Unfortunately, I feel gouged and taken advantage of by Keep Smiling and won't be using them again…read more Short version: they charged me over $400 to cap an already exposed PVC line. I had a water line burst during the recent storm. I shut the water off and located the line break in my garage. I removed the drywall to expose the pipe and cut it above the break. I would have capped it myself but I had to leave town for work, so I had a friend meet the tech so that he could simply cap the line off and I would address replacing the line at a later time. The tech called and told me their book price was $615 for external line repair, but this was internal PVC pipe and not really a repair, so he would call his manager and get a more appropriate price. Unfortunately, he proceeded to do the work without clearing the new price with me, which was still $515. I called around and checked with two other plumbing companies on their rates for the same work of capping a line and they quoted ~$200. I called Keep Smiling and was able to get an additional $100 off the rate, but it was still quite high. I paid over $400 for someone to cap a line that was already exposed. The tech was at my house for 40 minutes and spent less than 15 minutes capping the pipe. He was very friendly, as was Amy at the call center (why I gave two stars instead of one), but this just wasn't handled appropriately. I don't appreciate getting gouged. I still need to have the line repaired, but they lost out on that work and any future work.

These people are completely incompetent and shady AF. We hired them to find and resolve the leak we…read morewere having from our bathroom. When guy who was supposedly was 'an experienced plumber' said that we had a leak from the AC which wasnt correct. Then we had another one say we had a roof leak! (Wow a feat for this water leak to go from the top of our home to the 3rd level (im counting the attic) These are dummies DO NOT HIRE THEM! These were massive leaks and because of that we got water damage these incompetent dummies recommended THE WORST RESTORATION CO. YOU COULD POSSIBLY GET!! Needless to say they are no good.

My cat had a UTI and stress that caused him to mark my carpet repeatedly, so I booked Citrus Fresh…read morefor their advanced pet treatment. There was a mix-up the first time and they did the basic pet treatment. But they came back, did the advanced (deeper) enzyme treatment I had originally booked, and refunded me for the hassle, which I really appreciated. Both times the techs were pleasant and efficient. I also appreciated that, prior to treatment, they used a black light to thoroughly assess the problem. One thing to know is that the smell can actually get worse for a few days after deep enzyme cleaning (which really surprised me!). Keeping the windows closed at first, then airing out, running two air purifiers on turbo, and vacuuming thoroughly really helped. Vacuuming is so important because it lifts leftover VOC particles that cause "ghost smell" even after enzyme treatment. I also used an odor powder (Rocco & Roxie) over the carpet, left it for 24 hours, then vacuumed again. Blocking off the area with aluminum foil and barriers helped stop my cat from re-marking the same spots too. In the end, Citrus Fresh helped me save my carpet. I'd recommend them -- just know to stick with it, ask for the advanced treatment and be patient if you have a tough pet mess like mine!

While looking for a premove in carpet cleaning service, this company was very responsive…read more I ended up booking via texts so I appreciate the simplicity of it. Pretreatment and spot details included. Service was timely and thorough. Probably another vacuuming would have been helpful. I vacuumed the next day and plenty of dog hair was picked up. Overall, would recommend and use them again.

Quick response time. House was in rough shape with few years buildup of algae and mold. All stains…read morewere removed! I would definitely recommend this company and would use them again!

I reached out to the company via Yelp. As soon as I reached out, the company responded. They gave…read moreme a quote based on what I wanted done. And immediately gave me available dates for pressure washing service of my driveway, patio, and walkway. I was contacted the day before service to let me know of the estimated arrival and they arrived right at the beginning of that window. They completed project in a timely fashion and it looks great.