staff is incredibly patient,…read moreknowledgeable, and never tries to upsell you on things you don't need. They genuinely care about finding the right product for your vibe--I'll definitely be back." THEY also have the best prices!! I recommend everyone to come here trust me you won't be disappointed!!! Best customer service and prices!! ​

been coming here for a few months and no complaints yet. good spot and reasonable pricesread more

Great smoke shop with a solid selection and fair prices. The staff is super chill and actually…read moretakes time to help instead of rushing you. Clean store, good vibes, and I always find what I'm looking for. Definitely my go-to spot.

If I could give Mikes Bong shop #2 zero stars I absolutely would. Today I spent $45 on a torch that…read morelitteraly was broken out of the box. When Inshowed up 5 minutes later to return it? They rurudely declined and told me the employee I bought it off went home for the day and I needed to speak with him. Fast Forward tonight, The Big Arab guy who works in the middle of the night not only doesnt offer me any solution but embarrassingly calls me a liar saying the item wasnt broken. I spend THOUSANDS of dollars at this smoke shop and this place will not see 1 PENNY of business from myself or family ever again. That guy doesnt belong in a customer service position. Ive managed multi million dollar retail venues and that guy wouldnt be caught dead working for me. Do yourself a favor, Mike, you change your image anand rise above the other grimy smoke shops in Oakland and make real money? It starts within. You need all new staff, with a cohesive level of customer service accross the board. Any repretable manager would of gladly exchanged that torch out for one of equal or lesser value, sent the broken one back to the manufacturer and get it sorted out through them. Instead youve lost my business and Im taking how your employee treated me tonight personally by making sure I tell ass many people possible that Mikes Bong shop employess are better extortionists then any sort of professional organization.

They do require a face mask and are asking the customers to enter the store one at a time. They…read morehave been putting a table in front of register so that 6ft is maintained most of the time. They wipe the countertops tables refrigerator and lottery table down throughout the day and have hand sanitizer for the customers to use.