Very disappointing experience. My imaging request was denied twice, even though timely imaging was…read moreimportant for my medical care. These delays created unnecessary anxiety and concern that my health could be affected by waiting. Communication and support during the process were poor. Patients deserve clearer explanations and faster handling when health decisions are involved.

I get my yearly mammogram and dexa scan here and it's so quick and easy. The staff and…read moretechnologists are very friendly and knowledgeable.

Over the past decade or so, I have been here more times than I can count. Every experience has been…read morea positive one! I've had ultrasounds, MRIs, CTs, mammograms, and an upper GI. All of my appointments have been in the afternoon, and I've never had to wait more than 5 minutes. They stay on schedule and on time. The people downstairs who check you in have always been friendly and all smiles. They make me feel very comfortable. Every tech for every procedure has been professional while still being friendly at the same time. Again, I've always been made to feel very comfortable. The techs are very knowledgeable and explain everything they are doing. They are more than willing to answer any and all questions you may have. My most recent visit was just last week for an MRI. My doctor originally wrote my orders to go somewhere else, but I asked him to please rewrite the orders for Baptist Imaging and he gladly did so. I just can't see myself going anywhere other than here for any type of diagnostic imaging unless I have a doctor who absolutely insists I go somewhere else. In addition to the entire staff here being nothing less than wonderful, it's very clean with a welcoming environment and nice decor.

It is a neat, very well organized space. The technicians are both knowledgeable and friendly. They…read morealways take their time with me and make me feel cared for.

My Mom had an MRI and it was an early appointment. We got a bit "misguided" on the way there, and…read morecall for help, they were more then willing to help me find them. Since it was an early appointment and we had trouble finding them we were not able to stop for coffee, when I asked if there was any where near by I could grab a cup of coffee the sweet lady at checkin (wish I had her name) offered to make a pot!!!! I told her I was ok with making a quick drive down the road, she said she was ok it make a pot. When she came out with the coffee, she also brought creamer and sweetener !!! To some people it may not seem like a lot, but helping us to find where they were and a great cup of coffee made my day !!! Customer service here is top !!!!

Pretty fast location. The waiting area was almost full when we arrived. They still cleared everyone…read moreout at approximately the time for my appointment. They did not have any changing areas. That is their only flaw.

This was the first time using Akumin! I had to get an Echocardiogram today. Because I have a CDL…read more(commercial drivers license) and had heart surgery I have to have an Echocardiogram and Stress Test every two years. I'm able to alternate the test so this year it was the Echo. I did all the necessary paperwork online. Did the checkin process online and downloaded all the required documents and insurance information prior to arrival. I arrived at 10:30am and signed in and waited to be called back. About 10 minutes later they called me back for my procedure. I was completely done and leaving the facility at 11:05am. Everyone at the front desk was very friendly! The technician that did my echocardiogram procedure was very friendly and talked to me about my procedure. Everything was nice and updated and clean. The only thing I noticed was the restroom was messy but I think someone just came out "with issues lol". Definitely recommend Akumin and glad I came today. Will definitely not be worried next year when I come back for my stress test!

I visited Advance a couple of years ago, it was the best Imaging facility that I have ever been to!…read moreAfter a broken back 26 years ago, have had many! I will be going back for another MRI view soon. I have never been more comfortable with having an MRI! I HIGHLY RECOMMEND! The man that did my MRI, was as professional and nice as can be, and I hope I get him again!

Upright MRI and CT for those who can't lie down!! And very helpful, friendly and professional…read more Great place.

From the front desk they knew I was still scared wish I could remember her name, but she was so…read morekind, then when we went back the girl. Who operates the mri seen i was still scared, she talked to me and would come in and check on me, I fell asleep it was so easy, wish I could remember there names but girls u were the best

very nice staff, friendly yet professional. Facility new and…read moreclean, safe area. Offer a full line of diagnostics and worked w my situation.

My doctor ordered blood work I went to Quest and the tech that took the blood found the vein…read morequickly I was there 40 minutes and I didn't have an appointment

This is the second MRI I have had here, and second 5 star experience. Their staff is professional,…read morefriendly, on top of everything, and their office is super clean with the latest tech. While getting an MRI isn't the most fun experience especially if you're claustrophoic, they do a great job of making you feel comfortable. I'd recommend them to anyone.

Amazing care, wonderful staff, I wouldn't go to another place after the great experience.read more

I love all my doctors at UF Health Jacksonville except they pain management doctors. UF Health pain…read moremanagement team is incompetent they dumb ass hell why do they have a MD behind they name. The pain management doctors lie on you. Don't report the whole truth about what you say. The pain management team report what they want to say about you and not what you say. And please don't report a doctor because not a damn thing is going to get done. So please bypass UF Health pain management. THE DOCTORS LIE ON YOU SO YOU CANNOT GET THE MEDICATION YOU NEED.