POOR Service. The ladies at the front desk do not pay attention when you go into a room to tan. The ladies are SUPPOSED to turn the machine on after you complete a tanning session if you ask to tan twice. I clarified this before I purchased a membership. On 3 different occasions in the last 8 weeks, I was left in the room without the machine working with NO assistance and no way to communicate. I will not pay for a membership I can only use when convenient for the staff. I made a complaint each time it happened. I think 3 times is enough for me. I canceled the membership. I do not recommend SOL CO to anyone. read more

I love this place! The airbrush spray machines are super quick and give me a perfect color every time. I got the package for Black Friday and they check me in seamlessly each time. read more

I loved the idea of having an airbrush tanning membership but this place is expensive and it's hit or miss. I've had some great tans here but I've also had some extremely bad ones. For $160 a month, you would think my tan would be on point every time. I do quite a bit of video and professional photos due to my profession so I tan here once every week to every other week. I'm drawing the line and canceling my membership tomorrow because this was just one bad tan too many and this time it cost me an entire day of work. I didn't realize how bad it was until after I had already filmed hours of footage that I now can't use and have to redo tomorrow in a long sleeved shirt that will hopefully hide it. My wrists and hands look crazy and there is a stripe down my forearm where she missed the spot all completely. When I changed clothes, I realized she also missed the entire inside sections on both of my legs as well. Thank goodness I don't need to wear a skirt in the coming days. It's really upsetting to know I paid someone and tipped them to make me look awful. To make matters worse, my face didn't develop at all even though I washed my face early in the day and applied no product. The solution I chose is a rapid formula. I showered 1.5 hours after getting it and I'm splotchy and orange. Not cool. They also have a 5 minute late rule. I agree we should not be late but I will never forget the day I was in the waiting room waiting for the person in front of me to finish. Because it was 6 minutes past my appointment by the time she got to me, I was told I was too late and they refused to tan me. They made me drive 20 mins to another location that was not as busy. I almost cancelled at that time but decided to give them another chance. This time is just a bit too much though. I've not only been paying them money but now I'm losing it as well. I'm done. read more

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I haven't been here in a while and I thought to give it a try again. Emily was so nice and helpful. I'm happy to back. Thank you Emily for a great experience. read more

Good job .. very professional I enjoy getting my airbrush tan here. The staff is always professional and attentive. read more

Used a Groupon and very happy I didn't pay full price for sure. Lobby looks nice but the tanning area is run down and cheap. There were no hair protectors so they had me put a trash bag on my head, they were also out of hand towels to wipe tanner off hands. Seemed to be out of stock on a lot of stuff so I wasn't very comfortable. I've only been sunless tanning a few times in my life and enjoyed it and felt relax so I tried again after years of not doing it and the experience didn't really make me want to go back to doing it... or at least here I'd honestly give it a 2.5 star probably but wouldn't recommend paying full price for sure read more

I've gotten airbrush spray tans from different Sol locations in DFW for years and they've been consistently good. I noticed when I got the booth tan once that it was a little bit lighter, so I stick with the medium to light airbrush tans to get the color I like the most. read more

The worst Customer Service I have ever received. The "Owner" would not honor the black Friday sale after I booked the appointment through the "Black Friday" email. If you're going to have a black Friday sale and you use the email to book an appointment, you honor the price of Black Friday. read more

Emily is my spray tanning consultant and always makes me look great! Very friendly and knowledgeable. Highly recommend.

Are they closing shop? I tried to cancel my monthly membership by emailing them as stated on their website. I sent them several emails. I even phoned them and was promised a manager will call back to help me cancel my membership...I never have gotten a call back. I went in person to their McKinney store yesterday and the door was locked...they seemed closed. I'm a little confused and worried about this. Does anyone have any info? I'm hoping to hear from someone soon. read more

Easy to schedule appointments, the staff is always friendly and I get the best spray tans here!

Sol was amazing for spray tans five years ago, but it has gone downhill big time. The interior is in need of basic renovations - locks are missing from the doors, paint is chipped off the walls, etc. That aside, the spray booth machine has seen better days and the dry cycle is nearly non-existent. I left without fully drying and ended up streaky. read more

I got my spray tan done by Marlowe, she was so good and she was super nice! The quality of my tan was very good as well!!

My tech was Marlowe and she was the best!! I always book with her when I get my tans now! She's so sweet and does so good!!

So I bought a Groupon for this salon never had a airbrush tan let alone a spray on tan. The young girl and I mean young under the age of 18 was pleasant and she knew her job and exactly how to do this. Me being new had lots of questions and she was very through. The tan I choose was dark the darkest they had because I am already tan naturally. But the problem with this is it ended up everywhere in my bed I was told no shower for 8 hours and I went late at night. The only thing I can say is this didn't last at all. All of 3-4 days if I was luckily I showered like she said every other day used what I was to use. But every time I took a shower more and more of the tan washed off. I have two more free ones. So I am going to go back try a lighter shade and see how long it lasts. The cost is relatively okay 65 a month for 2 tans which is equivalent of every two weeks. But the problem is you need to go every week maybe every 4 days at which point it becomes a very expensive way to keep a tan. Tanning beds are 90 a month for unlimited. Which stands to think which is better ? read more

Sol Co. Sunless Airbrush Tanning - This is 3 days later and remember it was dark now all washed off - Tanning Near Me - Frisco, Texas

Get the airbrush, not the booth. They take great care of you and roll the airbrush as they go. Like the light powder on bend points after the spray. Nice instant color that doesn't smell that bad read more

Beware! They will continue to charge you even after you've followed the proper cancellation instructions. You can't get a manager or anyone to call you back. Terrible customer service. I see that my daughter is not the only one with this issue. read more

Came here in a panic in need of a last minute airbrush before my bachelorette party. They fit me right in and did an amazing job! The tan looked so natural and I didn't end up with oddly dark feet which I feel like happens a lot with airbrush. They ask you a questionnaire so they can make the best recommendation. Before you leave they put on setting powder in areas that crease (amazing). Additionally they use a roller to help blend! My tan lasted a week+ even with being in the pool twice! read more

Update- Veronica is very rude & unprofessional with bad customer service. If you are late 5 min. You will be told to leave & come back tomorrow. Disappointed in this salon now. Bad bad bad. I miss Maria in charge. She's a professional who knows customer service. read more

Crazy to charge $70 for one spray tan. I came in for a basic tan for $55 and when I left they added different add ons that I didn't request as I requested the basic tan. Tan looks same as everywhere read more

Emily, at the Frisco location, is amazing! I specifically drive to this location just because of her. Her airbrush tans are always flawless! I have red hair so my skin sometimes doesn't take to airbrush as well and Emily is the only one that has made my tan stick and look perfect every single time. She's also so sweet! I usually go in on Fridays which is super busy and she always makes sure to talk to every customer and makes sure everyone is taken care of. She's a true gem to this company!! read more

Well, the kids who work there are nice, but they have no knowledge of the online system and they admitted it does not work properly. I "froze" my membership, called to confirm at the Frisco location, and was told not to tan after freeze date, so I didn't. Weeks later my credit card is charged and the Manager denies I was con firmed froze account. I emailed to cancel account and bank is showing they are still set to charge me again. I feel I've been scammed and will be reporting to Consumer departments. read more

They call me the day of to reschedule my appt. I specifically scheduled it for the evening because of other errands I had that day. They tried to get me to come in earlier or another day but I couldn't. It was not my fault they "double booked". Instead of trying to get me in at least close to my original time they offered appts way too early in the day that I just couldn't make. No wonder they have so many bad reviews! Customer service is horrible and I'm sure their work is too. read more

Ive been a loyal customer here for at least 5 years . Brought many friends here as well. I had purchased a package of booth spray tans and had a few left. When I went for an appointment this afternoon I was told they had expired. Ridiculous . I met the owner Chris many times when this location opened. They would not give me his email or contact info to inform him of how my tans just disappeared. Very poor customer service!! I will not be returning and I will inform everyone I know. I never got an email stating that my tans were going to expire or disappear nothing otherwise I would have used them. read more

Do you enjoy calling a company and never getting ahold of anyone on the phone? Do you love getting mischarged not once, not twice, (shame on me) THREE times? And they don't refund. They just credit the next month's membership dues, so you're stuck dealing with their BS another month. If you answered yes to both of those questions, this is the place for you. Good luck The airbrush is subpar quality at most and doesn't last as long as other places I've been. read more

Best spray tan place in Frisco! They have Norvell spray booths with the Venetian color! A monthly unlimited membership is super reasonably priced and well worth it! The girls are always super friendly. It's a super cute salon! read more

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I recently went to the McKinney location and was given the BEST Customer Service by Miss Jordan Bates, that not only am I leaving an awesome review for all she did but ended up so satisfied with the overall experience that I won't go anywhere else! Thanks Jordan!! read more

I've had very good experiences here before but I went in for an airbrush on Tuesday night and by the next day my arms and legs were all cracked and peeling and looked blotchy everywhere how it does usually after a week. I needed it for my work conference event today on Friday and now I'm embarrassed to wear a dress with how bad it's cracking and peeling. Highly disappointed O read more

Fabulous ! Great service and great tans and prices ! I highly recommend solo sunless to anyone looking for a great tan read more

I have been spray tanning religiously for the past 10 years now. Sol is my absolute go to place, because their staff is amazing! My favorite tech is Alexis, and she is the absolute sweetest, most bubbly thing! Should you find yourself needing an amazing tan for anything special, definitely ask for her! read more

The staff is absolutely so rude. I had an appointment & was 5 min late & they told me I had to wait 35 more minutes & wait at the back of the line due to me being 5 min late. So rude & unprofessional. read more

Non existent customer service. The girl at the front was upset with me that she couldn't figure out how to use the groupon. I asked if they still did the Tuesday special and she just got aggravated and said I don't know. They have changed their policy (not stated on Groupon) that you can only use 2 Groupons EVER. It only says once every 180 days. It was dirty. There was old hair everywhere and the door didn't even lock. Wouldn't recommend even for only 14 on Groupon. I would of complained when I was there but no one was at the desk to talk to. read more

Sol Co. Sunless Airbrush Tanning - Broken door - Tanning Near Me - Frisco, Texas

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What a COMPLETE DISASTER!! And I really wanted to love this place! Prior to going on vacation had a spray tan on Saturday. I heeded all the pre-airbrush advice: wore loose dark clothing, exfoliated, and all other beauty services were performed prior to my session. Told the technician I did not want to look orange. Received the rapid development upgrade and waited 3 hours to shower following my tan. The result was a complete disaster. I was ORANGE and not natural looking. My face was splotchy with white circles. I had white stripes on both knees (should have been told to bend my knees during tanning process) My right shin had a white stripe without any tan blantantly missed. My elbows had white areas. I could have done this quality or better at home using my own self tanning products. Regrettably, I was unable to return to get these issues fixed prior to my Hawaiian vacation due to closure on Sunday and my departure on Monday morning. I resorted to using tan towels from target and St Tropez to minimize the issues. Though the problems are still very noticeable and defeating the purpose of having a professiona tan so I would not have to worry about looking "fake", "orange", and "spotty". Now 5 days later my half baked-tan is already cracking and fading while on vacation despite daily use and moisturizing using the variety pack I purchased from the tanning salon. I'm very disappointed after spending $100+ at this salon. In addition, it is very difficult to get anyone at any of the locations to answer the phone. I will not be returning and want my $$$ Back!! read more

Shae is awesome at the Frisco location. She really cares and wants to serve. And she is hilarious. I have airbrushed before important events and just because- all are incredible results. Every airbrush tan by her is awesome. I drive 16 miles just to go to this location because of her. If it's your first time, or you just want to bank on getting an awesome/flawless airbrush, request her. read more

I've been tanning here at the Frisco location for years. The girls have great customer service and are so welcoming! The airbrush techs are professional and give so many tips and tricks to help upkeep the tan. I usually do the Venetian dark booth spray and I absolutely love it. The color is perfect and dark! And it's quick and easy!! They have a booking app I use to pre book all my tanning sessions and it's so convenient and easy. Of course they have products for your needs. I've previously purchased body lotion, smells great and helps my skin look great! Works perfectly with the tan. I highly recommend getting your airbrush tan here! read more

My friend and I went here last night after buying their Groupon. Everything was pretty standard (including the meh customer service you would expect from a tanning establishment), we got our tans and went home. The next morning my friend sent me a text of the bottom of her feet -- BROWN. I checked mine and I had the same issue. We watched them "clean" the floors prior to us going into each room -- there are two booths, we used different ones each so this is definitely an issue with both and not just one room. Evidently there is left-over tanning solution from whoever tanned in each room before you. We were both really grossed out because in addition to tanning solution, who knows what else is left on the floor? We were really grossed out and won't be going back. read more

I first came to Sol Co Sunless in Dallas as a Groupon customer. After my first experience with Mai, I was hooked. She really took the time to explain the color options and was patient during the process. I am pleased with the natural, long lasting tan every time I leave. The pricing is affordable, especially the unlimited package! read more

Horrible experience all together. Very rude and unprofessional staff. Kept saying "EVERYONE usually is fine with it" & "everyone usually likes white feet". Said all their products have no fragrances when I asked to see the bottle fragrance & perfume was clearly listed and her response was "well it doesn't smell" and on top of having absolutely horrible customer service from the minute I walked in, they charged me almost $80 for ONE spray tan. Very deceptive pricing. I wouldn't go back here if you paid me! read more

Sol Sunless gives a great spray tan but they are always running behind. I had to wait a 1/2 hour for an appointment I scheduled far in advance. When I asked the girl why they didn't call to say they were running behind, she just said they've been busy. The week prior I waited 25 minutes. I think they can run things quite a bit more efficiently, especially with 3 people working. read more

I got a Groupon with some friends for this place to try it out. I have never gotten a spray tan so it was all pretty new, over the phone as we booked the appointments they gave us tips on prep and basically what to do and how it's going to be. Very informative and helpful. Only problem was when we got there it seemed a bit awkward and as we asked more questions when we were there the staff seemed a bit more frustrated and went through what we were supposed to do in the actual booth really fast. The actual tan looked awesome though! read more