This is the absolute worst smoothie king on the planet. I live .2 miles from it but will start to drive 20 minutes out of the way to go to a different smoothie king after my past experiences. So painfully slow, the smoothies almost ALWAYS taste different, and they've asked me to leave a tip several times. Today we even had the guy working come out of the smoothie king and ask us to pull out of the line because "it was going to take 30-40 minutes to make the smoothies" for the three cars in front of us. Three. I rarely write Yelp reviews but felt this needed to be reviewed. read more

My shake was absolutely disgusting extra better like black coffee wow not understanding what's going on there horrible got a refund it was so bad! read more

DO NOT GO TO THIS LOCATION....I just went through the drive thru and while I was waiting for my order....I witnessed one of the employees spit in a cup and put it back on the counter. DISGUSTING......I immediately asked one of the employees to refund my money and the cashier offered to make me another smoothie. ....are you freaking kidding me?. I have contacted corporate but please don't come to this location. read more

Awesome service today no wait, I'm so happy today with the service I received today. Normally I have to wait for a few minutes. Thankfully, great service warm and friendly people. read more

Do not go to this location!! I arrived 5 minutes before they closed and it seemed like nobody was there. I waited in drive thru for 2 minutes and then I went to see if I could go inside and it was LOCKED before they're actual closing time. A couple minutes later the worker went to the cash register while talking on the phone and when I explained to her that I arrived before they closed she told me she had already put all the stuff away. Worst experience at smoothie king. read more

All of the people here are exceptional the owner and staff, except a tall African with dreads and gang marks on his face... I am an American with disabilities, as my father was murdered and I've lived through multiple tragedies. I politely explained that I prefer my smoothie without protein, and yogurt to sub. I came yesterday and the rude employee dark loud aggressive male black was at the window when I politely asked for the smoothie, the correct way...he calls me a thief comes out the restaurant and calls the police. I had the smoothie and receipt; he comes out and calls 911 and gives the tag to them and his co worker explains he's mental and that I should leave....I had been in the hospital for heart observation; and this is unacceptable please have the owner reach me ASAP! I've left a message with your staff, with my name. I also took pictures he's truly a liability the young ladies there are simply awesome he's nuts read more

They cop an attitude with you when you ask questions and gave me a nasty watered down smoothie. I've order the same thing elsewhere and it doesn't taste like this. Screw this location read more

Horrible experience here. Woman was extremely rude when I pulled through the drive thru. They were out of what I wanted at 7 am which is opening at this location. Smoothie was undrinkable. Talked to the manager who apologized and said he would send me a gift card. A month later I still haven't received it. I am a frequent customer and I avoid at all costs. read more

There was one other car in the drive-thru so I expected to be in and out in a reasonable amount of time...this was NOT the case. When I pull up to order the employee tells me to hold on. After about 3 minutes of holding, I place my order and at this point the car in front of me was at the window to pay. The car in front of me waited 7-10 minutes after paying to get their 1 smoothie. To the left of the building I notice a smoothie king employee sitting in her car, watching the drive thru.... When I pull up to my pay for my order, I wasn't greeted but noticed the only 1 employee working. (But it was not busy so I'm not sure what was taking her so long to fufill two orders..) I notice someone walked in and she took their order and made their smoothie with me watching thru the window. At this point, I have been WAITING IN THE DRIVE THRU FOR 17 MINUTES. When she FINALLY comes to the window, she said my total and I gave her my card. Then she hand me the receipt and goes somewhere in the back of the store. A few seconds later she comes to the window and asks to see my receipt because she forgot my order...... There is no one in the store, that I know of, no other cars and she forgets my order? During the experience, I saw two cars drive off from the drive thru because they saw how long it was taking. When I finally received, my smoothie it was VERY WATERY and not thick at all. I also saw that she had left a carton of yogurt on top of the counter this whole time, no telling how long it was already there before I drove up. Doesn't seem very sanitary to me so if you got greek yogurt in your smoothie, you may get sick....The whole experience was absolutely ridiculous. It should not take 20 minutes on a Monday to get a smoothie when there are no lines.. I will Not be visiting this Smoothie King again. Waste of my entire 30 min lunch break. read more

I never leave reviews but had to download this app just to post about my service. Before covid, it was not a bad spot. The past 2 times I ordered thru the app to pick up have turned into me losing my money and leaving empty handed. One Friday before 8 pm (they close at 9pm) I ordered and was there in 10 minutes just to wait in drive thru tapping the window, knocking at the door and about 20 minutes later finally a guy said they were closed and couldn't make my smoothie. At the time I ordered they still had over an hour before close. Second order I show up just for them to tell me the machine is broken. I want my refunds and the tips I left from both orders but they "don't know how" to refund and manager won't reach back to me for my refund. This is TWICE I have ordered, AND TIPPED, just to leave empty handed and no refund. I want my money back and then I will never be back to this location. Update the app if you decide to close early or if the machine is broken. A LOT of unhappy customers... read more

I wish the price was cheaper and a smaller size was available (the Small here is a Medium in Korea!), but I loveee that Smoothie King has a Green Tea flavored smoothie. It tastes great with bananas and makes a yummy and satisfying lunch! read more

Just ordered two "just strawberry" kids smoothies. Specifically asked twice for no banana, no kids vitamin powder. (We've ordered "just strawberry" before). Smoothies we got taste horrible - like either the strawberries were moldy or they added a ton of vitamin powder. I'm guessing the vitamin powder since the guy who took my order acted annoyed that he had to accommodate our special request. Never going back here. read more

Love the smoothies and snacks, but frustrating to call in an order and the staff say it'll be ready when you get there, get there and the order has not even been started. read more

Thank you for your reviews. It lets me know what areas to better address! @Elizabth , im very sorry that your experience was not pleasant. Trust me, that well be the last time you see anybody sitting on the counter top. Come in and ask for Crawford- the store manager. And tell me who you are, and your next smoothie is on me. Also i can better explain the menu for any concerns you should or may have. read more

I come here at least once a week as it's the closest smoothie shop to me . Employees are always unenthused. Smokers out back in clear view, when the line is clearly out of control . Also I'm currently here at 7:30 in the morning and they are out of blueberry already I've never had anything less than great service from other smoothie king locations , so I'm not sure why this one has so many problems . Hire people that actually want to work . read more

I visited this location today and it seemed very understaffed. The two employees that were there were too busy to make sure my order was correct. After remaking my order, I paid them and left only to get back to work to realize they had overcharged me. I called them back to inform them of the mix up and the guy who answered told me he was too busy to get into it over the phone that i needed to come back in to fix the problem. The issue was resolved for me, but there were several guests in there dealing with similar issues. I have worked in customer service for a long time and I have to say quality beats quantity any day! I will not be visiting this business again! read more

I frequent this location because of the convenience to my job. My experiences have always been sub par, but today was terrible! Business was busy and the staff was backed up. I was understanding that it took longer than usual with the orders. What I was not understanding about was the fact that the staff made a customer feel as though she was wrong for ordering too many smoothies at one time. When it came time for mine to be made I was given the wrong order. I let the guy know and he made a frustrated face a mumbled, "oh my god" under his breath. The other employee behind the counter said, "No I heard you when you ordered. That's the right one". As if I'm wrong for wanting the smoothie I asked for. The second employee ended up making me another smoothie which was still wrong. I told him and he just shook his head in befuddlement and said that's not what you said. I couldn't stand there any longer so I took the WRONG smoothie and left. All I can say is I will not be going back. Majority of my staff frequents this location. I will ensure they don't continue. read more

when i would go thru the drive thru i'd catch a whiff of a funny smell thru the window..so eventually i decided to go in to get my smoothie next time..when i did..i was swatting bugs off while she was making my smoothie..despite the 99score..the bananas didnt look as fresh as i would've liked..but the service was ok..the lil teenagers are nice. & my smoothie was decent...but i'll be going to the one down roswell rd from now on read more