Even though we didn't use Advantage Electric for our repair, Ashley was more than accommodating…read morewith working around my schedule. I appreciate your great customer service. thanks, Michele

We were in an SOS situation on a Friday evening at 5 pm. Zac was at our house within 30 minutes,…read morehad the problem fixed instantly and even swapped out a couple of outlets that I had been meaning to fix for ages. I can't say enough about his cheerful demeanor, knowledge and willingness to do extra on a Friday night.

Not happy with my experience when looking at the full picture. I had a hot tub panel install on…read more11/2020 and paid a premium for it due to the holiday season and booking backups. They had an opening and a good rating online, so we decided to go with them. This March (3/2026) as I was freshening up my hot tub for spring, I noticed that only half the jets were working on only one side of the tub. I started troubleshooting what might be the issue and eventually made my way to the electrical box for the hot tub unit. I opened it up and noticed what looked like corrosion on the key/plug. When I pulled it out and gave it a closer look, I noticed that 3/4 main wires were completely fried or corroded. Yikes, that is probably the issue. When I called Mr. Electric's service center, I was met with no concern (Oh my, that doesn't sound good - yeah, you think?) and no offer to come out and inspect the work and then repair the issue (past the warranty period), just that another technician could come out and do the repair work for us. Why would I pay for your techs to come out when I'm experiencing shoddy work from you guys already? I pay a professional to do the job right, the first time around, so that I don't have to get things re-done and spend more money. With the track record I already had with them, I opted to not re-hire. I instead went with my main HVAC/electrical/plumbing company who came out and repaired and cleaned everything up (and stands by their work every time). When talking to the electrician who came out, he mentioned the reason this whole thing happened was because the wires were not tightened correctly during the initial install, one of the wires became loose overtime, overheated and then fried the other ones. The box that housed the electrical unit was closed and always locked with a padlock (so that my kids wouldn't open it up and messed around with it). When I mentioned that to the electrician, he said it was probably a poor install from the get-go. I'm so glad I caught it when I did, I hate to think the harm this incompetent install could have caused to my house and family. Not sure if those loose & overheated wires could have caused a house fire but I wouldn't want to risk it regardless. I will never hire this company again.

Technician argued with me about whether I had a problem while I demonstrated that I did…read more (Thermostat needed to be rewired to furnace) Was unwilling to remedy the problem. Threw some shade at me while in my house on a call. Overall an unpleasant experience.

I worked with Twin Cities Electric, Pete and his team were nothing short of spectacular! There…read moreattention to detail, timeliness, and family friendly attitudes made me so much more comfortable with the work they were doing in my house! I would recommend them to anyone and Everyone that is looking for electrical insulations with the highest of skill within there profession! I had three ceiling fans installed Pete and his team utilized special tools to ensure it was marked dead center of every room I wanted the fans in! He is so accommodating and so passionate about electrical work!

After setting up an appointment the vendor tells me the day before the meeting that there is a $225…read moreconsulting fee to view the job. He should have mentioned this when making the appointment. He didn't even tell me if the $225 would then be used as part of the payment if the work were completed. A poor way of doing business.