This review is for pool resurfacing service I hired Bella Blue Water to do but I wanted to give a…read morelittle bit of background. When we moved to Palm Springs in 2021, the house we purchased had a pool, which was a first for us. It was built in 2015. I incorrectly assumed the weekly pool service guy was taking care of the maintenance. For four years I watched him come once a week and spend 5-10 minutes skimming, brushing, testing the water, and occasionally adding a chemical. In 2025, I decided to take on this maintenance task. With the help of instructional Youtube videos and regular free water testing with chemical guidance from our local pool supply store (yes, the one that begins with "L"), I asked myself why I had been paying the guy so much money for 5 minutes of his time a week. We decided this year that it was time to have the pool resurfaced but with a pebble surface instead of plaster. At 11 years old, this plaster surface had reached its end of life. I also wanted to add the Hayward Prologic Upgrade kit so I could control the pool with an app on my phone. Several people recommended Bella Blue Water to do the job. The owner of the company, Mario, came out and took measurements and showed me samples of pebble finishes. He was so nice, professional, and quite knowledgeable of the pool building business. Mario made several trips out or called during the project just to make sure things were going well. Toward the end of the project, there was a little minor issue with a subcontractor. I let Mario know of the problem and he sent his supervisor out right away to take care of it. When Mario's team finished with the resurface and refilled the pool, they came back out to balance the water with chemicals. Bella Blue Water's supervisor showed me the new control box and got me up and running with the app. He also did something I didn't quite understand at the time. He adjusted the valves to and from the pump, something that never had been done since before we bought the house. Before the resurface project, the pool maintenance guy I parted ways with last year had the pump running at 100% all day long and I think the valve to the surface skimmer was the only skimmer valve that was on. The return valves were all wide open which made the outlets in the pool feel like spa jets. I never questioned it or changed them. That was 8 weeks ago and every time we get in our new pebble pool, we are so happy with the way it turned out, from the tile we chose to the color of pebble to the ability to operate and monitor the system from my phone. Bella Blue Water did a beautiful job! We are now using the variable speeds of the pump and don't have to listen to it run so loud all day long and are using far less electricity. I am surprised the pump didn't burn out long ago. The bottom and surface of both pool and spa are much easier to keep clean with both bottom and surface skimmers working, all thanks to this wonderful supervisor Mario has leading his team who took the time to properly adjust the valves and speed of the pump. So if you are looking to have work done on your pool, Bella Blue Water is who you should call. I will say, on the afternoon of day 1 of demolition with jack hammers going and dust so thick, I asked myself "what the hell have I done?" But the crew cleans up the yard daily before they leave and the end result is this beautiful new pool! Thank you, Mario, and many kudos to your team!

Good reliable service. Good communication and they know how to take the best care of all your…read moreequipment

A big shout out to Rick and Maggie! From concept to creation they were with us every step of the…read moreway. Always keeping us updated throughout the process. We now have our dream pool.

Rick used to have solid customer service. I do not know what has happened but lots of issues with…read morethe second pool they remodeled for us 3 yrs ago. Replaced 2 of 3 lights ... was told they were installed wrong causing cracking on water tight fixture. Now tile cracking and lots of loose tiles! "Bond beam cracking" and gonna be expensive to repair! Called Rick and of course "no warranty coverage ". I can never recommend a company that doesn't stand behind their work .... Run away !!!

Gardner Outdoor Pool & Remodeling did an outstanding job. Recently, I met with 3 pool contractors…read moreabout removing my existing 26 yr. old plaster and re-doing it's surface. After meeting with Dave Cole of Gardner PooI who provided me with excellent information and advice, and seeing their impressive yelp reviews, I chose them to change my pool from to a Pebble Sheen finish. They began the job on time, I received daily phone messages detailing what work would be performed, everyone did a professional job--from Diego doing the prep, pre-site, masonry, acid wash & start-up work to the Demo Crew and Plaster Crew, all of their work was top-notch! Dave was my contact & answered any questions I had and was helpful. I could not be happier with the entire experience, the workmanship, clean-up and end result. Thank you to all of you. I HIGHLY RECOMMEND this company and all of it's crew, they are THE BEST!!

Best pool contractor in the Coachella Valley. Mike and his team are top-tier with her installs and…read morecustomer service.

Ojeda pools was hired to replaster my pool and Spa with Pebble Technology's Aqua Sheen. Their…read morequotes were very detailed and was given timely schedule updates for the work. Work was completed in a timely manner. Happy with the outcome. Russ Cordell

Highly enjoyed working with this crew. Sergio was very professional and offered great…read morerecommendations throughout the process. Our pool turned out better than imagined. I have zero complaints from this company. Not only did the crew go out of their way for some things, they are also very family friendly. From start to finish we were always kept informed and expectations were exceeded. Ojeda pool and spa gave us realistic timeline and accomplished the project with zero delays. I will be doing business with them in the future on other projects. Highly recommended.

Loved reading the past reviews - this is initially why we decided on Splash. From everyone's…read morefeedback here, I am excited to work with them. We will be doing a mini pebble and regrout/tile clean up. Thomas was very helpful in guiding through the process. Everything has gone "swimmingly" so far. I will update photos once complete in early August.

We had a new heater put in. Everything has been swimmingly great... the pool is far more efficient…read morethan it has been for at least a year.

We hired McIntyre Pools to build a Pool and Spa with paver decking and a raised fire pit. They…read morefinished on time and on budget. The crew that did the work were always on time, polite and respectful of our yard. We would recommend McIntyre Pools to anyone.

Update: despite a months-long delay, predominantly due COVID, earlier today McIntyre Pools repaired…read morethe vacuum line leak that they'd identified back in early July. I want to thank owner Mike McIntyre, his foreman Eric and the entire McIntyre crew for making this right. With this now resolved, I couldn't be happier with the final product and can say with confidence...McIntyre Pools stands behind their work!

Rudy was excellent in his communicating with me as to what my needs were and was very professional…read moreexcellent service and my pool was drained cleaned and acid washed Good price and great follow up Would highly recommend Supreme.

Just had my pool tile cleaned by Rudy and his crew. Excellent service!, Quality work and price …read more Rudy walked me through the process and answered all my questions. He arrived on time and completed the work on time !! Highly recommend this company !

The plaster and tile needed to be replaced within my in-ground pool and spa combo. As an automatic,…read moreI turned to Yelp to seek project bids and read reviews. I was quite impressed with the Yelp reviews of Melo's Pools. I sent a quote request via Yelp and had a response within 10 minutes! Appointment was set for five days later. Albert and Pablo arrived to my home on time. They measured, took pictures and assessed the pool along with the pool pump system. We discussed ideas, timelines, finance options and they left me with a book that contained sample ideas. The following week I met both of them at their showroom to look at the actual tiles and find a match for the pebble. Albert and Pablo were great at making suggestions and giving me space without any pressures of making a decision, signing a contract, etc. A couple weeks later I signed contract and a demo date was set. The crew was on time the first day, and that stayed true until end of project. To no surprise there was a leak detected after opening up the plaster. Mauricio, the project manager, brought it to my attention immediately. He showed me the issue, explained what needed to be done, had a plan ready to go and with my sign off they had the issue fixed expeditiously and the project was kept on track. As a matter of fact, the project was completed a week earlier! Even my neighbors commented how quickly they worked and how great the pool turned out. From Day 1 to the end, the entire crew was respectful. Mauricio kept me updated on the progress of the project. Even after the project, Pablo and Mauricio came back (each separately) to ensure all was good. As I explained to them both, the tile is even more beautiful in the daylight and the colored grout was a perfect match! Worth every penny. Customer service is above and beyond at Melo's. Working with Melo's was effortless. Thanks to Melo's, I love my pool again. Thank you, Albert, Pablo, Mauricio, Art and crew!

My husband and I recently decided to remodel our pool, which was 12 years old and ready for a…read morerefresh. Before moving forward, we obtained three bids, including one from Melo's Pools and two other pool companies. While Melo's quote came in between the other two, we felt confident they would work closely with us to create our dream pool. Their detailed project timeline and professionalism gave us confidence from the start. We had already selected a glass waterline tile and needed expert guidance in choosing a pool finish that would be both beautiful and durable for years to come. Our Project Manager, Joaquin, recommended that we visit the NPT showroom in Palm Desert to explore our options. Following his expert advice, we selected a Stonescapes Mini Pebble finish in an aqua-blue color that perfectly complemented our tile choice. Throughout the demolition and remodeling process, Joaquin was always available to answer questions and provide guidance. His professionalism, confidence, and attention to detail helped ease any concerns and reassured us that our project was in capable hands. The day before demolition, Gabriel from the Melo's team arrived to drain the pool. The following morning, another crew arrived promptly at 7:00 a.m. to remove the old plaster finish and ceramic tile. That same week, Melo's tile crew installed our beautiful new glass tile and worked with us to create custom accents on the spa seating area, spa steps, and pool entry steps. Once the tile work was completed, another crew arrived as scheduled to apply the new Stonescapes Mini Pebble finish. After the finish was installed and the pool was refilled, Carlos from Melo's took over the startup and curing process. For the next six weeks, Carlos visited two to three times per week to ensure the new finish cured properly and that the water chemistry remained perfectly balanced. Carlos's professionalism, friendliness, thoroughness, and expertise in pool chemistry were truly impressive. He not only maintained the pool meticulously but also took the time to teach us how to properly care for and adjust the water once the startup period was complete. Throughout the entire renovation, Joaquin and the Melo's team maintained regular communication, ensuring that we were informed every step of the way. Every member of the team was professional, courteous, and genuinely focused on delivering an exceptional customer experience. Our newly renovated pool was delivered in perfect working order, and the results are absolutely stunning. We could not be happier with the finished product or our experience working with Melo's Pools. We highly recommend Albert Melo, Joaquin, Carlos, and the entire Melo's Pools team. We wouldn't trust any other company with our pool needs.