Amazinggggggg, I really love Janet, excellent servicessssss. I have a lot hair and the did it…read morereally good. My hair is curly.

I had a really, really terrible experience at this salon recently. I scheduled an appointment for…read more5:30 (a few days in advance), and I've only ever been to the location on Eastern Ave -- I didn't even know they had a second location. That should've been confirmed over the phone when I made the appointment. If you know you have multiple locations, you should say that so people don't get confused. I scheduled to get a hair dye, and even I know dye jobs usually aren't done super late in the day, but I specifically talked about it during the call. I explained exactly what I wanted and even asked about different options. If dye services aren't something you do later in the day, that should've been made clear when I booked. So I leave work early, deal with traffic, and show up to the Eastern Ave location -- only to be told I'm at the wrong place. I was upset. How was I supposed to know? That's the only location I've ever been to. I've never dyed my hair with them before either. The lady there called the other salon and told them I was coming, and I could hear the person on the phone saying just to get there quickly. I'm not even from this area, so I'm trying to figure out if the address she gave me is right. I tell her it says it's 30+ minutes away -- am I going to get there and still be seen? She says yes, they'll wait. So I drive all the way over there -- wasting gas, time, and having already left work early -- just for them to tell me they're closed. I asked who she spoke to. I asked why they didn't just tell me not to come instead of having me drive all the way there for no reason. I had an event I needed my hair done for, and now I'm being told no, they're not going to do anything? I called the original lady back and told her they said no. She puts me on hold for more than 10 minutes, so I hung up. She later calls back and offers for me to come in the next day, but honestly... this isn't how you treat people. If they don't take anyone after a certain hour, why tell me to come knowing I wouldn't make it in time? I clearly asked, "Are you sure?" multiple times. I don't like wasting my time, gas, or energy. Honestly, I felt like the way I was treated was racially motivated. I've felt this before at certain predominantly Hispanic salons -- they'll take our money, but they don't have the professionalism to treat Black clients with respect. The way they spoke to me was rude and dismissive, and it was nothing like the first time I'd gone to the Eastern Ave location. I won't be going back. The customer service is terrible, they don't confirm appointments properly, and they'll tell you yes just to get you off the phone. Beware before wasting your time.

First visit was amazing. Second visit, stylist was over 2 hours late. My husband and 1 both needed…read moreour hair braided. No other stylist could do our hair and when I originally booked, i was clear that we both needed our head done, yet was booked with the same person who was again 2 hours late. My hubby couldn't get his hair done. I gave them 1 final chance because they do good work. I reached out via text and call. No response, nothing. I see where my message was read, but no response. Im not a complainer, but it's irritating that businesses now have no customer service. I will not go back. I work hard for my money when my want to invest in your business is not appreciated or respected.

Cece did an excellent job on my knotless braids. I recommend going to see her. They are…read moreprofessional and she did not stop and take breaks while doing my hair. It took her 2 and a half hours. I have shaved sides.

This is a great place for anyone who wants a small business with higher quality trained staff than…read morethe bigger salons. I followed my hairstylist from a big salon and I have always spent a lot of money on items in the salon and on my services for my hair and nails. Not once has that salon reached out to me about returning! I don't think I can recommend them ever again but this new salon definitely cares about its clients. They greet you immediately when you come in and check you in. I have never waited longer than 10 minutes for my stylist to come get me and get started. They have handicap parking, and accessibility. Gender neutral restrooms and you can get a drink if you like-water, wine. I definitely recommend trying this salon and see how great they are. Especially Kimm.

I was a last-minute walk in and was Warmly welcomed and taken immediately! Suzanne was fantastic…read moreand so was Amina!! My greys are GONE and my hair looks and feels AMAZING ! Thanks for Everything!!

Hairdresser is personable and give you a lot of attention. Prices are lower than other salons that…read morespecialize in natural hair.

First time there, appointment was on time, very friendly beautician. I did set up for a return…read morevisit

I had my first curly cut with Ashley at Diaspora Salon and honestly ended up exactly where I was…read moresupposed to be. I had been putting it off for a while because curly cuts can get really expensive, especially with how popular they've become online lately, but this felt completely worth it and surprisingly affordable for the level of care and service I received. Ashley was wonderful from start to finish. She explained every product she used, what she was doing throughout the appointment, and gave me realistic guidance on how to maintain my curls at home. I never felt rushed, but I also appreciated that the appointment was efficient. I was in and out in about an hour and 45 minutes. The whole experience felt relaxing and thoughtful. Two shampoos, a head massage, great conversation, beautiful salon atmosphere. I genuinely felt taken care of. As someone with alopecia who doesn't go to salons often, trusting someone with my hair felt significant, and Ashley made me feel comfortable the entire time. I drove from Washington, DC and would absolutely do it again. I even bought products afterward because for the first time in a long time, my hair felt manageable and healthy in a way I could actually maintain myself. I'll definitely be back to see Ashley again for upkeep and maybe a fun style here and there too. Really grateful for this experience.

I booked a Curl Discovery Cut priced at $265, over $300 after tip, based on how the service is…read moredescribed and marketed: a premium, consultative experience that includes thoughtful shaping, education, and guidance tailored to the client's curl pattern. That is not what I received. I arrived with long, full, healthy hair that I had spent years growing and caring for. My hair was mid back length, and I communicated clearly that my priority was improving the shape while preserving as much length as possible. I did not request a dramatic cut. There was no thorough consultation. Yasmine hardly spoke to me throughout my appointment. She asked a few questions at the outset. There was no education component aside from attempting to sell me products at the conclusion of the service. Despite my very clear request to maintain my length, a significant amount of length was removed, far beyond what was discussed or was necessary to improve the shape of my hair. That loss is permanent. It will take years for my hair to fully recover, and there is nothing that can be done in a follow-up appointment to restore what was taken. Beyond the length loss, the cut itself lacked cohesion. It did not account for the different shrinkage rates across my curl patterns, which range from approximately 3C to 4B, and as a result the shape dried unevenly in an angular helmet shape with blunt awkward bangs, rather than nicely framing my face. The styling portion of the service further obscured the cut. Extremely heavy product was used, weighing my hair down and masking the actual shape. I was not given meaningful education or instruction on how to achieve my desired style at home, despite this being a central component of what differentiates a Curl Discovery Cut from a standard haircut. I left without clarity on how to properly style my own hair and with a result that looked nothing like what I had requested. In addition, the handling of my hair during the service was uncomfortably rough. In the days following my appointment, I experienced ongoing breakage that I had not been dealing with prior. After the appointment, I attempted to resolve the situation in good faith. The only option offered was an in-person assessment and potential adjustment under the salon's service guarantee. No refund, partial or otherwise, was considered. Given the extent of the length already removed, the lack of trust created by the initial experience, and the fact that additional cutting could not undo the damage, returning to the same chair did not feel like a meaningful or safe remedy. If they were genuinely sorry for what happened and the aspects of the service that were not delivered, they would offer a meaningful remedy, not a requirement to put my hair back into the same hands that already damaged it. After my experience, I read additional reviews and noticed a consistent pattern. Multiple clients describe receiving little to no actual consultation or education as part of the Curl Discovery Cut, despite that being a core part of how the service is marketed. Others note difficulty working with looser or mixed curl patterns, overly heavy styling that obscures the cut, failure to account for shrinkage, rough handling during detangling, and breakage following their visit. When concerns are raised, responses from ownership frequently rely on the service guarantee policy rather than acknowledging gaps in execution or offering a proportionate resolution. I am attaching photos with my face blurred showing my hair before the appointment, immediately after, and once fully dry. Based on the documentation and the irreversible nature of the length loss, I do not feel this service aligned with what was advertised or justified the premium price. I am sharing this so future clients can make an informed decision, especially those with long hair, mixed curl patterns, or those seeking true consultation, education, and careful length preservation.

Extremely pleased with my first appointment at Studio L! I booked with Lisa online, which was so…read moreconvenient. After reaching out to Lisa about pricing and the services I wanted, she personally called me to discuss my concerns which I really appreciated. Lisa is the owner of Studio L, and is extremely professional, skilled, and friendly. She listened to what I exactly wanted, and offered her recommendations. I originally came in to get highlights, but she thought a balayage would be better for my hair. I ended up loving how my hair turned out! I think I found my go to hair stylist in Baltimore! Highly recommend!

Having lived in Baltimore for some time now, I have tried several hair salons and stylists. This…read moreis partially due to my desire to try something new and freshen up my look every few months. Lisa, at Studio L, is one of my favorite hair stylists and her salon provides such a great experience. Nested right by the Dizz in Remington, this row home converted to a salon provides an atmosphere that is warm and inviting. She has refreshments to sip while you wait and various products, if interested, to try in your hair. I really appreciate that she's never tried to sell me products especially if I'm not particularly interested in them. She is great at looking at an image I bring in or description of what type of look I'm going for and matching it. I trust her with my hair color and my hair cut and refer my dearest friends to her. Most importantly, she is affordable! She never rushes your cut and color but does respect that your time is valuable. She makes her customers feel like they're the top priority in the salon. She has also used products on my hair that are particularly safe and not filled with harsh chemicals.

Love the environment everyone that work there very polite kind and patient. Especially with older…read moreadults who walk slower. My hair I always love and I never have to hesitate to tip.

Best in bmore I will drive from the county go to them every-time. They always get my hair rightread more

Went to Lindsey to get a cut and consultation. She was wonderful and so kind! I'll be going back…read moreagain in April for extensions. The vibe in Flaunt is awesome!!!

Recommend. It was a solid cut, friendly warm stylist, and good price. I am happy to support this…read morecommunity mined business.