I had an incredible experience here from start to finish. The customer service was outstanding--every person I interacted with was friendly, attentive, and truly made me feel valued. You can tell they really care about their customers and take pride in what they do. The quality was top-tier. Everything was done with so much attention to detail, and you can immediately feel the difference compared to other places. Whether it's the product, the food, or the service itself, everything exceeded my expectations. The atmosphere was clean, welcoming, and thoughtfully put together. It made the entire experience even better and showed how much effort they put into maintaining high standards. On top of all that, the overall value is amazing. Not only did I get exactly what I came for, but the level of professionalism and care made it feel worth every penny. I will definitely be coming back and recommending this place to everyone I know. If you're thinking about trying them out -- do it. You won't be disappointed! read more

I tried the Bahama mama and Acai bowl for the first time from this place. The fruit was fresh, naturally sweet and Acai was simple delicious. Looking at the price, I was initially disappointed to see the quantity but by the time I finished eating, it was not only delicious and healthy, it was filling. Pretty good, I liked Acai better due to personal favorite perhaps but I would come and visit this place again. The place had sitting area but I got the bowl to take to walk outside and enjoy the weather. read more

Tropical Smoothie Cafe - BAHAMA MAMA- BOWL & ACAI BOWL - Juice Bars & Smoothies Near Me - Roswell, Georgia

I ordered ahead at 7:05 so that it would be ready exactly 7:30 so I could get back to my mom who is recovering from surgery. I get there at exactly 7:30 and my order is not out and there is no one in the kitchen. A few minutes pass and an employee comes out and starts making something food. I think it is for me but it ends up being for a couple dining in. Ten minutes after I get there he starts making my smoothie. I get it at 7:45. I ordered my favorite the bahamas mama which I always get and when I get home to drink it, it tastes completely differen. I've had good experiences in the past but this was just terrible. read more

I got the beach bum and it filled me up as well as I finished it quick. I got ten quesadillas which were outstanding.

Update 8/21/21 I was fortunate enough to be one of the first 50 customers in line for their Grand Re-Opening last year. As a result, I won a free smoothie every week for an entire year. I have thus been visiting this store on a weekly basis to get a smoothie and wrap, flatbread, quesadilla or sandwich. The service is typically pretty good, but today was ridiculous. There was only one employee up front taking orders, making smoothies and preparing food. There were 8 people standing around waiting for their smoothies and food. This single employee kept calling out for help, but the employees in the back did not come quickly enough. As a result, I waited over 5 minutes for her to take my order. I then waited over 15 minutes for my smoothie and wrap. One thing that is fairly consistent about this store is that it is typically dirty. It doesn't matter whether you visit first thing in the morning or late in the afternoon, the interior and exterior trash cans are consistently full and sometimes overflowing. The counters are always sticky to the touch, and sometimes you can see dried, spilled smoothie residue. The floors are also dirty with straws, strap wrappers, napkins and receipt papers. After additional employees finally materialized, they informed me that they were out of the kale slaw side. So, I had to select a bag of chips or a piece of fruit. In the recent past, they have also run out of chicken, which makes it very difficult to order most of their wraps or flatbreads. In addition, one time they were completely out of lids. They were literally making smoothies and giving them to customers without a lid. I decided to come back another time, because I didn't want the smoothie to tip over in my car and cause a real mess without a lid being on the cup. Being that I have the free smoothie card, I will continue to visit the store on a weekly basis, but I do hope that the operations improve going forward. read more

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Paul was super friendly!! Great Customer service from him!! The drinks tasted better than usual!! Thank you so much Paul!! Great Job!!!

Stopped in here for a quick bite and a smoothie. This location was very clean and kind of quiet. The food menu was larger than I expected. They offer sandwiches, wraps, flatbreads, quesadillas and bowls. Today I ordered the Cuban sandwich with pulled pork, ham, pickles, cheese and mayo/ mustard. It was tasty and warm. There was a good amount of pulled pork and the cheese was melted perfectly. All sandwiches come with a side and I was excited to try the kale and apple slaw. However, while the dressing had good flavor, the kale needed to be chopped up a little smaller to make it easier to eat. The apples were a nice sweet addition but one of the apple pieces included the apple core and a seed... bummer! Of course I also ordered the peaches 'n silk smoothie. It is made with peaches, strawberries, bananas and too much ice. It was bland. I was pretty disappointed with the smoothie. I'd probably come back for the sandwich again but I'll have to try a different smoothie next time. read more

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I came in around 5pm after a workout to grab a quick wrap. I stood in line for 10 minutes, mind you I was the ONLY person in the place, there were 2 workers and I could see 3 orders on the screen they were working on for online/uber eats orders. Neither of them said hello or we will be right with you or anything. So I finally just left. Worst customer service ever. Has happened numerous times at this location. read more

Run by messy high school students. Dirty and inefficient. There were three kids sitting in the back on their phones while people waited for 20 minutes. Someone had to point it out for more people to start working read more

Tropical Smoothie Cafe - Mess all over the counter - Juice Bars & Smoothies Near Me - Roswell, Georgia

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There have been some challenges in this biz over the last few months. But we've returned have after some rocky visits to a few good ones. Things are looking up - and back to the good stuff! read more

It's a smoothie. It's cold. It's sweet. It's fruity. It's pricey. It's good. Glad we had a 50% off coupon . 2 24 Oz classic smoothies came out to 8.06. Yummy. read more

Tropical Smoothie Cafe - Flip flop day - Juice Bars & Smoothies Near Me - Roswell, Georgia

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I drove out of my way to get a shake at the Roswell Location. It says on the door they close at 8pm. I got there around 7:30ish and the door was shut. I knocked and told the girl it's not 8 yet and she tells me "we are understaffed and started cleaning early" and even had an attitude with me. She could have easily made a shake and keep a customer . Unacceptable business ethic. read more

Goodness this place has gone downhill. They've got one poor employee working the lunch shift and she's completely in the weeds. Place is messy, missing inventory, and understaffed. Placing bets it goes under in two months. read more

This was one of the freshest TC I've ever been to. Very satisfied! Wrap and kale salad yummy! read more

Tropical Smoothie Cafe - Kale - Juice Bars & Smoothies Near Me - Roswell, Georgia

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Y'all need to give that white boy raise !!!!!! I went in there yesterday to get some food and he said he was the only one working because everyone else called out. I get a beach club salad and a lean machine and it feels like every other time i go in there one of the others messes my salad up/ something is missing from it but it's usually just something small and can be fixed. this time, even with him working by himself, the dude made my whole order with no issues about it!! read more

As good as I remember it. Haven't had TSC since living in las vegas 10 years ago. Still a great service and great tasting smoothies. Glad they opened one near me. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Roswell, Georgia

Went in today at 7:30am and the server was literally either asleep or with headphones on sitting in a chair in the back with his back to me. I stood there in the lobby knocking on the counter, yelling "hello" and "excuse me" for 6 minutes. The guy never turned around, so I just left. Super creepy, unprofessional and FRUSTRATING. read more

We waited ten minutes in line while the workers were making orders. They saw us standing there but didn't come over to great us or communicate what the backup was. I have never had such a bad experience at tropical smoothie. read more

First the positive, their smoothies are really good. I just got a Green Detox smoothie, something like 150 calories as advertised, but then the employee started pumping cloudy liquid in it. I asked what that was, and she said "water" (because you pump your water out of a dispenser.) After I left, I looked it up, and of course, it's sugar water. Hey, if that's how you make your smoothies, fine- just tell the truth when people ask what they're consuming. read more

They can't seem to keep the lettuce off my sandwich, but the food is still delicious and the service comes with a smile This is a new location in Roswell. For you Orange Theory (next door)Firness dreamers and doers our there, they even offer a free supplement in your smoothie. Better come in and snag all the help you can get for those gains bruh! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Roswell, Georgia

We actually really like the food and the smoothies, when the order is done correctly. The problem however is that every time we have ordered (8-10 times), there is at least one mistake in the order. Missing chips, wrong sandwich, wrong smoothie, always something, and while the owner has made multiple attempts to make things right, the staff just doesn't care. As a small business owner myself, I feel sorry for the owner of this establishment! We probably won't go back. read more

Food is okay, definitely had better at other locations. Staff was rude & we could see at least 4 of them sitting in the back just talking, not doing anything. Waited 20+ minutes for a smoothie & food we had ordered online 10 minutes before arrival. read more

Decided to try Tropical Smoothie instead of Smoothie King today. Couldn't be more disappointed. Staff was extremely dismissive and rude. Seemed like all young staff who doesn't care about good work ethic or not. Both the girl who took my order, AND the girl who put my smoothie on the serving wall were rude and didn't care about anything except hanging out with their 30 highschool aged friends who were there just hanging out. Won't be returning, I'll stick to my smoothie king from now on... read more

A typical visit to get a smoothie during my lunch break. I ask for the bahama mama (which comes with strawberry, pineapple, coconut, and white chocolate.) Girl in front says they are out of strawberries. I saw ok can I sun mango. "We are out of mango." Now they were out of mangos last week when I went (or that's what I was told) and so I settle for kiwi. But not even 2 minutes later her coworker comes in with bins of strawberries AND mangos from the back. Girl in front didn't even look!!! My friend also got a smoothie with bananas in it. The next customer asked for a smoothie with bananas and she says they are out of bananas. And AGAIN, not even 2 seconds later her coworker comes from the back with a literal banana. This is a complaint on the employee. Just plain lazy. read more

I've been to this location twice. Both times it's smelled so bad like burnt bad food. I stayed the first time and left and had that smell on my clothes and hair all day. The second time I had to walk out it smelled nasty. I don't know how anyone can eat at this location. read more

I went in for a quick bite - and it was a great experience. Very quick service and friendly staff members! Food was delicious and hot! I'd definitely come back again!!! read more

Terrible customer service and I bit into what was supposed to be a Caesar wrap and the lettuce was so old it was slimy.

What. Great little spot. Soups, salads smoothie, juices, all with a super smiley friendly service! Enjoyed it a lot. Feel charged and ready to go. Well worth checking out for sure. Lunch, snack, energize read more

The smoothies are good, but i can say without exaggerating that it takes over half an hour to get one single smoothie. Only 2 employees are there and one of them barely even does anything. read more

I would give zero stars if possible. This place is filthy. 1. When I walked in the girl making the food didn't have gloves on and she was touching the food plus the oven, including the chicken with her bare hands. Then she turned around and looked at me and decided to put on gloves when she Noticed me looking at her. Then she was so sloppy that my tortilla rubbed against her tshirt. Gross. The entire place was so dirty. When I got my two smoothies cups they were dirty from where some of the smoothie had spilled over on the side and the girl didn't bother to clean it. She just served it to me like that. The health department would shut it down. The kitchen area was disgusting. I'm posting this everywhere as I hope this will make them fix this. read more

SERIOUSLY GOOD SMOOTHIES!!! Healthy and tasty. Haven't had bad service yet. Thanks, y'all! read more

I LOVE this place just don't really love this location. I ordered a sandwich and asked for no kale but she put "add kale" on the receipt. The smoothies were dripping which kind of sucked because I had 3 to carry. The girl that took my order was so caught up with her friends walking in the door I guess she forgot to tell me they couldn't do minus the kale. Then when I got home one of the smoothies was missing the added chocolate. Just not a good experience. I'd much rather go to the Windward store read more

My love for this place is endless! I have never been into smoothies but my cravings for a smoothie are ridiculous. And I can't leave with just a smoothie, the food is really good. I've had several of the flat bread sandwiches and they're really good. I tried the jerk chicken bowl, thinking I'd try something different and it was good but go lite on the sauce cause it's so hot. The staff is great and attentive. read more

I live about 10 minutes from this location and especially during 2020 would try to order from them and they always cancel my order!! I instead have to order from a location further away from me that always accepts me, and i have no idea why this location just won't accept my orders? read more

Incredible staff and service. Food was incredible as always. Continue the great work! I'll be back for sure.

During the school year I was there basically everyday. This place is like a second home to me. The staff is mostly high schoolers but they usually impress me with the quality of their work. The food is delicious and there is a wide selection of smoothies from chocolaty to fruity. I usually go for chocolaty. As far as affordability I'd say the flatbreads and quesadillas are a reasonable price for the high quality of the food. It usually takes less than five minutes to get your food and even less for smoothies. Overall this restaurant has a great atmosphere, a friendly staff, good food, interesting smoothies and is very clean. 5 stars read more

This place was fantastic and had great variety of choices. I took a massive poop and noticed how clean the bathroom was. The boy behind the counter was super cute read more

Not sure what happened, but this location is challenged. Three staff seemed unorganized. One customer walked out due to wait and he was only person in line. My smoothie was good and came right out. The wrap took 10 minutes. It did not look at all like the menu. The whole thing was heated. The lettuce was hot. Not good. read more

Absolutely love this place! It has such good food and such great service. Would definitely go back!

Avoid this location. Both times I've been, they messed up my order. The second time, my food was sloppily put together (a wrap) and literally fell apart as soon as I took it out the wrapper. The smoothie (on both occasions, different types) were extremely watered down and the cups were dirty. I love Tropical Smoothie Cafe, but will no longer go to this location. read more