From quote to in-office appointment, this was a fantastic experience. Getting a quote and making…read morean appt were all handled via text while I was in a meeting. Super convenient. The quote was about $300 cheaper that Safelite. I was able to get an appt within a couple of days. I arrived for my appt and was greeted warmly by Nate. He made me comfortable during my stay. The waiting area is very nice and conducive work plugging up my laptop at their workstation. I had about a 3 hour wait time, so this was very handy. Free wifi access with good stable internet. I was able to remain efficient while working. I was able to listen to Nate handle calls over the phone while I was waiting. So kind and professional. He listened patiently and answered questions with care. He's the right person to have at the front desk for sure. He talked to me about my window repair and assured me that they service Tesla's frequently, which gave me instant confidence. I'd highly recommend this location. You'll be in good hands. My car isn't finished yet but I have zero worries. Updated review: As I'm sitting there, the manager comes out. I verified that he was the manager and asked Nate if I could speak to him. Of course, he had no idea why I wanted the manager. Brent, the manager comes out and he sits down to talk with me like we're two friends in a coffee shop. He further solidified my experience there as he was also very personable. He already has an appreciation for Nate and that was very evident in our discussion. My car is finished about 45 minutes ahead of schedule, which is also great!!! As I'm paying to leave, the owner comes out, who is also very nice (it must fun be a common thread at that place). I also tell him about how great my experience was. I can't say enough about this place. My car looks good as new and I'm very pleased. Did I mention they were cheaper than competitors??? I hope that I never have to come back for a window repair but if I do, I know I'm in good hands.

We had a horrible storm earlier this month and a limb was thrown into my back window. I live 40…read moreminutes from Auto Glass. However, they were the only business that would email me back instead of calling due to my mother being in the hospital during this circumstance. Zuzu showcased exemplary customer assistance by throughly explaining when emailing back about the quote offered for my glass clearly in detail. He made sure I knew how they would care for my car and responded quickly to fit me in for an appointment that next day. When I arrived I came in the wrong door but they kindly walked me to the lobby and moved my car for me anyway. My two children came with me. They accommodated us with water and coffee. The kids played with the games in the lobby while Auto Glass updated me as we waited. It was such a good interruption from the stress of their grandma being sick. It has been 2 weeks now and my glass looks great. No leaks. I'm so glad I found Auto Glass!! I will easily always make the drive out to them and will pass on their name to everyone I know!! Genuine people and a honest affordable quote. Thank you all for your help!!!

I called Monday afternoon and the guy came out Tuesday morning. Super fast, reliable and great…read morecommunication. He came right to my house and was done in 30 mins. Very affordable. Would recommend this guy to anyone.

I wouldn't deal with these people (Santos & Zuly) He came to install my rear window in a classic…read moreMercedes on 8/19/25 and dropped my freshly anodized rear window trim on the ground. Completely ruined it after it took me a year to get it back from California. I had to pay to overnight it back to Cali and get it redone again. Then they put tape on the other big C molding when we set the glass on the car while I waited for the other to get shipped back to me. When I went to pull the tape off it pulled all the clear off the molding. So again I had to pay to ship the other side back to Cali then wait for it to get done. So now it's 70 days later I finally got everything back and he won't return my calls or texts because he knows he messed my stuff up. So I had to pay a wasted $500 on shipping for his screw up. That's 2 boxes overnighted there and 1 box 2 day air back to me. Just a warning to anyone thinking about using them. Use a professional company that has insurance or something.

They have been super responsive not just to provide a quote but answering any questions I have…read more These guys just left, they did an awesome job even repaired 2 nicks on another vehicle while here replacing my windshield. Super great guys and pricing was unmatched. Highly recommend.

I reached out to Eastland to get a quote on a windshield repair. Raphael gave me his honest…read moreopinion that he could try to repair the crack but advised that I replace the windshield instead. I had received the same feedback from several other auto repair companies based on the picture I shared. I followed his advice and am very pleased that he showed up with an associate and within an hour of my contacting him and he completed the replacement in under an hour. His pricing was very competitive and slightly better than other quotes I received. I highly recommend Raphael for his quick replies, promptness and professionalism. 2013 Toyota Rav4. Thank you!

All four gentlemen and the reception receptionist were super friendly, informative, and…read moreprofessional. I would highly recommend them. I paid out of pocket (not an insurance claim), I had an appointment (12/10/2025), got there and was in and out around an hour give or take. They did a great job! Maybe the bad reviews were from a different crew, but this crew was great. Lastly I feel the price was great/ reasonable. Don't hesitate if you need glass make your appointment. Note: 2020 Chevy 2500 High Country Rear Glass

Had an appointment scheduled for today, woke up this morning to a hey your appointment has been…read morecanceled and we rescheduled you for 10 days from your original appointment with our calling you. I go into the appointment system and they have next day appointments, why wouldn't you give me a closer appointment?

My son called talked to a fella, they were coming next day, never heard anything from them. I…read morecalled asked for a call back ... nothing. I called left a message stating I was mad cause they never showed, called etc. They called back saying they didn't know anything about it. Didn't have my number or any record of planning to come out. Never apologized for anything. If they can't train "help" to write things down and keep track of customers info why would I trust them with my son's car!?! I'll call someone else, even thought this company was recommended by a body shop. Hope the find better help!

From the owner: While there isn't much more aggravating than a broken window or cracked windshield, North State…read moreAuto Glass Inc. works hard to ensure customers have access to fast and affordable solutions to remedy their issues. Located in Albemarle, NC, this locally owned and operated business has more than 30 years of experience offering superior customer satisfaction and glass repairs you can depend on. Whether you have a small chip in your windshield from a rogue stone or your vehicle's back glass has been shattered while your kids played ball in the front yard, there's no limit to the repair and restoration solutions their professionally trained staff can achieve. From minor car window repairs to full windshield replacements, this local auto glass repair shop will have your car looking brand new in no time. They also provide residential and commercial glass repair services to ensure your property always looks great and is secure. When you need quality car glass or window repairs, their team will be ready to help. Call North State Auto Glass today at (704) 986-2886 to request a free estimate. You can also visit them online for more information on their services.

Excellent communication, arrived on time, and did a great job replacing the entire windshield…read more Would definitely use again.

Excellent service will use again. Rh. Quality best could…read moreask for.on time equipment all worked as needed

My auto insurance outsources glass claims administration to a nationwide company that also provides…read moremobile repair/replace services. They offer their services as the default. Yet, one can have an independent company do the work on request if one knows to ask/inform insurance of preference. Despite the lure of 'convenience' offered by the nationwide company, DC Automotive Glass replacement at the dealership is my go-to choice. Here's why: Office manager Renee is top-notch working with insurance companies and providing timely customer updates. She advocates for OEM replacement coverage with claims management when appropriate (e.g. newer/leases). The customer is the focus (not the profit margin or claim close speed rate of the administrative third party) and parts and labor prices are reasonable/competitive. Vehicles with advanced safety features require calibration which is most reliably performed by the dealership. Audis can be particularly tricky. Jeremy & Joshua work collaboratively with my dealer for post-replacement calibration and they with my service advisor collectively don't send me on the road with a suboptimal calibration comprising safety and requiring the time drain of a return visit for error code re-work. I've used them 3-4 times and will do so again when needed. They do good work.

A couple of years ago, Jeremy came out to my house and replaced a windshield on my dodge ram…read more Yesterday I was driving and my neighbor was cutting his grass. Unfortunately my drivers window was busted. That scared the living daylight out of me, sounded just like a gun shot. I would have been mad, but he wasn't throwing it towards the road. It was just a freak accident. Anyway I couldn't remember the company's nor Jeremy's name. I had to do a lot of research to locate the company. I am going to have to go all weekend with no window because I see they don't work on the weekends. That is how much Jeremy impressed me. With his attitude, professionalism and workmanship. I would not use anyone else.