I've been coming here to get my eyebrows done for a while! It is clean, relaxing, and I've never…read morehad a problem getting an appointment that fits my schedule! Kaitlyn is my favorite, always friendly, conversational, and does a great job. Would recommend booking a service at this lovely spot!

I've been to the Edina FF several times, but the last time I went I was SO glad to see they had…read moreupdated (and moved) their space. Previously, the facials were given in one large room that was so bright you got a headache, blaring pop music and you were plopped on a bed like a piece of meat. They've since adopted a similar style as the other FFs where there's a separate front desk area as well as a darker room with beds further apart to give more privacy and tranquility. I was so happy to see this, as without this upgrade, this location would've been 1 star for me. I always receive the Sculpt facial and I've had varying experiences here. Sometimes I've been asked about my skincare or concerns, others I haven't. Same with being offered a blanket, water, to remove my shoes or preferred pressure. The estheticians I've had that have been great have been wonderful, but it's definitely a mixed bag.

Definitely a good vibe to be in. The service was great and people were polite. I definitely will…read morecome back for more service with their discount offer at this moment.

I love being pampered. This has become my go to for cut and color. The cut is so easy to work…read moreand the stylist listens to what I want. My color has always come out great. The appointments are on time. Just really enjoy the service and appreciate knowing that I am well taken care of.

I went to Ryan at Edina location, for a haircut. I wanted to go short with a clean simple easy…read morestyle. I told Ryan if he can't cut my hair like the picture because of my cowlicks, that I just want a trim and will let it grow. Ryan assured me he could do this cut and I had nothing to worry about. As he got to the front he was cutting and said " oh I can't do that, your hair (bangs) will stick straight out." And they do! My cut is so crooked, so unprofessional, my nightmare came true, I've cried for a week. I trusted his word, but he was dishonest. Stay away from him. I feel so sad.

I did my wedding makeup trial at Lili salon and spa with Boe and she was spectacular! She took my…read moreinspo pictures, asked clarifying questions and provided amazing results. My skin looked flawless. I am always hesitant to put new products on my face but their products did not cause any breakouts or clog my pores. I'm looking forward to using Boe again for my wedding makeup!

My experience wasn't good. Besides the place being beautiful inside and the people at the registers…read morebeing very friendly, my massage was a different story. My girlfriend gave me a 1 hour session as a gift, so I was excited. My massage therapist was late to the appointment because she was eating. She didn't seemed too "thrilled" to massage me vs my girlfriend as she probably thought it was for her. As the massage began, she showed signs of either being sick with constant clearing of her throat noises and sniffling. I made a comment about it and she stated she has some "food allergies" and had just finished eating. The noises continued and then began yawning a bunch on top of it as if she was tired and/or bored. The music was really low in the room, so I could hear everything. It wasn't a good experience at all and will definitely not recommend this place. If i find the massage therapist's name, I will update this and/or add it. I gave an extra star because of the people in front. - Anthony

Amazing high quality colorists. I've never had a bad experience or result no matter what level of…read morestylist I've seen. Though it's pricey, it's worth the cost. Highly recom

I paid $400 to get something I specifically said I didn't want…read more I've been going to JUUT salons over the past couple of years for all kinds of services. I've only had great experiences, but they were at another location. When I moved to a different part of the cities this was the closest salon. I trusted them, and made sure to pick a stylist that had years of experiene doing a type of coloring that I hoped to get. I brought almost a dozen photo references, including photos of what I didn't want that I've had in the past. I was very clear on what I wanted and didn't, but the stylist seemed annoyed. She didn't even look at the photos. Several times through the service I voiced my concerns that I wasn't liking how it was turning out, but she kept reassuring me that it would look great. She was super rough brushing and blowdrying that it hurt, and the result looked exactly like my "do not" photos. I wanted ombre, but got chunky, streaky highlights that stopped an inch from my roots. They weren't blended or even symmetrical. They were copper yellow, not brunette. I told her I didn't like it and that it didn't look like the photos, and she argued with me that it did, that I shouldn't have tried this when my hair was colored previously (6 months prior), and in fact she loved it. I asked if it could be fixed, and she said I could only do another gloss but that wouldn't turn out well. I was so disappointed and discouraged. I'm not usually one to speak up, but I was so upset about the color and it was so expensive I had to. I cried in the car! When I called back, I felt like I wasn't being listened to, was argued with, and made to feel stupid like I didn't know what I was looking at. I went through several people up the chain before someone agreed to fix it. She was able to squeeze me in the next day, and was so caring and gentle I almost forgot the day before. But she only had time to blend it out and tone it down so it didn't look like I did it myself. So while they did fix it, I am hesitant to go back. I know everyone has bad days and mistakes happen, but how can a senior stylist who says they specialize in something do so poorly and then argue with me when I said I didn't like it? It was like I was being gaslit to not trust what my eyes saw.

I recently got a lash lift and tint here and it was truly the best I have ever gotten. Shortly…read moreafter getting the lift/tint I went backpacking for five days in the Andes and Amazon. I dealt with rain, humidity, sun, sweat...and my lashes looked (and STILL look) exactly how they did when I first got them done. Truly truly truly incredible magic happening here. I will absolutely be back!!!

I love this place. Can't go wrong with a massage or facial but Chloe gives the best lash lifts…read more I've gone to a ton of different places for them and she is consistently the best at it!

I have been a member here for many years. I keep going back in bed cause it is close to my home and…read moreif I can get the 2 therapists I really like my visits are great. It has been increasingly difficult to find massage time slots though and so I often get can't in when I want to. Scheduling in advance helps, but sometimes you want a massage not weeks booked out. I had one facial that was super great and relaxing. I had another facial where the therapist spent too much time trying to upsell me which was frustrating.

I was a regular customer at Massage Envy for 9 years until late this summer. I saw multiple…read moremassage therapists during that time. During my last two visits to a regular - and valued - massage therapist, he exposed himself during the session touching my arm with his genitals. The first time it happened, I thought I must be mistaken but the second time it was clear. It was very difficult to report this but I did. ME utilized a third party who "investigates" the incident. This third party took my report. When I didn't hear from ME, I wrote the clinic manager back and she informed me that, "We did get the results from the investigation. The investigators determined that a Zero Tolerance Offense did not occur." 1. They're calling me a liar. They're not telling me that they could not reach a conclusion that warranted termination. They told me it did not occur. I appreciate the difficult and complex nature of claims like this but calling a customer a liar is definitely not on the list of acceptable responses. 2. They did not feel obliged to notify me that the investigation was complete and they were not taking action against the therapist. 3. When I responded that I wanted to terminate my membership immediately, the office manager told me that it would take ten days to process and my next membership dues would be withdrawn. I pushed for that 10 day processing time to be waived and she agreed. You are not safe at Massage Envy Edina.

I can't say how happy I have been to get my hair done at spalon montage in Edina. i was treated…read morevery warmly by the staff that checked me in. My stylist Ash was wonderful I had balayage done she was so patient and took the time to explain me what to expect and listen to what I wanted was very pleased and happy.

I have long brown curly hair, I booked a micro foil half head appointment in hopes to add a bit of…read moredimension to my curls. The stylist bleached my entire head blonde. I am not a blonde, I never wanted to be blonde, my curls are fried. To their credit they refunded me but this is absolutely atrocious and I will never trust another stylists here to ever touch my hair. I am never coming back and if you have a modicum of respect for your hair you won't subject it to the torture that I put mine through. I'm going to a new salon to reinstate my natural color, hopefully, my curl pattern is permanently ruined until it grows out. I'm beyond disappointed in the lack of skill and competence in the stylists at this salon. Figure it out. I know your cliente is mostly bleach blonde, but if that's all you can do then disclose that.

Jesse was professional and helped me with my pain level. He provided exact deep tissue relief…read morewithout bruising me. I am grateful to be able to walk out of there feeling so much better. I have more flex in my knee and less pain when I walk. He's great! Thank you!! There is no receptionist and no one to guide you as a new patient. It is a little strange. Not very personable. But, Jesse was amazing.

I've visited this salon a few times, but none of the sessions left me fully satisfied. Despite…read morehaving different massage therapists, the overall feeling was the same -- a lack of professional depth and attentiveness to the client's needs. Key takeaways: * Inconsistent technique -- sometimes too soft, other times abrupt pressure on sore areas * Lack of energy and genuine care during the session * Odd personal remarks from the therapist that made me uncomfortable For a place with this pricing, I expected a higher level of service. Maybe others have had better luck -- my sister, for one, absolutely loves this place -- but my experience hasn't convinced me to return just yet. Still, I hope to stop by again next time I'm in town and see some improvements.

Thank you Bella for amazing customer service. You truly understand how to treat clients.read more

My daughter had a Swedish massage a couple days ago , she stated it's one of the best massages…read moreshe's ever had! She left feeling good and relaxed!!