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    Services - Solano JJ, DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

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    Tooth filling replacement or repair

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    Eastside Dental Group - Lobby seating

    Eastside Dental Group

    4.3(3 reviews)
    2.2 mi

    I had an amazing experience at this new dental office! From the moment I walked in, I was impressed…read moreby how beautiful and welcoming the space looked--modern, clean, and thoughtfully designed. It immediately put me at ease. The doctors are incredibly knowledgeable and take their time explaining every step of the process. They answered all my questions thoroughly and made sure I felt comfortable before moving forward with any treatment. You can really tell they care about both the quality of their work and the comfort of their patients. The staff is professional, warm, and attentive, which made the entire visit smooth from start to finish. I'm so glad to have found this office, and I highly recommend it to anyone looking for excellent dental care in a beautiful environment. Not to mention the office is black owned!

    It actually pains me to write this review. When I first heard about this place I was sooo excited…read more I had very high hopes! High hopes that came crashing down very fast. I needed an emergency appointment, they got me in next day perfect. The appointment was approx 15 minutes maybe - seemed rushed, it lacked education on the "procedure" I needed done but they were very very clear about costs / payment Day of procedure, they were well over 2hours behind for my (everyone's) appointment I would have appreciated a call earlier in the day being made aware about how far behind they were, so I could reschedule or come later. I do not live close by ! Start procedure but they can't finish- I have to come back. In between those appointments I call to get info from the doctor because again I never got any care instructions or nothing ! I was informed he'd call - no one ever called ! Next appointment- long but procedure is done . I am now getting scanned & X-rays for my crown. Just to be sent a text the following week (which goes to my spam) that they need more info & imagining for my crown what in the world is going on here !?? Why would yall not call because clearly I did not follow up. I pride myself on professionalism & I CANNOT say with 100% certainty that I'd be coming back. Thousands of dollars later !

    Photos
    Eastside Dental Group - Lobby

    Lobby

    Eastside Dental Group - Big tv in the wall in the lobby

    Big tv in the wall in the lobby

    Eastside Dental Group - Lobby - seating area

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    Lobby - seating area

    Gwinnett Family Dentistry - Dr. Fabiola and the digital scanner. No more impression material!

    Gwinnett Family Dentistry

    4.6(7 reviews)
    1.1 mi

    I always have a great service experience with the staff and Dr. Palacios. They send reminders for…read moreyour appointments which for me is important and never have to wait more than five minutes from my appointment time.

    Let me start by saying that this review has nothing to do with the Doctor that was treating me, my…read moreshort experience with Dr. Fabiola Palacios was amazing, she's very professional and very thorough. She was able to effectively find and treat a problem in one of my molars. My review has more to do with the office policies and the staff. So, I went for my first appointment and I was very happy, then I was referred to an endodontist and he was also very professional. I was scheduled with Gwinnett Family Dentistry (GFD) for a second appointment to finally get a crown in my molar, so they call me (GFD) and schedule my appointment, very nice lady, never mentioned any of their policies regarding changes or cancellations. On a Thursday, i receive a confirmation call from GFD and again, the nice lady never mentioned any of their policies or how long the procedure will take. So I confirm that I'm attending to my appointment, thinking that the procedure will take about an hour like in my first appointment, but what do I know??.. I'm just the patient who's never ever had a crown treatment before. So I call the day of my appointment, which was Monday, around 7:30-ish... I get Ingrid on the phone and I ask her how long is the treatment going to take? and she says "2 hours", and obviously I had no idea of the length because I was never informed. So I panic and I tell her that I can't make it because of work, I didn't know it would take 2 hours, and I have to reschedule..... I understand that I'm calling at the last minute, BUT.. Aren't they (GFD) supposed to inform you of these details before your actual appointment?? Anyways, she tells me there is a cancellation fee, and I tell her that I'm NOT cancelling, I'm rescheduling because I was not informed that the procedure would take that long. So she insists that is the same because is in the same day, less than 48 hours before my appointment. I get very upset, and I tell her that if they charge me a cancellation fee I will go to another dentists, obviously Ingrid doesn't care. She tell me that the administrator will be at their office the next day and she will call me... After a few minutes I call back and ask Ingrid how much the cancellation fee is?.... And her answer????.... " I don't know, the admin will call you tomorrow"... that never happened.... A week after, I receive a bill from them, it's only for $15, the original amount was $50 but after some credit they made I only "have" to pay $15, NOT my point... So my problem is..... Ingrid, works in that office, SHE tells me about the cancellation fee, but she doesn't know the amount.... So, how am I supposed to know about their policies if they never ever EVER mentioned them to me, the policies are not in their website and I was never informed by any of their staff, not when I scheduled my appointment and not when the nice lady called me to confirm my appointment.... But I have to know them????? Can someone please tell me what is the logic here????

    Photos
    Gwinnett Family Dentistry - Body contour chairs in each room

    Body contour chairs in each room

    Gwinnett Family Dentistry - Sterilization center

    Sterilization center

    Gwinnett Family Dentistry - Waiting room

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    Waiting room

    Solano JJ, DDS - generaldentistry - Updated June 2026

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