I have been religiously coming to Sandy for about eight years, receiving both waxing and facial…read moreservices. Truth be told, I should add "therapist" services to this list as Sandy is a truly warm and caring person and will listen to me go on ad nauseam about literally anything and everything for which I need to vent. She will not rush a client out the door when they need to talk, even if she has another client waiting. I was actually in the salon receiving a waxing when "Sindy" (previous one-star Yelp reviewer) came for her appointment. Due to the need for privacy, and also because of COVID, Sandy only has one client in the salon at a time. She keeps the front door locked as she doesn't want other people like delivery men walking into the salon when she is servicing another. The Yelp reviewer "Sindy" who left Sandy a one-star review (please don't confuse her with Sandy) started texting about ten minutes before her appointment to let Sandy know she was there. Mind you, Sandy has on a rubber gloves and a face mask at this time and is very busy focusing on my lady parts, and not her phone (I had been running a few minutes behind, and Sandy was hurrying to finish my treatment). In the few minutes it took her to finish me up and head out to address this client while I dressed, "Sindy" had knocked several times on the door and sent no less than FIVE separate texts, the last at 3:17 (her appointment was at 3:15) stating that, if Sandy didn't respond, she was leaving. Sandy walked out to the front porch, and I could hear "Sindy" immediately begin to raise her voice at her, telling her how she needs to run her business differently, answer her texts, etc. Sandy calmly explained that she had a client getting dressed and she'd get her in as soon as the room was sanitized and re-set for her. This was not good enough for "Sindy". She continued to berate Sandy until Sandy finally told her that she thought they had better just cancel the appointment as they obviously were not going to "click" as aesthetician /client. Sandy kept her head and addressed the matter in a professional way. She could easily have snapped back at this person who obviously wasn't going to use her services anyway, but she didn't. As a small business owner myself, I can tell you that I also wouldn't want a client such as that in my office, and I think that she received the result she deserved from her behavior.

I came in for fat reduction and skin tightening. My tech Gabby made the procedure go smooth. She is…read moreamazing and the procedure is great. I feel like this is a good alternative to a tummy tuck.

KAYLA- book with her and if you don't , don't say I didn't tell you so! She was amazing, efficient,…read moreand mama is smooth as a baby's bottom! Will be rebooking with her!! Finally someone that I can choose consistently I was loosing faith for a min! Thank you Kayla!

I did a walk in for a wax and the front desk girls were nice and really informative of all the new…read moreproducts since it's been 2 years since I visited a EWC. My waxer Tere was also really great and made me feel comfortable while being fast and efficient. I'll definitely be coming to this location from now on!

Love, love, love this Salon! Clean, professional, and the…read moreambience is wonderful!! Vivian is the owner, and her technicians are excellent, detail oriented, and friendly!

I scheduled two hair spa appts for my friend and myself. When looking online they had a bunch of…read moreoptions for upgrades, so we did 90min which included shoulder/neck massage, facial, and hair spa. The best way to describe the experience is a nail salon trying to be a spa. The massage screamed nail salon massage- kinda hurts, kinda all over the place, no technique or real skill. There were weird transitions between the tools used as well. One minute a head scratcher was used, then the facial started, more hair, then facial, then massage... plus the transitions from hot to cold was weird. Steam in the face, then a cod face mask and roller, with a warm eye mask. So weird. The hairspa part was rough. No circular massage or scratching, it was just hair washing and really hard scraping with nails on the scalp. This lasted an hour. Then, I sat awkwardly in front of a mirror while she brushed my tangled half wet hair and blew a blow drier thru it. I have naturally curly hair, so she ran her fingers thru my hair as she blew the hot hair so it made my hair really poofy and wavy. I told her she could stop, so I could manage at home, and she continued. Finally she stopped. At the end, they gave us some tea and she watched as I tried it. Made me question what was in it lol I also paid for an upgrade for scalp analysis, which involved them pulling the camera and looking at my scalp after it was done and she said "see? All clean." Great analysis. The atmosphere was cute. I'm sure they do such a great job with their other services, but if they want to advertise hairspa, they should lean more into the spa piece of it and learn about different types of hair.

I've been getting a wax from Gloria for about 6 years now. She is amazing and so friendly! She's…read morequick and painless, which helps a lot! I just got my first facial and my face feels amazing and I could seriously see a difference before I walked out. She's amazing, I highly recommend her for all of your skin care needs!

I have been coming to Gloria for years for my facials and have never been disappointed by her…read moreprofessional service! She gives personalized recommendations after examining my skin giving a unique experience. I have always come out relaxed and refreshed with every facial. Gloria takes the time to explain what will be done during the visit and gives time to ask any questions. Overall, I would recommend coming in if you're interested in a calming experience and want your face glowing afterwards!

I called last minute Sunday Morning inquiring on facials. Rachel was very helpful, communicative,…read moreand was able to get me in with Linda for my initial facial here. Upon walking into the spa, I felt a sense of calmness. The spa was simple, cute, and appeared clean. Staff were very friendly and welcoming. I received the 60 min custom facial. Linda was very sweet and informative. She gave excellent advice and wasn't pushy at all about products or services. I loved how direct and realistic she was about costs, products, and services. I felt she genuinely looks out for the best interest of you and your skin. She was very professional and was good about communicating every step of the way of what she was doing and ensuring I was comfortable. She also took the time to answer my questions and address any concerns I had. I felt so comfortable from start to finish. Thank you again Rachel for connecting me with Linda and thank you so much again Linda for taking me in on such short notice, especially after your normal hours, and for your excellent service! I left the spa feeling so relaxed and my face feeling so clean. I have my 2nd facial booked already and will definitely be coming back to see Linda again. I so can't wait!

Roxanna has been the most unprofessional, unreliable representation of this business. I scheduled a…read moremassage with her about a year ago and was messaged 20 minutes before my appointment that she would be an hour late. As we started our appointment, I started to put my belongings in the bag they offer only to discover someone else's dirty socks already in there!!! As the massage concluded, Roxanna said she "forgot" about my cupping services and said I would be offered a credit for my next visit. I asked to have someone call me about it, and never received a call from the manager. I decided to give Atma a second chance and booked a massage with cupping for this morning. Roxanna messaged me two hours before my appointment to say she could not do my massage, and offered me another masseuse at 2pm. I had taken the morning off from work, specifically for this appointment. I asked her to refund my money instead and have not heard a single word back. I highly recommend staying away from this day spa! They are unresponsive and unprofessional. Your money is better deserved elsewhere.

If you are looking for an amazing facial go see Liz! She is professional, caring and very…read moreknowledgeable with the skin and products. Her room is quaint and cozy too.

Received my first facial and I must say it was so relaxing. I left with a glow and feeling so at…read moreease. Liz was so calm and pleasant. She explained each step and made sure I was comfortable. Her spa is so inviting and has a welcoming ambience. I received a much needed shoulder massage during the facial. I am not sure what products were used but they did have a nice scent. With each application of product I felt my face becoming pure and clean. My favorite part was the warm steam flowing across my face. I love how soft my skin feels and how it glowed. I made another appointment before leaving. This will be an ongoing treat to my well being.

Alex is so kind & welcoming! I instantly felt so comfortable with her! She seems educated and…read morepassionate about what she does, and about making people feel good & confident in their skin! I had the best experience

Alex is awesome!!! I was a bit nervous and a bit excited going in. She was gentle yet effective and…read moremy legs look and feel Amazing!!! Husband approved and appreciated

Love the new space. It's chic and relaxing. Jenna is the absolute best, it's apart of my health…read morecare now to see her once a month for deep tissues. She gets the job done!

I got my first facial from Gina 20 years ago, and I've been seeing her every six weeks…read moresince--without fail. Gina is the reason no one believes me when I tell them my age! Her skill, her products, and her consistent quality have always been top-notch. Now, in her stunning new spa, she has created a truly luxurious sanctuary that soothes the soul the moment you walk in. The atmosphere is serene and elegant, and you can feel the care she puts into treating your whole being, not just your skin. In addition to her exceptional facials, Gina also offers a thoughtful variety of services that make it easy to care for yourself head-to-toe. If you're looking for expert self care in a beautiful, calming environment, Gina's Estheem Spa is simply unmatched.