Unbelievable prices!!! A family of 3, with a parent not even participating, (just watching,) just to get in is going to cost $100!!! Come on, this isn't Busch Gardens! Call before, there may be some sections- like igloo- that're out of order. This family (& so many others) won't be going until they have more reasonable prices. read more

This place is a hot mess. The lines to snow tube were extremely long. We waited in line for 30 minutes just to go down once. The bathrooms are shut down only portables were available. The cost is ridiculous considering there's no real snow to play in, only hard crunchy ice. I would NEVER recommend this place to anyone. We certainly will not be returning. read more

Me, myself, my sister and our 2 year old granddaughter went yesterday. We paid $15 for parking and $42 each INCLUDING the 2 year old. Way overpriced for what you get. You get 2 hours total on the adult tubing and then besides a couple crappy food trucks/vendors and an igloo crammed with people slipping all over the place to play with snow that is almost like ice (not soft fresh snow) and some slides for toddlers, there's nothing else to do. I thought spending $200 we would at least have a village of lights or animated Christmas theme and a Santa clause to have our toddler meet. Would not recommend unless you have money to throw like that and leave unsatisfied what you paid for! read more

I would probably give this zero stars if I could. Spent around 100 dollars between me and my boyfriend plus the 15 for parking. It was my boyfriends first time tubing since I grew up in New Jersey it wasn't new to me. Every employee looked like they were just over their job. And it was very unclear where to even start the line to start tubing. I payed 8 dollars for two drinks which is fine it's a park. the lady at the stand where I bough the drinks asked if I wanted to tip her a dollars. I told her no because she just grabbed a drink from the cooler beside her. It's different if she made me food or was my server but she wasn't and her whole demeanor changed after I said no. Igloo thing where you can see snow was mostly for children and it was more of a snow cone if anything it was mostly black "snow". No one was wearing masks and it was kind of gross to be honest. The moving belt where you put your tube on was kind of scary Because it did the slightest stop and you would lose your balance going up the hill. Not worth the money save up and go up north we're the sledding is better then waste 100 on a gimmick. Me any my boyfriend were only there for 30 minutes because there was nothing else to do. read more

Super fun but the employees were doing the most. Had a problem with us racing, staying unnecessary comments, and treating us with weird vibes. They need to chill. read more

I saw a couple comments about this place very positives ,unfortunately was not my case , my experience was very bad, at first I asked to the guy that make sweet and salty popcorn for a peace of paper and with a very firm an inclined to the rude hi said I don't have paper ,and behind him was a big roll of paper , I did not pay attention to that and asked to the next leady that sells honey for paper and she give it to me, when I entered to the dome , my son 5 years old said this is no snow ,this is freezing ice ,the floor was hard as rock , after 5 minutes there they close the dome to do something with the ice , the girls inside the dome do not help with nothing, just talk one to the other and then , the big moment, the tubing , one of the guy on the top of the tubing pretended that my daughters 7 and 14 push themselves until they could slip down , when I try to help her, hi said no you cant not help her ,lol I look at him an replay if you don do it ill do it my self ,people getting stock in the middle of the slide ,again my experience ,if you planning to go ,good luck . POS: the beer was cold and the water read more

Worst of the worst!!! Save your time and the potential to be seriously injured, and stay clear. The one "medic" they had there and after multiple injuries it became very clear she had no idea what she was doing. This place will go under read more

There were 0 measures taken to make the experience safe amid the pandemic. The people that work there most of them did not wear the mask properly (only covering mouth but not nose) or did not wear it at all (only covering their chin?). They saw MANY people without masks and said nothing either and there were no markings on the floor or attempts to social distance. The people working in the food trucks: some of them also wearing their mask by only covering their chin. What a shame because this could be a great outdoor activity! I was very shocked by the lack of responsibility. I will definitely NOT recommend this place and tell everyone I know about it because I felt extremely unsafe. read more

This place can be very fun if everything was handled correctly. We did have fun we didn't experience much wait time like other people so in that regard it was a good time. The main two reasons why I'm giving this place a two stars are the because of the bathrooms they were atrocious and unsanitary. We were there when the park just opened up and the first thing I saw in the portapotty were dirty uncleaned toilet which you would think they do it before opening up the park. Second is that there was barely any food truck open there was honestly maybe one drink stand open and that's it.Third it's not allowed to throw snowballs in the igloo which is the part where the snow is at. I mean what's the point of being in snow with your friends and family if you can't throw snowballs lol.?My visit was on 1/18/21. read more

Great idea execution not the best. I ended up paying a little over $100 for two tickets , two drinks and parking . There's not that many vendors and only attractions are sloping and the igloo . I don't think it was worth the money at all but it was fun for about an hour and half max. read more

Visited on a Wednesday with a tubing slot time from 2pm to 4pm. Here is what we experienced: 1) Tubing line took too long, around a 15 min wait time each time. 2) Not social distance marks or anything on the waiting line and many people would just stand right behind you, many even with no mask. 3) Looks like smoking is allowed since we saw a few people smoking around us. 4) If you need to use the restroom! they have a line of PORTABLE TOILET units! try not to use them, 5) Not much to do, either the tubing or the "snow dome". 6) At the "snow dome" it can get crowded, not sure if there is a limit of people inside at one time. 7) Not many food or drinks option at "Disney pricing". Bottle of water $3 and a bottle of coke $4, oh and also with no cup with ice and the drinks sold are not refrigerated. The food, you will pay $8 to $10 for popcorn, small nachos, corndog... 8) Parking cost $15 and unfortunately, my car go scratched by what I think was the vehicle that left next to mine. 9) There is not check-point or metal detector to come in, so they don't check any purses or backpacks or will know if anyone is arm with any kin of weapons. That's it. read more

i would give this zero stars if i could. workers were so rude and disrespectful. we are expected to push ourselves off this slope full of carpet and the workers are yelling at you. we couldn't reach the bottom to push ourselves off and this kid said, "must suck being short". i was about to fall out of the tube trying to push myself down and no one bothered to help us. i sprained my ankle going down on the tube and i screamed. a worker didn't bother helping me, he just said, "you enjoy that?". i would never come here again. waste of time and money. the igloo is dirty ice chunks. they said to wear winter clothes. don't listen. it's hot and you will be sweating balls. don't recommend this place. only come here if you want to be treated terribly, be harassed, and get injured. read more

Very disappointing. There is NO SNOW. The slide is just a typical big slide that you might see any any county fair. There are a few overpriced and mediocre food trucks and not much else. We were done in less than an hour and bored. My husband who could not slide due to a back injury was turned away at the door - told he could not watch us slide unless he paid $30. He decided to just sit in the car and wait for us. He didn't have to wait long. read more

So, honest appraisal after our visit 12/12/2020....Village area is an opportunity lost, could have been really cute and made to feel like a true winter wonderland but instead is a few 'fair food' stands and a few arts & crafts vendors. The snow in the igloo was icy and mushy (we were there at 3:00), and our 5 year old was done after making a mini snowman, about 7 minutes. Our time slot for the tubing was 4:00 but from watching it we decided it wasn't worth waiting and we left at 3:45. So $150 for 45 minutes. I think for kids who are interested in the tubing it would be fun, but the price is out of line. IMO parking should be free (not $15), admittance should be $5 (not as much as $39.95), and they should sell separate tickets onsite for the tube and Igloo. This may not be a model that's financially feasible for the owners. But, it's what the experience is worth. read more

Spent $160 for our family of 5 to go. Waited in line 45 minutes for the family tubing experience since one of the kids was under height requirements. Five seconds of fun. And there was no snow.. it was ice and white carpet. The "Alpine Village" is carnival type food trucks. The Artic Igloo is, again, not snow. It's crushed ice and so insanely crowed that the "snow" was compacted and black. There was zero social distancing and no one working there seemed to know anything about anything. Also, the bathrooms (port-a-potties) are disgusting Next year we will spend a little extra and go visit actual snow. read more

Smart idea, great location and smart for being in Florida. The rides and booths were good, also the globe. My biggest problem is the workers and staff. They were all rude and had attitudes. Nobody seemed happy. Made my family and I's experience not so pleasant. read more

It was fine. Just fine. No social distancing, no sanitizing the tubes in between groups. The snow in the igloo was more ice than anything. The slides were fun, not worth the money though. read more

Really fun 2 hours, a bit pricey but overall a good experience. Don't recommend if you have a hip replacement as it is difficult to do the single/double riders and not easy to move the tube down. My Grandfather had a really hard time with his double hip replacement but thoroughly enjoyed the family tube. read more

Amazing place for the family I loved it here! Food was good but pricey! I wish the food was priced better but other than that it was a great time and the whole family was happy, the slides were so much fun, the lines move fast. As far as COVID goes there is very little regard to that IMO. read more

Am here right now. The giant slide can't get people to the bottom due to it being to dry. There are 3 food vendors open after the shutdown due to violations. This place is a rip off don't waste your money. We have a party of 7 . read more

Overpriced. Do not expect snow on slides, but expect very uncomfortable seating pose on single and tandem rides.

BUYER BEWARE! Snowcat Ridge will NOT give you a refund even if you are under quarantine due to Covid 19. To switch to a day after quarantine is over they charge $5 per ticket, which with my family of 7 comes to $35. PLUS they will not give me the lower price for a less desirable date in January. I am still charged $34.95 per ticket although everyone else that day will be charged $27.95 per ticket. I feel like they have stolen$70.00 from because I will not violate quarantine. Watch the fine print everybody. read more

Waste of money. The website and pictures make this place seem like a mini snow paradise but once you arrive, there really isn't much to do at all. Spent $120 Between me and my boyfriend for tickets and parking just for us to be there for like an hour before we got bored. First and foremost, it's HOT which i understand is not the fault of this company but it really sets a tone for the rest of the experience. The Igloo was incredibly small and it was advertised on the website that there was a "snowball target area" which implies that you can't make snowballs however when we went in, the workers only words to us was to tell us no snowballs were allowed so it was really just a cold room. My boyfriend is from NY so he knows snow and said that it was more like slush and not like snow at all. It was also incredibly dirty (like visibly you can see all the brown mixed in) like it's been the same snow since day 1. We literally only went in there to cool down. The food they served was disappointing. Paid $26 for unimpressive chicken tenders and pizza that came out cold and nasty. The slopes were the only entertaining part and even then, you're over it after about 2 or 3 trips down. Definitely an over-hyped experience. There's potential for it to be great but they executed it extremely poorly. Only thing I truly was happy with was the cute picture i was able to get in the igloo with my boyfriend. Aside from that, never again. read more

there's simply no snow to be found in this whole place. completely false advertising and lies on their website. the "snow slopes" are just a white water slide with white carpet surrounding it. also you get splashed with dirty brown water at the bottom of the slide. they have the audacity to tell you to bring gloves and snow gear on their website, which is pointless because again, no snow. waiting for someone to sue this place. read more

The concept is wonderful, but the implementation is horrible. We went yesterday hoping to enjoy the day with our 5 year old granddaughter, but other than the weather being perfect, things go south from there. First this a small park that probably shouldn't have more than a couple of hundred people, but they are selling tickets to overlapping groups of at least a 1,000. There is no social distancing possible when you jam that many people into a small area. The Artic Igloo was not very entertaining as it is just hard compacted ice. We went in just after it was groomed and you could barely make a snowball, let alone a snowman. There is no snowball throwing allowed, which is probably a good thing since it would end up being a ice cube not a snowball. Concessions are very minimal, but very expensive. $7 for a hot chocolate with toppings. You don't want to fill up on anything since their restrooms are shutdown and replace with Porto pots that are grossly over full and smell horrible. Then let's get to the main attraction, the tubing and remember I said the place is being over sold. In our two hour slot, we family tube twice, the first run the tube stopped about 3/4 of the way down, the second run was decent. That took about 45 minutes for both, then we switched to pairs and attempted tandem. The line was shorter, but there is no easy way to launch yourself. They put your rubber tubes on a wet carpet and expect you to somehow bounce yourself over the edge of the ramp. If you can't they tell you cannot ride and will be forced to only ride the family tube which is automatically launched. After my wife and I didn't this a couple times the effort to launch made the ride not worth it. Then we decided to try single runs, massive mistake. By the time we got to the top of the hill, the singles lines were both stopped. We waited for a while and I saw they were not letting anyone down, figured they needed to groom or something. Then we finally saw one employ letting a single tuber down at a time. For 30 minutes that is all that was operating, then finally a second employee showed up and he operated two slides. BTW, there are many slides, but only a few were being utilized. Very long story short after 55 minutes my wife and I finally got to go down. Same manual launch as tandem, which for a 6'3" 240lbs man was almost impossible, since they require you cross your legs and keep them inside a tube that was obviously not made for a person of my size. Oh one last note, I went to customer service to voice my frustration with them, but it was closed. Avoid this place, for the price it isn't worth it. Trust me, everyone I was in line with has the same feelings we did and I am sure will be making their own reviews. read more

i was scheduled to go on december 26th when on christmas i tested positive for covid so i called to see if i could get a refund or at the very least be able to exchange my tickets to where i could come back a year from now but this company was no help when i called the snoxclix office i had one worker say she can exchange it for a year but cause id rather get the refund i didnt take it so i called the box office at snowcat like she told me where they said theirs nothing they can do id have to call snowclixs again where i was told to call them so after i called back the second lady i talked to named katie i believe who was very rude and laughed at our situation was now saying they couldnt exchange for a ticket for a year and would only do till march you think cause we live in a pandemic they would be more undertanding but that is not the case its either come or lose your money and they were absolutely ok with me coming knowing i had covid which shows they care more about making company then public safety so honestly i dont think this place is very safe during these times id stay away and if you do decide to risk it and go its a better idea to buy tickets at gate cause no matter the situation they will not give you a refund or points or to exchange tickets to a reasonable time i wouldnt recommend this place to anybody very unproffessional and unsafe so do yourself a favor if your ever in the area and thinking of goin dont thairs tons of better safer options around that you will probably enjoy 10x more read more