Highly recommended by my cousins, this cute little shop serves a variety of desserts from really creative sodas to unique soft serve flavors and cookies! We ordered the shaken espresso swirl which came with unlimited toppings, a jolly rancher slush, dragon fruit soft serve, and more! The service was really quick and they had games for us to play while we enjoyed our desserts. The price was pretty good and on Tuesdays they have Bogo soft serve! read more

Softspot - Shaken Espresso Soft Serve - Desserts Near Me - Chantilly, Virginia

On May 23, 2026, at approximately 6:40 PM, I visited this ice cream shop on my daughter's birthday with my kids and their friends. While enjoying our ice cream, a staff member asked us to clean up before leaving. I understand the importance of keeping the shop clean, but the way the request was delivered made us feel less welcome as a family. I always encourage my children to be respectful and clean up after themselves. What disappointed me was not the request itself, but the feeling that our presence was viewed as an inconvenience. I hope management considers how customer interactions can affect the atmosphere and overall customer experience. A little warmth and hospitality can make a significant difference, especially for families celebrating special occasions. I wish the business continued success and hope future visits feel more welcoming for families and children. read more

I've seen Softspot pop up on my social media feed several times, so I had to try it for myself! It seems like the kind of place that will always have a bit of a crowd on a warm weekend evening. The seating is limited, so more than likely you may have to take your treats to go. I appreciated the nondairy soft serve options - not something that's usually offered at most dessert spots! I tried the strawberry fresh fruit soft serve with a nondairy milk base, and I asked for a chocolate dip topping as well. The strawberry soft serve was refreshing but the flavor wasn't too strong. The portion is big, but I wish that my soft serve had been covered in chocolate dip instead of having it drizzled on. There's a lot of variety to the menu, and I'd love to go back to try more options. read more

Softspot - Vegan Strawberry Real Fruit Soft Serve with chocolate dip and Ube Soft Serve with Oreo crumbs - Desserts Near Me - Chantilly, Virginia

First off this place is so cute!! Love the ambiance and all the cute photo props. There offer a wide variety of options from soft serves, to sodas, cookies etc. I appreciated the self ordering kiosks since it makes it easier to customize and order. We got 2 soft serves, they offer 2 sizes and both come with unlimited toppings. LOVEEEE this! We tried the ube which was absolutely delicious. Very creamy and not too sweet. And we also had the Cookie Monster and Cinnamon Toast Crunch. My fave out of the 3 was the Cinnamon Toast Crunch! This place was buuuuusy on a Sunday afternoon, we ended up waiting around 15 min for our order. There are about 5 tables inside and a couple more outside. We'll be back!!! P.S. they have BOGO soft serves on Tuesdays!! read more

Softspot - Desserts Near Me - Chantilly, Virginia

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I've never had New Zealand style ice cream or dirty sodas before and now I'm hooked! The strawberries and blueberries were blended with the vanilla soft serve making it a beautifully colored treat. It was not too sweet and didn't melt too quickly, which I appreciated. The toppings are unlimited and free too. A hybrid of nicecream I must say. The dirty soda didn't have enough carbonation in my opinion. Still really liked the flavors. Parking is free but this place gets really busy. Consider ordering online once you park and head inside. The place was like a zoo house with long wait on weekend evenings. Looking forward to returning in the future regardless! read more

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Softspot was popping around 9 PM with bright colors, lots of games, plenty of seating, and a friendly and quick service staff. The 2 soft serves we had were good. Both were creamy and delicious. If I had to improve anything, I'd make the flavors of the ice cream a tiny bit stronger, and actually dip the soft serve if they are going to call one of their toppings "dipped" on their kiosks. read more

Softspot - 2 cups (one with vegan vanilla strawberry and chocolate shell the other with ube flavor and oreo crumbs) - Desserts Near Me - Chantilly, Virginia

This is a great spot! I appreciate the abundance of drink + dessert options. My order was ready quickly. I met up with a friend here, and we stayed for an hour. She got a dirty soda which she really enjoyed, and I got an ube soft serve, which I liked but it was a bit pricey. They also have games to play, and a super cute design. So I recommend this place and would like to come back on a Tuesday for BOGO soft serve to try the New Zealand style one. read more

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If you're in Chantilly and have a sweet tooth, the Softspot is a must stop. We went specifically to try the hot chocolate which was as good as social media suggested. Delicious!!! They have a variety of dirty sodas, cookies, cinnamon rolls and soft serve ice cream. There are a few tables inside and outside in front of the shop. A variety of table games are available to use if you are hanging out for a while. read more

Softspot - Classic Smores Hot Chocolate - Desserts Near Me - Chantilly, Virginia

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We stopped by SoftSpot after seeing a post on social media and decided to give it a try. It was a Sunday night and the place was packed. They have ordering kiosks, but only two of them, so there was a bit of a wait to place our order. We all got the hot chocolate, and while they offer tons of other options--from dirty sodas to hot cookies--the highlight for us was the marshmallow around the cup and on top. That part was delicious! The hot chocolate itself was just okay, but still enjoyable overall. There were only two young ladies working, and they did an amazing job keeping up with all the orders despite the rush. There is some seating, but the people already seated weren't in a hurry to leave, so it was tough to find a spot. Overall, it seems like a cool dessert spot with fun options. If we're in the area again, we'd definitely give it another try. read more

Softspot - Hot chocolate - Desserts Near Me - Chantilly, Virginia

Softspot soft serve ice cream is super creamy soft velvety texture and delicious! My favorite is their ube classic and vanilla classic. Portions are generous and no limit on toppings. Quick service and friendly staffs. You order and pay from the kiosk and your ice cream is ready within 5 minutes or less. May take longer if they are busy. But so far I have received my ice cream orders in less than 5 minutes every time. I recommend Softspot!! read more

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This place is adorable! Hands down one of the best-decorated spots -- the vibe is so cozy, warm, and inviting, and it literally smells like freshly baked cookies the moment you walk in. I got the Cookie Monster flavor, which is like cookies and cream but totally unique -- it's super smooth with no cookie bits, and I actually love that twist. It is a little pricey (about $5 for a kids size), but honestly, the portion is generous and totally worth it. At night, the place is popping -- super lively and busy, but they somehow keep things moving fast, so you don't wait long at all. Overall, it's one of those places that just makes you feel happy to be there -- cozy vibes, amazing smell, and seriously good ice cream. read more

Softspot - Desserts Near Me - Chantilly, Virginia

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The ice cream has a good flavor, good amount of options for toppings without being overwhelming. The cookies are nice, soft, and warm. The shop is smaller but has a nice layout. Employees are nice but the shop could be cleaned more frequently. read more

Softspot - Cookie Monster Soft Serve with birthday cake coating (left) Vanilla soft serve with biscoff crumbles and dark chocolate drizzle (right) - Desserts Near Me - Chantilly, Virginia

3 stars for the dirty sodas. SOFT SPOT = DIRTY SODA HEAVEN. The Lemon Lagoon is something I could drink every single day and never get tired of it. If you like dirty sodas, this is the only reason you need to come here. Cookies were just okay. Not worth the $3-4. The cinnamon bun? Hard pass...wouldn't order again. BUT the dirty sodas make up for it 100%. My kids loved the ice cream, so that was a win too. Bottom line: skip the baked stuff, get a dirty soda and ice cream, thank me later. read more

Dope spot! The cookie company MOLTN is also located in this soft spot. The cookies were really good and the whip cream. I didn't try the soft serve yet, but that and their hot chocolate will be next. I'm excited to go back, it's just a very busy place. Tonssss of folks were there. The service was fairly quick though. It's a casual little spot. read more

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Amazing place! It's a cozy little area with soft chairs, good lighting, and they offer board games too for entertainment. The lines can get a little long depending on when you go, but that's understandable since it's such a great shop. The ice cream is very good, I loved their dirty soda, and I tried one of the cookies, too. Would love to come back again soon. read more

Softspot - Ice cream - Desserts Near Me - Chantilly, Virginia

Okay, so I stopped by solely persuaded by their marketing of "NEW ZEALAND" ice cream. I haven't been to NZ, so I was excited. Heck, it's another sweet AF American ice cream to me (if not sweeter). I know I'm reviewing an ice cream place, and it's supposed to be sweet, but the cookie monster and ube twist I had was overwhelmingly sweet. Ice cream could be subtly sweet and creamy, you know? Maybe I'm too old for ice cream now lol Anyway, the place is new, and it is summer, so it is packed. Expect a crowd and wait. The pastel-colored decor is working. I dig it. Ice cream itself? Hmm, I'll give it a second chance and try just the ube. Hopefully, it's less sweet by itself. read more

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Parking: it is located in a shopping center so there is a ton of parking! Don't worry! Seating: there are 3 tables inside and 4 tables outside. Food: all the ice cream is soft serve. I got the mango flavor! It had some of the stringy texture, like in real mangoes. It was pretty good, but I personally don't think it's worth $10. Bathroom: there are 2 individual bathrooms in the back. It is fairly clean. Price: it's pretty pricey for ice cream. For ice cream cone, it's around $10. Cups are a little cheaper, but still can get expensive. Service: the lady was very friendly & nice! :) read more

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Came here with my friends to try the popular hot chocolate. It was really delicious but so so sweet that we couldn't finish it even though we wanted to! The marshmallow topping was really tasty. We came back another time to try the ice cream and we loved all the option and flavors they have as well as all the different kinds of toppings. I tried the banana ice cream and loved it! Their cookies are also amazing. The employees are all sweet and provide fast service even when it's busy. The seating area is so cute, I just wish there were more places to sit and I love how they provide card games and board games to play with your family or friends. read more

Softspot - Banana and Cookie Monster ice cream with toppings - Desserts Near Me - Chantilly, Virginia

Came here when they first opened, the staff was nice and helpful! Tried the Vegan Vanilla Mango and Passionfruit flavors, which we weren't impressed with. The Mango did not taste like Mango. Passionfruit did somewhat taste like it but wasn't that great. Thinking maybe the base Vegan Vanilla ice cream is just not that great. Have not tried the Vegan Coconut one though. The dairy options may be a lot better too. The seating area and ambiance is cute, I like how they have games for people to go there and hangout. I wonder if there's a way to enhance the right side of the seating area when walking in. To make it more comfortable. But for short term seating it's fine. read more

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Fun ice cream spot with seating indoors so you can hang out with friends. They also had donuts and cookies and fun flavored cones. You order on a kiosk and pick and choose flavors and toppings. read more

Softspot - Desserts Near Me - Chantilly, Virginia

Wanted to surprise the boys for a treat on our way out of town and boy did this hit the spot. All sorts of awesome treats and the hot chocolate was amazing! read more

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Soft Spot knows exactly how to satisfy a sweet tooth. We tried the mango ice cream and--let me just say--it was refreshing, subtle, DEMURE, and mature. This one is definitely for the adults. Let me say that again - This one is definitely for the adults. In my uncle's voice: the mango flavor is for the "grown folks". I'd compare it to butter pecan--not because they taste the same, because they don't--but because both are simple yet packed with flavor. There's a certain level of appreciation and maturity needed to truly enjoy a flavor like this. The perfect balance of sweet, but not too sweet. We also tried the ube, which I had never had before, and it was amazing--so much flavor packed into one lick. I don't typically crave ice cream, but coming back is a must. Service was steady--not the fastest, but to be fair, it was a packed house. Luckily, they have board games off to the side that anyone can play to help pass the time. The location is great, right next to an indoor playground and in a well-lit strip mall, so parking isn't an issue. Seating can be limited, but that's mostly due to the hype. Thankfully, it's ice cream, so once you get your treat, you can keep moving - cone in hand! One note: the restrooms didn't have a changing area. Since this is a spot parents are likely to visit with kids, it's something to keep in mind. read more

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I tried the viral hot chocolate drink they had as I've been seeing it all over social media. It came out really fast!! My only issue with it is that it was a little confusing on how to enjoy it as it was covered in marshmallow fluff. The amount of marshmallow was very sweet. Reheating made the marshmallow kinda gross. It's best to enjoy it all when you can. read more

Softspot - Hot Chocolate - Desserts Near Me - Chantilly, Virginia

I saw this place on social media and decided to try. I was craving hot chocolate so I decided to go on a Tuesday night. This place was packed on a weeknight. I got a banana soft serve and classic hot chocolate. No picture of the banana soft serve as I ate it all standing while waiting for the hot chocolate. I love banana but this soft serve has a vanilla base which takes away from the banana. I wish it was just banana with no base. It was ok. The best part of the hot chocolate was the toppings, the marshmallow foam rim, but the hot chocolate was more on the bitter side than sweet. I will be back though to try other items on the menu like their mango or ube soft serve, the coconut lychee lemonade or the dirty sodas. read more

Softspot - Classic hot chocolate - Desserts Near Me - Chantilly, Virginia

I feel like everytime I come here, it's just messy. My ube/espresso swirl melted quickly and wasn't neatly in the cup before I went to get it. It reminded me of the cup being messy with my hot chocolate last time. However, the flavor of the soft serve was a good sweet. The ube paired well with the espresso flavor. It was also nice that there were unlimited toppings and an option for a kids size cup. read more

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I didn't even know New Zealand-style ice cream was a thing until I heard about Softspot. It's fresh fruit blended with an ice cream base and it's done to order. I ordered the kids cup of the strawberry New Zealand-style ice cream with the strawberry shortcake topping. The ice cream was great, the strawberry flavor was strong, and I enjoy occasionally biting into a strawberry chunk. The topping doesn't add that much flavor-wise, but it's a nice crunch. We came on a Saturday night and it was quite crowded. However, the wait wasn't too long after you placed the order. There's plenty of seating inside and outside, plus they have board games for customers to use. read more

Softspot - Desserts Near Me - Chantilly, Virginia

This place was super cute. I went in for ice cream but came out with a dirty soda and a cookie. The service was fast and it had a great atmosphere. Next time I'm in town I'm coming for the hot chocolate. read more

Clean and vibrant place with cute photo ops spots available through out the store. Yogurt ice cream was creamy and tasty! Friendly staff provided good service. read more

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I really liked this place ! I ordered the ube/espresso swirl with biscoff cookie crumble. They gave me extra cookie crumble. Only downside is it was so busy the place was a little dirty read more

Intro: So I ended up going to this place after passing by this going to Lotte. What caught my eye is the giant ice cream Sunday outside as it is very ice catching. And it only got better from there. Vegetarian Friendly: For sure its a dessert places so everything is vegetarian Decor: Honestly one of the best decors I have seen in an ice cream shop. Its also very unique which I appreciate. Food Breakdown: So I got an Uber flavored Ice Cream and Chocolate Chip Cookie, both things did not disappoint. Food Highlights: I really enjoyed the ice cream mainly cause it was not overly sugary and after eating I will still able to not feel sick haha. But I also dipped the cookie In the ice cream and it slapped! Portion Size: I wish I got more ice cream but overall not bad at the size of the cookie or ice cream Service: I liked it but nothing special Price: not the worse, like I didnt mind the price but always wish places are alittle cheape.r Would I go Back: For sure! Like I said not really bad things to say if anything I am knitpicking. read more

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Amazing! Had a craving and wanted to see what this New Zealand style ice cream was all about. First off, it's in a familiar shopping center in Chantilly where a bunch of other unique restaurants and bakeries are. There is plenty of parking and on a Sunday afternoon was not crowded. They don't seem to take orders at the front, which I take a point off because as a first-timer it didn't seem welcoming enough to talk to an employee to ask questions. Definitely hard at work as you can see with the open kitchen, but a friendly face and a welcome would have been nice. They do have their menu on the wall which is a lot of drinks, ice cream and cookies. You place your order on a large touch screen and wait not too long. There's some really cute seating and even games if you chose to hang out for a little bit. As far as my New Zealand style ice cream, I really did enjoy it. Because of the real fruit, the flavor was very light and it was not too sweet, which is actually a compliment coming from an Asian lol read more

Softspot - Desserts Near Me - Chantilly, Virginia

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Icecream excellent Cookie beyond excellente Inside vibe is hip Go try fam! I will be back 1000% read more

Found this place on yelp yesterday after a brief hunt for a sweet treat! So glad I came across it and even more grateful for the late operating hours which allowed me to call on company to enjoy it with! I ordered the Ube / Cookie Monster swirl with Pistachio drizzle and Biscoff toppings : 10s across the board with varying textures and flavor notes dancing across the palette Toasted Thunder : it's a good comparison to a root beer float! nothing much crazier after that , but definitely delicious! I am a SUCKER for a dirty soda after trying the Dirty Dr Pepper from Sonic so that may be the next drink I try from here! read more

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Great ice cream! It was my first time and staff was super sweet and let me try different ice cream flavors. All of them were yummy but my favorites was the Cookie Monster! read more

Got the passionfruit 8 oz... it is refreshing and a palette cleanser after dinner, but it's so tart!! So beware if you don't like something too sour. This store is really cute and my appetite was too big, I shouldn't have ordered the 8 oz. My partner enjoyed his ube, but had to take almost half of it home. It seemed like most people were enjoying a kid's cup, which is 4 oz. read more

Softspot - Passion fruit with toasted coconut flakes - Desserts Near Me - Chantilly, Virginia

They got ube and it's great. Place is neat and well maintained. Lots of sugary toppings available for kids. Definitely going back for the ube. read more

Softspot - Inside. - Desserts Near Me - Chantilly, Virginia

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Love the lemonade. Service is good. Haven't tried the ice yet but seems to be a big hit with most. Small space not much seating however if you can get a seat they have board games for you to play while you dine in. read more

Softspot - Display of cone and drink flavors - Desserts Near Me - Chantilly, Virginia

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FOOD Softspot is a charming dessert spot located in the heart of Chantilly, offering a delightful selection of soft serve, sundaes, cookies, and custom sodas. My boyfriend and I visited specifically to try their real fruit soft serve, and we chose the blueberry and ube flavors, topped with Oreo, graham cracker, and Biscoff crumble. While the soft serve was creamy, the crumble toppings were tricky to enjoy, as they easily fell out of the cup while spooning. Both flavors were enjoyable, though the ube left a slightly metallic aftertaste, likely from the extract, and the blueberry flavor felt a bit subdued by the vanilla base. DRINKS They have dirty sodas and energy drinks available for purchase, though we didn't try any this time around. SERVICE The staff are kind and friendly. AMBIANCE They have limited seating inside the store, PARKING Ample parking is available in the plaza lot. read more

Softspot - Ube ice cream - Desserts Near Me - Chantilly, Virginia

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I ordered a half dozen classic cookies for my boyfriend's birthday and they were perfect! They were a great size and consistency. Chewy but not too soft, just the way I like them. It took about 15 minutes for them to freshly bake. While I waited, I decided to try one of their New Zealand-style soft serve flavors and went with blueberry with a vanilla base topped with strawberry drizzle and strawberry shortcake crumble. I love a fruity soft serve and this one was spot on! It was sweet yet tart with an icy, not-too-creamy consistency that I really enjoyed. Softspot is definitely worth checking out if you're into cookies and unique soft serve flavors. I'll be back to try more with this warmer weather! read more

Softspot - Blueberry with Vanilla Ice Cream Base - Desserts Near Me - Chantilly, Virginia

We came here after eating at Ocean Crab and this was the most perfect sweet treat. I'm a huge sucker for soft serve and the texture and flavor were amazing. I got the vanilla/chocolate swirl and my husband got the cookie monster/biscoff swirl. Overall, a really cute place with loads of spots for pictures. I'm excited to come back to try some of their dirty sodas! read more

Softspot - Desserts Near Me - Chantilly, Virginia