Communication is awful!! SNAP is a nice service to have access to as long as they're aren't any complications from the surgery like my daughters cat had. At her cats appointment I was informed that I had to pay more because her cat had 1 testicle. They did not explain they would need to make an incision in his abdomen to access the undescended testicle (so he actually had 2) and the surgery post care was so basic and a simple certificate with his name and the 2 other kittens I also neutered. 2wks after the surgery we noticed a hole in his abdomen near his private area and he was bleeding. I contacted the post surgical number and didn't get a call back until the next day which was a Saturday and on my work number. I was off that day. We couldn't wait for a call back so we took him to the vet that same day we found it. He had an abscess that ruptured and required further surgery that cost almost $700!! We couldn't leave her cat like that so Thank God I just got paid and could put up the payment. I live paycheck to paycheck so I don't have this luxury to spend money like that. That's why we went to SNAP in the first place! I am now behind on bills. On Monday I listened to my VMs and heard a message requesting pictures to be emailed to determine if it's related to the neutering. I never got a response until 2 days later after I emailed a complaint about their poor customer service! Then the lady tells me she needs to see the Vet records. A week goes by after the records are sent and I don't hear anything back, so I emailed again. I get a response the next day that the Board is meeting that night. That was 11/13/19 and I still have not heard back. I've sent another email 2 days ago requesting an update, and an email today requesting to talk to a supervisor or manager. So far, not happy and really disappointed in the service we've been receiving. My daughter's cat is doing good- Thanks to the amazing care he received at Mast Pet Hospital!! read more

SNAP Spay Neuter Action Project - The abscess - Veterinarians Near Me

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This is an amazing service, we just had our 2 kittens spayed on the Neuter Scooter. The process was simple, I called to make an appointment and there were none available so I was put on standby list. I showed up at 730 and after a short wait was told there was no room available for that day. I was called later that day and made an appointment for the following week and was given a discount for having to wait. I showed up for my appointment the following week and was checked in and dropped off my little ones within 20 minutes and was given instructions to pick them up at 1. I showed up at 1 and was given the post-op instructions and had them home in no time. This was earlier today and my kittens are recovering wonderfully. I really appreciate the care and concern shown by each of the people I dealt with from SNAP and would recommend their services to anyone. read more

Thank you, for taking good care of my shiba inu today. She's in a little pain but I know she'll heal quickly. All the staff answered my questions and were very knowledgeable and kind. Thanks again! read more

SNAP Spay Neuter Action Project - Princess Leia's mommy is grateful for SNAP. - Veterinarians Near Me

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I have to say this was the best experience I've ever had for my dog!! They did a beautiful job on neutering my dog. Way better then a veterinarian hospital I got my female pitbull stayed at a veterinarian hospital cost me so much money and they wind up getting infected . I should of just brought my girl to the Neuter scooter Mark my words you will not regret it read more

We came across SNAP at the San Diego Doggie Festival. We took our female pittbull Lucy to get spayed by SNAP. They don't answer emails quickly, so it's probably faster if you call their phone and leave a message - they get back faster to you that way. Scheduling an appointment was easy and fast. We arrived at the location where they told us to go. After we dropped Lucy off, we picked her up 2 1/2 hours later. She was still kind of out of it, my husband had to carry her to the car cause she was still incoherent after the procedure. It has now been two days and she seems to be healing very well. Her appetite was back in less than a day, but we still had to feed her in small increments just in case. So far so good. The staff was very nice, provided us with information we needed, and answered any questions that we had. Payments are cash only. read more

I had an amazing experience with SNAP. We did a stand by appointment and only had to wait 10 minutes to get notified that we were able to get our fur baby in. For all you get and only paying $40 it's amazing! Our dog is a female pitbull so she has skin conditions which they even gave antibiotics for. Everyone was very informative and has a number to call with any questions. I highly recommend it! read more

I can't say enough good things about these people and the Neuter Scooter. Dedicated professionals and amazing volunteers take the best care of dogs and cats under their care. I was so lucky to get an appointment. I'll be forever grateful. read more

How do you promote on social media less than 23 hours ago to come book an appointment for a "Spring Fix" and then when I email to make an appointment all I get is a rejection email with simply "we're full, thanks" talk about unprofessional. No come back in 10 days or next month to check with us. You get donations for what to email people a template that you are full and just keep the profit yourself? read more

Yesterday was the 4th time I have used the Neuter Scooter to spay/neuter my kitties and have never had a problem, not one! Everyone I had to deal with was very professional and polite. My kitties never had a bad reaction and were fine and not in any pain the same day. I appreciate the low-cost for the service that would of cost way more if I had to take him to the Veterinarian Office. I trust the SNAP Program & the Neuter Scooter 100%. Thank-You so much. read more

SNAP Spay Neuter Action Project - Veterinarians Near Me

Just had my little taken care of ! Thanks guys you have helped so much ! These guys are the best,even if it's not your cat and wish to help the overpopulation of animals. Take them to SNAP! It's cost is very helpful and cheaper than most ! Thank u again read more

The NeuterScooter is a wonderful program that I greatly appreciate. My puppy TrixieBee was spayed on Saturday, May 8 and she is doing terrific! I was so impressed with the genuine caring of the staff on Saturday when I was checking in. Dorell was very patient and stayed calm regardless of the volume of clients. The Vet techs were gentle and showed empathy for each animal that was there for surgery. Our vet himself was really laid back and professional. TrixieBee is recovering nicely from the surgery and her incision is very miniscule. You can see the healthy healing & I'm so grateful for superb care. Additionally, while she was under, they pulled her last "deciduous tooth" without any additional charge! She was up to date on her rabies shots and she'd just had her nails trimmed. Otherwise, they would've offered both to her also. I am so grateful for professional, caring vet care for my TrixieBee. She is healthy & happy! Thank you, thank you!!! read more

Snap is a wonderful way to get your pet spayed or neutered! The staff are knowledgeable, kind, and will swiftly answer any questions one may have about his/her pet. I have had three cats neutered and a dog spayed without any issues. They are so good about giving out pre/post op instructions. I will continue to take my animals to them whenever I get a new unspayed or unneutered pet! They are the best!!!! The doctor even called the next day to follow up on my dog. read more

Did a great job. My fur ball is doing great. Someone canceled and I got a call to bring my girl. All said and done great job.

We did everything as instructed and got to our appointment early. When charged we now notice the discount of $10 off the 2nd and 3rd pet in the household. We brought 2 kittens (sisters) yet they didn't give us the discount. When we went to pick them up they told us that they had put them in the same carrier or kennel (can't remember which) even though we had brought the kitties in two separate carriers. Due to this the cats fought (it was after the surgery and one was in pain) and the other one got a scratch. We checked them when we got home saw that their glued cut was a bit open so we had to check on it more often and clean it for it got dirtier easier (it is now fine). We also saw that they didn't do certain things they said came with the package such as clip their nails, flea control for they have a lot of fleas and we had mentioned they have worms but we were given none of these items. When trying to speak with the person during pickup they ignored our concerns and was too busy with other customers. I give 5 stars for the surgery but 3 stars for the customer service/people working there. read more

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I recently had our new Yorkie puppy neutered at Neuter Scooter (SNAP) and must say I was very impressed by the level of care for the cost. Thank you private donors for all you do to make this program great. Not only did they neuter, we received an updated rabies shot and county license. These folks really care about your pets and offer great service. Rebekah is awesome too. Thanks again! read more

My name is Brittany I recently took my 1 1/2 year old boxer to get fixed, I moved to ca from az recently were prices are not as high I called around and got quotes like 2-400$ I called affordable spay and nuter and there was a lil bit of mix up as far as my dogs weight but I spoke to the staff and fortunately they didn't charge me for my precious Kia being in heat its so close to Xmas that the quote I got on the phone was a tad off so in the end she's home and recovering beautifully and I really appreciate the staff working with me and I will deffantley bring her back there!! Thanks again Merry Christmas!!!! read more

I had my weim neutered by SNAP. Had an awesome experience. Though the location of the bus was not exactly clear we figured it out. I would highly recommend SNAP to any pet owner. Extremely affordable, my vet was charging $670 for the neuter and did NOT recommend taking my dog to the neuter scooter but after doing research and reading the yelp reviews I was confident with my decision. He was well taken care off and they called to follow up on the dog a few days after the surgery. read more

Just wanted say Thank you for all you do and keeping up great prices and fast service. Really appreciate all you did for my dog Max his happy and so are we. Everyone was so professional. And, he even got a teeth pulled without charge that's a plus. The cool thing too was I didn't have to give meds pretty cool the meds were already in his system must be something new at least for me. read more

Today I took our Ellie andYogi to get spayed and neutured. What a great program. Thank You for being awesome and friendly. read more

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Very thankful for the SNAP program. Got my male cat neutered by them recently. I filled out my request form online and was contacted to schedule my appointment in less than 24 hrs! The staff and volunteers are very knowledgeable and friendly, you can also tell they really care about all the animals they help. read more

An amazing program, and they provide everything for the pet including the E-collar. Pricing is great, 90 for my bigger dog! The volunteers are sweet and helpful! read more

I am so grateful to SNAP when getting my two fur babies spayed. Not only was the service free for military families but it included a mail trim, micro chip, vaccines, cone, and pain meds! I was so floored to find something like this for us. Even if it was not free, the affordable prices were amazing. I had held off for 2 years to spay my dogs because I was quoted HUNDREDS of dollars from other vets. Not only were we not aware military was free but they informed of and directed us where to apply. I was emailed almost immediately for every question or concern and were able to be schedule the same month. They were set up at the park and everything was a breeze and stress free for all parties. Everyone was super sweet and I cannot rave enough about them. My fur babies are on day 5 and are as good as new. First day they were a bit groggy and rested a lot which is normal by the next day they were a handful again haha! Incisions have looked great and healing well. Thank you so much SNAP!!! read more

Love, Love, Love SNAP! Have helped several friends get their bully's neutered there and they've all raved about it. They tell me they can't get over how professional, organized, customer oriented and nice everyone was. Thank you for ALL you do!! read more

SUCH kind people who TRULY care about you and your animals! I had 4 of my girls fixed (1 cat and 3 dogs) one of my dogs Lilo ( a chihuahua pug mix) cried the entire time and Kylie (one of the workers) literally held her and comforted her from start to end!! My female dogs are now Fixed, they all received their rabies vaccination and it couldn't have happened without the Neuter Scooter!! Kind people looking to help you and your animals revive the care they need without breaking the bank!! LOVE LOVE LOVE read more

I absolutely love SNAP!!! I had my lil chihuahua Jax (male) and my pit bull Kahlua ( female), spayed and neutered with SNAP! Everyone was extremely helpful from beginning to end!!! My fur babies were very well cared for in their hands!! I couldn't believe how adorable it was!!!! GREAT SERVICE FOR A LOW COST!!!! If my fiancé would ever allow me to get another pup, I will definitely use them again!! I now refer all my friends and family to go there!!! Anyone can afford their prices!! Thank you SNAP for all you've done for my furbabies!! Your staff was GREAT!!!! read more

I just had my dog neutered today. Every person that I dealt with was kind and professional. I would recommend this service to everyone that needs a low cost spay or neuter. Thank you so much for a wonderful experience from beginning to end! Ann and Tango read more

Thank you so much Rebekah and the whole SNAP team for making this process easy and affordable! The check-in and check-out process was well streamlined and my pup was back on his feet in a couple of days. Thanks again! read more

I had a wonderful experience with SNAP! They were extremely helpful and squeezed me in so I could get my female cat fixed as soon as possible! She was very drowsy when she first got back but was up and about soon after. Her recovery has been very smooth and they did a great job with her! Very thankful for the work they do! read more

Excellent service. From the fast scheduling with Molly to the Veterinarian and assistants. We arrived with our name in waiting list and within 20 minutes they had a no show and our puppy was accepted to get fix today. Our pup was resistant to go inside and they ask us to bring him inside and support them during the weighting and the injection. We're very pleased with the service. For one price he receive the procedure, collar, nail trimming and rabies vaccine. Thank you SNAP and their neuter scooter. read more

This in an amazing project! They are organized, professional and run like a well oiled machine. Their mission of spaying and neutering pets is a noble one as people are generally irresponsible not only with their own lives but with their pets as well. SNAP called me 3 times with the 3rd call being the day before . This is AWESOME because we are all so busy its easy to confuse or forget appointments. I arrived at 7 and the process went just as they described. Dog was picked up at 1230 and mission accomplished without a hitch. Thanks SNAP for doing a great service for a very reasonable cost. read more

I had a two year old, Exotic Shorthair cat spayed on the SNAP bus in City Heights. When I picked up my cat, I was matter-of-factly told "Oh, by the way, the female was pregnant." When I asked how far along the kittens were, the technician callously told me she had no idea and walked away. I stood there with my mouth open. Although I had no idea my cat was pregnant (I had just gotten her from a retired breeder less than three weeks ago), I would have appreciated a phone call and been given the option of aborting the kittens or keeping the kittens based on their ages. I may not be gainfully employed right now, but I have ties with a lot of rescues--one of them being a Persian Rescue group. Although I understand SNAP is looking to assist with the cat and dog population, the SNAP bus is available to the community for those who cannot afford "normal" veterinarian spay/neuter costs. I did not see it on SNAP's website that it is SNAP's priority to annihilate any potential cats and/or dogs that may come into the world. I feel they took away my right as a pet parent, primarily because they felt I was low-income. I also felt the attitude of the staff was indignant, hardened, and removed--not at all the attitude of fellow animal lovers. Given the fact that a phone call was made and a voice mail was left on my phone indicating the six year old Exotic Shorthair I had was not eligible for neutering, I think it would have been appropriate for the person in charge to call me and indicate my female Exotic Shorthair was, in fact, carrying kittens. For me, it goes back to animals not having any rights, and people who are deemed low-income having less rights than those with money. Shame on SNAP. read more

I took my 1 yr old dachshund here .. when I I scheduled it I was super nervous just being a dog mom but Amy was super nice and sweet I did tell her he already had the rabies shot from what she told me she put down doesn't need rabies . My husband went and took him to his apportionment Sarah was the one that was doing check ins all she asked was "did he get the rabies shot " my husband "yes" not once did she ask for proof but he did have it with him .. she wasn't patient enough to let him show her so she says he's getting a booster . My husband thought it was weird but didn't think bad of it . We come back and pick him up and I lost it he broke out in hives and swelled !! The RT didn't even notice it at all!! They were just about to send my dog home like this! I don't know how you don't notice it! He's red and swelling! Lucky they gave him a steroid . I feel like they didn't really care but Sarah was quick to take my money . If I don't have "proof" or you don't have the patience deny my service ! Honestly just save the money and get your pets fixed at a hospital I'm NEVER going there again . Two different people came out to talk to me one of them was nice and checked in with me after but it was just so upsetting I feel like my dog could've died if I didn't say anything ..4 hrs later he started swelling again went to the ER twice!! Honestly worst 4 nights of my life ! And Benadryl and a antibiotic later . I will never forget this I don't recommend them for someone who's "non profit" I feel they didn't care at all and we're quick to take my money . Train your staff better to be patient and caring and pay more attention!! This was at the El Cajon location on 2nd st . read more

My dog was neutered here today and while there was no problem with the actual neutering so far, I realized after getting him home they had cut his nails without permission. It would have been fine but I dremmel his nails AND they cut his quick which has me quite mad. Also didn't get the rabies shot I was told he would over the phone. read more

Extremely pleased with everything about SNAP. My puppy just got fixed at a Neuter Scooter and i couldn't be happier with the service provided by Molly, the volunteer who facilitated the process, and the nurses/doctor on site. All very professional and passionate about animals. The procedure itself was very well done for a very affordable price. Thank you SNAP! read more

I was very skeptical at first, but it was recommended by someone who worked at Petco. The price is affordable. They call you prior to your appointment and remind you of the things you need to do. They are friendly and helps answer any questions or concerns you may have. I signed in/dropped her off and was given a pick up time. They provide you with instructions at pick up and within a few days, my dog was back to normal. Thank you SNAP! read more

Great with all the pets! Grateful for the low cost and care for my cat Leo. Thank you. He is doing great!

Since I can't give zero stars I will have to say that they were very affordable and for a small fee they can register your pets annual license (much cheaper than doing it yourself). Now on to the reason(s) why I would NEVER recommend SNAP. I had a little time to kill before picking up my dog (about an hour and a half) so I figured I would catch up on some reading. I parked 2-3 parking spaces away from the RV where 4 SNAP employees were sitting outside. For the next 90 minutes these women were loudly bashing a mutual friend, which normally I would have giggled at and gone back to my reading. However as time went on I began to wonder who was keeping an eye on our animals. When 1pm came around we were all gathered around to receive our pets. I was given my dog with his bum and tail COVERED IN FECES! He was in his own mess long enough that it dried and had to be cut out of his fur. So this tells me no one was really watching out for him post-op. It's sickening to think that people like that are being held responsible for operating on animals. When I asked about the feces I was told to "wipe him down with a wash cloth." Doesn't work for large messes squished and dried into fur. -not sanitary -not compassionate or caring SNAP definitely needs to be monitored more closely. They need higher standards of sanitation and safety. Also they need to screen their employees. Sheesh! read more

SNAP was a great resource for us when we adopted 2 cute kittens. They provided us with information and once we made an appointment, it was an easy process. This is the most affordable spay / neuter program that we could find in our area, and our cats are healed and happy! read more

MEDICAL STAFF RATING: 5/5 Stars CUSTOMER SERVICE RATING: 2/5 Stars I made my appointment about 2 weeks prior to my dogs' surgery date. I spoke to a very sweet lady who went over, in-depth, with me what to expect since I was put on the stand-by list. I was specifically told that by being on stand-by it was not guaranteed that my two dogs had a spot, and I completely understood. Now where the misunderstanding starts here is that I was also told that I was FIRST on the stand-by list and that there would be a good chance that my dogs would be able to get fixed because people cancel or don't show up, but we'll get back to this part later... Then I was called two days before the appointment to confirm, and I was asked to "please not show up any earlier than 7:30AM for check in". No problem. I pulled into the lot exactly at 7:30AM, and I was in line by 7:31AM. Yes, I really was checking the time because I wanted to be sure that I wasn't late. The manager, Sarah, was standing at the counter and started to check me in when she said "Okay, so for stand-by appointments it's first come, first serve." I stopped her there and said, "You don't mean that check-in for stand-by is first come, first serve for dogs to get fixed, do you? I was told I was first on the stand-by list and that I would probably get seen because people don't show up." She replied, "No, yeah. It's whoever checks in first on the standby list gets to go in first." I replied, "Well has anyone also already checked in?" And she apologetically nodded her head and said yeah. I started to tell her what I was told about not checking in any earlier then 7:30 just two days ago, etc., and she quickly dismissed me and just said "Well, I'm sorry it was explained to you like that, but if there's any extra cages we'll let you know." Afterwards, when I'm filling out my paperwork, my two dogs start barking after seeing another dog (admittedly, very loudly), and the same woman screams at me to "PLEASE MOVE YOUR DOGS AWAY SO WE CAN HEAR." I get they were loud. I even apologize for that, but there is no need to scream and shout. You signed up to work with pets, and last time I checked, yes, dogs bark...A LOT, some more than others, especially when in an unfamiliar environment with other dogs. Vet offices deal with it all the time, and that's in an enclosed environment. This was outside in a parking lot! I just don't understand the need to be unnecessarily rude?! When I was leaving the parking lot after my dogs were taken into the mobile clinic, I did see a sign that asked for owners to leave their pets in the car during check-in. That was very surprising to see because it's pretty common place not to ever leave your dogs or babies in the car. The high that day (8/1/17) was 80 degrees, at 7:30AM it was probably about 70 degrees or higher already. So no, I understand you guys want your check-in process to be as smooth as possible, but like the rest of the pet owners there that day, I wasn't and didn't leave my dogs in the car at the convenience of you hearing better. But to completely switch gears here, thank you to the medical staff for the procedure itself, the call check-up after dogs' procedures were done, and voluntarily helping me carry my dogs to the car afterwards (because they didn't want the dogs to walk on the hot pavement)! You all made this experience worthwhile! read more

the people on the Snap Spay Neuter Scooter are paid employees. the people you see at fundraisers events are all volunteers this is a true low spay neuter program. they do not add charges on when you get there. but with out others to step up and help with donations or fundraisers. this will not be able to help with affordable spay and neuters read more