Maria was a life saver and had some great customer service! I came in on a whim hoping to find a…read morecertain cologne my husband loves and hasn't been able to find in forever. Not only did they have it, I was able to buy two with a great sale the store was having. She even gave me the stores business card in case I needed more and wanted to check back, Great stop today.

Solid fives all the way around. After I was told at two other outlet fragrance shops that I…read morecouldn't smell the scents I was interested in, I stopped here. I asked if I could try Burberry Hero and Tom Ford Noir. She let me try both and even showed me the Tom Ford leather. They even had coffee beans to clear my nose. I choose the Tom Ford noir and she even gave me 10% off for being a Tanger member. Customer for life. Great service, listening skills and attentiveness that's how it's done. Thanks !

I'm a fragrance collector and I only have great things to say about this place…read more Great customer service. Excellent prices. 100% authentic fragrances. Cannot recommend them enough!!

I have been going there for years. There's always a great selection of high end colognes for men…read more Testers are available. Prices are reasonable.

I had an absolutely wonderful experience at Lotion & Potions in Phoenix! I visited to create a…read morecustom fragrance, and the entire process was both fun and incredibly educational. Sharon was exceptionally patient, knowledgeable, and genuinely invested in helping me create a scent that I loved. She took the time to explain the fragrance-building process, answer all of my questions, and guide me through countless options without ever making me feel rushed. One of the most impressive aspects of Lotion & Potions is their incredible selection of fragrance oils. They have such a large variety to choose from that it's easy to create something truly unique and personal. Whether you're looking for something fresh, floral, woody, or completely custom, they have options for every preference. Sharon made sure I was happy with every step of the process and was committed to getting the fragrance exactly right. Her expertise and attention to detail made the experience feel special from start to finish. If you're interested in creating a custom perfume, cologne, or simply exploring fragrances, I highly recommend Lotion & Potions. The quality, selection, and customer service are outstanding. I'll definitely be returning and recommending this place many!

I purchased a replica cologne for about $40 from a very nice and knowledgeable lady. I "wore" the…read morecologne, and my GF didn't notice it at all, even though she always compliments me when I wear the real deal. The purchase was a big bust, I returned it about a week later, and a different worker was there. I politely explained the issue and expected I would be offered a credit/refund/ or store credit in some reasonable amount. Instead, she was not interested in doing the right thing, was defensive, and said I was unclear about my complaint. My complaint was straightforward and clear. When she sensed that I was confused by her "argument," I just pivoted and said, "ok, that is a bad decision by you". Some people should not have front-facing jobs. They should work in a warehouse, communicating with software and forklifts, away from the public. This frumpy gal would probably be a great forklift driver. She has no business in customer service - she may own the shop, and that is even worse. That section of 7th Ave is full of nice mom and pop stores with nice folks = not Lotions & Potions. There are plenty of similar stores nearby - GO THERE!

Lotions & Potions is located in Downtown Tempe. Here you can make your own lotions with scents or…read morea fragrance of your choice. Step up to the counter and the friendly staff will be happy to help you decide and make a concoction. They also have quite a few gifts. Street metered and lot parking.

What a fun place to wander into when walking around Tempe. Lots of unique items and gifts, from…read morecandles to intense, bachelorette & wedding party items AND then the opportunity to create your own scents. Love a perfume roller moment. Also love the Natural Life website/catalog, and they have a stellar stock of Natural Life items. Will def stop back in next time we're in the area!

They always seem to have what I am looking for in Men's Colognes..Their prices are competitive and…read morethe staff helpful. They even have sales that drive down the prices on some major colognes on occasion. If th at doesn't top it off, I received $5.00 off of their low prices just by going to the Information Counter at Mall#1 and asking for the coupon booklet for the Arizona Mills Mall! Don't miss out on some great buys! They were even less in price for the same item I was out to buy, than the competitor down the mall from them. I give it five stars for price, location , parking galore, and overall appearance---(It's easy to find things on the shelves!)

This is a cool place to get perfumes on sale. They always have pretty items on display. The…read moreemployees are always professional & kind. I hit a sale buy 2 get one free. Jackpot!

No daría ni una estrella mal servicio la persona que atiende muy prepotente te venden los perfumes…read moreal triple de lo que valen ... porque no te dicen el precio y ya cuando lo registra se ofende si preguntas el precio... además de que no aceptan cambios me vendieron 450 en perfumes quise devolverlos y me dijeron que no hay devolución pueden cambiar por otros se ofendió la sra que atiende ahy. Muy muy mal servicio y lo mas IMPORTANTE ME SAKIERON DE LOS 5 PERFUMES 3 FALSOS O CADUCADOS NO DURAN NADA QUISE VAMBIARLOS Y MEDIJERON QUE YA ESTABAN ABIERTOS Y QIE ASI NO LOS CAMBIAN QUE VIRAJE DE VERDAD.... NO COMPREN AHY MERCANCIA CARA MUY CARA Y FALSA

Came in and bought a bottle of Acqua Di Gio as a gift for Christmas. After I gave it to my husband…read moreand he showed it to me the box said it was not for resale and that is was a tester and was for demonstration purposes! I shoild have went to Sephora or Ulta and paid the same price. I only stopped on here because I happened to be passing by. Im going to call my bank and have the charge reversed. I dont even think its authentic now...

Shoot me since I've been hiding under a rock and never knew about this place until a good friend…read moreturned me on to it!! Located inside the Scottsdale Fashion Square Mall, you'll find this posh fragrance boutique on the 2nd floor. It so happened that when I went in, there was a special event going on. I walked into a divine haven of scents that drew me in like no other! Jesse from @shakenitupaz was on hand to make you a fruity cocktail or mocktail in honor of the debut of new fragrances. I sure did get my cocktail and Jesse made it just right: not too much alchi, and the perfect amount of sweetness! He is a vibe, so catch him if you can next time. Betsy, the Assistant Boutique Manager, provided first class service all around. I felt like I was royalty from the moment I stepped in. I had no intention of making a purchase, but once I got a whiff of the new Raspberry Ripple paired with the Wood Sage & Sea Salt Cologne, I knew I had lost that battle!! Lol The Raspberry Ripple took me back to my childhood days when I had that little Strawberry Shortcake doll.. it smells just like her! Paired with the Wood Sage & Sea Salt Cologne, the combination is truly exhilarating as much as it is intoxicating! I purchased the mini set because I only plan to wear them on very special occasions. I feel like Jo Malone fragrances are THAT special that I only want certain people to smell them on me, haha!! I also ended up purchasing a candle for a good friend of mine who just moved into his new place. I know he will absolutely love it and I'm so glad they were able to engrave the lid of the candle for that extra special touch! Like I said before, I never knew about this place, but I will 100% be a return customer. Keep in mind the prices DO reflect the high-end products they sell, but trust me when I say it's worth every penny! Good news: for all you military folks (AD and veterans), you'll get a discount when you show your valid I.D.! Everything from the friendly service (no pushiness at all!!) down to the fancy packaging of your purchase at the end of your transaction, Jo Malone will treat you like a celebrity! I like to spoil myself once in a great while, and if you know about my struggles, then you KNOW I've worked hard to get where I am today and shopping here is like the cherry on top of the sundae for me! =) Thank you so much, Betsy, Jesse, the engraving lady (I didn't catch her name!), and to my amazing friend who turned me on to Jo Malone. I'm a lifer now!!

Tiana was super personable and made our wedding scent experience one too remember! We appreciate…read moreher being so patient and guiding us through the experience. We picked out the most beautiful cologne and perfume combo. Thanks Tiana!

Stopped in today to restock on a couple of products - ended up trying some new (to me) things and…read moregetting those too. I love how clean all of the ingredients are and how high-quality everything is! We don't shop in store super often because this isn't close to our home; however, every time we shop at this Lather location, the employees are SO friendly. The store is so neatly organized as well.

I've been shopping at Lather for past few years since attending a Yelp event at the Phx store. I…read morethought I already wrote a detailed review for this location, but maybe it was for a specific event. A short but sweet review is that Lather makes wonderful products that are naturally based and have the functionality & quality you'd expect from other high end product lines but using ingredient lists you can feel good about and trust. I absolutely love this brand and will continue to be a customer, as I've tried almost all of the products they make and we are lucky in AZ to have a brick and mortar location since there aren't many. I also purchase products online from them when I don't have time to stop in the store. Their loyalty program is really great with accumulating points that translate to discounts on purchases and special VIP sale events. I love the smell of the products and when you step into the storefront it's beautifully set up and smells very nice.

This place sells counterfeit colognes just like their other locations at AZ mills! Do not shop…read morehere! Boyfriend offered to show them how he knew item was fake and they did not even question him. It is illegal in the state of AZ to sell counterfeits. They know they are selling fakes! They had an opened box but wouldn't let him look at bottle unless he paid for it. And after purchasing he looked no batch number on back of bottle and bottom metal part was coming off bottle which is 100 percent a fake product. It ruined my boyfriend's whole day and they were charging the same amount as what the discontinued cologne was going for. Sad part was the box that was opened and as probably returned by a customer that also had same issue as us. The lady at counter felt no remorse because they knew item was fake and selling it as authentic.

I went here on January 15, 2023 just to browse. The young lady named Rosa was very nice and asked…read moreif I needed any help. I figured while I was there I would see if the store had a close smelling perfume to Halle Berry's Exotic Jasmine which is now obsolete. She looked in her database and told me that it's been discontinued and there were similar fragrances. She had a few recommendations there, but none were close enough to my liking. She went above and beyond and I'm truly grateful.

Product is very gud , but b4 i even got the item, I was getting overwhelmed with calls, and text…read morefrom representative from there try to sign me up to a prescription, didn't like that and told them don't call or text me again, very suss, also it took almost 2 weeks to get the order

I use their oils but not in their machine. I recently…read moreplaced an online order & within moments was bombarded with 8 texts all from different reps at Aroma360 saying they needed to talk about my order. I text back asking what they needed but they couldn't say just to call them. They proceeded to call 4 times all from different numbers in FL. I text them back saying they were pushy & not to contact me again. Over the year I will get calls from their reps pushing products. I told one of the reps how pushy they are & to not call me. Good luck if you buy anything from this company! Below are the incessant calls & texts