As a guy, I feel out of place in a store filled with skincare and related products. But I have been…read moredissatisfied with the standard shave creams you find in Walgreens or supermarkets. So, I decided to try Blue Mercury and see if they had a better product for me. I was helped by a woman named Ilyse who calmly and confidently made me feel relaxed about being there, explained my options, understood my skin's needs and recommended the Jack Black line of products. I bought not only the shave cream, but after shave too. No doubt, I so appreciated the supportive and knowledgeable assistance received.

Horribly rude and judgmental sales clerks at this location. My daughter spritzed Jo Malone and was…read morescolded by the younger of the two sales ladies. I highly recommend Nordstrom for your La Mer.

I come here often to get supplies. Hair care products, wigs, weaves... they have it all. They…read morerecently moved to the new location off of central and it is amazing! The shopping experience is much better. They have pretty much everything you would need for your beauty supply needs. Don't waste your time going anywhere else, especially Sally's.

This was the first beauty supply I found when I moved here.... And when I say found I had been…read morelooking HARD. I'm from Indiana so there was all ways a beauty supply in every town like no mater where you were there was ALWAYS a BS close. But being in Arizona it was like finding Waldo!!! Mid-K is nice and the prices aren't too bad they have almost everything you need! They even have barrette and knockers (if you know what a knocker is we can be instant besties) as far as hair care its a Wakandin girls dream!!! They have inexpensive makeup, nail polish and jewelry too. I'm natural under my wigs, waves and extensions and I like to try new things so I make my way in here and pick up new and staple items!

I've been shopping here for over a decade. I like the brands they carry and the events hosted in…read morethe store. I have been to May Lindstrom's events twice, Agent Nateur twice and Kjer Weis founder/makeup artist and she applied makeup on a model and gave us live tips it was a lot of fun. They do a lot of great sales and gifts with purchase such as the Glam Bag. They are located in the Biltmore. I recommend going into the store for the staff to apply makeup on you. They always have great recommendations. I recently went in and bought the fit flow blur loose powder and I love it.

I did not have a great experience at this store. I was given samples of a few foundation colors to…read moredetermine a good shade before purchasing. Decided on one, came back and purchased the full sized product but when I used it, the shade was different than the sample. Frustrating. So, I went back to remedy the issue. Luckily, several people on the sales staff confirmed that indeed the sample color was completely different than the product that I had purchased. They explained that the "tester bottle may have oxidized," and there was no actual shade that matched the sample. YET they refused to give me my money back because the full sized product had been opened. What kind of customer service is that? Never shop here unless you know exactly what you want and/or don't care if they keep your money.

Stopped in today to restock on a couple of products - ended up trying some new (to me) things and…read moregetting those too. I love how clean all of the ingredients are and how high-quality everything is! We don't shop in store super often because this isn't close to our home; however, every time we shop at this Lather location, the employees are SO friendly. The store is so neatly organized as well.

I've been shopping at Lather for past few years since attending a Yelp event at the Phx store. I…read morethought I already wrote a detailed review for this location, but maybe it was for a specific event. A short but sweet review is that Lather makes wonderful products that are naturally based and have the functionality & quality you'd expect from other high end product lines but using ingredient lists you can feel good about and trust. I absolutely love this brand and will continue to be a customer, as I've tried almost all of the products they make and we are lucky in AZ to have a brick and mortar location since there aren't many. I also purchase products online from them when I don't have time to stop in the store. Their loyalty program is really great with accumulating points that translate to discounts on purchases and special VIP sale events. I love the smell of the products and when you step into the storefront it's beautifully set up and smells very nice.

The owner and staff here are so friendly & helpful, this is my new hair store! I would definitely…read morerecommend

Clean, organized, and great customer service. Nikki is knowledgeable, kind and greeted me with a…read morewarm welcome. Highly recommended this place!

I had an absolutely wonderful experience at Lotion & Potions in Phoenix! I visited to create a…read morecustom fragrance, and the entire process was both fun and incredibly educational. Sharon was exceptionally patient, knowledgeable, and genuinely invested in helping me create a scent that I loved. She took the time to explain the fragrance-building process, answer all of my questions, and guide me through countless options without ever making me feel rushed. One of the most impressive aspects of Lotion & Potions is their incredible selection of fragrance oils. They have such a large variety to choose from that it's easy to create something truly unique and personal. Whether you're looking for something fresh, floral, woody, or completely custom, they have options for every preference. Sharon made sure I was happy with every step of the process and was committed to getting the fragrance exactly right. Her expertise and attention to detail made the experience feel special from start to finish. If you're interested in creating a custom perfume, cologne, or simply exploring fragrances, I highly recommend Lotion & Potions. The quality, selection, and customer service are outstanding. I'll definitely be returning and recommending this place many!

I purchased a replica cologne for about $40 from a very nice and knowledgeable lady. I "wore" the…read morecologne, and my GF didn't notice it at all, even though she always compliments me when I wear the real deal. The purchase was a big bust, I returned it about a week later, and a different worker was there. I politely explained the issue and expected I would be offered a credit/refund/ or store credit in some reasonable amount. Instead, she was not interested in doing the right thing, was defensive, and said I was unclear about my complaint. My complaint was straightforward and clear. When she sensed that I was confused by her "argument," I just pivoted and said, "ok, that is a bad decision by you". Some people should not have front-facing jobs. They should work in a warehouse, communicating with software and forklifts, away from the public. This frumpy gal would probably be a great forklift driver. She has no business in customer service - she may own the shop, and that is even worse. That section of 7th Ave is full of nice mom and pop stores with nice folks = not Lotions & Potions. There are plenty of similar stores nearby - GO THERE!

After just leaving from this store and reading the reviews my experience makes sense now…read more As I walk into the store, mind you I'm a tall man that doesn't always wear designer clothes or all black so today I'm wearing my gym clothes, the older women behind the counter hones in on me and asked me what I'm looking for. Already assuming I have never been in a cosmoprof. After I say to her that I'm looking for travel shampoo and conditioner she continues to ask me if I'm a licensed professional. Now mind you for those who don't know this store is only for licensed professionals. Which I have been for 15 years. I proceed to let her know how rude it is to assume because I'm a man that I don't belong there. How do I know it's because of my appearance is because this isn't the first time it's happened. Now it's never happened right when I walk into the door but it's happened. I also know it's because of my appearance since my wife is an esthetician and she has NEVER been asked that question. Every woman I know in the industry has never been asked before either. So the idea her explanation of "I ask all new faces that walk in" is complete BS!!!!! I choose this industry because it's suppose to be a business of no judgement. Yet the store we need to go to buy our supplies judges. This women wasn't resentful or sorry for judging me. She was full of excuses and reasons why she did what she did. There's nothing more annoying than someone who can't just own their mistakes. And she was full of them. She had no interest for a suggestion to maybe treat her customers better. Again with an excuse. As I walk out of the store it reads on the door "licensed professionals only" I think to myself and look back and say to the women it even says it on the door. She either assumed I couldn't read or I was going to try and get the products without a license. Either way she thought I didn't belong. I have been to dozens and dozens of cosmoprofs. From Seattle to Phoenix and by far this women was the peach of them all. Avoid this store at all costs. Maybe they won't make any money and will have to move on from what seemed to be a manager that is tanking a store.

I paid for show tickets from this location and was never able to get registered all the access…read morecodes wouldn't let me into the class talk to store employees they apologized sent emails to the district office and I got no help so I paid money for show tickets and never saw the show I'm looking for a new product distributor and new beauty supply.

I had the most AMAZING 1.5 hour massage with Carol. This is the second time I've had a massage…read morefrom her, and I can't wait for the next one. She takes the time to ask about you, what areas to concentrate on and what if any places to avoid. The use of the hot rocks in addition to the massage is HEAVENLY!! I highly recommend both her and Zethina Cosmetics.

Please, please, please do yourself a favor and visit this place. It is mash up of relaxation,…read morecrazy-busy, gorgeous colors, an amazing array of make up and tools, really cool jewelry, stunning before and after photos and great music. I went to see Zethina today based on a friend's recommendation. The appointment was for custom foundation matching, but despite being very busy, Zethina took her time with me, consulting on colors, doing my face and even showing me how to apply false lashes. I was so pleased with how I looked- really glamorous but soft, still me. I plan to return very soon for more makeup and a massage. I can't say enough how impressed I was at the place, the quality of the makeup, and Zethina herself. If you want to look and feel amazing make an appointment to see her!!

Being a chain, the products and sales (which tend to be pretty good) are the same at most…read morelocations. I have always managed to find what I need and gotten friendly, efficient help when I needed it. I have not used the pharmacy in a long time but got quick service when I did. The store is clean and well-stocked. What sets this location apart is the Queen of the Cosmetic department, Dee. She is a walking encyclopedia of products, can offer intelligent suggestions (not just push a sale) and is willing to take the time to find the most appropriate product for age, skin type or use. It seems like I always end up leaving the store with good advice and something better than I originally expected.

Stopped in to get my annual Flu vaccine. Nice store…read more Friendly staff and kind. Easy access to store. Lots of parking.

I had a great experience with Ciao Bella Cosmetic Surgery. I had a tummy tuck, muscle repair, and…read moreLipo 360 with Dr. Roberto Gonzalez, and I'm very happy with my results. Recovery went smoother than I expected--I was standing up straight by day 4 and only needed minimal pain medication after the first few days. The pain pump really helped keep discomfort low, and I had no complications. The process felt very organized from start to finish, including post-op care and follow-ups. Everything was clearly communicated, and there were no surprises. Overall, I'm really glad I chose to stay local and would recommend them to anyone considering similar procedures.

I am extremely satisfied with Dr. Zavala and his staff. My mini facelift and blepharoplasty have…read moresurpassed my expectations. I wholeheartedly recommend Dr. Edgardo Zavala and his practice. Thank you.