Kam with Breeze Heating and Cooling responded to my home within 15 minutes of my call. He had my…read moreunits up and running at there max in no time. His response time, knowledge of HVAC and courtesy was extremely appreciated....especially when the temp is 90 outside AND inside.

Kam was wonderful to work with at Breeze! Best prices and services we have had in Nashville. We had…read morea new large unit installed and the team was so fast and efficient. They even suggested a new vent in our basement which and it's been a game changer for the entire space.

This was one of the most frustrating service experiences I've ever had as a property owner…read more Robert Junior was my first point of contact--he was responsive and helpful, even after telling me he was no longer with the company. He promised he'd stay involved and keep communication flowing. That held up briefly, then he completely disappeared... and so did his father, Robert Senior, who had "taken over" operations. I would hardly call his lack of communication and strong lack of customer service "taking over." My tenant dealt with ongoing AC issues for over a month, sometimes with no working air during hot summer days. Every time I was told the issue was resolved--whether it was the thermostat, the board, the float switch, or then a mysterious plumbing issue--something else would go wrong. I asked repeatedly for a clear breakdown of what was fixed, when, and by whom. I was told it would be emailed. I gave my email address, correctly spelled, six different times. Still never received the paperwork and it has now been almost THREE MONTHS. To make matters worse, when I tried to get clarity, Robert Senior called me and snapped. I remained calm and professional throughout, but the lack of accountability and the dismissiveness were inexcusable. At the end of the day, I had to micromanage every step just to keep things from falling apart. This company may be family-run, but the communication and professionalism were anything but warm or reliable. And this is putting all of the above lightly. I could post screen shots of all our text messages but that would take me a long time and I've already wasted more than enough on waiting around on these two. If you value your time, your tenants, and your sanity--look elsewhere.

This company is awesome. During the 01/2026 ice storm our heater died. We called Nashville heating…read moreand air. They came out the following day and diagnosed the problem. They were able to order the part the next day, and the following day were back to put it in. Now we are all warm and toasty again. Robert Jr gave us a perfect experience. I'm so glad we took a chance on calling this company blindly!

Frog top down has been incredible to work with…read more The entire team at Frog has been honest, efficient, great to communicate with and kind. could not ask for a better company. Their men in the field are men of integrity. There are good roots here with this company. will go to them with any of our needs.

My airconditioner/furnace was purchased from this company six years ago and has had to be serviced…read moremany times. When it was three years old, it needed addtional Freon. It needed addtional Freon again this year (2026). I was charged $300 per pound for two pounds of R410A. This is excessive. Wholesale cost on the high end is $20 per pound. This means I am paying $.55 a day for Freon. I also payed for an unsuccessfull leak search. No calls to Pioneer about this have been returned. This company is an LLC registered in Delware and has acquired local HVAC companies: Cook's Comfort Heating, Cooling & Plumbing Dale's Heating, Cooling, Plumbing & Electrical Frog Heating, Cooling, Plumbing & Electrical The Surfin' Plumbers Plumbing, Heating & Cooling Venture capital and private equity firms are buying and consolidating service firms in many cities, eliminting competition and raises prices. Consider using a small locally owned independant servicer.

Arrival was prompt, service was very reasonable, and the service tech "Big Chris" was so…read moreknowledgeable and explained the simple issue we had very clearly. Price for service was great and Big Chris saved the day with our heating system before the freeze.

A very special thank you to Chris for figuring out why my brand new dryer was giving me an error…read moremessage. The heat exit valve on the outside of the house was completely taped over with duct tape!!! He worked tirelessly in the heat of the morning to undig and uncover the heating duct. His communication with me throughout the process was superb. I am very pleased with the service I received today from this company. Thank you so much! Highly recommended! :)

Left me in a bind in hot weather and I took 2 days off from work waiting to hear back and when I…read moredid excuses why it took 24 to contact me that he wasn't coming.I called ARS swift, very reasonable service....problem solved no stress involved leaving 1 star only because 0 wasn't an option.

Air trust is the real deal! The hype and the excellent reviews are real and true! We went from…read morecalling about a suspected problem with our AC unit to a brand new one in less than 24 hours! These guys are on it! There's no sales gimmicks and or unit levels. You simply get what you need! They have the best prices in town and they will definitely make sure you are getting the best price and value. They do a great job of making sure the unit you get is what you need for your home size! Air trust is truly the best in biz and we highly recommend them.

Their ad says that they'll give you a quote without coming to your house. When you put in your…read moreinformation, they don't give a quote, they text you to set up a time to come to your house, and then they won't take no for an answer. They've been texting me for months, even after I asked them to stop. When I am ready to replace my HVAC, I will definitely NOT be calling them.

I have done business with Temp Control for at least 20 years. They have installed 3 separate HVAC…read moreunits for me over the years in different homes. The work is always excellent and professional. Temp Control is under new ownership. The new company installed my last HVAC. The technicians are always great. I am hoping to see the administrative staff rise to the previous level of stellar monitoring and scheduling under Brian Ferguson's management. His professionalism is sorely missed.

Saved my family from sweltering over a holiday weekend! Called faded name on AC box for Kimbro and…read morethey were able to get me a technician that evening. He worked so hard on the hottest day of the year to fix our AC. So thankful!

I've used Kimbro Air for a few years now for general maintenance and a few services. Mostly because…read moreit was who installed the units with my homes previous Owner. I was cautious at first after seeing the company listed in the top 10 of the fastest growing company's in Nashville Business Journal. Every time I called they had someone out the same day. Each technician was down to earth and honest, definitely a technician and not a salesman. They actually gave me options that saved me money. I really have nothing bad to say about them, I don't know if their service calls are more expensive than competitors, but I would definitely stick with them based off the service provided thus far.

Had the worst experience with this company! They charged after hours fees for coming at 3 PM. 3…read morePM... not 5 PM. That was an extra couple hundred dollars. The man then arrived and was apparently new, yet trying to diagnose this alone. After being in his car for 45 minutes with no update, he finally said I would get it fixed 4 days later and the diagnoses was one they had said before (that was also wrong then). It was wrong again this time. I called another company, they came out the following day and it was fixed in a day. Will never recommend MJ Frick and their incompetency.

Don't use them if you expect a courteous professional to show up. Not a good company of employeesread more