I had previously been very happy bringing Max here, which makes this review particularly disappointing to write. The staff have always been sweet and friendly with both of us. Unfortunately, my experience when something went wrong changed my confidence in continuing to trust them with his care. Max went in for his a grooming appointment with no irritation or injury to his belly. I requested a shorter summer cut and trusted the professionals caring for him to determine how to safely execute that request. He was not himself the following day, and by Friday I discovered significant irritation in the area that had been closely groomed. It continued to worsen and ultimately required an emergency veterinary visit, antibiotics, pain medication, a cone, and several days of wound care. When I contacted the business, their response focused on the fact that they had not observed an injury during his appointment and that I did not identify the irritation until after the grooming. They declined any responsibility or reimbursement. I wasn't looking for an admission of wrongdoing or expecting them to cover a large veterinary bill. Maybe a refund of the grooming fee, a discount, or another meaningful gesture would have shown me that they took what happened to Max seriously. What concerned me most was the lack of accountability once there was a problem. I sent a final message explaining why their response had damaged my trust and asking them to cancel Max's future appointment, and I received no response at all. My dog is family to me. I willingly pay for quality professional care because his safety and well-being matter enormously to me. I need to know that the people I entrust him to will not only treat him well when everything goes right, but will respond with care and accountability if something goes wrong. Unfortunately, after this experience, I no longer have that confidence and will be taking Max elsewhere. read more

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Everything' when I went in to check them out they wanted to meet Boxler.So went home and got him. Made the app.Have never taken a dog to a groomer so a little in easy, My groomer of 30 years under the weather. Took him to the app. They so happy to see him.He was beautiful- hard to do as he a show poodle- When I picked him up he ecstatic and every one. there took beautiful care of him. Saw other dogs going home and they too were beautiful! read more

My mini goldendoodle is terrified of loud noises. Her whole body would quake, and she would try to run away when we'd take her to her previous groomer. We switched to Snazzy Jazzy's, fearing that she'd struggle everywhere we went. Instead, she now loves her groomer. She greets them with a joyfully wagging tail, and it gives us a lot of comfort. In the past, groomers didn't listen to our preferences, but at SJ's, the groomer makes sure that message sent is message received. I especially appreciate their boards of fake fur shaved down to different lengths; it's really helped me communicate, especially during the change of seasons when I'd like it shorter or longer. The health of our pups is their first priority. My pup has gained weight, and my groomer has kept detailed records, which they've communicated to me. I spoke to my vet about it so we could make a plan of action. Unfortunately, when addressing a different health concern, we discovered a mass. The groomer's meticulous tracking helped us determine that my pet's mass is benign. I can't begin to explain the relief this gave us. I've had nothing but positive experiences at Snazzy Jazzy's, and I've recommended them to many friends. I hope you check them out; they've been such a blessing to our family! read more

Snazzy Jazzy's Pet Salon - Honey colored mini goldendoodle with a short summer cut, and a fluffy, wagging tail. Her face is well cut, and the fur on her ears is silky. - Pet Groomers Near Me - Timonium, Maryland

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This place used to be excellent. Rufus and I started with Ellie when she was a one woman shop. We supported her and recommended her to others . We were a part of the family. NOT SO MUCH I HAVE FOUND If I try to make an appointment they tell me to go on website.unfortunately Ellie is not on their website anymore. This is terrible. My friend picked him up from his last haircut and grooming and when I called to make an appointment I was told May 19th. This is unacceptable and worse My friend bought a gift card thinking that would be nice. Now we can't get on the schedule to use the gift card and and I asked if they could refund my friend and they said no. This business is obviously being run by other people you can't even speak to Ellie anymore so obviously it's no longer Ellie Grooming, Eli's place Not very good customer service. $40 dollars for my same dog 10 years ago, now he is considered aggressive and charge $95 for a 19 lb Shitzu. Pissant kids running this business, and if you don't like it. Check out their new contract. Upset a bunch of people I guess. read more

I usually groom my dogs to save $$, but grooming Bella has become too challenging so I decided to give Snazzy Jazzy a try, and I'm so happy I did... Bella smelt amazing and looked adorable thanks to Grace! I loved the convenience of scheduling the appointment online, having the option to be contacted if something opened up sooner, and communicating with Snazzy via text message. Everything was a breeze from start to finish and the staff was very kind, enthusiastic, and seemed to truly enjoy their jobs. Not to mention, the photos they sent me of Bella once she was done was so cute! At pick-up, Grace made sure I was completely satisfied, which I was. Using Snazzy Jazzy was 1000% worth it and I'm tempted to just schedule an appointment for my other dog because of the awesome experience! read more

Snazzy Jazzy's Pet Salon - Bella all done! - Pet Groomers Near Me - Timonium, Maryland

This place was wonderful! Extremely clean and all of the staff members were super nice. I got both of my dogs groomed, one a Yorkie (joey) and the other a Maltese- Yorkie mix (Oliver). Oliver had never been groomed before so I knew he was going to be a little anxious, the groomer, BRI, was extremely helpful and was so reassuring. Both of my dogs got the Snazzy Jazzy package which was awesome! It included a blueberry facial, paw balm, nail clippings, and teeth brushing. I told Bri she can do whatever she wants with their hair! When I came to pick up my dogs, they were so happy and smelled so good! I could tell they had a good time and loved. They were pretty matted so I expected most of their hair to be completely shaved off and to my surprise it wasn't! They look so handsome and I couldn't be more satisfied. I will be coming here from now on to get Oliver and Joey groomed :) read more

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I went to this groomer for a long time, since she was pregnant and worked at Jacksonville Vet. Unfortunately I am no longer using them bc last month I canceled an appointment the day before bc I had a bad cold/URI and I actually canceled as a courtesy to them. When I tried to reschedule they told me I had to pay a cancelation fee of $50 for each dog,I have 2. I had never seen such a policy and when I told her this she emailed me copy right then. I am very disappointed with this groomer and it is a shame to lose a good customer over something I knew nothing about. Also, a $50 fee for cancelation in less than 48hrs is a little exorbitant. Customer should keep this in mind. read more

I have been taking my dogs to Snazzy Jazzy for a number of years. Unfortunately, the service has deteriorated, and the groomers are often unpleasant and mean to the dogs. One instance my terrier mix dog fell of the table. The groomer immediately called me to come get my dog. When I arrived, an explanation was given, I didn't complain, and was told the groomer was to upset t provide services on my dog. So, nothing was done - no bath, no toe nails clipped nothing. BUT I WAS CHARGED FULL PRICE. I should have realized then that the groomer was skimping on grooming my dogs. When taking the dogs in another time, the groomer said my dog was too large (he'd been going there for at least 4 years) and due to his size she would not be able to groom him well. However, once again I was charged full amount even though my dog did not get the full service he needed. Snazzy Jazzy keeps raising prices and doing less. The house the work from is not air-conditioned often smells. No longer recommend this establishment. Awefull service. read more

This salon is wonderful! I currently had my Persian cat moved to Baltimore and was looking for a professional groomer who needed to be good at cat grooming, especially for long-hair Persian cat. And this salon did a great job on grooming my baby!! As my cat had already had some mats built up under his long thick coat due to shedding, I kindly asked the staff to try remove the mats with minimal cutting, lion cut was the last option for us if the mats were too bad. I'm really glad that they did a PERFECT job on just removing the mats but keeping good shape of his hair!! Since Persian cat needs regular grooming besides daily brushing, it is such a relief that I found SnazzyJazzy. Thousand thanks to the groomer. I would definitely come back and recommend other cat owners to try this salon. read more

Snazzy Jazzy's Pet Salon - Groomed! - Pet Groomers Near Me - Timonium, Maryland

They do an awesome cut on Bogey even though he is so nervous when he gets there. Thank you so much !

Dropped off a Maltese. Was told before hand that the pricing was set to $65 for everything (wash, cut, teeth cleaning, & nail trimming). No communication but, a "heads up" through a text message that was sent to my phone when it was time to pick up my dog for a pricing update -- for an extra $10 matting fee; $10 "special handling" fee for biting and thrashing on the table lol smh dog is toy size. Not to mention a new set price of $70. Don't go to this place and if you do ask them to communicate all possible surcharges. read more

I am so glad I found Snazzy Jazzy's. After searching for awhile and reading reviews and calling different places the minute I spoke with Ellie I knew I would never take my golden Shelby anywhere else to get groomed. Shelby had never been groomed before and her hair was getting a little crazy (think Simba from Lion King) she had a mane that suddenly had grown around her neck, cute for a lion but not a golden! Ellie took the time to answer all my questions over the phone. I could tell that she was kind, caring and Shelby would be in good hands. When we went to drop her off Shelby tried to head towards the door and obviously wasnt keen on the idea of being there. Ellie calmed her down and off she went to get groomed. I didnt give Ellie much guidance I just wanted her to look like a normal golden and thats all she needed and I left the rest up to her. When we came to pick her up Shelby was totally happy, running around and even went back in the back area to grab more treats. I cannot explain how fantastic Shelby looked, she looked like a puppy again! I wish that I had taken her to Ellie long before we did! Not only did she look adorable she wasnt in any hurry to leave! Ellie has a true gift and love for animals and it shows! read more

Snazzy Jazzy's Pet Salon - Pet Groomers Near Me - Timonium, Maryland

They have done a great job! I have taken my Paddington twice for a full groom and I am never disappointed. read more

Snazzy Jazzy's Pet Salon - Pet Groomers Near Me - Timonium, Maryland

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We took our newly adopted pup to Snazzy Jazzy's. They absolutely pampered her! She came out looking, smelling and feeling much better. Everyone was kind and so helpful! Highly recommend taking your pups to the Towson location!! read more

I discovered Snazzy Jazzy from yelp as I was not happy with my last groomer. I have 2 large dogs. They both looked GORGEOUS after being groomed at Snazzy Jazzy! I had 2 different groomers and both were equally terrific! My only complaint is I Felt I was overcharged for the smaller of the 2 dogs! Other than that I would highly recommend them and will continue to back! read more

I took my Coton for a bath and grooming at the Jacksonville location. They did an AMAZING job. Great value for the price. I will return for all groomings. Love this place! I can't recommend it highly enough. read more

Snazzy Jazzy's Pet Salon - Pet Groomers Near Me - Timonium, Maryland

The price was twice what I was quoted. It was also twice what my neighbor paid with a similar size doodle. Part of difference was matting charge, but most was unexplained. Please avoid or get prices in writing. read more

I was able to get right in and they did a terrific job grooming my rescue! I love that I can book online and my dog doesn't have to stay longer than needed. read more

Love Snazzy Jazzy's! Ellie takes such good care of our little girl. My girlfriend found her while at home and now we always make the trip to Baltimore when it's time for a trim and freshening up. It's such a good deal for a full service dog groomer that we can't bear to go anywhere else. read more

Not good, see photos. Worst part was that they, employee- owner blamed me or my dog. Could have apologized for the horrible cut and injury to him. Made it right somehow, but no. read more

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Ellie is truly awesome! One of my dogs has intense anxiety about grooming, and he came home calm, happy, and adorably fluffy! Ellie really listens to what you want and executes it so perfectly- all for an awesome price! I cannot imagine ever taking my fur babies anywhere else! read more

Snazzy Jazzy's Pet Salon - They look adorable! - Pet Groomers Near Me - Timonium, Maryland

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This was the first time I took my dogs to get groomed here. I have two Yorkie's with long hair. I went through the details of how to trim them. When I picked them up - they didn't look any different except for a shampoo. I don't think they clipped their nails and couldn't tell where they were trimmed. The worst part is that I asked that they do not cut the hair around their face- they must have forgotten and then remembered because one side of the hair had on one dog's eyes is cut. Took them to a different groomer recently in Manchester with the same instructions and the dogs looked beautiful. read more

I really love this place! I've been taking my pup to Snazzy Jazzy's Pet Salon in Timonium for about 3 months and have been so impressed and appreciative. Mariah is AMAZING and always makes my pup look runway ready! And she is so very kind. Can't wait to schedule my next appointment! read more

My dog is a Sheltie/golden mix so his fur can get really long. I was a bit concerned about getting him a haircut because I didn't want his fur to grow back coarse. Ellie and I had a conversation about what would be good for my dog and she did a PHENOMENAL JOB giving him a haircut. It was done quickly and he seemed to be extremely happy. read more

Snazzy Jazzy's Pet Salon - My dog is a Sheltie/golden mix came back with PHENOMENAL haircut. - Pet Groomers Near Me - Timonium, Maryland

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Ellie is great. I'm new to the area and my dog has only known one groomer. She must be a dog whisperer because he was calm when I picked him up and he looked adorable. I can't say it enough, Ellie is awesome! I'm only taking my dog to her from now on. read more

Snazzy Jazzy's Pet Salon - Pet Groomers Near Me - Timonium, Maryland

My precious baby went on Saturday for the first time and the groomer did a dynamic job. All of the staff is super friendly and professional! We will definitely return as good service always deserves a return visit. Very nice to have a Saturday groomer as well just enough time spent so I could get my Walmart shopping done. Please check out her picture to see the beautiful results. read more

Snazzy Jazzy's Pet Salon - Bentley after her wonderful cut and bath! - Pet Groomers Near Me - Timonium, Maryland

I love Snazzy Jazzy's Pet Salon at Timonium! The staff is always pleasant and courteous and Mariah is the BEST PET GROOMER EVER!! She is kind, courteous, consistent and always exceeds my expectations!! She has been grooming my puppy dog for several years and I have followed her where ever she goes. She is a Sweetie Pie and I would not trade her. She is truly a Keeper!! Kudos to Mariah!! read more

Very nice experience at SnazzyJazzy's. We have a Labradoodle. My specific trimming requests were followed perfectly, and my husband and I were both very pleased with the results. read more

Snazzy Jazzy's Pet Salon - Blue Opal's Mollymook - Pet Groomers Near Me - Timonium, Maryland

Great salon for the pet you love! Not a fancy joint, but Ellie does what you want and treats the pets like family. On top of that, she's reasonably priced. I recommended her to my friends and they were very pleased as well. read more

Snazzy Jazzy's Pet Salon - Tucker - Pet Groomers Near Me - Timonium, Maryland

I could not be more disappointed based on other reviews. I have two pekingese who were last groomed the end of February. Our long time groomer was forced to close shop and retire as a result of COVID 19. I was so relieved when Snazzy Jazzy fit us in during partial reopening. I don't know their normal routine, because of the social distancing requirements. I was thorough in telling what they needed and left them. They were brought to my car when finished and I never saw them standing. When I got home, two dogs brushed almost everyday looked ragged and both had dozens on matts. Their paws were not trimmed. Their nails were not cut. I was very upset and left a voicemail. The very next day, someone called me and I was too upset. I paid $160 with tip and now had to have them regroomed. I did not trust these groomers to go back. My worst fears were confirmed today when we tried a new groomer. We were told they were washed, put in a drying cage that matted them, and never groomed. Never cut. Never trimmed. Buyer beware. I could not be more disappointed. read more

I have been using this salon from its inception. Ellie knows my three yorkies and takes wonderful care of them. She always does a wonderful job with them and is easy to work with. My kidz always look terrific when I pick them up. Couldn't be more pleased with the service. Highly recommend read more

I took my Yorkiepoo to Snazzy Jazzy's today and I loved the outcome. Bri was the groomer and I explained to her how I wanted my dog trimmed and did it perfectly. My dog came out looking adorable with a bow and bandana on! Her coat was soo soft and her trim was perfect. I will definitely be taking her back and asking for Bri as she did an amazing job and I had a great experience!! read more

Snazzy Jazzy's Pet Salon - Lexi right after leaving Snazzy Jazzy's - Pet Groomers Near Me - Timonium, Maryland

This place is an awesome pet grooming destination. The owner and pet stylists are extremely friendly and they do great work. I highly recommend this to anyone! ‍ read more

Ellie Pieper's Snazzy Jazzy's dog grooming place is NOT BBB ACCREDITED. I wish I had look at her FB Page before I took my fur girl there. My babies groomer is getting married and moving to Va., and I had two recommendations for Snazzy Jazzy's. I had to take her to the Vet the next day because they took off so much hair on her belly and tail that caused an infection. After paying $200 for grooming I had to take my fur baby the next day to the Vet and it cost me 186.80 and now I have to rub cream on her belly twice a day. Please look at her face book page before you take you babies there. She has so many face books out there. Look for the one that shows pictures of dogs they groomed. I have no clue why she has good rating unless they are her friends. read more

Went here as a first time customer to get my dog's nails clipped as we just moved out this way. Everything went pretty smoothly, in and out in probably about 5 minutes. As we pull up to our house, I noticed the blood stains on my backseat from my dog's back paw. I returned to the establishment to ask for a refund as I didn't think I should have to pay for a service that will ultimately cost me in the future for the blood stain removal. That's when things went downhill. The first associate I talked to said that they must have cut too close and mentioned that they put some sort of medicine whenever this happens and that usually stops the bleeding. I replied "well, clearly not" as the associate walked to the back to get someone else (maybe a member of management?) to come out and assist. Another associate returned and I relayed the same message: "I don't expect to be reimbursed for the upholstery cleaning, but I do expect a refund". The new associate said the same as the previous of the medicine usually working. After some back and forth, the new associate said she would give me a refund but that I should also "leave and never come back". She went on to say that sometimes the asphalt on the ground breaks away the medicine causing the blood to still come out. So, a quick recap: 1. They cut too close to my dog's paw, causing her to bleed and never mentioned this to me or my wife while we were there the first time. 2. They put some special medicine on my dog's paw but failed, again, to tell me that it doesn't really work because the asphalt outside tears it off. 3. They then get aggressive towards me and "banish me for life" when I ask for a refund. All this could have easily been avoided by just telling me during the first visit that they accidentally clipped too close and caused some bleeding. I have a gym towel in my trunk and could have put it down on the seat for the ride home. Instead, they kept quiet and got defensive during my second visit. All it would have taken is 5 seconds to avoid this entire mess... I cannot vouch for their grooming or dog care services, but I will say this. Please ask up front for them to communicate any mistakes that may happen or risk a couple hundred dollar upholstery bill later... read more

Wow! My golden retriever looks amazing thanks to Snazzy Jazzy. Ellie came in with several matted areas and dirty and came out looking like a soft beautiful golden. I have been to groomers that shave the dog's matted areas and then they do not look like a golden. I do not need to look ever again for a groomer. So happy the way my dog looks. Thank you! read more

My boys love going to Snazzy Jazzy's! I have a Mini Australian Shepard and a small poodle/Maltese mix and Ellie and her team take such good care of them. They take extra precautions to make my dogs feel comfortable (Murphy is more hyper than most dogs and Chase is quite shy). Our dogs always leave looking great and very well-groomed and Ellie is always sure to give us an update on how they did while being groomed. I would recommend Snazzy Jazzy's Pet Salon to everyone! read more

Snazzy Jazzy's Pet Salon - Pet Groomers Near Me - Timonium, Maryland

I had my dog groomed there. I dropped him off at 10 like I was told. Came to pick him up at 3:30, as I was told. They hadn't started him! He had been in a crate all day with no water and not let out to go to the bathroom! Grooming was fine but won't go back! All they had to do was call me and I would have come and gotten him! read more

Ellie is an amazing groomer!! Ellie bathes and scissor cuts my Old English Sheepdog, and Marley looks beautiful. Great pricing and outstanding customer service. Ellie's the BEST! read more

This place is great! I'm generally unable to call people while I'm working during the day (I don't get very good cell service where I am) but I was able to contact and make an appointment easily over email with Ellie, which was hugely convenient for me. Also when I had to cancel and ask for a later appointment, she was very accommodating. The grooming itself was perfect and exactly what I wanted. I've had minor problems in the past with other groomers asking for the fur to be cut shorter (and it wasn't), but definitely not with Ellie, she did a fantastic job and my fiance and I were extremely pleased. Also, as other reviews have stated, the price was very reasonable. So all in all, I would for sure recommend her, and we are definitely going to be coming back. read more