I don't write reviews often, but Marko and KT at the Abbott Kinney On Cloud location genuinely…read moreearned one. I drove all the way from Long Beach and I would do it again without hesitation. I walked in as a professional DJ who is literally on her feet all day at weddings, corporate events, and everything in between, and walked out feeling like I had a full personal coaching and styling session. Marko was THAT guy. He took the time to actually understand my life, my needs, and my vibe before recommending a single thing. Sweat-friendly apparel? Check. The perfect shoe for 8-hour performance days on my feet? Nailed it. His attention to detail, humor, and genuine care made the whole experience feel less like shopping and more like being helped by a friend who happens to know everything about athletic footwear. I was so inspired that I posted about On Cloud on my Instagram story to encourage others to shop at THIS location. That is not something I do lightly. KT set the tone from the jump with hospitality that made the whole visit feel warm and welcoming. You can tell both her and Marko genuinely love their jobs and love this brand, and that energy is absolutely contagious! Give them both a raise, protect them at all costs, and never let this store lose that warmth. On Cloud makes me feel like a baddie athlete and I am fully here for it. If there is an affiliate or athlete program, I am raising my hand because this brand already has my whole heart.

Absolutely love my ON shoes! I got a pair through the WalkGood organization, and fell in love with…read morethe brand. The name hits the nail on the head, because you literally feel like you're walking on clouds! I got the On Cloudmonster Hyper Shoe in pink! This is my favorite running shoe, and I feel much lighter running in these than any other shoe! I ran in the shoe for the first time at the Abbott Kinney One, and they were one of the sponsors. Their booth had displays of shoes and also a fun booth (photo attached). Their store was super clean and had a variety of items, including socks and other accessories. The workers were helpful and we even shot a promo outside of the store. I think you get tremendous value for your buck, and it's definitely worth the purchase if you're on the fence!

This location is closed. Now a Men's Warehouse. Bummer. I have to have more characters for this to…read morepost, wish there was a way to report location closed.

I came in for a pair of Birkenstock Boston clogs with shearling for my wife and found a vast…read moreselection of footwear from different countries. Miguel was our sales associate and helped us choose the best size and style possible. We ended up leaving with 3 pairs of Birkenstock's and found a new place to shop for comfortable foot wear. Thank you so much Miguel for your patience and help. Much gratitude. Rocky!

My wife has been using Berry Lee for years, always to her satisfaction. Personalized service is…read morestill alive. If what is desired is not in stock, it is ordered post haste after careful measurements are considered. Cannot make a better choice for shoes than Berry Lee.

On a recent visit to to the west coast, I decided to stop by Berry Lee for a pair of canvas…read moresneakers with arch support. I remembered stopping by years ago and the owners were helpful, so it was the first store I thought of. The owners were just as nice as back then and helped me find the perfect pair of shoes and as I had researched the brand beforehand, the price was fair. My friend also bought a pair of sandals which she said were very comfortable and she wears often. The store may be a little cluttered, but the owners are great at finding what you need.

Amazing deals and sales at this location. Great quality…read moreshorts of Adidas . Allan was helpful and so friendly. Will come back for sure

Fun store! The staff were friendly and welcoming. They had some cool, unique items in you don't see…read moreeverywhere. Scored the exclusive Abbot Kinney Adidas tote bag with my purchase, which was a nice bonus. Definitely worth stopping by if you're in the neighborhood.

This store is so well organized! I came for the Miramar pants/denim. They have a great selection of…read morehats purses and denim! Nicholas and I chatted for a while about a the merchandise within the store. His energy is so upbeat! I could talk with him for hours! I This store has children clothes as well. The denim at Rag & bone are comfortable and perfect fit for me!

I love Rag & Bone and went to try on some sweat pant jeans. I had purchased Rag & Bone from…read moreBloomingdale's and wasn't sure I ordered the right size. The pants hadn't arrived yet and I was anxious to see how they fit. I was helped by the sweetest, most knowledgable person-Hailey. She definitely knows her merchandise and I was so impressed with her. After trying on the pants in the store, I realized that the size I ordered was, in fact, correct. Hailey even gave me some tips on how to safely shrink the length of the pants as they were way too long. I am definitely going to go back because the customer service is top-notch. My friend ended up buying a cute belt and I am eying several tee shirts. I will be back! Thank you Hailey!

I placed an order online over Black Friday weekend which was cancelled shortly afterwards. After…read moreattempting to contact the company through their online portal numerous times they refuse to resolve the problem and continue to reply with what seems to be an automated response rather than an actual person. This is some of the worst customer service I have experienced and I suggest everyone refrain from making an online purchase or any purchase from them at all. I have supported Undefeated for over two decades, but now I feel like I no longer should. I previously disregard the negative reviews I have read about this company from Yelp and Trustpilot, but now from my experience it seems as if they are true. If this company was truly Undefeated, as the moniker states, I would think they should have 5 stars and satisfied customers but clearly they do not.

Tried returning a brand new pair of air force 1s within their 7 day return policy. Was accused of…read morewearing the shoes out due to unaligned bottom of the shoe which likely happened while I was trying them on. Denied a return of a brand new pair of shoes. Will just order directly from Nike / Adidas I guess since that's all they carry anyway.

WOW! As a fan of high fashion this hidden gem has helped me tremendously in getting rare launch…read moreitems. Not only that but the staff is friendly yet HONEST. So helpful. Genuine group of people. Keep doing what you're doing Mona Moore!

The sweetest, most helpful staff. Sales girls go the extra mile to prioritize the client, always…read moremaintaining a professional yet personal relationship no matter how much you spend or how frequently you shop. Luxury items curated for any and every lady from the casual Venice dweller, the professional business woman, to the wild fashion-forward artist. Definitely worth taking a peek!

I try to buy my boots when in Italy but my last trip just didn't allow for enough time to shop as I…read morehad planned. Yesterday I walked from my home down to the Abbott Kinny location, prompted by the good reviews. What a disappointment. The clerk, who had been outside when I arrived, walked past without a greeting and settled into a corner desk area. I walked the shop noting a few pair that might work for what I had in mind. The display was sparse and the clerk never raised his head the entire visit. No worries. I know of a place down the street with plenty of choices and really friendly personnel.

I first heard about this brand when someone identified the exact style of boots worn by Elizabeth…read moreOlsen as Scarlet Witch in Captain America: Civil War when she fights Crossbones in the first scene of the film. The boots were a unique style and I loved reading the history of the brand and why they're different from other boot brands. I almost bought a pair online via another retailer, but saw many reviews recommending you go to a retailer and try the shoe on in person. (Sizing can vary based on each style, as the boots are handcrafted.) I visited the shop around Thanksgiving which wasn't too busy. Parking was a bit of a challenge, but we eventually located a spot behind some restaurants and were able to walk to the shop. (It's in a cute part of town with these trendy boutiques and restaurants, which is fun to walk around in.) The staff were friendly and happy to answer any questions. They were helping a few people with some choices and I asked one girl about the Nena (which is the style mentioned above) in my normal boot size. She brought them out and had me try them on, along with the next size down. I was glad I came in to try them since my normal 7 was huge and too clunky to wear with the right socks. I went down a half size and was glad I did. I did have to walk away to think about them but came back the same day to purchase them. They're not cheap boots but they're worth every penny. Very soft leather, sturdy soles, and very easy to coordinate with outfits. I've gotten many compliments on them. Also they're surprisingly easy for me to walk in and are comfortable. (I'm usually wearing flat shoes because I'm terrible in high heels but these may be my favorite boots I own.) Valentina, the gal who waited on me, was wonderful. Very knowledgeable about the brand and had some good recommendations for styling. She was wearing a pair of the brand's boots with a cute overalls jumper and explained that she had them for a long time and they're her go to. When you buy a pair of boots, they give you a large fabric tote to carry the box in. It may be a while before I make another purchase from here, but if I was in the market for another pair of boots, I'd come here.

Service is terrible, never coming again. they Never offered any help and was rude with there tone.read more

The staff there are a disaster. Both guys looked pissed off and acted like I was interrupting their…read moreday by asking for the correct shoe size. Informed him it was a men's size, he insisted it wasn't, then walked off. The music was blasting. I could barely hear them--more like dealing with angry bouncers at a nightclub than staff in a shoe store. Complete waste of time- maybe they think they're cool and don't want a sale? ‍

This store is what every retail store should aim to be. Complete professionals inside helping you…read morewith whatever you need, security is cool, the store layout is stunning, bravo to whoever designed that, but most of all, this store never changed up. SNS has become a huge, global brand yet they're still in it for the right reasons , ( they don't backdoor like other stores do ) they actually reward their locals! This is my store for life, never change SNS *** have zero affiliation with this store, do not know anyone that works there on a personal level, just a genuine supporter***