Been here a whole two times and both times disappointing. Bought a pen, stopped working within a few days. Got a torch and he recommended a butane can to fill it with... he refilled it at the store with a different can, and the can he gave me does not even fit. I'm not coming back to be dissatisfied a third time. read more

I like this place and very friendly and doesn't burn a hole in my wallet. The smoke is top quality and lasts a long time. read more

Great selection and service :D has many different types. Prices are great as well Will be definitely going back read more

Went to this shop for my daily needs and they always have everything I need. Service here is great and helpful!

Good shop with reasonable prices on items. Will definitely come back again in the future

WAIS, takes care of people in a very professional and personal manner. Very knowledgeable.

I been coming her for years because I like how they keep it stocked and large selection of butane

Always open on time! Great service, selection, and pricing. Large selection of cigars especially.

They have everything I need also very good prices I would definitely go back again there

Super rude wouldn't let me and my service animal inside. Honestly wouldn't have been a problem if he wasn't so disrespectful about it.

If I can give -10 stars I would. Very crude business. The owner is argumentative and has zero business being in the VAPE business. He changes his pricing as you stand there. "I will offer you this price", (I am not standing on the street of Iran, what is the PRICE) when I asked "well, if that is the case, you are still selling this Smok $30.00 over list price". That made him mad. Then he proceeds to only sell me one battery and when I came back in, telling me "you said you only needed one". Meanwhile, he charged me $20.00 over list price for two batteries to support the new Smok I purchased. Oh and by the way? I am updating this two days after I bought this. It turns out the batteries he sold me are on the VAPE hall of shame https://www.youtube.com/watch?v=ax48yceR7jk BTW...the Smok he sold me has stopped working. TWO DAYS. The entire front portion of the Smok is burning to the touch and when I take out, even ONE of the crap battery's, the entire unit cools down. This is while it is all shut down. I cannot even get it to start and I have owned it for two days. Only two days and I believe it is now fried. I have tried for hours, letting it cool, trying again. NOPE. I am livid. I have owned Smok products for nearly six years. I bought for $150 What he does not realize is when he told me ALL sales are final? NOPE. not according to MY credit card company. If you refuse to back up the product you sell, you are violating the laws in the State of California. You had better educate yourself, sir. You are bound by consumer laws. Educate yourself. I am going tomorrow to a hopefully one of two shops in Santa Clara who are reputable. this man attempted to bilk me for every dollar he could, he offered me a menthol liquid for $29.99 at only 6% I buy my E-liquid for $9.99 and I told him I was not going to spend an additional $20.00 on E-liquid when I can drive an extra five miles. very unprofessional and this man will take, take, take. Shyster. Do not come here. How he is in business is astounding. absolutely astounding. read more

4 x Rizla Silver Rolling Papers Single Size cost $10. I gave $20 than he charge $10 for whole 4 Rizla Silver Rolling Papers Single Size. I asked for the receipt than he said it cost $2.5 each. Is it a "HONEST" store? But I won't come back for sure! read more

Smoke Zone & Gifts - Rizla Silver Rolling Papers Single Size X 4 - Tobacco Shops Near Me - Fremont, California

Love the fabulous customer service. I've been coming here for a few years now and they got the best price in town. Thank you!

Great service! And bongs are super cute, variety of bongs. !! I recommend this smoke shop

Great owner. Very patient and informative while I asked questions and took my time deciding which product would be best for me before I made the large purchase. read more

Smoke Zone is a clean smoke shop with all the smokes behind the counter. only about 2 dozen cigars, mostly recognizable names. compared to smokes i've seen elsewhere, these way overpriced. most 'gars priced are either 9.99.or 12.99, some priced higher. smoke: "indian" churchill , obviously a cigar reject, (4.99) -pretty dry and harsh 0.5 stars ashes: -noticed gran habano rothschild (4.5") -5.99 online can be bought for $3 in boxes of 20 -mostly name brands here but all way overpriced. -cashier helpful in a limited sense.(probably a nonsmoker). read more

Both times I came to this place, they were very helpful. The prices were good, I would definitely come back. They had a very good selection of liquids for vaping and other paraphernalia. read more

Smoke Zone & Gifts - Tobacco Shops Near Me - Fremont, California

See all

This place is close by my work so I usually go here when I need my vape things. The owners always take good care of me and have what I need. The owners are really the reason why I continue to come back here. Definitely recommend coming here if you need any vape or smoker things! read more

Wow, rude. Owner is not friendly and does not honor his Yelp check in promo, apparently doesn't allow service dogs and is just generally rude. PLENTY of other vape shops in Fremont with friendly service. Try any of the shops off Fremont Blvd. read more

Five stars Joe is great very helpful he will give you tons of answers of your question Great service Great ejuice Lots of ecig pens mechanical mod rda tank rba tank Try the dreamE ejuice Dragon fruit Peaches and cream Very tasty big cloud read more

Smoke Zone & Gifts - Thank you Joe for the good deal! - Tobacco Shops Near Me - Fremont, California

See all

Great place. And great price. Joe is a great person to speak with and work with. Always my go to place for vape stuff. read more

Smoke Zone & Gifts - Just got me some coils and juice! - Tobacco Shops Near Me - Fremont, California

I looked up for a place to buy electronic cigarette because I stop smoking, after work I stop at this place and Jow help me for more than a 50 minutes, answer all me questions and give me a really good price. I'll definitely keep going to this shop. Highly recommended! read more

Smoke Zone & Gifts - Tobacco Shops Near Me - Fremont, California

I haven't been to too many vape product shops, maybe a half dozen or thereabouts. But most are stores where you can sit and vape while there and are as much a hangout spot as much as a store to buy hardware and juices. This isn't one of those. It's really a regular store selling a variety of smoking related products. From cigarettes to cigars, hookahs to vape gear. The only real con is that the listed store prices are more expensive than online. Some products are close enough to online prices that the price differences are negligible. All of the "just released" gear from manufacturers don't have special deals online, so buying just released gear at Smoke Zone & Gifts is great. Anything older than 8 or 9 months will have better prices online. That's about the only con. There's a caveat though, that I list below. The Pros outweigh the Cons by a large margin Having said the prices are relatively high, spend some time with Joe, talk to him, learn from him, and he'll be more apt to give you a deal on products to help get you going, or help guide you if you're new to the vaping thing or if you've previously purchased bad gear. That's important. There is a lot of bad gear out there...bad mods, bad leaky or sputtery tanks, and even products that are great independently, but don't combine well. Joe may not know everything, but he'll answer questions honestly. As an example, while I was in the shop on Sunday, another customer came in, bought some cigarettes, and was asking about vapes. After some back and forth, Joe's final recommendation was, "if you decide to go down this route, don't buy [product name]. it's not good because of [x, y, z,] issues. You don't have to buy from me, but definitely recommend either [product name] or [product name]". I looked online on the forums after I got home, and sure enough, the product he suggested be avoided was one that had issues, and the products he recommended had rave reviews. He was even honest about new products, saying that he got them in stock because there was some hype around them, but wasn't sure how the products handled yet. Again, sure enough, there were youtube videos, but not forum reviews. There are a lot of crackpots out there, so it's always great to come across a guy like Joe, who is willing to give you straight up information from his perspective. If you're sincere and openly communicate your concerns, he'll give you an honest answer on what he thinks might work best for you. For a relative novice like me, it's great to have the hardware product selection they have, much larger than the vape shops I've been to, and Joe, the main person I've spoken to the three times I've been there, is very knowledgeable about vape products. The owner of a vape shop I recently reviewed definitely has more experience and more study and is more knowledgeable, but is also set on only offering what he believes is the best vaping experience (for either flavor or smoke), and refuses to carry anything that doesn't meet his stringent criteria. What I discovered is that this experienced individual didn't have gear that met my goals, and the gear he had sold me was...well...too much "tank" for me. Joe is different. He's more broad minded, carries a larger variety of gear, and tries to understand the clients' wants, and makes recommendations accordingly. Both Joe and the owner of the vape shop I mentioned are great guys, great resources in their own way. But most folks I talk to aren't quite so forthcoming with the pros and cons of each piece of gear. The other great thing about Joe is customer service. I did buy a tank from him that leaked. It was the same model tank that Joe uses every day, but for me, whether I got a lemon or not, i leaked, a lot. After bringing the product back to the store, he exchanged it for another model of roughly the same price, no questions asked. There was no discussion, no "did you try this", no "are you sure you used it right", and no absolute requirement for a receipt. Just a straight up "okay, if it's leaking, that's not good. Here's what I can do" and then I got my exchange....all done in two minutes. The one I got instead was the Aspire Cleito. The Clieto has been out for a while, so there were enough reviews online for me to know it doesn't leak. Later, I went back and also picked up the Vaporesso Tarot Nano starter kit which comes with the Veco tank. One that he said he doesn't know too much about except for what others have told him. The second hand information he gave me was: built in battery that is massive considering the size of the mod, great variable control (as seen on the Aspire NX75/100), and powerful up to 80 watts. People seem to love it....is all Joe would commit to stating. There's that honesty again. Rock on Smoke Zone & Gifts, the store is a little far, but for the service and the honesty, you can bet I'll be back here again and again. read more

Went to the shop to buy an e-cig and I asked the owner about the devices he had in stock. When I discussed about devices from different stores and online shops, he kept repeating that they are made in China, not genuine, and their prices are too good to be true (repeated this to other customers as if this was his motto). I am looking at his devices with the exact same model and packaging of the box, and it seems to me that he's trying to persuade me that his products are superior than others... And that is why almost all of his products are overpriced. Without doing much research on the eGo V2, I ended up paying 3X's the price... Another thing. If you're dissatisfied with the purchase or you found out that he was lying to you, you're out of luck because he doesn't do exchanges or returns. Overall, he's a friendly guy, but I don't like the way he reels in customers. If there's a little hunch about him overpricing the cost, do your research and find a better smoke shop. read more

On yelp it said 10% off on e-liquids flavors and I decided to stop by in order to check out what did they have in stock since I am new to vaping. I went and saw this old middle eastern man and he greeted me. I was looking around to see what flavors he got. The bottles that contain the flavors inside look like it was used up and the labeling look pretty "old". So once I got my flavors I ask if I could us this discount that was shown on yelp. He said "you have to give me 5 stars and write a good review about this place then I'll give you your discount". After he said that I decided to leave because and not to do my business here again!!! If that was the catch in order to get that 10% discount, I would have never taken my time to head over there. Overall check out different vape stores. Don't do any business here. read more

Omg! $89.99 for a eVic kit and 3 juices for $11.99?! This place is amazing. Joe helped me pick a kit and atomizer and gave me good prices for the carrying case and juices. He also gave me tips and pointers on how to care for my eVic. I am definitely getting all my vape products here. (There are also cigarettes and the usual smoke shop items at this location as well) read more

More products, experienced salesman. Juice bought had a use by date past two months. The free juice given for checking in is 9 months past use by date. That was my first time buying e juice. read more

Came here looking for a pipe, they didn't really have too big of a selection. But I gave 4 stars because the owner was really friendly. The pipes there are really good quality too. He threw it on the ground demonstrating that the pipe was sturdy and durable. I couldn't get anyone else to throw a pipe down and tell me it wouldn't break. The prices were alright. $30 for a small piece, then he said it was on sale er something for 22, and that he'd give it to me for 20. I wish there was a bigger variety of pipes though, but four stars because they're nice. read more

If I could give this place 10 stars I would. I went in to buy a vape and dude helped me out and threw a deal at me. Everything there is a legit. 100% customer service. They don't care about making money it's about satisfying customers. Dude was handling customers left and right by himself. He explained how a vape works and everything. Even set up my coil for me too. read more

Smoke Zone & Gifts - Tobacco Shops Near Me - Fremont, California

I was scrolling through some of the reviews, when I noticed a totally bogus one that claimed the owner makes the juices in his garage & claims they are FDA approved. I guess that's pretty weird, especially since I just saw a delivery man bring in boxes of merchandise (cigarettes, juices, etc). I think it highly unlikely that the driver stopped by Wais' home to pick up the products. Or, the yelper could totally just be lying since he's marked down some smoke shops as 1 star, & his buddies' shops as 5. Alright, my rant is over. This place has been open way before the whole e-cigarette hype, and they've got the experience to show for it. They know smoke products, from Shisha to pipes, torches to e cigs. Plus, they carry authentic Pax. Smoke Zone has been around for a while, and it's not going anywhere any time soon. read more

I was here last week n the jule and wise was very nice and helpful . If u need anything come here they will hook u up

Great customer service. Came here to get my step dad an e-cig vaporizer. Joe helped me out and let us try out the device. He showed us step by step what to do, advice on how to maintain it, and what to expect. Additionally he "discounted" my purchase. Joe was friendly, patient, and helpful. They have a big variety of e-cig liquid flavors. He even gave me a free flavor with my purchase. Additionally, they have a good variety of other smoking devices... **I wish I would have read more thoroughly through the reviews and did my research concerning price though. I'm now reading I probably over paid for the e-cig kit, especially since there is a no refund, exchange, blah blah blah policy. Oh well whatevs. Will probably buy everything online concerning it now on out. ** read more

I've purchased from Smoke Zone 5x so I figure its time to weigh in. Every time (whether I buy something or not) the owners/staff are very helpful answering questions and taking their time in explaining the products. They are competitive with prices (and always match if not beat competitors). The store is small but the selection and quality is large. But you can't fault them for space cause that's what the area stores have and Warm Springs is lucky to have Smoke Zone & Gifts. Its worth your time and the next door eats are good too (Unamas, ZPizza, Starbucks). read more

Came in here for some kanthal wire for my vaporizer. Joe helped me out with the purchase and informed me on the different gauges-- pros and cons. The shop is extremely clean and well organized. Will definitely be back to buy some juice. read more

Smoke Zone & Gifts - Lots of flavors! - Tobacco Shops Near Me - Fremont, California

The guys that work here are amazing! Walked in wanting to buy a vape pen, instantly the guy behind the counter was super inviting and more than willing to help. He educated me on what would be the best product to fit my needs and gave me the best price! I seriously don't think I could have gotten a better deal or better service anywhere else. These guys know their stuff and get an A+ in my book for customer service. I highly recommend this store! read more

Smoke Zone & Gifts - Tobacco Shops Near Me - Fremont, California

Wais is the man!! He was so nice and informative, he helped my girlfriend and I buy our first vape pens and really showed us what we needed, didn't try to just sell us the most expensive. Out of my way but coming back here for my smoke needs! read more

Came to get some liquid and coils here on my break from work. I was kind of iffy on get the e-liquid here because I'm so used to getting it from a specialized store, but I decided what evs and grab some to try out. I tried the mango ice cream in 12mg and surprisingly was really good vape and taste. The coils I bought were a 5pack of Kanger v2 coils and were cheaper than any "vape" store I've been to so far. Overall good place to go if you're in the market for an ecigarette. Cheap, good and straight to the point. read more

Smoke Zone & Gifts - Mango ice cream in 12 mg - Tobacco Shops Near Me - Fremont, California

Great shop with so many vape options! They always take care of me and have the best cash discounts in the area!

Overall experience was great! Staff was very knowledgeable in vaporizer and vaporizer equipment. They are also friendly and willing to work with the customer whether they are experienced or new. They aren't out to make a quick buck but instead develop a loyal base, they got me! read more

They do not even get one star my fiancé went in to grab a few thinks just now and he kindly asked the woman in front of him if he could go in front real fast bc he needed to get home to finish trading stalks and she said yes and was okay with it and so my fiancé is telling the man what he needs and the man put everything back and said do you have id he said yes the man then says can I see it and so he shows him then the man grabs the stuff and takes it to the register my fiancé went to put his card in the machine and he put his debit card and he meant to put his credit card bc his debit is out of money we just got a new spot to live on the second so before the transaction was made my fiancé said hey dude I put the wrong card in and then the guy pressed a button and made it go through my man now said to the man dude now my card is going to over draft and said like you need to learn how to treat your customers out and now at this point they got in a argument my fiancé walked out to go to his car and leave right as he gets to the car the dude runs outside and says something about my fiancé mom so my fiancé goes back in the store says what did you say about my mom and the man stutters and said I told you go disrespect your mom my fiancé then says dude don't bring my mom or family into a argument between us you don't see me doing that then leaves this smoke shop we will never be taking our business to again and if you want good and nice customer service this is not the place I don't recommend this place read more