Came back to have front windshield weather stripping attached (mine was dry-rotted) only to find…read moreout what I brought with me was too short. Turns out they have stripping in stock and can complete the job. All for the same $50 they originally quoted. Bazinga!

I recently took my car to get the windshield replaced, including calibrating the eyesight safety…read moresystem. They couldn't calibrate the system and claimed it wasn't working when I dropped off the car. (They informed me about this only after I declined to pay for the glass and labor $560). I suspect it's something was off being that they work with the local Subaru dealership. It turns out they broke the eyesight safety system. Today they're demanding over $4000 for the repairs. They are looking to put the fault on someone else. They are not a credit by the Better Business Bureau.

I went to drop my nephews car off I was a bit late, he had given me the incorrect drop off time. I…read moreguess Safelite has a drop off time cut off. Although you have to leave your vehicle there all day. His drop off time was 9am I believe and I got there at 9:45am thinking it was supposed to be dropped at 10am. I waited a while before the rude gentleman opened the window. He was not friendly and came off very cold. I told him I understood they have to follow policy and I would like to set a new time for the vehicle. He listed off the available times and dates quickly. I asked him to repeat them. In that same moment I realized it may be best to avoid coming back in there dealing with this. So I asked if they had any appointments available for them to come to the house. He huffed and said give him a min. He proceeded to book an at home visit. I gave him my nephews contact info for the appointment because this is his car. Once I walked out I called my nephew and let him know he'd receive a text for the updated appointment. The guy had booked my nephew for the same day at 1pm at his house. ( clearly a mistake) my nephew received a call just before his appointment time saying the Safelite team member had left for the day. (I'm sure that wasn't true) but they rescheduled him for the following week. My nephews actual service went fine. But the encounter at the actual location was uncalled for and actions should be taken to correct negative employee behavior especially when interacting with paying customers.

Nothing really crazy to report as much of the process was automated outside of dropping off my…read morekeys. The 3 stars is for how they left the inside of my car. I'd gotten my car cleaned the Saturday prior to my appt on Tuesday so the dirt and glass was very apparent. The follow up paperwork says they cleaned the interior but they failed to get everything which resulted in me having to clean it again. I can't speak to the value of service but do think it's crazy they charge you to recycle your own glass and you can't opt out of it. That adds an additional $30/$40 onto your balance which doesn't seem fair since you don't have a choice in the matter.

My windshield was hit by a stone/rock falling from a truck that drove in front of me leaving a…read morecrack about 1 inch in diameter. I found D&S on yelp. I was able to make an appointment for the next day. I was literally in and out within 7 minutes. You can barely see where the damage to the windshield was. Thank you!

I got my windows tinted the first part of march first of all it took them 3 hours. i took it back…read morea month later because every window except the rear window had a air bubbles and tint not sticking to edge of windows in a few spots. Very poor job from the beginning. I had an appointment for 11am and 2 and 1/2 hours later i went to the counter to check and my car has not moved why make an appointment and 2 and 1/2 hours later still nothing done. They told me to call when i was ready i said I DOUBT IT. i will NEVER go back to this place or refer anybody . TAKE MY ADVICE GO ELSEWHERE !!! They will NEVER get my business ever again. I'll let my tint peel off from the shitty job that was done and still won't go to them to fix it. . Yes i'll leave my name i have nothing to hide Randy S.

Consumer Alert - Do NOT Shop at External Trendz (Waldorf, MD)…read more 11760 Holly Auto Center Lane, Waldorf, MD I'm sharing this to protect others from a troubling experience. I special-ordered 4 Continental tires for my 2018 Lexus LC 500 from External Trendz on June 21 and 25. The receipt clearly states: Front tires: 245/40/21 Rear tires: 275/35/21 Instead, the owner, Will, installed the wrong front tires (245/35/21). This was not what I ordered, yet I was charged $2,976 with no tire hazard warranty--while Sam's Club, Tire Choice, and NTB estimated the service should be closer to $1,700 with warranty. After installation on June 28, I drove to Cleveland. Within 3 days, my passenger tire was dangerously low. Sam's Club confirmed the wrong size was installed and couldn't replace it due to special order delays. I was forced to buy another wrong-sized tire just to drive back home safely. This is unacceptable: Wrong product No warranty Gross overcharge Major safety risk Please think twice before doing business with External Trendz. Support small businesses that value integrity, safety, and customer trust. This one does not. #ConsumerAlert #WaldorfMD #ExternalTrendz #TireScam #LexusLC500 #SupportSmart #AutoCareFail

Manny was incredibly friendly and helpful. Very knowledgeable of the business and it didn't feel as…read morethough he was trying to up-sell me beyond what was necessary to achieve my goal. There are less expensive places that perform the work faster, but I'd much rather wait longer or pay slightly more for quality work. Tint is an art that these guys have mastered..

Sky Shades installed ceramic tint on my car and very happy with the final result! They helped me…read morechoose the right type for my needs and could not be more pleased. I definitely recommend their services.

Fantastic job on my Model Y ceramic tinting of the windshield and driver and passenger front…read morewindows. - Based on their work, I had them redo my wife's tint that was done by a different company 4 times, and still had the bubbles. Definitely recommend 1st!

Got my Lexus Tinted they did a great job, They were clean no mess was left behind. I am definitely…read morecoming back to get work done.

The molding around my windshield came loose during the snow far. It hadn't come off but had started…read moreto flop around. I knew bringing it to a shop would cost a lot so I checked Yelp and saw the excellent reviews, shoot him a text. Got a quick response with a very reasonable price. We texted back and forth with details and I sent a picture of the car. He came the next day (which was today) on time and fixed the issue including adding some glue to hold things down. Could not recommend this service more. Save me time and money and got the job done. A total score.

Ryan was quite professional, and focused on small details…read more Not that I want to experience another broken windshield, but I'd definitely ask Ryan to replace it!

My car was originally stolen and I was heartbroken! This is a reoccurring issue with Kias and I was…read moreshocked that it being stolen happened to me. But thankfully I got it back. Progressive had my car taken here to be worked on to fix the transmission, car handle, and other damage that was done in the vehicle. It brought tears to my eyes seeing it back in the condition I had before it was stolen. They updated me along the way of their progress and fixed issues I brought to their attention. I'm very blessed to have my car back and I'm really grateful to the staff members who revived it.

They don't communicate with the customer and the person at the front desk has zero customer service.read more

I have been getting my vehicles tinted for almost ten years here and he never fails to impress…read more Always on time and very reliable.

The Best place in Waldorf, Maryland. I've used them several times to tint my vehicles. Professional…read moreevery time. Even if I had to come back for a pop up bubble, they fixed it immediately. Trust me, you would not find another professional business like this. Thank you guys!!