This was honestly the best experience I've had in the U.S. so far…read more Even though it was my first time going to a hair salon here, everything turned out exactly the way I wanted. Everyone there was so friendly and supportive, and the atmosphere felt like a small family. Overall, I felt really comfortable and truly enjoyed my time here. I absolutely love this place

Shampoo bowl water goes from scalding hot to ice cold throughout the entire shampoo. Painful and…read moreunpleasant. Root color was applied by stabbing & jamming the brush into the scalp. A brush stroke method was not used. No matter how many times I mentioned that it hurt she continued stabbing the bristles into my scalp. A painful experience.

It was only a hair cut to start! I had been to 3 salons prior to coming to Salon Bliss. My hair was…read morea complete mess and Sophia cut it beautifully! Sophia knows what she's doing and she does a great job! My next trip is color! Thank you Sophia!

I liked my hair after but my hairdresser was silent and judging. My hair gets very tangly after…read morewashing it and she did wash it. Elana,(my hairdresser) looked at me with a concerned look.She said, " Fo you brush your hair everyday?" I said yes. She said," It's really knotty." I won't be coming back.

I went to see Sonya after getting a facial from her at The Shvitz. While the three women took a…read morecouple minutes to acknowledge me (two were training the new girl) and the chairs in the waiting area were lightly stained, Sonya was lovely. Upstairs, in the spa area, things were much quieter and cleaner than in the downstairs salon portion. I would definitely recommend Sonya for any facial or waxing needs you might have.

Hannah is amazing, she listens to what you want and understands that you know how your hair works…read moreand what works best for it. She takes her time to be sure you are 100% satisfied with your hair before you leave the salon. I wear my hair short and am always concerned if a person can cut it correctly. I have no worries with Hannah, she has given me the best haircuts I have had in years.

I've seen Kristen twice now and got great haircuts both times, had to get in super short notice and…read morehad a great experience with another stylist too. They're very nice in there and it has a good atmosphere. Definitely going to keep going back!

I oversaturated my hair with color and wanted highlights to give it dimension. Jackie did an…read moreexcellent job! The color was perfect. She was also very aware that my hair was already somewhat fried, so she monitored the bleach so there wouldn't be too much damage. 4 stars because the noise level in the salon was high. I really needed to relax. Staff there was helpful and professional.

I make appointments there for my elderly mom and all the ladies at the Rochester location take such…read moregood care of her, not only while she's in the salon for the service, but they go out of their way to make sure she gets in the right Uber when she's ready to go home. Today, Erica was the only one working the front desk and she even stepped away to go outside to flag down the Uber and check the license plate to make sure it's the right one. These are the customer delights that make them a wonderful place! And, most importantly, my mom always loves her hair when she leaves :)

I'm very disappointed with my experience regarding a gift card purchased from this salon. Some time…read moreago, I treated my mother and fiancée to hair styling services here before our engagement party, and we had a great experience. Because of that, I also purchased a gift card for future use. Recently, I tried to check the balance online, but the system requires both the gift card number and a phone number. When I purchased the card in-store, I was never asked to provide a phone number, nor did I give one. I called the salon directly, and they confirmed they can see the balance in their system, yet I was told I still cannot redeem it. That is extremely frustrating. If the funds are visible and valid in the system, there should be a reasonable way to access and use them. There is also no expiration date listed on the card. The salon itself does quality work, and I would have gladly given 5 stars based on service alone, but this issue is unacceptable. As a business owner myself, I know how important it is to accommodate customers and resolve situations fairly. I sincerely hope management takes the time to review this matter and make it right.

Brianna absolutely slayed my hair!!! Probably the most flattering cut I've ever received. Very…read morerelaxing atmosphere as well. I highly recommend her for her down to earth, sweet, and approachable attitude.

I absolutely loved my last haircut/color with Ainsley! My hair looks amazing and I am booking…read moreanother appointment with her :)

Woman that waited on me warmly greeted regulars. She seemed rather short with me…read more The woman insisted my roots are a 2 and the bottom of my hair is a 4, told me flatly I need to match any grey hairs I have to the darker ones. I have light brown, dark brown, almost black and some reds in my hair. She said my hair is tinted on the top, I told her I used an herb treatment, she corrected me and said it's still a tint. I wasn't having a good interaction with this staffer, she seemed combative and rather argumentative. This may be why folks would rather guess and try their luck on Amazon.

I had my first visit to this color bar. I was very satisfied with the color and with the help that…read moreI got with my color stylist Annie.

My 9 year-old son had an a first-time appt with Kat for a cut and had the best experience. She is…read morefun and made him feel at home right away. They chatted about video games and just laughed. Technically, she is a very skilled stylist and did a fabulous job cleaning up his old cut and making it edgy. The appointment was 30 mins long, but we never felt rushed in the least. My son asked if he could go back to Kat, which he has never done before.

Kat first rocked my nephews hair. He came all the way from PA. She rocks in general then when she…read moredoes her thing... I'll be back. Highly recommended!

Good the haircuts are mid, but very nice people kind talkative and they get the haircuts you want…read morebit they aren't perfect

So my husband tells me...Will is awesome. Best barbershop he's ever been to. All the guys are so…read morefriendly. They take their time and do a fabulous job. Very unassuming place, no receptionist, book appts online - just a simple experience. Sometimes it's really nice that way!

When I say amazing... I mean amazing! I had a hair emergency and they came to my rescue. Jaiden…read morewas excellent- matching my base color- adding highlights-iykyk- this is a big deal. Bonnie was beyond accommodating and friendly as was everyone else in the shop. Batchelor no 154- I am wedding guest ready!

A perfect place for a lovely haircut. In a nice location, offering a student discount for…read moreuniversity students.