Patty is professional and meticulous with her nail services…read more This visit, I enjoyed a pedicure and a manicure. The atmosphere is relaxing, and Patty is a great conversationalist. The salon overall is a great place, clean, welcoming. It's near work, so I can make an appointment to wind down the day.

Great work and staff really nice. My friend and I went in and got welcomed with some wine and…read morerelaxed while we got pampered with a pedicure and manicure. I loved that they used real fruits with the pedicure as well.

Unprofessional and upsetting -- I left in tears…read more I came in asking for a simple set of square French tips on both my hands and feet. As soon as I sat in the chair and asked about acrylics, the male owner came over and kept explaining the process and price -- repeatedly. He said things like, "You know the pedicure and acrylic is going to be over $100, right?" multiple times. The way he said it made me feel like he didn't think I could afford it. It was uncomfortable and unnecessary. The person doing my nails was rough. He kept filing my skin, and I asked more than once for adjustments, but I felt ignored. I asked them multiple times to fix the shape of my nails and was not at all mean about it. When my fake nail was showing underneath the nail polish I asked for another coat. The owner jumped in and said, "Why didn't you say something before he painted the white?" I replied, "I thought the white would cover it." By this point I had been there for almost 3 hours. By the end of the appointment, I looked at my nails and just broke down. They were bulky, uneven, and just bad. I literally cried as I walked out of the shop. Later that day, I came back with my boyfriend and got a refund. I had to go somewhere else to get my nails redone. At first, I thought my toes were okay -- it was my first time getting a pedicure with acrylic -- but the very next day, they looked like this (photo attached). The acrylic started lifting, there's buildup underneath, and now, not even four days later, they're coming off. I've had to file and fix them myself. This was a bad experience all around. I absolutely do not recommend this nail salon. If I could give this place zero stars I would. Absolutely horrendous.

I will not be back. I went in because my regular nail tech wasn't working due to an emergency. I…read morewalked in and everyone looked up from their phone. No friendly faces. Just "what you want". I already had an appointment for a full set and a pedicure. My pedicure was great. The lady who did it was very nice and did great on my feet. Then I asked for medium length stiletto nails with red to nude ombré. A very basic style. I wish they would have said that my technician wasn't comfortable doing it. She showed me one nail and it was so far from the picture that I just told her to do a basic black instead. She took an hour and a half to give me short ALMOND nails. They are uneven, they have air bubbles, and just look like what I could have done myself. Whoever looked at them at the register knew that it was bad work. I won't be back. If you can't do basic acrylics with a basic nail art. Please state that instead of wasting peoples time and money.

Vanity is the whole truth.....she "Nail It"!!!! Staff is friendly and service was excellent. I'll…read moredefinitely be back.

So I really wanted to like upscale nails because it's a black owned nail salon that also employs a…read morepredominant amount of black technicians. I will do this review by listing the pros and cons from my experience. I got a gel manicure, pedicure, and wanted my eyebrows done. Pros: -Black owned nail salon! -Great location in Hope Mills -Friendly/pleasant staff -Music and TV was entertaining from a customer perspective -Great social media presence. Lots of photos on IG and Facebook. Cons: -Long wait. I called to make an appt and was told to walk-in after 12. I got there at 11:00-- I was not seated until 1:15 and the girl started my service at 1:30. -My nails (toes and fingers) were not shaped. The girl who did my toes cut and filed them and asked me how they looked. Three times I asked her to cut and shape them more. I eventually told her they looked fine because I felt, as the professional, I should not have to tell you if my nails look even or short enough. Another girl did my finger and it was the same deal-they looked even more uneven with the color went on them (photos provided). -The girl who did my nails told me they will always tell people to walk in unless you request a technician if you call to make an appt. -Could not get my brows done because the ONLY person that does brows and lashes was on vacation . My bill was $65. I paid for a gel mani and pedi but felt like I received a polish change. After a 2+ hour wait, I felt like my service took about 35 mins. I would not go back to Upscale. The wait is horrendous and not worth it. Any reputable establishment can tell you about how long you'll wait when they walk in so you can determine if you you have other things you'd like to do with your life or come back. A friend that recommended Upscale said the wait is like that ever time she goes.

Here visiting from Louisiana and broke my index nail. A friend recommended this place. I was…read moregreeted as soon and I walked in. Price and service clearly explained. I'll also add that the prices are way cheaper than what they charge where I'm from.

My favorite and only nail salon! Katrina does an amazing job with every service (nails, toes,…read moreeyebrows)

I cant wait to book another special with Kelly! She is always professional, accommodating and…read moretreats everyone like family. You can't go wrong with any package you choose!

Kelly was amazing , I had a couples massage with my queen and Kelly was a goddess with her…read moretechniques ! The price was economical with everything she provided . She was super sweet and very hospitable . We are definitely going again ! 10/10

Was looking for a nail salon in the area for a gel manicure while visiting Pinehurst. I called and…read morewas able to get a gel manicure appointment the same afternoon within 45 minutes. Very quiet and clean salon with nice relaxing music. The staff were all so friendly and attentive. I got a very nice hand and arm massage with lavender lotion. Paraffin wax lotion in heated bags for a few minutes left my hands so smooth and soft. Finished off with a beautiful light pink OPI Gel # 634. Very happy. Would definitely stop in the next time I'm in town!

My friend and I were looking for a spot to get our nails done and stopped here after calling and…read morethey had spots open. There is a sign on the door that they don't take walk ins. My friend got a dip manicure and pedicure, I got my dip set soaked off and a new one put on.  Hygiene standards were not followed. After soaking my dip off, they did the standard dip application but at no point did they have me wash my hands before sticking my fingers into the communal SNS powder. This is an easy way to spread bacteria and germs! The same thing happened with my friend- they did not have her wash her hands after prepping for the manicure.

Yall im so annoyed. Why are they closed when Yelp says they are supposed to be open?! What is going…read moreon?!

I've patronized LA Nails for well over a decade and have always had superlative service.read more

The lady who speaks the best english who works on the right at the very last nail booth has an…read moreissue with her mouth. First of all she kept making little passive aggressive comments about my 10 year old son hitting puberty soon when he said nothing to her rude ass. Then she continued to keep being aggressive with my toes after I told her I had a ingrown toenail on 1 of my toes she kept hitting it on purpose. She argued with me after I told her I wanted my feet washed before the wax after she cleaned my toes she left the dead skin up there anyway and threw the wax up there. She kept arguing with me and I told her I wasn't going back and forth with her about. She lucky I didn't tell her to shut the f up and do my feet. The lady that did my sons toes threw the wax in his bag and did not massage the wax between his toes at all the wax just sat at the bottom of the bag, she half ass did his feet and couldn't speak a lick of english. Paying for his wax was a WASTE! Towards the end of the pedicure she asked if we wanted something to drink and she walked straight to the refrigerator and brought me a hot water and my son a soda with a straw but I told my son don't drink it bc she never removed her gloves after cleaning my toenails. She ain't wash her hands when she brought us our drinks, she touched the fridge door and restocked the sodas and water without sanitizing in between and that is nasty, lazy, and careless. I always pay attention to that bc I have been in salons where they do not wash hands or take off gloves when they are serving wine and beverages in between feet service and this is one of them! I should have never came back to this place after the last time the inspector walked in and 2 nail techs ran to the back in the middle of doing the customers feet. Seemed very weird they hid in the back like that. I paid the $120 they did not deserve didn't leave a tip bc of that lady mouth and attitude. She needs to worry about her own damn kids don't say shyt about a customers child when they are paying you to do feet. I will never come here again.

While I did enjoy myself immensely and they did an amazing job, I was charged $90 for a Mani/pedi…read morewhich is a bit more than I expected to pay. Add in tip and I splurged over $100 just getting my nails done today. This joint is definitely too hoity toity for going to on any regular basis.