Nice and bright! Comfy booths but no tables/chairs…read more Attentive waitstaff I asked for an egg white omelette and no potatoes and no toast. I offered to pay extra for it too. They could NOT oblige. Huh? OMG... really. Financially, the cost avoidance on omitting toast and potatoes would have offset the labor for separating the yolk from the white. Also, they would have not disappointed a new customer. I sampled the French toast and it was good--nothing special. Ditto on the pancakes and bacon. I mean it was sort of like what our Moms and Dads would make--or if you are the mom or dad--what you would make; albeit the pancake was huge and fluffy. Ok--finally...did the waitstaff come by and ask how are food was...nope. I would have given this place 3 stars but between not checking in on us after leaving the food and not accepting a legitimate dietary-driven request, I am obliged to give it two stars.

While staying in Pittsfield Ma, we are breakfast 3 times and each time enjoyed our breakfast. Food…read morewas plentiful, fresh and well plated. Service was exceptional with a smile. The feel of an old time diner and comfort was relaxed and classic style feel. Well done

Fun little place. Had the meatloaf special which was…read moredelicious. The kind of place every town needs! Reasonable prices! Friendly service! Enjoyed the stop!

Very clearly a popular spot with the locals. For good reason. The staff was friendly and the food…read morewas wonderful. My friend and I spent the night nearby because we went to Tanglewood. We ended up at Flo's just because it was close. I love when the fates work for you. My only concern was they were understaffed and it took a while. Worth it unless you are in a hurry.

Great diner with classic diner atmosphere. Service was quick and friendly, coffee was good and hot…read more I look forward to trying something from the breakfast menu next time. I ordered the Reuben sandwich with spicy fries and a side salad. I like a lot more corned beef in my Reubens but it tasted good. Seasoning on the spicy fries was different and tasty. Overall great experience.

Food service terrific. Mammoth selections ambiences…read more Everyone is pleasant We go here every visit

An absolute hidden gem in New Lebanon!…read more OMG, what an adorable little cafe! We were in New Lebanon and looking for somewhere to eat around 7:30 PM. Being a small town, there weren't many options still open, so we called to see if they were still serving dinner. The sweetest lady answered and told us their kitchen closed at 8:00 PM, but they would still be happy to take us. We're SO glad we called! The moment we walked in, we loved the place. It was beautifully decorated, with fresh wildflowers they had picked themselves, the tables were set so nicely, and everything had such a warm, cozy, welcoming feel. We were seated immediately and had ice water at the table right away. The service from beginning to end was seriously top-notch. Then the wonderful lady helping us, and I'm so sorry we didn't get her name, brought out freshly baked mini blueberry muffins. OH. MY. GOODNESS. They were DELICIOUS. That was the moment we looked at each other and knew dinner was going to be good. And it absolutely was! Our daughter ordered an omelette, my wife had the steak frites, and I ordered the chicken piccata. Every single dish was delicious. My wife also ordered a blueberry cosmo, which she loved! At this point we were completely stuffed, but there was no way we were leaving without trying dessert. We ordered the red velvet cake AND the chocolate croissant bread pudding with vanilla ice cream. Did we need both? Absolutely not. Did we finish them anyway? Pretty much! The food was just THAT good. We kept telling ourselves we were full and somehow kept taking another bite. What really made this place special, though, was the hospitality. We came in close to closing time, and instead of ever making us feel rushed or like an inconvenience, they welcomed us with kindness and gave us a wonderful dinner experience. That says a lot about a place. 5 stars all the way. If you're anywhere near New Lebanon, do yourself a favor and stop here. Places like this deserve all the support and business they can get. Great food, beautiful atmosphere, and genuinely wonderful people. We will DEFINITELY be back, and next time we're coming for breakfast!

I picked up a matcha latte here, and my friend catered a delicious brunch from this spot!…read more I appreciated that the matcha didn't come pre-sweetened. It could've been whisked/blended a bit better (separated a bit), but I was happy with it overall. Regarding the catering, I was a big fan of the avocado toast (super fresh and creamy and nice flavor) and tasty muffins (I enjoyed the blueberry muffin.) It takes a bit to make drinks / food, so be sure to allocate some time--this isn't one of the factory-like cafes that churn out drinks / whip out ready-made food. The interior is cute and has assorted offerings of general foods/supplies that were fun to peruse.

My husband and I consider ourselves regulars at Otto's. We eat here frequently with our friends. We…read morehave a running joke.... All roads lead back to Otto's. I/we have never experienced poor quality food or service. The staff is always welcoming and the food never disappoints. Lindsay and Luke and the staff are very community oriented and host many community meal events with "a pay what you can" attitude. Otto's is truly an asset in the heart of the Berkshires.

Thought this place seemed nice, but the counter person is extremely rude and has some sort of…read moreNapoleon complex. Never going back. And no, I did not "tell them how to run their restaurant" as the petulant owner says below. To be helpful, since I was solo, I asked for a counter seat not a table though there were a bunch empty. The attitudinal counter person snapped "there's a waiting list." When I asked how long, she made a face and said "maybe 15 minutes." Seeing that there were at least four empty tables (and no visible line), and not really wanting to wait 15 minutes for a counter seat, I asked if a two-top were possible. Now she flips out and yells "I said 15 minutes, what do you want a job telling me how to run this place?" I've worked pretty much every restaurant job in my youth from busboy to dishwasher to waiter to kitchen prep -- including in the Berkshires -- and would have been immediately fired if I ever went nuclear on a customer over a harmless question. Instead I got breakfast at another -- friendly, family-owned -- Pittsfield diner, had a great quick meal and tipped 30%. Some people get so full of themselves and their drama. You're serving eggs to your neighbors, not working the velvet rope at an exclusive club.

Mixed reviews from the family about this restaurant leads me to change my rating from a 5 to a 3. I…read morereally loved my watermelon gazpacho but my husband and son both said their burger was tasteless. The restaurant was able to accommodate our family of 14 and serve us with ease and speed which was a plus! Easy parking in a lot down the block which is free on evenings and weekends. Our server was lovely and helpful. I'll try somewhere else next time.

I wish I could give a better score, because I thought the service and ambience were both excellent…read more Sadly, the food left me wanting. It was all edible, but there were problems with every single thing we ordered. We started with the marinated mushroom & sausage flatbread: one of the better items and fairly tasty with a tomato sauce base, could have used a tart element like a balsamic drizzle to wake it up a bit. My husband got the Korean bbq burger, which at $27 was honestly a bit insane and doubly so when it wasn't good. There's not a single thing that was wrong, the whole conception is an epic fail. A beef burger should not have an intense taste of soy. Sorry, harsh but true. The exorbitant price is insult to injury. The ham and cheese croquettes should never have been offered with the cinnamon sugar dusting. Another bizarre pairing that makes no sense in your mouth and adds nothing. The dijonnaise was good if a bit mild... amp up the savory flavor and put more ham in the mix with a touch more salt please. Finally, the Public Salad was a good base but needs a bit of a vinegar component to make it sing. I'd recommend red wine vinegar, just a small splash in the dressing. Overall enjoyed it and the chicken was adequately moist. Thank you for having us.

Ooo big bummer with the food nearing end of service few weeks ago. The corned beef hash had -3…read morepotatoes and crispy shreds of old corned beef sitting on the grill. Should have sent it back but was too hungry. Ate my two eggs and hubs ate my cb without complaint.

This place is great. Food excellent and service so nice. Owner even scooped up our fussy toddler…read moreand walked him around for a bit so we could eat. Highly recommend!!

Came here for breakfast with a friend I thought I was visiting from out of town. I used to get…read morehotdogs when I was a kid here and they were delicious. Today I got breakfast not only was it ridiculously expensive but it was very mediocre at best. I ordered a western omelette, but received a sausage and mushroom mama instead which I didn't complain about But it was just very bland. The home fries were burnt and cold. They only had generic toast like a cheap wonder bread no Italian or anything exciting. Coffee was good but for $20, it really wasn't worth it..

Thank you Yelpers for letting us know about Bob's. We were into a long drive and getting hungry and…read morewere delighted when we suddenly came across Bob's. We went in, enjoyed a delightful lunch, and wanted to share briefly with others. Bob's would seem to be a reliably good local stop, a diner/family restaurant that serves three meals a day, every day. We really liked their liver and onions (tasty if a little too overcooked for our preference), the big tuna melt and a fish fry sandwich with fries. Everything was pleasing, simple fare but good, and our server was attentive and speedy. The restaurant isn't large, but it is clean and so are their restrooms. Very happy we stopped here.