Great timing and great customer service. My truck stopped running and I called my insurance company…read morefor a tow , the first one they called said under 60 minutes and I had waited over 2 hours, then they called Flash Towing insurance said another 60 minutes. It was dark, late and rainy and I was tired and irritated. Flash Towing came in about 30 minutes or less. The guy Buzzy was extremely helpful and went above and beyond to make sure I got home. He even went out of his way to try alternatives so I wouldn't have to pay for towing. You can tell he's just a kind hearted person naturally which really goes along way when you're having a horrible day. I would definitely recommend Flash Towing and this we'll be the only tow service my family or myself will ever use if I ever need one again. Thank you so much Buzzy for really going out of the way doing the extra to make sure I got home.

From the owner: Towing & Recovery in a FLASH! All operators are also…read moremechanics who can get you up and going in no time. Lockouts and more

Matthew from Complete Towing & Recovery saved the day. On a very hot Sunday, when service stations…read moreand car rental agencies are closed, he towed our pickup truck stranded on the side of the road to his business and then dropped us off at a local Scottsboro hotel, giving us local recommendations for food and services. While finishing a meal at the only restaurant walkable from our hotel (since ride-sharing services had no drivers in the area), and while strategizing how and when we were going to make it home over 600 miles away, we got a phone call from Matthew indicating that our vehicle was fixed and ready to go! Based upon our description of the failure, he had diagnosed and replaced the defective part within a couple of hours at a reasonable price. Thanks again!

Complete Towing was great to work with, the response time was great they showed earlier than they…read moretold they would, the driver was extremely knowledgeable about towing and how to handle the situation at hand

Called at the last minute for oil change & tire rotation. They got me in. Came over picked up my…read moreF-150 King Ranch. Got everything done that I asked for. Dropped my truck back off. When I went to get in it I realized I had left my wallet on top of the dash. Had $500 cash in it. My wallet went untouched. Unbelievable. I've been dealing with The Harbin's for the last 25 years. Have always provided exceptional quality & service. This just backs it up. My 26 year old son will be with them now for the rest of his life THANK YOU!!!! Jeff B

A large lack in unclear communication that definitely needs to be addressed…read more Left with more questions than answers, phone calls that never get returned, and unclear runaround answers to make excuses when they can't provide clear answers. False reports for a $213 paid diagnostic service that was originally quoted at $180 (This is not labeled as tax on the invoice but as a $23 "shop supply charge" ) as well as false reports made on other components of the vehicle not related to the original diagnostic service. Unless my car ever needs dealer-specific recalls for immediate safety concerns I'm probably going to stay away from here.

Y'all were great!! Wouldn't even consider anyone else to call!!! A+!…read moreFast and friendly service!