I called Imperial Vintage Guitar's and spoke with Jarrett. I made an appointment with him to take…read moremy son's Fender Telecaster in for a tune up. It was in pretty rough shape. Jarrett is a real expert who knows what he is doing. After leaving the guitar with him for a few weeks, the guitar is back to sounding and playing well. Jarrett also took the time to explain what he did. I even bought a new case from him too. If you value your guitar, take it in to Imperial and you will be happy you did. Thank you Jarrett.

I took my little Fender Modified Vintage Jaguar bass (short scale) into the shop because I was…read morehaving a problem with volume on one of the strings. Sebastian was great in helping to figure out what turned out to be a minor fix. He was very accommodating with his schedule and definitely has expertise in repairs. Greatly appreciated!

The Yamaha NTX1 that I purchased had fret buzzing issue. Cameron at the front door suggested me to…read morego straight to Xander to check. Xander suggested me to return / exchange it, and Ralph did it. Everything was smooth and pleasant. The second (replacement) NTX1 had the same issue. I went straight to Xander, and he remembered me! I was impressed. Not only he confirmed the issue, he also walked the extra mile to help me find the solution. He also connected me with Brett, the store manager. Brett was very pleasant and super helpful. He honored the 10% off from my trade in, and transferred it to my new order (different brand). Again, this branch is truly my fave music store now

Jack was awesome. Made it easy, fast, and painless to buy a new amp + cab. He was super busy but…read morewas still super positive and had a great attitude - most people at Guitar Center are bummed to death, but Jack was super pumped to help and make a sale. He took my gear out to my car in the 92-degree heat. Thanks, Jack. Hopefully you get recognition - you're a positive spark in what is otherwise a super chaotic/unfriendly environment. Appreciate you Jack!

We rented out a viola for elementary school music class. We paid a monthly rental fee…read more The viola we received was like new. We were so impressed with the service, the product and the pricing. Dropping off at the end of the school year was easy peasy and all the staff were chatting with us and so friendly. Highly recommend if you're unable to get your hands on an instrument at the school.

I recently visited Irvine Art and Music to select a new GS Mini-e Mahogany, and I couldn't be more…read moregrateful for the assistance from Gabriel. His help was incredibly valuable and made the experience both enjoyable and stress-free. Gabriel was patient and knowledgeable, introducing me to several options and allowing me to hear and understand the subtle differences in each guitar. He didn't rush the process and ensured that every choice was tailored to my desired style and size. The GS Mini-e Mahogany turned out to be the perfect fit for my emotional storytelling music. Thank you, Gabriel, for your excellent service and for making this a memorable experience!

Vez Guitar changed everything! They worked on all my electric guitars but, after I got back my old…read moreWashburn acoustic I bought in 1990 that Vez worked on, my acoustic is the guitar I can't put down. My cheapest guitar is the instrument that most inspired me to play. This place is FN magic!!!!!!

Great knowledgeable and professional staff and prompt excellent service. They took of good care of…read moremy guitar.

If your into guitars and especially Latin Music instruments this might be the coolest place in the…read morecountry. 4 generations of Luthiers have resulted in amazing instruments. The nicest and most hospitable store I've ever visited. If you're a guitar connoisseur, this is a must!!

Candelas, it was great. Very nice people who provided history of the candelas shop. It's a family…read moreowned business. The guitars a known to best in the world. I will be going back. I highly recommend this place to visit.

Ekber is knowledgeable, patient and attentive. Ekber took the time to find out the kind of music my…read moredaughter listens to and her music goals. He tailored a lesson plan aim towards her goal as professional song writer. He even helped her find a perfect guitar and amplifier that elevates her music. My daughter is so motivated to come to class every week.

From the owner: Our school is run by the talented guitarist, singer, and music producer, Ekber Turdi. He has three…read morehit albums and a huge following in China. Known for his unique hard rock style and earthy vocals, his American fans are eagerly awaiting his soon to be completed first English album. His style and technique is reminiscent of the master guitarist, Nuno Bettencourt.

I usually setup my basses myself and do a pretty good job, however, I could never get my Warwick…read moreCustom Shop Streamer bass setup to my satisfaction. After looking at reviews of several shops that do setups, I settled on James Hood. The experience was great. As soon as I had an initial conversation at their shop, I felt confident they knew what they were doing. The turn-around was quick, the cost is very competitive and the setup is perfection. They will be my go-to for any of my bass repairs/setups. Check 'em out-you won't be disappointed.

This was my first time using the shop, and I was really looking forward to it, especially after…read morehearing so many positive reviews. I brought in my Taylor K24ce, and I also left my Taylor GS Mini that day for a neck reset. At drop-off, the front desk tech assured me the low E buzz on the K24ce would be addressed and handled as part of the standard setup. Both guitars stayed with them for nearly two weeks. I called a few times since I wasn't getting updates, and eventually was told both were ready for pickup. After driving 30 miles, I tested them in the shop. The GS Mini was done well--I could see an improvement in the neck, and I appreciated that. But when I took out my K24ce, it wasn't tuned or wiped down properly. After I tuned it, the exact same low E buzz was still there. How could that go unnoticed, I wondered--had the guitar been played after it was tuned, they would have then noticed the buzz and should have informed me by email, rather than having me come all the way down. I mentioned it to the owner, and he took the guitar to the back for about 10 minutes. When he returned, he told me that if I wanted to leave it, I'd need to pay another $90 for a deeper inspection, since it might be a more technical issue. The tech who reassured me at drop-off was right there but didn't say a word. It was close to the end of working hours, so I figured James would just have me leave it at no cost. When he didn't, I didn't feel comfortable leaving it again. I really expected a more thorough check right then or at least a suggestion to leave it at no cost. After all, I 100% mentioned the buzz to the tech at drop-off. In the end, my K24ce is my primary instrument--it's the one I rely on most--while the GS Mini is just a backup. I ended up paying close to $400 for both the setup and the neck reset. The GS Mini was done well, but the whole experience left me feeling like I spent $400 just to fix a $600 GS Mini, while my main guitar's issue was never resolved. Considering all the time, effort, cost, and travel, I really expected a full assessment and clearer communication before it was marked complete. I've attached a video so you can hear the buzz yourself.