I am in the process of possibly buying a motorhome from Interstate RV though Rusty. He's a hoot…read moreand we have fun communicating. We live across the nation from Interstate, but Rusty is working hard to show us the coach through his pictures and his verbal descriptions. We'll see if we like the motorhome enough to purchase when we actually lay eyes on it and drive it. Here's to great customer service so far! Thanks, Rusty!

Wow! I love this place! As a newby I walk in to buy window caulk for my new/used camper & they…read moreprovided me with knowledge about a multitude of different RV Life questions. EXCELLENT CUSTOMER CARE SERVICE, seemingly great to equal pricing on the products & a very pleasant atmosphere! Great work Interstate RV & perfect customer service from Chad Arnold, I feel wiser already!

Norma was amazing. She was so sweet and helpful. She spent a lot of time helping us figure out if…read morejoining the Good Sam membership would be worth it for us financially. We were so grateful for her help and cheerful attitude!

Vandy in parts made it so simple for me to purchase a toilet for my R.V…read more. Also I had trouble on the website , ordering it and Rick in retail fixed all the problems that I had and honored my coupon. Also, Samantha Morrillo in service, as always resolved and took care of any and all issues.. All three of them deserve a promotion in my opinion... If I can continue to have this kind of service.They will have a faithful customer forever... We have had a lot of situations in the past but I am thankful for these three... Thank you, Camping World, and please take care of them so that we don't lose the good customer service.

I had an excellent experience with General RV Center in Ft. Pierce purchasing a used Winnebago…read moreClass B sight unseen off a listing on their website. Called on Monday morning - spoke to Craig in sales - no sugarcoat, just a description of unit and what it needed to be perfect, which I had gleaned from photos and mainly involved detailing paint due previous owner did not know what wax was - made appointment to see on Weds as coming from out of state - had a 1 way rental car and was fully prepared to make it 2 way if unit or dealer did not match expectations. Arrived as planned, Craig was there and we viewed unit - just as described regarding cosmetic issues and it was completing pre delivery prep with service where they were going through everything per Operations Manager Mike, who ably answered a slew of technical questions. As part of their process the unit had a complete checkout of every system with subsequent repair of findings that included roof seals redone, an oil change, etc. which saved me from doing later along with a new propane tank precautionary. Went to talk with Mike the finance guy and completed transaction to purchase - he explained warranty contract options in a low key manner along with other things along a "keeping the customer informed" vs a pressure sales tactic which was appreciated. Worked with Travis over the phone in a Michigan office to set up insurance which beat my USAA add on to existing policy, utilizing not only that discount, but a bulk dealer rate - easy and again low key approach. Spent a good amount of time with Brandon who went over every system on the coach, ensuring I was comfortable and understood functionality. Finished all that up with transaction completed, unit sitting outside when Brent came up and asked if it was OK to delay my departure 45 minutes as they wanted to change the roof air conditioning unit as it did not seem to be cooling 100 percent - keep in mind that we had been in/out of the coach a dozen times with outside temp in the 90's and the transaction was completed - service tech subsequently installed a brand new roof unit. Yes this is a long review which didn't even cover everything, but my experience as a customer was outstanding. Every General RV Center employee I encountered from the front desk staff all the way through to management were personable and proficient. The company clearly exceeded my expectations purchasing a pre owned unit, doing things they didn't have to, which reflected integrity throughout. My 400 mile drive back home was serene, with the value of my purchase crystal clear due to the transparent pricing and their prep work - a 6 year old motor coach with 7800 miles (not even broken in) at the lowest price in the country for that particular model. So if you are looking at General RV reviews, of which there are some negative doozies, please know that this former FedEx Aircraft Maintenance Managing Director, found the Fort Pierce FL location to be extremely well run and would definitely look to do business with in the future!

1st Appointment made in florida scheduled in Michigan. 2nd…read moreApp. Hitch to be installed defective. 3rd App. Forgot to order part and part out if stock. Ordered again. 4th App. 4th Friday in a row. Part installation est. 8 hrs. Hour 14 and counting. No updates, call back At 56 yrs old...worst service EVER, at a professional dealership, non the less!

We just purchased a Rockwood Pop Up, the transaction from beginning to end was perfect. Vinny in…read morethe shop was very cordial and accommodating in reviewing every feature of the unit. He even went as far as reviewing some items twice since I was not present for the first tutorial. We had visited numerous facilities in the area looking at new and used items. We are so happy that we selected to do business with Tropical RV! Vinny definitely is worth his weight in pure gold! Thank you guys for being so accommodating with our purchase!

I was looking to upgrade my travel trailer from the starter one I bought a year ago. I had been…read moreeyeing one at Camping World, but they play games by raising and lowering the price on your favorites. Not cool. I found the same model, but new at Tropical RV. I called and spoke with Bob. He was very direct, some people might not like that, but I did. He's not a slick salesman, he's very knowledgeable and will answer all your questions. I looked at the TT, got an ageable price on my trade, and purchased. I had to wait to pick it up, as I was traveling. My pick up experience was so amazing! Vinnie is great. He's a perfectionist, so you know you will be safe towing your travel trailer. He went over ever system in the unit, answered my questions, and offered some great advice. I wish I had found them for my first purchase. I feel I got a better overview of my TT and I had so much support on getting it ready for my vehicle and safely leaving the lot. I will definitely do business with them again. Hopefully just for maintenance and such, but I really liked my experience here. I also met Jim, the owner, he's wonderful. Local boy. Wendy was also there today to help with tags and other things. This place is not out to get as much of your money as possible and not care if you come back. They need to make money, but they want you to have the right RV at a fair price. They definitely provide the support you want.

He provided the information and documentation that I needed to understand what had to be done to R…read more& R my Norcold Refrigerator

My family and I were traveling A1A enjoying a few stops along the cost. We stopped at Loggerhead,…read moreJuno Beach and Jonathan Dickerson before heading over to Palm Beach Motorcoach Resort. On the way we noticed a few issues with our coach. My RV Guy Rick made arrangements for a service call and upon arrival got everything working properly. Thanks for saving our vacation. I highly recommend My RV Guy.

I purchased an RV from Atlantic RV & Service. I paid $40,257 in cash for Radiance Ultra Lite 28OD…read more I dealt with Jacob Frasier who worked in Sales and Finance. Upon initially receiving the RV I was pleased with the state of it as well as the man who delivered it. After troubleshooting a few items with Jacob I made a list of items that Jacob and I were unable to fix. The list was as follows; Scratched decals, Front door doesn't lock due to hinge being set improperly Screen door that does not stay closed (not engaging in the hinge either) An exhaust fan and light over the stove that doesn't work A light fixture over the kitchen sink that doesn't work An awning (electric) that imploded upon first use. Jacob turned me over to a lady by the name of Kim who no longer works at Atlantic. I was then turned over to Abby, then with apologies they turned me over to the warranty department. The warranty department never returned my calls or responded at all. I went back to Jacob as a voice of reason, who I had a very educated conversation with in which he turned me over to Paul the service manager. Paul unfortunately enlightened me to that fact that most of these service issues were present prior to the delivery of my RV. Paul was very detailed and made a thorough list. He asked me to be patient and wait until after the Fourth of July allowing him to get a bearing on these items. I waited until Friday July 9th to contact him. On Monday or Tuesday the following week he returned my call and it was as if we never had the conversation. All details we had previously discussed were lost. He had clearly enjoyed his holiday weekend and failed to attend to business matters. It was at this point he told me to drive my RV 3 hours north to their repair shop. My next calls will be to the owners of Atlantic RV to express my disappointment. My RV was delivered in mid April, 3 months later I am being forced to leave this review as well as seek legal council. -Jacob please reach out to me so we can deal with this matter amicably. This is my last effort to resolve the situation.

Our sales person Cristal Rodriguez told us we had a week to decide on a Class A Motor home after we…read morepaid the $500 deposit. We decided to keep looking after 3 days and they refused to refund our deposit. The motor home had 10 yr old tires and they did not want to replace them. We asked to have a manager or owner call us and no surprise we never received that call back. Zero integrity company! After reading google reviews I'm not the only customer they have pulled this scam with. Beware!! Take your business elsewhere!