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    Smoky Mountain Lake Adventures

    5.0 (5 reviews)
    Closed 9:00 am - 7:00 pm

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    Smoky Mountain H2O Sports

    Smoky Mountain H2O Sports

    3.8
    (39 reviews)
    1.1 mi

    Fantastic experience from start to finish! The boat, tube, and Wave Runner were all first-rate, and…read morethe staff, Eric, Hayden and Ainsley, was outstanding. They were friendly, knowledgeable, and always willing to help, making the entire experience enjoyable and stress-free. We will absolutely rent from them again. PS, we are from Sevierville, not California. VPN added that location.

    The three jet skis themselves were a lot of fun, and that's really the only reason I'm giving 2…read morestars instead of 1. Before our reservation, we called to ask about the security deposit and were told it would be $500 total for all three jet skis. When we arrived, we were told it was actually $500 per jet ski, meaning we had to come up with a $1,500 deposit. That should have been explained correctly over the phone. The pricing also felt misleading. We paid about $190 for the jet ski rentals, but by the time all the taxes and fees were added, it was around $100 more. Then, after the ride, we were charged $126 for gas. They claimed we used 8, 6, and 5 gallons between the three jet skis, even though the fuel gauges had only dropped about 2-3 notches. The gas charges seemed extremely high. Another frustrating part was the rental time. Our reservation was for 2:00 PM, but we didn't actually get on the water until around 2:40 PM because we had to wait through a safety video, paperwork, life jackets, and other delays. Despite that, we were still required to return the jet skis by 4:00 PM. If your rental starts at 2:00, you should actually be on the water close to that time--not lose 40 minutes to the check-in process. There were also a lot of large logs floating in the water, which made riding less enjoyable and required constantly watching out for obstacles. On top of that, some of the additional fees were excessive, including a $100 assistance fee if staff has to come help you on the water. Finally, while waiting for our jet skis to be inspected after returning, we overheard two employees talking about one of the rental boats. One said, "I think that's the one that's been having problems," and the other responded, "I think it needs a new propeller," while laughing. Whether they were joking or not, it wasn't something customers should hear before another family takes that boat out. It gave a very unprofessional impression. Overall, the jet skis were fun, but the inaccurate information about the deposit, excessive fees, expensive gas charges, lost rental time, and unprofessional behavior left a bad impression. I wouldn't rent here again unless these issues were addressed.

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    Cedar Grove Marina & Campground

    Cedar Grove Marina & Campground

    3.3
    (6 reviews)
    30.6 mi

    We had to give a 1 star review because zero stars was not an option. We rented 2 ski boats 4 months…read morein advance & paid a deposit. We called 2 months out to confirm they were still operating during Covid. They said they were fully operational. When we arrived, after driving 6 hrs, they had lost our reservation and said they did not have boats for us. They finally gave us one run down speed boat - only 2 years old and trashed inside and most gauges did not work- and one pontoon which we had to swap out for a different pontoon -also had multiple gauges not working- as we went to leave since they decided they wanted to work on that one. They gave us a discounted rate ONLY because we negotiated. They had no intent to make up for their loss of our reservation and giving us 2 poor boats. Two days into our trip, the speed boat broke down and was no longer useable. After they hauled the speed boat away, we went to the marina to pick up a Tritoon - the telescoping tow tower would not extend to the tow position. Had we not come to pick it up ourselves, we would have missed a complete other day boating. When we arrived to pick up the Tritoon, they still needed to clean it out, inspect it, and gas it up. When we returned the boats at the end of our trip, we attempted to renegotiate the price since the price we had agreed upon was for 1 speed boat for 4 days and 1 pontoon for 4 days, but we only had the speed boat for 2 days since it broke down. The manager, Tobi, finally said by her power she could give us $100 off and would talk to the owners the following week to see about a refund on top of the $100. We called Tobi back the following week as she instructed; she preceding to not remember our case and that the owners denied even giving us the $100 refund.

    I love this place. The people are nice and friendly and the boat was in great condition. We rented…read morea houseboat and a pontoon boat. This is our second time renting from them and we had great experiences both times. We're definitely coming back here!

    Smoky Mountain Lake Adventures - boating - Updated August 2026

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