Was a visitor in the area and needed some very specific hardware. This is TGE hardware store…read morenearby. They have everything, but you could not find anything without the owner guiding you. Prices are great as long as you need a few. The quarter pound minimum was perfect for me. A little trip back to when stores provided real service. Oh, and parking was pretty easy too.

Wonderful, helpful staff, no matter WHAT project I'm trying to do. I don't know what I'd do…read morewithout them. I'm always surprised that they carry whatever I need. We're very lucky to have this store.

Lou was working which is wonderful…read more I was coming to see if they had their Christmas display up . Tinsel and other Christmas items!! I had to pick up some tinsel today!!!

I've stopped in here a few times because it's so close to where I work. I can count on them to…read morehave what I need, and have it at a fair and reasonable price. I've never had any issues with service.

Rittenhouse Hardware exemplifies the kind of neighborhood store that every city should cherish. I…read morelive nearby and make it a point to visit whenever possible. The store is highly organized and offers a surprisingly wide array of items for its size. What truly distinguishes it, however, is its staff. They are knowledgeable, patient, and genuinely helpful. Walking in with a problem, they'll help you think through the best solution. Often, the advice alone makes the trip worthwhile, with the purchase being a bonus. In an age where almost everything can be ordered instantly online, places like this still play an essential role. Some issues require judgment and experience, not just a quick online search. The team here clearly knows their craft and is happy to share their expertise. What I especially value is their honesty. They never try to pressure you into buying unnecessary items. If they don't carry what you need, they'll tell you and often point you toward where to find it. Such confidence and integrity are rare. While large stores like Home Depot have vast inventories, for smaller or specialized items, especially related to older Center City homes, this store is often the better choice. Prices are fair, and the quality of guidance enhances the overall value. It's evident that this store is run with pride, care, and years of expertise. It has genuine character, and I hope the neighborhood appreciates it as much as I do. I'm always impressed when I visit. Thank you!

Very knowledgeable and helpful staff. This tiny store has so much in it, including tons of…read moregardening supplies.

An amazing local hardware store. It has everything you need and even people to talk to in the…read moreevent you aren't quite sure. They really go the extra mile when it comes to customer service. Stanley's is the classic small business the neighborhood wants to keep in place for their needs big and small. I've been blessed that I haven't had too many emergencies in my house but knowing a Stanley's run can be done quick sets my mind at ease. The best I can do to support them is to continue to visit in those non-emergency moments like when I need a key made or a small piece of hardware.

Since moving to Roxborough over 29 years ago, I have been shopping at Stanley's Hardware. I have…read morenever had a negative experience with their customer service. Last week they went above and beyond, clearly deserving of media mention. Last summer I purchased a Weber Grill. I immediately had an issue with the casters not working. I called Ernie who dispatched his crew to retrieve the grill and try to fix it. It was missing many screws and one of the casters had fallen off. The crew brought back the grill, supposedly fixed but I have had difficulty with the same casters since last year. They will lock in place, and not stay unlocked thus making it almost impossible to move my grill. Finally, last week one of the casters just broke off entirely. This was two days before my July Fourth cookout. I called Ernie back and he immediately remembered me and dispatched another crew to assess the situation . When the crew arrived, they realized they would again have to take the grill back to the shop. A few hours later I got a call from Mike asking me if I wanted to have the repair done by Weber under the warranty or if I wanted them to try to put on new casters. I told them to put on universal casters because I did not want the same casters from Weber. A few hours later I got a call from Mike telling me the repair was complete and could they drop off the grill. I said sure and how much did I owe them. I was then informed I didn't owe them anything. I cannot thank them enough. I especially want to shout out Ernie, Mike and the owners , Mark and Alex Jaconski who run an exceptional business.

Excellent Service Large selection of items…read more Great value, location & hours. John was very helpful with my purchase of 3" X 1/2" screws.

I always had a positive experience at 10 Th St Hardware I have purchased many things there a week…read moreago. I bought two plants for my balcony and unfortunately they died. I called 10 Th St Hardware to see if I could with my receipt come in and get two more for the two that shouldn't have died within a week and they told me that it was not in the return policy to take back any plants to die I find this so unacceptable. They are seasonal potted flowers and there was no reason for them to die. There was also no reason not to exchange them. I will not be returning to 10th St. hardware because of their customer service.

I have an issue with a closet rod that has broken its support twice. I was able to fix it the 1st…read moretime but im not sure if I can again. Hoping to find stronger support holders at this store. After reading some of the reviews here I can't wait to see what I'll be able to find in this store and meet some of the incredible people working there. I feel very confident I will be able to work out my problem here. I know I need to lighten the load in my closet but for now, "Ace is the Place" for me.

Walked in here to grab a few items and the smell walking into the store is loud and pungent. I'm…read morenot sure what it was but if I had to guess some potting soil and bird food or something. The place is overpriced but I had a few gift cards I wanted to use. I purchased a trash can, a light switch , lawn bags and batteries. That sucked up the 50 giftcard I had. It was kind of small but well organized. There was a woman in there hooting and hollering for assistance and that she needed to get out of the store because she thought she was gonna pass out, the employee that assisted her wasn't emphatic and took her order and info as she wanted to come back tmr to pick it up. He was hooting and hollering right back at her.

Came in for a shovel and salt that day before the storm. Got the shovel, but the guy there was…read morehelpful about when they'd restock on salt that day. he let me warm my gloves on the radiator. Nice store.

This Lowe's can never completed a simple key order! I should have walked away when the man…read morecouldn't figure out the key machine. I was respectful and followed the man whom swore by the other machine. He had possession of my key when he walked away from the store machine. I repeatedly asked him to slow down as I'm recovering from an Achilles repair. By the time I made it to the machine he said just put your credit card in. I said I wasn't sure I wanted the keys from the machine. he proceeded to say oh the give a key for free when you buy one. It literally was too late as Apple tap ran my card. Thru out the process the man repeated Lowes will give you money back of keys didn't work! Upon my return, employee wasn't the kindest. rather of the rude side. When I explained what happened she should have called on the manager to investigate why Lowe's employee assigned to key department could not apply how training to the process of making my key. I am a Lowe's Pro Business member and plan to be looking in Home Depot's business portion. I can not believe how they disregard what customers are saying about employee without asking for more details. Some empathy should be applied during all social interactions. Employees at all levels should never be as disgusting to an employee as they had been. Negative comments came from other department employees as they eaves dropped on my personal conversation.

Used to be an ACE, now it's a True Value…read more * * * TIP * * * Their house key duplication is the same price as Depot, but True Value offers real brass keys instead of the lower quality steel keys at Depot. * * * TIP * * * $75 Chip car key replacements!!!! Just had a very helpful experience with them for a chip key replacement for our car. Dealer wanted to charge $240 + an hour of my time (pre-scheduled appointment too) for a replacement chip key. True Value can save you tons of cash !!!! After a lot of research I was referred to a True Value in Wilmington as someone who does chip keys. I decided to try a True Value nearer me. The Newtown Square location does not do keys; very frustrating. Luckily we're actually closer to this Paoli store, so I gave them a try. They looked up our make/model/year to be sure they could do it, and had a blank for our vehicle in stock. There is one main guy who does it at Paoli, so you should call to make sure he'll be there before you go in. Unlike Lowes and Depot (who I'd called earlier in my research), True Value actually knew what they were talking about and were familiar with our car. The man who does this totally knows what he's doing, and was totally competent about running us through the details of how it all works, and price ($75) and time (20 mins to program the vehicle). WAAYYYYY better than what my dealership was going to charge. It was like 70% off the price, and a third of the time! No brainer. Note: Lowes and Depot only do certain makes and models, and even then, only certain years within their already-narrow parameters. If you have a very popular car, you may be in luck there, but it is really hit or miss, even with some pretty well-loved vehicles, like ours. As mentioned above, not all True Values offer this. This Paoli location has a superior key service, and they deserve a lot of credit for the value they offer, plus the customer service. This is my 300th review, and I'm super-happy to make it a 5-star one! :-)

Smile, I moved into the Paoli area in 1989 and being a DIY'er we needed something from the hardware…read morestore almost every 5 minutes the first few days. It was a pain in the neck trying to run to the big Home Depot and run down the aisles. So we found the local Mom and Pop store. Paoli Hardware - in the shopping center near us. You walk in and you're greeted with "What can I help you find today?" It really took me aback coming from New York, believe me. Well after the first few times of going back in and out, I was having conversations with the lone female employee that they had on the first floor hardware section about which framazam was better than the other. If you live in this area you'll find that this is a very nice hardware store. They've gone over to the Ace Hardware line, so they carry kitchen ware stuff, gift ware, etc. And yes they do have an excellent toy section upstairs, thank G-d my children are grown. And if you need gardening stuff you go downstairs or you can pick up your perennials or annuals outside during the summer. I sometimes go in just say hello and browse if I'm walking past . Over the years they get to know your face, your kids and smile, even your dogs.